Boca del Rio, Boulevard Avila Camacho LT 4 Mz 263 Numero 45319.168738,-96.115414(Show on Map)
7.3
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Jar8 Bule is a popular option for travelers due to its enviable location in front of the sea, offering breathtaking ocean views and easy access to the beach. The hotel is also conveniently situated close to the city's main attractions, convenience stores and a bank, making exploration and attendance at local events a breeze. Its strategic position between Veracruz and Boca del Río further adds to its appeal by providing easy access to nearby points of interest.
Guests have lauded the hotel's cleanliness and spacious rooms, recognizing the good price-performance ratio that underscores the value of their stay. Clean and peaceful rooms, along with the picturesque boardwalk adjacent to the hotel, add to the comfort and convenience experienced by visitors. The friendly and attentive staff, particularly the cleaning crew, further enhance the welcoming atmosphere of the hotel.
Despite these positives, there are some areas needing improvement. The hotel's rooms, while visually appealing, present practical shortcomings such as maintenance issues and inconsistent cleanliness standards, particularly in the bathrooms. On the upside, the cleaning staff are often commended for their honesty and friendliness, even if their morning activities can be somewhat noisy.
The reception staff's service quality is mixed with several guests noting unprofessional and impolite behavior from certain receptionists. These negative encounters contrast with the otherwise friendly overall service provided by the majority of the hotel's team members.
Parking can be a challenge, as the off-site lot is somewhat hidden, small and not always secure. Guests may need to find alternative parking arrangements if the lot is full and concerns about the security of the parking area have been highlighted.
Bed comfort is another area where the hotel falls short with many guests finding the mattresses hard and uncomfortable. Issues with bedding cleanliness, such as stained sheets and pillows with visible marks or hair, have also been reported.
Overall, while Hotel Jar8 Bule offers an excellent combination of location, comfort and friendly service, addressing the noted issues in room maintenance, cleanliness and bed comfort would significantly enhance the guest experience.
Categories
Parking
The hotel offers free parking, and parking is included with the stay.
Family
Small
Room Types
Double Room with Two Double BedsThis air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
King Room with Sea ViewThe double room includes a private bathroom equipped with a shower. This double room features air conditioning, a wardrobe, a flat-screen TV with streaming services and sea views. The unit offers 1 bed.
Twin Room with Sea ViewThe twin room includes a private bathroom equipped with a shower. This twin room features air conditioning, a wardrobe, a flat-screen TV with streaming services and sea views. The unit offers 2 beds.
King RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Guest Reviews
7.3
Good
Review Summaries
Location
Hotel Jar8 Bule boasts an enviable location that is consistently praised by its guests. Situated in front of the sea, the hotel provides breathtaking ocean views and easy access to the beach, making it an ideal choice for those looking to enjoy the coastal scenery. The proximity to the city's main attractions, convenience stores and a bank adds further convenience to the experience, allowing guests to easily explore and attend local events.
Cleanliness and spacious rooms are noted alongside the good price-performance ratio, underscoring the value guests receive during their stay. Although the bathroom sizes vary, the overall comfort, tranquility and friendly staff service enhance the welcoming atmosphere of the hotel. The boardwalk adjacent to the hotel not only offers picturesque views but also facilitates quick and easy transportation by foot or vehicle to various local hotspots.
The hotel's strategic position between Veracruz and Boca del Río makes it a central hub, ensuring that guests are well-positioned to visit all nearby points of interest. Overall, Hotel Jar8 Bule delivers an excellent combination of location, comfort and service, making it a preferred option for travelers visiting the area.
Rooms
Hotel Jar8 Bule offers rooms that invoke a mixed bag of sentiments among guests. While certain reviews highlight the spaciousness, comfort and cleanliness, these praises are overshadowed by numerous mentions of rooms being small, dark and often differing from the advertised images. Maintenance issues are a recurring gripe; guests noted worn-out furniture, uncomfortable mattresses and doors and showers in disrepair. Cleanliness standards appear inconsistent with several visitors encountering stained sheets, unpleasant odors and damp conditions. On a positive note, the cleaning staff garnered commendation for friendliness and honesty. Overall, while the facilities possess a flashy appeal and visual attractiveness, practical shortcomings and noise disturbances contribute to an overall sense of discomfort.
Beds
Reviews of Hotel Jar8 Bule suggest a mixed but generally negative experience concerning the comfort of the beds. The primary complaint revolves around the mattresses, which many guests found hard and uncomfortable, preventing a good night's rest. Pillows also drew criticism for being either too hard or uncomfortable. There were numerous mentions of beds having concrete bases, making them immovable and adding to the overall discomfort.
Adding to the discomfort, some guests experienced issues like stained sheets and pillows with visible marks or hair, leading to concerns about cleanliness. A few guests noted that the bed sheets smelled of previous occupants' perfume, which only added to their dissatisfaction.
However, it wasn't all negative; a couple of guests did find the beds comfortable, although these positive remarks were overshadowed by the prevalent complaints about the rigidity and lack of comfort. Overall, Hotel Jar8 Bule could benefit from significant improvements in bedding quality to enhance guest satisfaction.
Cleanliness
Hotel Jar8 Bule offers a mixed experience when it comes to cleanliness. On the positive side, some guests highlighted the overall cleanliness of the hotel and described it as neat and comfortable. There were mentions of clean and peaceful rooms, clean towels and an excellent general cleaning standard.
However, numerous reviews pointed to significant issues. Stained and deteriorated sheets, pillows with unpleasant odors and the presence of hairs in the showers were commonly cited. Several guests noted that the bathrooms were particularly problematic, sometimes being described as very dirty and lacking hygiene with trash from previous guests still present. The exterior and certain rooms were reported to have dirt and unpleasant smells.
In summary, while the hotel demonstrates potential with its clean and comfortable spaces, inconsistent cleaning practices, particularly in the bathrooms, present areas needing improvement.
Staff
Hotel Jar8 Bule has received widespread acclaim for its friendly, attentive and helpful staff. Numerous guests have highlighted the exceptional service provided by most of the hotel's employees, praising their warmth and attentiveness. The cleaning staff, often described as friendly and honest, contribute positively to the guests' experience despite occasionally being noisy in the early mornings.
However, the quality of the reception staff's service significantly divides opinion. Some guests have encountered unprofessionalism, noting serious and impolite behavior from certain receptionists, which contrasts sharply with the overall friendly atmosphere. The reception service can sometimes be lacking in approachability and warmth and issues such as limited parking and minimal assistance with luggage also impact the guest experience.
While there were a few reservations about the overall friendliness of some staff members, the predominant sentiment leans heavily towards a positive, welcoming service from the majority of the team at Hotel Jar8 Bule.
Parking
Travelers to Hotel Jar8 Bule might find the parking situation a bit challenging. The hotel's parking is not situated on the premises and is half a block away, making it somewhat inconvenient for guests. Additionally, the parking lot is quite hidden and can be difficult to locate. This off-site lot is fairly small, accommodating around seven to ten vehicles, which is insufficient given the number of rooms available. Consequently, parking is subject to availability and if the lot is full, guests will have to leave their vehicles on the street.
Despite its limited size, the parking lot is described as functional. However, there's a notable concern about the security of the parking area. Reports mention that it allows unrestricted access, posing potential risks of theft and the hotel does not seem to take responsibility for such incidents.
In summary, while Hotel Jar8 Bule does offer parking, guests should be prepared for limited space and the potential need to find alternative parking arrangements if the lot is full. The parking area could also use improvements in cleanliness and security.
FAQ
No, Hotel Jar8 Bule doesn't have any pool.
No, a spa isn't available at Hotel Jar8 Bule.
No, Hotel Jar8 Bule doesn't allow dogs.
Yes, parking facilities are available at Hotel Jar8 Bule.
