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Summary of reviewsWest Coast Inn enjoys a prime location near stunning beaches like Buye and Boquerón, making it a perfect choice for beach enthusiasts. Centrally located, it provides easy access to the town of Boquerón, local restaurants and bars. Guests can also easily drive to notable spots like Cabo Rojo and Combate Beach. The inn offers picturesque mountain and ocean views, contributing to a tranquil and enjoyable stay. Facilities are well-maintained and clean with additional amenities like swimming pools and friendly service staff enhancing the overall experience.
The inn's accommodation options, which include spacious rooms and apartments, are frequently praised for their size, comfort and cleanliness. Guests enjoy ample space, comfortable beds and in-room amenities such as large refrigerators. Despite minor issues like stained sheets, maintenance needs and outdated facilities, the rooms are generally deemed comfortable and reliable.
The cleanliness of the property is a standout feature with guests often describing it as super clean and well-organized. The cleaning staff receives commendations for their efficiency, although some mention early morning noise as a minor downside. Despite occasional lapses in cleaning standards, especially around the pool and common areas, the general consensus is positive.
The staff at West Coast Inn are highly regarded for their friendliness, kindness and attentiveness. Guests frequently highlight the exceptional customer care and professionalism of both the reception and cleaning staff. Some minor issues, such as limited availability during emergencies and some noise from maintenance staff in the early morning, were noted but did not significantly detract from the overall positive experience.
The pools at West Coast Inn are a major highlight with guests appreciating their spaciousness, cleanliness and the relaxing ambiance they provide. Some issues such as occasional dirtiness and noise from late-night parties were mentioned, but overall, the pool area adds to the allure of the property.
While the parking facilities are generally appreciated for their convenience and free access, some guests noted issues with the parking lot's size, maintenance and availability. Improvements in these areas could enhance the guest experience.
The family-friendly atmosphere of the inn, including amenities like large apartments and a children’s pool, makes it an excellent choice for family trips. The inn also accommodates pets, adding an extra layer of convenience for families traveling with dogs.
Lastly, the beds at West Coast Inn offer mixed reviews. Many guests find them comfortable and appreciate the new, firm mattresses, while some reported issues with bed comfort.
Overall, West Coast Inn delivers a commendable stay with its strategic location, clean and spacious accommodations, friendly staff and appealing amenities, making it a solid choice for travelers exploring the west coast’s offerings. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides complimentary wireless internet access, allowing guests to stay connected. It is conveniently located and offers essential amenities.
Hotel with Parking
West Coast Inn's provides free parking for its guests. Self parking is available on site.
Hotel with Outdoor Pool
This hotel features two outdoor pools and a children's pool with sun loungers. Guests can enjoy snorkeling on-site and the hotel provides free WiFi and free self-parking. The pool area is noted for its relaxing ambiance and views.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Room Types
King Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Queen Room with BalconyThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Quadruple Room with BalconyThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Apartment with Sea ViewFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. Boasting a balcony with sea views, this apartment also provides a dining area and a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
West Coast Inn boasts an advantageous location that ensures guests are within easy reach of notable attractions. It's ideally situated close to a myriad of beautiful beaches including Buye and Boquerón, making it a perfect spot for beach lovers. The proximity to these stunning beaches allows for a convenient and enjoyable stay, whether for a quick dip or a full day under the sun.
The inn is centrally located, providing easy access to the town of Boquerón and various local establishments, restaurants and bars. This location allows visitors to explore local culinary delights and vibrant social spots with ease. Notable spots like Cabo Rojo and the serene Combate beach are also within a short driving distance.
For those looking to enjoy peace and tranquility while staying close to points of interest, West Coast Inn delivers. With beautiful mountain and ocean views, guests can relax and soak in the scenery when they’re not out exploring. The facilities are clean and well-maintained, contributing to a comfortable and pleasant experience.
The convenience of having essential amenities and recreational sites nearby ensures that your stay is both enjoyable and hassle-free. Whether you are visiting for leisure or a short getaway, the strategic location coupled with excellent facilities such as a swimming pool and friendly service staff, makes West Coast Inn a commendable choice for travelers looking to enjoy the best of the west coast’s offerings.
Breakfast
The guest reviews for 'West Coast Inn' highlight a common theme regarding the lack of breakfast services. Many guests expressed their surprise and disappointment at discovering that breakfast was not included, nor were there facilities like a cafeteria or restaurant on the premises. Despite the overall excellence of the hotel in other aspects, reviewers repeatedly pointed out the absence of even basic amenities like morning coffee, which many felt should be provided given the price point.
Guests appreciated the peaceful environment and commend the cleanliness of the rooms and bathrooms, mentioning the hotel offers nice views and a serene stay. However, several reviews suggest that the property could greatly benefit from offering simple breakfast options or at least a coffee service to enhance the guest experience. The feedback also noted the importance of clear communication regarding the non-availability of breakfast to better manage expectations prior to arrival.
Dinner
West Coast Inn offers a charming experience with a lovely covered area and tables by the pool, perfect for enjoying the outdoors. Many guests appreciate its proximity to a variety of excellent restaurants, making it easy to find dining options nearby. The ease of access to multiple routes further enhances dining convenience. Some guests enjoyed the ability to cook together, as there's no kitchen available for general guest use. Although many felt it would be ideal to have an on-site restaurant for added convenience, the nearby dining options, including some that offer delivery, balance this aspect. There were some inconveniences, like having to go out to buy ice and a nearby restaurant closing early. Despite this, visitors often express their delight and plan future visits, highlighting the overall positive experience at West Coast Inn.
Rooms
West Coast Inn offers a range of accommodation options with both rooms and spacious apartments available. Guests frequently praise the size and cleanliness of their rooms and apartments, often highlighting the comfortable and cozy ambiance. The units are described as very spacious with many reviews emphasizing the comfortability and ample space of the accommodations.
The property boasts some advantageous features, such as a quiet location outside the downtown hustle, various pools and a site view that has been appreciated by many. Guests enjoyed the soft, large beds and the convenience of in-room amenities like big refrigerators and well-maintained furniture. The property is also appreciated for its safety and the overall good quality of service provided.
However, some guests have noted that certain aspects of the accommodations need improvement. Issues such as stained sheets and towels, maintenance needs and outdated facilities have been recurrently mentioned. Some rooms were reported to have problems with hot water pressure, poor lighting and the lack of kitchen utensils or appliances like microwaves and coffee makers.
Despite these occasional drawbacks, the comfortable and clean nature of the rooms often outweighs the negatives for many visitors, making West Coast Inn a dependable choice for travelers looking for spacious and reasonably well-maintained accommodations near the attractions.
Beds
The guest reviews of West Coast Inn's beds present a mixed picture, reflecting varied experiences. Positive feedback highlights a substantial number of guests who found the beds to be comfortable with several specifically noting the mattresses were new and the beds super comfortable. Many enjoyably commented on the beds being large and firm, as well as the rooms being clean which contributed to a pleasant stay.
However, there are recurring criticisms about the beds. Some guests reported issues such as beds making noise with every movement and mattresses sinking in the middle, while others found the beds old, uneven and uncomfortable. Specific complaints include mattresses with felt springs and bed frames appearing broken. Cleanliness was another concern with reports of dirty sheets, pet hair and worn-out linens. There were also mentions of the beds being very hard and causing discomfort and back pain.
In summary, while a good number of guests appreciated the comfort and size of the beds at West Coast Inn, significant concerns regarding bed quality and cleanliness were frequently mentioned, suggesting areas for improvement.
Cleanliness
The guest reviews for West Coast Inn predominantly highlight the hotel's remarkable standards of cleanliness across its various facilities. Numerous guests have praised the clean and comfortable rooms, noting that they are both spacious and well-maintained. The bathrooms are also frequently mentioned as being clean and well-stocked with labeled soap and towels. Many found the entire property to be orderly with well-maintained common areas and clean pools.
Reviewers frequently used phrases like "super clean", "very clean" and "clean and comfortable", indicating a high level of satisfaction with the overall cleanliness of the hotel. The cleaning staff are often commended for their efficiency, though some guests mentioned that the staff can be noisy early in the morning.
However, there are a few areas where feedback was less positive. Some guests mentioned encountering dirty pools, stained sheets and towels and the presence of insects in rooms. There were also occasional criticisms about specific areas needing better maintenance and cleaning, especially around the pool and common areas.
Overall, the consensus is that West Coast Inn offers a clean and comfortable stay with most guests being very pleased with the cleanliness and organization of the rooms and facilities. However, there is room for improvement in maintaining the pool areas and addressing occasional lapses in cleaning standards.
Staff
The West Coast Inn boasts an impressive range of positive reviews focused on the staff. Numerous guests have highlighted the friendliness, kindness and attentiveness of the hotel's personnel. Words like wonderful, courteous and professional frequently appear across reviews to describe both the reception and cleaning staff. Security guards also received commendations for their helpfulness. Multiple reviews emphasize the staff's exceptional service and outstanding customer care, which evidently contributes to the hotel's great value.
Guests appreciated the staff's efficiency during check-in and check-out, as well as the overall attention to cleanliness and organization. The warm hospitality and welcoming nature of the employees make a noticeable impact with many reviewers pointing out the excellent treatment they received. The maintenance staff and room service have also garnered praise for their diligence and attentiveness.
However, there were instances where guests reported issues such as the absence of staff during emergencies and limited staff availability at night. Occasional shortcomings in addressing immediate needs and a few mentions of disruptive activity by maintenance staff early in the morning have also been noted.
Despite some areas for improvement, the general consensus reflects a positive experience owing significantly to the dedicated and friendly staff at West Coast Inn.
Wi-Fi
At West Coast Inn, guests experienced mixed results with the WiFi services provided. While some reported having a good or stable WiFi connection, many others faced a range of issues. The WiFi signal was often described as weak or nonexistent in various areas of the hotel, including guest rooms and common spaces. It seems that the connectivity issues were particularly noticeable on the second floor and in the garden areas.
Several guests mentioned that the WiFi only worked in the reception area or didn't work consistently throughout their stay. Instances were cited where internet service was unstable, spotty or completely unavailable.
Despite a few positive remarks about good WiFi connection, there appears to be a significant need for improvement in the hotel's internet services to ensure a more reliable and consistent experience for all guests.
Pool
The pool at West Coast Inn has garnered mixed reviews from guests with a significant lean towards the positive. Guests frequently praised the pool, describing it as nice, great, spectacular and spacious. They appreciated the pool's close proximity to their apartments and many found the pool area to be a relaxing place to unwind with beautiful views and excellent amenities conducive to family comfort.
There are two large pools and some mentioned up to three, which were often highlighted for their cleanliness and warmth. This led many guests to enjoy their time around the pool area and appreciate the relaxing ambiance it provided. Several reviewers also noted that the pools were clean and well-maintained, making for a pleasant swimming experience.
However, not all feedback was positive. Some guests reported issues with cleanliness, noting that the pool area could be dirty at times and that maintenance was needed. There were also mentions of a leaking roof, mosquitoes and the pool sometimes being cold or having little water. Noise from poolside parties also disturbed some guests during late hours and broken areas causing wet spots near the wooden areas were concerns.
Despite these drawbacks, many still found the pool and its surroundings to be an essential and enjoyable part of their stay at West Coast Inn, emphasizing the comfort and scenic beauty it added to their overall experience.
Parking
West Coast Inn offers parking facilities that have received mixed reviews from guests. Many appreciated the presence of parking spots directly in front of the hotel, describing the parking as good with easy access and located conveniently near the building. Guests noted that the parking was free and some found it reasonably spacious with plenty of spots available.
However, several concerns have been raised. The parking lot is often described as small, frequently full and in need of maintenance. Some guests experienced difficulty finding spots, particularly late at night and pointed out that parking was sometimes unavailable, necessitating parking in a rocky area or at a distance. Additionally, the entrance to the parking lot was mentioned as being steep and potentially damaging to cars.
Overall, while the hotel offers parking with several positive aspects such as convenient locations and good views, improvements in maintenance and capacity are necessary to better accommodate guests' needs.
Family
West Coast Inn is a solid choice for families seeking a comfortable and convenient place to stay. The hotel provides a family-friendly atmosphere, which guests find ideal for both short and extended family stays. The spacious apartments can accommodate up to eight people, making it perfect for larger families or family groups.
The family-friendly pool area, which includes a children's pool, is a hit among families looking to enjoy a super calm weekend together. While some guests mentioned early morning schedules for pool use, the consensus is that the pool serves as a wonderful activity for kids.
Location-wise, the hotel stands out as a good spot to enjoy time with family. Guests highlighted its suitability for family trips thanks to its excellent view and overall comfort. However, while the hotel is noted to be a safe place, a few guests did express some safety concerns for children.
In terms of amenities, the hotel is praised for having everything a family might need during their stay, including super comfortable beds that enhance the overall comfort level. Despite some minor issues such as early morning disruptions by cleaning staff, the general feedback emphasizes the hotel's value and suitability for family stays. Additionally, it’s worth noting that the hotel is dog-friendly, which adds an extra layer of convenience for families traveling with pets.
3 Star
West Coast Inn sees a mix of reviews highlighting both commendable aspects and areas needing improvement. The positive feedback lauds the first-class service and cleanliness, suggesting that certain elements could elevate it to an exceptional level. Guests appreciate the great price and location, considering essential services to be satisfactory. However, multiple reviews indicate the need for updates and improvements, particularly in the bathrooms, overall facilities and the exterior, including the entrance sign. Some criticisms point to the small room sizes, a partially filled pool and a need for remodeling to meet higher standards. Overall, while the hotel maintains its three-star rating, there’s a clear call for enhancements to better align with guest expectations.
Outdoor Pool
The West Coast Inn boasts two inviting outdoor pools, noted for their cleanliness and warmth. Guests repeatedly highlighted the serene and lovely pool area, making it a great spot for relaxation. Several reviews praised the overall tranquility and upkeep of the pools, which are well-maintained and in excellent condition. However, some felt that the outdoor areas could use slight improvements with specific recommendations for better night lighting and possibly heating the pool. Additionally, the pools reportedly close a bit early for some guests' liking. Despite these minor suggestions, the presence of multiple pools and their proximity to beaches make West Coast Inn’s outdoor swimming facilities a favorable feature for many visitors.
Dog Friendly
West Coast Inn caters to pet lovers, offering pet-friendly accommodations that allow guests to bring their furry friends along. The hotel is particularly welcoming to dogs, although they are not permitted in the eating area. Cats are also present on the premises with some sightings in the pantry area. While some reviews mention dissatisfaction with the additional cost for pets, many guests appreciate the overall pet-friendly environment, describing it as very nice to have pets accepted and allowed. However, a minor concern is the occasional noise from other guests late into the night.
Yes, West Coast Inn's has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at West Coast Inn's.
Yes, West Coast Inn's welcomes dogs.
Yes, parking facilities are available at West Coast Inn's.