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Best Western Plus The Connaught Hotel and Spa

Bournemouth , 30 West Hill Rd, West Cliff (Show on Map)

7.8

Good

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Info Sophisticated rooms in a 19th century traditional building. The property is 5 minutes away from the city center and the sandy beaches. Full service spa and free parking available for all guests.

Summary of reviewsBest Western Plus The Connaught Hotel and Spa is a great choice for those looking for a hotel with an ideal location in Bournemouth. The hotel is situated in the middle of the beach and town, making it convenient for guests to access nearby shops, restaurants and venues. The breakfast at the hotel is delicious with a good variety of options, while the dinner options received mixed reviews. The rooms are decently sized, clean and comfortable, although some are outdated and in need of renovation. The staff at the hotel are exceptional, providing a warm and friendly atmosphere. The spa facilities are good, although some guests found them to be outdated. The swimming pool received mixed reviews with some guests finding it excellent and others disappointed by its size and temperature. Parking can be a challenge with some guests finding it difficult to find a spot and others feeling restricted by the car park's layout. Overall, the hotel provides a comfortable and cozy stay with some areas that could be improved.
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Historic Hotel

The hotel's history began in 1815. Queen Victoria's uncle, William IV, met his wife in the hotel in 1818. In 1814, Louis XVIII of France stayed here on his way to Paris. A century later, President General Charles de Gaulle frequented in the hotel. By the end of the 19th century, the Duke of Westminster redeveloped the area. In 1898, an iron and glass shelter was raised on the front entrance. It served as a refuge for the exiled in the Nazi's march across Europe.

Hotel with Spa

The Bluewater Spa at Best Western Plus The Connaught Hotel and Spa in Bournemouth offers a tranquil oasis for guests seeking relaxation and rejuvenation. Featuring an 18 meter indoor swimming pool with sun loungers, heated to 28°C, a 37°C heated Jacuzzi, and a double sauna with discreet lighting, guests can unwind in a serene atmosphere. The spa also includes an eucalyptus-infused steam room and four intimate spa treatment rooms including two doubles. After a spa treatment, guests can lounge in the luxurious relaxation room. The spa offers a variety of treatments for hotel guests including massages, facials, body scrubs, wraps and more, with a professional and dedicated team ensuring a personalized experience. The spa also provides a range of massages, including deep tissue, full body, and a special pregnancy massage, all designed to leave guests feeling refreshed and relaxed.

Hotel with Swimming Pool

Situated in Bournemouth, the Connaught Hotel and Spa is a boutique hotel that boasts 81 luxurious guest rooms with air conditioning that are split between the main hotel and the Connaught Lodge next door. The hotel's spa is a real treat for guests and is completely free for them to use. It features an 18-meter indoor swimming pool, a Jacuzzi, a steam room, a sauna, four treatment rooms, a fully-equipped gym and a stunning relaxation lounge. Guests can relax and unwind in the inviting swimming pool, heated to a comfortable 28°C or take a dip in the Jacuzzi, which is set at a tropical 37°C and has massage jets to soothe tired muscles. For those who prefer to take things a little easier, there are plenty of poolside loungers where guests can relax. There is also a sauna and a steam room infused with eucalyptus to invigorate and rejuvenate. The swimming pool and gym facilities are also available to local residents who hold a membership. The swimming pool is open daily from 7 am to 8 pm, giving guests ample time to enjoy its facilities. With so much to offer, the Connaught Hotel and Spa is the perfect place for guests to unwind, relax and rejuvenate.

Indoor Pool Pool Lap Lanes

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Boutique-style Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

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EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Standard Double Room With a private bathroom or shower, these rooms also feature a flat-screen TV, free Wi-Fi and tea/coffee facilities, hot chocolate and free mineral water on arrival.

Superior Double Room With a private bathroom with shower or bath, these larger rooms also feature a flat-screen TV, free WiFi and tea, coffee and hot chocolate making facilities, along with free mineral water on arrival. The rooms overlook either the town or the garden.

Standard Twin Room With a private bathroom or shower, these rooms also feature a flat-screen TV, free Wi-Fi and tea/coffee facilities, hot chocolate and free mineral water on arrival.

Superior Twin Room With a private bathroom with power shower or bath, these larger rooms also feature a flat-screen TV, free WiFi and tea, coffee and hot chocolate making facilities, along with free mineral water on arrival. The rooms overlook either the town or the garden.

Single Room With a private bathroom with shower, these rooms are equipped with a single bed and feature a flat-screen TV, free Wi-Fi and tea/coffee facilities, as well as hot chocolate and free mineral water upon arrival.

Executive Double Room This executive double room has an en suite bath or shower room with bathrobes and slippers. It features an iPod dock, sofa, 32-inch, flat-screen TV with Freeview channels, free Wi-Fi and Nespresso coffee. Guests also get complimentary mineral water and sweets throughout their stay. Some of the bedrooms feature air conditioning.

Twin Room with Balcony Located on the top floor with its own private balcony overlooking either the town or the garden, these air conditioned rooms come with a private bathroom with a shower or bath, a 40-inch flat-screen TV and free WiFi. They also have tea, coffee and hot chocolate making facilities, as well as complimentary mineral water on arrival.

Double Room with Balcony On the top floor with its own private balcony overlooking either the town or the garden, these air conditioned rooms come with a either a double or a king bed, a private bathroom with a shower or bath, a 40-inch flat-screen TV and free Wi-Fi. They also have hot chocolate, tea and coffee-making facilities, along with complimentary mineral water upon arrival.

Suite The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Suite with Balcony This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 1 bed.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

About Best Western Plus The Connaught Hotel and Spa

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Guest Reviews

7.8

Good

Location

If you're looking for the perfect location in Bournemouth, Best Western Plus The Connaught Hotel and Spa is the place for you. Situated in the middle of the beach and town, it's just a short walk to the seafront and close to steps that lead directly to the beach. Guests rave about its convenience with shops, restaurants and venues all nearby. Whether you're here for a holiday, business trip, or to attend a show, this hotel's location is ideal. However, note that the car park isn't free and can be a challenge to get into. Overall, we highly recommend this hotel for its amazing location!

Breakfast

If you're looking for a hotel with a delicious breakfast, you won't be disappointed with Best Western Plus The Connaught Hotel and Spa. From excellent and great breakfasts to fantastic and exceptional food, guests rave about the choices and taste. Freshly cooked English breakfast with bacon, sausages, mushrooms and baked beans are served daily, while there is also a buffet with a good variety of juices, cereals and croissants. Even those who were not too keen on breakfast were impressed with the quality and quantity of the options. The only downside seemed to be a lack of organization at times. However, the complimentary breakfast and excellent coffee make up for it.

Dinner

Guests of Best Western Plus The Connaught Hotel and Spa have mixed feelings about the dinner options available at the hotel. While many guests reported that the food was very good and cooked beautifully, others found that some dishes were slightly underdone or too bland. The scallops, for instance, were not crispy on top and the chips were not thoroughly cooked. However, the steak platter was highly praised and deemed absolutely beautiful by many guests. The staff at the restaurant were also seen as friendly and polite. Though the restaurant's food was of a good standard, some guests commented that the menu could have had more variety and the choices were limited. Others found the menu to be the same each night. Additionally, some guests reported that meals came out colder than expected, which was disappointing. While some guests thought the price for the meals was quite expensive, others thought that the quality was excellent. Lastly, some guests faced issues as the hotel's restaurant shut at 21:00hrs without any instructions on the TV or menu as to when it closed.

Rooms

The rooms at Best Western Plus The Connaught Hotel and Spa received mixed reviews from guests. While some found the size to be reasonable and spacious, others found them to be small and outdated. However, almost all guests agreed that the rooms were very clean and comfortable with good quality mattresses and plenty of pillows. Some rooms included nice relaxing areas, windows for ventilation and modern amenities such as coffee machines. On the downside, some rooms were damp, had an odd smell and were in need of furniture updates. Bathrooms were also a point of concern with small size and outdated features. Some guests noted issues with water pressure and shower functionality. Despite these issues, the hotel was praised for its old-world charm, comfortable large beds and lovely staff. Guests also enjoyed amenities such as the swimming pool, although some found the Jacuzzi and sauna to be lacking. Overall, the rooms at Best Western Plus The Connaught Hotel and Spa were decently sized, comfortable and clean with a few issues that could be addressed with updates and renovation.

Beds

The Best Western Plus The Connaught Hotel and Spa offers warm and comfortable rooms throughout the property with super comfy beds, good quality mattresses and plenty of pillows. Although some guests found the pillows and bed linen to be poor and a few complained of hard and uncomfortable beds, the majority found the beds to be exceptionally comfortable, nice and large. Some guests even mentioned the rooms were super warm and comfy, providing great value for money with comfortable beds. While some pillows were uncomfortable, guests found the beds to be a good size and comfortable. Overall, the beds at this hotel seem to provide a comfortable and cozy stay for guests.

Cleanliness

The Best Western Plus The Connaught Hotel and Spa is a lovely hotel in a great location, near the BIC. Overall, the hotel was clean and tidy, though some areas seemed tired and in need of upgrades. The spa facilities, though spotless, could use a deep clean in some areas. While some guests reported mold in the grouting of their bathrooms, others said their rooms were very clean and modern. The hotel staff were very helpful, though some guests found their rooms dusty or not very clean. Despite some issues, most guests agreed that the hotel was clean and comfortable overall with lovely towels and good shower facilities.

Staff

The staff at Best Western Plus The Connaught Hotel and Spa are an exceptional part of the hotel experience according to guest reviews. With their welcoming and friendly attitudes, the staff make sure guests always feel comfortable and accommodated. Whether it's receptionists with their friendly smiles or staff who go above and beyond to fulfill requests, guests speak highly of the level of service they receive from the staff. Although there are a few negative comments from guests who encountered rude staff members, the overall sentiment towards the staff is very positive. From the efficient and professional service to the warm and attentive atmosphere, the staff top off the whole experience at this hotel.

Spa

Best Western Plus The Connaught Hotel and Spa seems to have a lovely spa which, according to guests, is more than expected. The facilities include a pool, sauna and steam room that are extremely clean and overall, guests found them great. However, a few guests mentioned that the spa is outdated and needs an update. Some also suggested having gowns in the room for convenience. Despite this, a majority of guests still enjoyed using the spa and had a great massage there. The hotel's leisure facilities were good and the body lotion provided in the room was lovely. Although a few guests were disappointed with the spa or found the facilities very dated, the majority found it nice and exceptional with friendly staff offering fantastic massage treatments. Overall, the hotel's spa facilities were good value for money.

Pool

The Best Western Plus The Connaught Hotel and Spa offers a swimming pool that has received mixed reviews from guests. Some describe it as excellent with a good size and temperature for swimming. Others found it to be smaller than expected and some were disappointed by missing tiles. Despite this, many guests appreciated having access to the pool, sauna, steam room and gym facilities. Some found the pool to be lovely and big with nice towels and elegant decor. However, others noted that the water was cold and the pool closed early at 8pm. While some guests were unimpressed with the lack of staff presence at the pool, others were delighted by the addition of two televisions in their room. Ultimately, the hotel's pool and spa facilities are worth checking out with many travelers enjoying a fine stay thanks to these amenities.

Parking

Parking can be a point of contention for many hotel guests and Best Western Plus The Connaught Hotel and Spa is no exception. Some guests found the parking to be good, while others complained about the size and layout of the car park with only two disabled spaces available. Some guests were not aware of the charge for parking and felt that it should be included in the price of their stay. Others were willing to pay the £8 per day charge but felt it was a bit pricey. Some felt that booking direct guaranteed free parking, while others found it difficult to find a spot and had to look for alternative parking. Overall, there were mixed reviews about the parking facilities with some guests loving them and others feeling restricted by them.

Yes, Best Western Plus The Connaught Hotel and Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Best Western Plus The Connaught Hotel and Spa.

No, Best Western Plus The Connaught Hotel and Spa doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus The Connaught Hotel and Spa.

Yes, Best Western Plus The Connaught Hotel and Spa has a gym.

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