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Summary of reviewsMercure Hotel Bochum City is celebrated for its convenient and central location, right next to Bochum's main train station. This prime spot offers easy access to transportation, making it ideal for both business and leisure travelers. Guests appreciate the ease of exploring the city center with notable sites like the Bermuda Triangle and various shopping streets in close proximity. The hotel's quiet rooms ensure a restful stay despite being near busy areas and many guests enjoy the picturesque views from higher floors. The well-maintained, spacious accommodations and friendly staff further enhance the experience.
Breakfast at the hotel is highly praised with guests lauding its rich and varied buffet. The extensive selection caters to diverse dietary needs, including vegan and gluten-free options. While the breakfast is considered delicious and well-stocked, some find it pricey. Nevertheless, the pleasant environment and attentive staff contribute to a delightful start to the day.
Dinner experiences are mixed. Guests commend the quality of the food and the extensive drinks menu, especially the variety of gin at the bar. However, limited menu options and early closures of the restaurant and bar are recurring issues. Portion sizes and the price-performance ratio are also points of concern for some, though the pleasant ambiance and reasonable bar prices are appreciated.
Rooms at Mercure Hotel Bochum City generally receive positive feedback for being spacious, clean and well-equipped with modern decor and comfortable beds. Guests also enjoy the beautiful city views and quiet atmosphere. However, some rooms suffer from dim lighting, outdated bathrooms and occasional maintenance issues. Inconsistencies in housekeeping and occasional cleanliness lapses are noted but do not significantly detract from the overall quality.
Cleanliness standards at the hotel are largely commendable with many guests highlighting the tidy rooms and well-maintained public areas. Praise extends to the diligent cleaning staff, though there are occasional reports of unclean bathrooms and inconsistent housekeeping services.
The hotel's staff are frequently praised for their friendly, accommodating and professional demeanor. Courteous front desk personnel and attentive restaurant and cleaning staff contribute to a stress-free and pleasant stay.
Free WiFi is available throughout the hotel, but guest experiences vary. While some find the WiFi speed adequate, others report slow, unreliable connections. Enhancements in stability and performance could improve this aspect.
The gym, though small and basic, meets essential workout needs and is kept clean. However, the limited availability, lack of amenities like towels and mats and occasional closures are drawbacks.
Parking facilities receive mixed reviews. The secure underground garage is appreciated, but high daily fees and narrow spaces are common complaints. Though there are nearby public parking options, improvements in parking arrangements would be beneficial.
For electric vehicle users, support is limited. While the hotel accommodates e-scooter charging and offers free parking, there are no on-site EV charging stations, which might inconvenience some guests.
Families find the hotel accommodating with spacious rooms that comfortably fit extra beds. The family-friendly atmosphere and proximity to attractions like the Christmas market are noted highlights. Amenities such as a playground and games room, along with accommodating family rooms, make it a solid choice for those traveling with children.
Guest reviews on the beds are mixed. Many find them very comfortable and appreciate the large size, though some mention that the beds are quite high and there are mixed opinions on the firmness of the mattresses.
Overall, Mercure Hotel Bochum City garners favorable reviews for its prime location, cleanliness, comfortable accommodations and friendly staff, making it a reliable choice for travelers exploring Bochum. Show more
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Categories
Dog Friendly Hotel
This 4-star hotel allows pets upon request, with a charge of €20 per pet, per day. It is centrally located with proximity to the train station and offers amenities such as a fitness center.
Hotel with Parking
An on-site underground car park is available for guest parking, providing a secure option although charges apply and a height restriction is in place.
EV charging stations
Accessible Hotel
As a modern hotel with 14 floors, it is equipped with a lift, providing essential accessibility for guests to all levels.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Single Room Air conditioning and modern bathroom. Also includes a 55-inch TV with Chromecast and data cable, Nespresso coffee machine, bathroom with shower or bathtub, 1 bed.
Standard Double or Twin Room Air conditioning and modern bathroom. Also includes a 55-inch TV with Chromecast and data cable, Nespresso coffee machine, bathroom with shower or bathtub, 1 bed.
Privilege Room with Double Bed or Twin BedsLocated on the twelfth or thirteenth floor, air conditioning and modern bathroom, 55-inch TV with Chromecast and data cable, Nespresso coffee machine, bathroom with shower or bathtub, 1 bed
Free of charge extras:
-24 hours premium WiFi access
-Complimentary drinks and snacks from the minibar
-Bathrobe and slippers
Privilege Single RoomLocated on the twelfth or thirteenth floor,air conditioning and modern bathroom, 55-inch TV with Chromecast and data cable, Nespresso coffee machine, bathroom with shower or bathtub, 1 bed
Free of charge extras:
-24 hours premium WiFi access
-Complimentary drinks and snacks from the minibar
-Bathrobe and slippers
Superior Double RoomThe triple room includes a private bathroom fitted with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Standard Twin RoomThe triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room provides a tea and coffee maker, a wardrobe, parquet floors, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Twin RoomThe triple room includes a private bathroom fitted with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Executive Single RoomThe single room includes a private bathroom fitted with a bath, a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Privilege Room with Two Single BedsOffering bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Mercure Hotel Bochum City boasts an enviable location, consistently praised for its convenience and centrality. Positioned right next to Bochum's main train station, it offers unparalleled access to transportation options, making it ideal for both business travelers and tourists. Guests frequently highlight the ease with which they can explore the city center and its attractions on foot with notable sites like the Bermuda Triangle and various shopping streets just a short stroll away.
The hotel's central position also means that popular destinations such as the Starlight Express theater are easily reachable, enhancing the overall visitor experience. Despite its proximity to busy areas, rooms are reported to be quiet, ensuring a restful stay.
Many guests appreciate the views from higher floors, which provide a picturesque overview of Bochum. Additionally, the hotel's clean and spacious accommodations, combined with friendly and helpful staff, contribute to a pleasant and comfortable stay.
On the ground level, guests express satisfaction with the secure underground parking and find the breakfast offerings to be rich and varied. Overall, the well-connected, central location of Mercure Hotel Bochum City compliments its facilities and services, marking it as a prime spot for those looking to explore Bochum with ease.
Breakfast
The breakfast experience at Mercure Hotel Bochum City is largely positive with many guests highlighting its rich and varied offerings. Words like delicious, extensive and outstanding frequently appear in reviews, emphasizing the diverse selection and high-quality food available. The breakfast buffet is described as well-stocked and constantly replenished, ensuring that guests have plenty of options to choose from. The presence of vegan and vegetarian options, fresh cress, sprouts and gluten-free bread rolls also caters to different dietary needs, enhancing the inclusivity of the breakfast spread.
The breakfast environment is often noted for its pleasant atmosphere with a beautifully bright breakfast area and helpful, friendly staff. Specific highlights from the buffet include the wonderful tea cart and the popular chia pudding. Despite these positive aspects, some guests find the breakfast expensive with prices cited up to €25 per person, leading to remarks about the cost being relatively high. There are sparse mentions of minor disappointments, such as the lack of certain items like margarine, whole grain bread or fresh egg dishes. Some also noted occasional dry scrambled eggs and watery juice.
Overall, Mercure Hotel Bochum City provides a robust and varied breakfast that many guests find delightful, despite some concerns about cost and minor quality issues.
Dinner
Mercure Hotel Bochum City has received mixed feedback concerning its dining options. Guests universally appreciated the quality of the food with many describing their dinner experiences as very tasty and the service as excellent. The drinks menu also received praise for its large selection, particularly the variety of gin available at the bar. Furthermore, the hotel bar's ambiance with subtle music and reasonable prices, was commended when open.
However, there were several recurring issues noted by guests. The restaurant and bar had limited operating hours, often closing early or being completely unavailable, especially on Sundays. This lack of availability was compounded by a limited dinner menu, which left some guests unsatisfied with the dining options. Buffet dinners were mentioned as being a staple, but the evening buffet left some guests underwhelmed.
Portion sizes and price-performance ratio were other points of contention with some guests feeling that the portions were too small for the price and that the food quality didn't always match the cost. Negative experiences with specific dishes, such as the currywurst, were rare but notable.
Despite these drawbacks, the restaurant and bar areas were frequently described as pleasant and well set out, contributing to a generally positive atmosphere. Guests appreciated the honest pricing at the bar and were pleased with the option to have breakfast brought to their rooms.
Overall, while the food and service at Mercure Hotel Bochum City received high marks, the limited menu, portion sizes and frequent closures somewhat marred the experience for many guests.
Rooms
The rooms at Mercure Hotel Bochum City receive mixed but generally favorable reviews from guests. On the positive side, many guests praise the rooms for being spacious, clean and well-equipped with modern decor and comfortable beds. Several reviews highlight the beautiful views of the city from the upper floors, as well as the stylish and attractively designed interiors. The rooms are also noted to be quiet, providing a peaceful environment for a restful stay.
Despite these positive attributes, guests have pointed out several areas for improvement. Some rooms appear to be dimly lit and a bit worn out with outdated bathrooms and a few maintenance issues such as broken furniture or malfunctioning fixtures. Cleanliness, while generally satisfactory, has been inconsistent with some rooms not being cleaned during the guests' stay and others suffering from unpleasant odors or soiled carpets.
In summary, while the Mercure Hotel Bochum City offers modern, spacious and comfortable rooms with good amenities and pleasant views, the hotel could improve on maintenance and consistency in housekeeping to enhance the guest experience.
Beds
Mercure Hotel Bochum City receives mixed reviews for its beds, though the majority of guests highlight the comfort and large size. Many guests describe the beds as very comfortable, super comfortable and note that bedding and covers are really good. The large, queen-sized beds are appreciated, especially for offering ample space.
However, some guests have concerns about the height and firmness of the beds. A few reviews mention that the beds are quite high, which can be inconvenient and there are mixed feelings on mattress firmness. While many guests find the mattresses perfect or comfortably soft, others feel they are too soft or even sagging. Conversely, there are also complaints about mattresses being too hard or worn out, indicating inconsistency in bed quality.
Pillows seem to be a minor point of contention as well with a handful of guests finding them either uncomfortably soft or insufficient in quantity. Despite a few mentions of squeaky and old beds, as well as occasional hygiene concerns like dated bed linens, the overall sentiment leans towards a satisfactory experience. The hotel seems to provide a decent sleep experience but could benefit from more consistent mattress quality and addressing the specific needs of varying guest preferences.
Cleanliness
The Mercure Hotel Bochum City consistently impresses guests with its high standards of cleanliness and well-maintained environment. Numerous reviews highlight the frequent mention of clean and comfortable rooms, characterized as cozy, tidy and well-furnished. The hotel's overall cleanliness seems to be top-notch with neat and clean public areas, a well-kept lobby and properly maintained amenities such as the pool, hot tub and sauna.
The cleaning staff frequently receive praise for their diligence in maintaining the rooms and common areas. Guests often note that rooms are equipped with comfortable beds and are generally spacious and welcoming, contributing to a pleasant stay.
However, some reviews point out occasional lapses in bathroom cleanliness with reports of residual hair and musty smells. A few guests also mention inconsistencies in housekeeping services, such as rooms not being cleaned daily or damp towels and bedding not being changed regularly. Despite these occasional issues, the consensus remains that Mercure Hotel Bochum City is generally a very clean and comfortable place to stay with modern amenities and a well-kept appearance.
Staff
In the heart of Bochum, the Mercure Hotel Bochum City sets a high standard for exceptional hospitality, consistently praised for its remarkably friendly staff. Many guests highlight the accommodating and welcoming attitude of the hotel personnel, from courteous front desk staff to attentive restaurant and cleaning crew members. The ease and efficiency of check-in and check-out processes are frequently noted, contributing to stress-free stays. Professionalism and dedication shine through with staff going above and beyond to provide helpful information and remarkable service. However, a few reviews do mention occasional unfriendly interactions at the reception. Overall, the warm, supportive and incredibly attentive demeanor of the staff leaves a lasting impression, enhancing the overall experience of visitors.
Wi-Fi
The WiFi at Mercure Hotel Bochum City receives mixed feedback from guests. Positively, the hotel offers free WiFi throughout the establishment, which is convenient for guests. Some reviews mention that WiFi speeds were okay and there were no specific issues noted. A few guests found the WiFi to be comprehensive and good with one review highlighting it as very fast. However, several guests experienced challenges with the connectivity. Issues included slow speeds, weak signals, interruptions and overall unreliability with some even describing the service as poor or spotty. While the hotel provides a useful wireless connection, improvements in stability and performance could enhance the guest experience.
Gym
Mercure Hotel Bochum City offers a compact but functional gym area for guests looking to maintain their fitness routines while traveling. The gym features basic equipment, including a fitness bike and is generally described as clean, though small in size. Some guests noted that it consists of only three machines and lacks amenities like towels and mats. It's worth mentioning that at times, the gym and adjacent sauna have been closed due to restrictions or other reasons, so availability might be an issue. Despite its limited size, the gym meets basic workout needs and remains a convenient option for guests.
Parking
Mercure Hotel Bochum City presents a mixed experience for guests regarding its parking facilities. On the positive side, the hotel's underground garage provides secure parking with the convenience of being directly on-site. Additionally, there are various parking options beyond the hotel's own facilities, such as a more affordable public parking garage nearby.
However, many guests have pointed out certain drawbacks. The parking fees are considerably high with charges ranging from 20 to 23 euros per day, which some feel is too costly compared to similar accommodations. The underground garage itself is described as very tight and narrow, which may pose challenges for larger vehicles or SUVs and has a height limitation of 1.70 meters. Furthermore, the payment process could be more accommodating as the parking machine does not accept card payments.
Overall, while the convenience and security of having an on-site parking option are appreciated, the high cost and spatial constraints of the underground garage are notable concerns for many guests.
EV charging stations
The Mercure Hotel Bochum City has received mixed reviews regarding its facilities for electric vehicles. Positive remarks highlight the great support for charging e-scooters in the hotel's underground garage and mention the availability of free parking. However, there are notable gaps in the services offered to electric vehicle users, as several reviews indicate the absence of EV charging stations at the hotel. Some guests pointed out the lack of wallboxes in the underground garage and noted that parking on the street was a cheaper alternative. While a nearby public underground carpark for EVs is available across from the hotel, the convenience of having onsite EV charging is currently lacking.
Family
The Mercure Hotel Bochum City has received positive feedback for its family-friendly atmosphere and amenities, making it an ideal choice for guests traveling with children. Families have praised the spacious rooms, which comfortably accommodate extra beds for kids without feeling cramped. This makes it a great option for larger families or those traveling with teenagers, toddlers and even babies.
The hotel is also noted for being accommodating to young families and very friendly towards children, maintaining family-friendly facilities well. Guests frequently mention the adequacy of family services and the general suitability of the hotel for family stays. Reviews highlight the large family rooms and the availability of extra beds, ensuring a good night's sleep for everyone.
A particular highlight for families visiting during the holiday season is the hotel's proximity to the Christmas market, which serves as a perfect starting point for festive activities. Parents have also appreciated the family restaurant that welcomes children, enhancing the overall family dining experience.
Additional amenities such as a playground for kids and a games room stocked with books contribute positively to the family-friendly environment. Though some reviewers noted minor issues such as a lack of a connecting door between rooms and limited bedding in the children's room, these did not significantly detract from their overall pleasant stays.
All things considered, the Mercure Hotel Bochum City is highly recommended for families looking for a comfortable and accommodating place to stay, whether for short stops or extended family visits.
4 Star
Mercure Hotel Bochum City has garnered mixed reviews regarding its standing as a four-star establishment. While some guests found the facilities and services to be ideal for a four-star hotel, others felt it did not always live up to the rating's expectations. Comments suggest that for some, the hotel lives up to its four-star credentials, offering what is described as standard four-star service and better-than-average facilities.
On the other hand, several guests expressed their disappointment, noting that the hotel should be more modern to truly meet four-star standards. Specific points of contention include the absence of expected amenities such as air conditioning in the rooms, outdated shower facilities and a general standard of rooms that did not align with four-star expectations.
Moreover, there were concerns about the value for money with some reviewers feeling the prices were too high for the experience offered, suggesting the overall experience was somewhat below the anticipated four-star level.
In conclusion, while the hotel manages to meet basic four-star requirements for some, there is a notable disparity in guest experiences with a portion of the visitors finding the facilities and services fall short of what is traditionally expected of a four-star hotel.
Business
Mercure Hotel Bochum City is widely recognized as an ideal accommodation for business travelers. Centrally located, it offers easy access to taxis and is near the train station, making it convenient for getting to business meetings and navigating the city. The hotel's conference facilities are well-appreciated with spacious rooms that are perfect for working in and conducting meetings.
Guests highlight the hotel's business amenities, including meeting rooms, a business center and free Wi-Fi, all of which cater specifically to the needs of business users. The friendly staff is noted for providing exceptional service, adding to the overall positive experience. The design of the hotel is typical for business use and while some mention the bathrooms have aged, the convenience and functionality for business trips overshadow this minor drawback.
Proximity to the city center and the availability of various business services make Mercure Hotel Bochum City an excellent choice for short business trips and work stays. The hotel is praised for its suitability for business travel, making it a reliable option for corporate guests.
Accessible
Mercure Hotel Bochum City stands out for its central and accessible location, being conveniently situated right at the main train station with buses readily available just outside the door. The hotel provides a variety of accessibility features, including wheelchair-accessible rooms and common areas, making it a viable option for visitors with limited mobility or elderly guests. Despite some limitations, such as high bathtub entries in the bathrooms, which can be challenging and even dangerous for older guests and a lack of truly barrier-free bathrooms, the overall accessibility of the hotel is commendable.
While there are a few disabled-friendly rooms available, the number is quite limited compared to the total room capacity. This suggests that the hotel could improve its accessibility offerings. Nonetheless, the general accessibility of transportation and a largely navigable infrastructure make it a solid choice for disabled travelers.
Importantly, the accessibility features provided were not a source of frequent complaints, indicating that for many guests, the conveniences outweighed the drawbacks. That being said, guests seeking specific accessibility needs might still face some challenges, particularly in the bathroom facilities. Overall, Mercure Hotel Bochum City offers a decent level of accessibility with room for improvement.
Dog Friendly
Mercure Hotel Bochum City stands out for its dog-friendly accommodations. Pets, including dogs, are warmly welcomed and the hotel is described as being particularly suitable for dog owners. The rooms are accessible for dogs, ensuring convenience and comfort for guests traveling with their furry companions. The hotel is centrally located and maintains a clean environment, making it an ideal choice for those traveling with pets. However, potential guests should be aware that noise from barking dogs could be a disturbance, particularly at night. Overall, the hotel offers a pet-friendly experience with appropriate amenities for both pets and their owners.
No, Mercure Hotel Bochum City doesn't have any pool.
No, a spa isn't available at Mercure Hotel Bochum City.
Yes, Mercure Hotel Bochum City welcomes dogs.
Yes, parking facilities are available at Mercure Hotel Bochum City.