Holiday Inn Express Braintree by IHG
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Summary of reviewsHoliday Inn Express Braintree by IHG, has garnered generally positive reviews from guests, especially praising its convenience and the quality of its staff and facilities. Its prime location near major roads such as the A120, M11 and Stansted Airport is frequently highlighted, making it an ideal stopover for various travel needs. The hotel's proximity to venues like Chelmsford City Racecourse, shopping areas like the Freeport Shopping Outlet and local amenities adds further appeal for travelers.
The hotel's complimentary breakfast is highly regarded, noted for its variety and quality, including both hot and cold options. The setup is efficient and the buffet remains well-stocked. While the dinner menu is limited, the quality of food served is satisfactory and the staff often recommend nearby dining options, ensuring guests have access to diverse meal possibilities.
The rooms at Holiday Inn Express Braintree are spacious, modern and well-maintained, providing a comfortable stay with amenities such as tea and coffee making facilities. Cleanliness standards are generally high, contributing to a pleasant environment. The hotel's provision for pets and families, along with added touches like chocolates on beds, enhance the overall guest experience. Some minor issues with room maintenance and decor do arise occasionally but are not prevalent.
The staff receive exceptional reviews, consistently described as friendly, welcoming and efficient. Their professionalism and helpfulness significantly enhance guest satisfaction. The hotel's complimentary WiFi is appreciated for its reliability and speed, though some guests mention concerns about security due to its unsecured nature.
Parking at the hotel is notable for its ample, secure and free-of-charge spaces. This is a significant advantage for guests traveling by car. The family-friendly atmosphere is consistently praised, making it a suitable choice for families with children.
Overall, Holiday Inn Express Braintree offers a solid three-star experience with excellent value for money, combining clean, comfortable accommodations with a strategic location and outstanding staff service.
Categories
The hotel's complimentary breakfast is highly regarded, noted for its variety and quality, including both hot and cold options. The setup is efficient and the buffet remains well-stocked. While the dinner menu is limited, the quality of food served is satisfactory and the staff often recommend nearby dining options, ensuring guests have access to diverse meal possibilities.
The rooms at Holiday Inn Express Braintree are spacious, modern and well-maintained, providing a comfortable stay with amenities such as tea and coffee making facilities. Cleanliness standards are generally high, contributing to a pleasant environment. The hotel's provision for pets and families, along with added touches like chocolates on beds, enhance the overall guest experience. Some minor issues with room maintenance and decor do arise occasionally but are not prevalent.
The staff receive exceptional reviews, consistently described as friendly, welcoming and efficient. Their professionalism and helpfulness significantly enhance guest satisfaction. The hotel's complimentary WiFi is appreciated for its reliability and speed, though some guests mention concerns about security due to its unsecured nature.
Parking at the hotel is notable for its ample, secure and free-of-charge spaces. This is a significant advantage for guests traveling by car. The family-friendly atmosphere is consistently praised, making it a suitable choice for families with children.
Overall, Holiday Inn Express Braintree offers a solid three-star experience with excellent value for money, combining clean, comfortable accommodations with a strategic location and outstanding staff service.
Hotel near Golf Courses
This hotel provides a convenient stay in Braintree, located near The Essex Golf & Country Club and other local golf facilities, making it a suitable option for those planning a golf trip in the area.
Hotel with Parking
This hotel offers free on-site parking that is available 24/7 with no barrier control system, providing excellent convenience and accessibility for registered guests.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Holiday Inn Express Braintree by IHG, enjoys a prime location praised for its convenience and accessibility. Guests appreciate its proximity to major roads and highways, making it easy to find and perfect for those traveling by car. The hotel's location near the A120 ensures straightforward access to surrounding areas and destinations such as Chelmsford, the M11 and Stansted Airport. This makes it an ideal stopover for travelers looking to break their journey or catch an early flight.
For those attending events, the hotel’s proximity to venues like Chelmsford City Racecourse and local wedding locations is particularly advantageous. Shopping enthusiasts will find it conveniently close to the Freeport Shopping Outlet, providing easy access to a variety of retail options. Additionally, its closeness to Braintree town center and nearby amenities such as a Toby Carvery, petrol station and M&S adds to the convenience factor.
Guests also commend the ample parking available and the seamless check-in process. Despite being near major roads, the hotel offers a quiet and peaceful stay, making it suitable for restful nights. While some reviewers note that the location may feel a bit isolated without personal transport, the overall consensus highlights the hotel as a strategically placed, convenient option for various travel needs.
The combination of excellent location, easy access to key road networks and nearby amenities make the Holiday Inn Express Braintree a favorable choice for travelers seeking comfort and convenience in Braintree.
At the Holiday Inn Express Braintree, breakfast has earned a largely positive reputation among guests. The complimentary morning meal frequently received praise for its quality and variety with visitors noting the extensive selection of both hot and cold options. Many reviewers highlighted the freshness and tastiness of the food with particular mentions of the delicious scrambled eggs, fresh muffins and high-quality ingredients.
The breakfast setup is described as efficient and the buffet area is well-maintained and tidy. Several guests appreciated the fact that breakfast items are topped up regularly, ensuring a consistent experience. The variety caters to different tastes, including options like cereals, pastries, toast, croissants and more substantial hot items such as bacon and sausages. There's also mention of inclusivity with options for those needing gluten-free products and soya milk for vegans.
Staff efficiency and friendliness further enhanced the breakfast experience for many guests, creating a welcoming environment to start the day. However, not all feedback was positive. A smaller number of guests found the breakfast offerings lacking, particularly noting the limited vegetarian options and occasional disappointments with certain items like sausages and coffee. Some felt that more fresh produce and healthier options could elevate the experience.
Overall, the breakfast at Holiday Inn Express Braintree is regarded as a strong feature of the hotel, providing a satisfying, varied and convenient way to begin the morning.
Holiday Inn Express Braintree offers several dining options with a particular emphasis on a variety of meal venues nearby, including the Toby Carvery right across the road, which is a popular and reasonably priced choice. The hotel’s onsite bar and restaurant provide some meal options, though the menu is notably limited and can be affected by availability issues. Despite the concise selection, the meals served are generally well-received for their taste and value, even if some guests found them to be basic or pricey. Additionally, the helpful staff members are always ready to suggest alternative restaurant choices in the vicinity, ensuring that guests have access to satisfactory dining options even if their preferences aren't met within the hotel. The venue boasts a clean dining area, although the small dining room can sometimes lead to longer waits during busy periods. Overall, while the convenience of an onsite dining option is appreciated, more variety and higher meal quality would greatly enhance the experience.
Holiday Inn Express Braintree offers guests a comfortable and mostly positive stay in its well-appointed rooms. Many reviews highlight the spaciousness of the rooms, noting that they are large enough to comfortably accommodate families and even pets. The rooms are described as clean, tidy and modern, providing a good selection of amenities including tea and coffee making facilities, ironing supplies and large mugs to enjoy beverages.
Guests appreciated the comfortable beds and quiet environment, which ensured restful nights despite the hotel's proximity to busy roads. Maintenance of the rooms generally meets expectations and there are thoughtful details such as chocolates on the bed to enhance the experience. Accessibility is another positive aspect with rooms easily navigable.
However, there are sporadic mentions of issues like dated decor, frayed carpets and minor maintenance needs, including televisions in need of updating and occasional bathroom problems. Some guests encountered cleanliness issues and had to request room changes.
Overall, Holiday Inn Express Braintree seems to be a reliable choice with spacious, clean and comfortable rooms that cater well to families, especially those traveling with pets. While not without its minor faults, the hotel provides a pleasant stay with excellent room sizes and modern amenities.
Guests at the Holiday Inn Express Braintree by IHG, mostly found the beds comfortable. Many reviewers praised the beds, describing them as good, very comfortable and super comfy. The positive experiences range from comfy beds to large and clean ones with some guests highlighting them as some of the most comfortable they've ever stayed in.
However, not all guests were equally satisfied. Some found the beds to be too hard or firm with comments noting beds that were a bit hard but okay. A few mentioned finding the bed uncomfortable or lumpy and there were occasional remarks about the need for more comfort or newer mattresses. Some guests noted that pillows were hard or didn't fit well, adding to their discomfort.
Overall, while the majority of guests enjoyed a restful sleep on the comfortable beds, there were varied experiences with firmness and pillow quality that could potentially affect a few guests' stays.
The Holiday Inn Express Braintree by IHG, is frequently praised for its cleanliness with many guests highlighting the spotless condition of the rooms and the well-maintained facilities. Reviews consistently mention clean and modern decorations, immaculately clean accommodations and comfortable, tidy rooms. Guests often describe their rooms as spacious and well-presented, contributing to a pleasant stay. Several noted that the hotel overall was very clean, emphasizing the pristine condition of both the bedrooms and bathrooms.
However, some reviews indicate occasional lapses in cleaning standards, mentioning dusty areas, mold in corners and outdated shower facilities. While instances of finding blood on curtains and chairs or incomplete housekeeping were reported, these seem to be isolated cases amid generally positive feedback about the cleanliness.
Overall, the hotel appears to uphold a high standard of cleanliness with most guests reporting a satisfactory or even excellent level of hygiene and comfort in their rooms. Comments about the common areas being well-kept and the hotel maintaining a fresh and modern look add to the positive impression. Housekeeping efforts and cleanliness are widely acknowledged as key strengths of the hotel, making it a reliable choice for travelers prioritizing hygiene and a clean environment.
The staff at the Holiday Inn Express Braintree by IHG, receive consistently high praise from guests, reflecting an outstanding level of service that significantly enhances the overall guest experience. Reviewers frequently commend the team for being very friendly, welcoming and helpful. The reception staff, in particular, are highlighted for their efficiency, knowledge and the ability to make guests feel at home from the moment they enter the hotel. Descriptions such as superb, amazing and exceptional are commonly used to describe the staff with numerous mentions of individuals going above and beyond to ensure a pleasant stay.
Guests appreciate the courteousness and professionalism of the team, noting that staff members are not only approachable but also incredibly accommodating and kind. The service is characterized by prompt responses and a genuine willingness to meet and exceed guest needs. Whether handling early check-ins or assisting with special requests, the staff display a consistently high level of competence and care. Even housekeeping is praised for thoroughness and friendliness, contributing to a clean and comfortable environment.
Overall, the staff's consistent friendliness and readiness to assist appear to play a crucial role in making stays at this hotel memorable and pleasant.
Guests have generally positive views on the WiFi at Holiday Inn Express Braintree. Many travelers appreciate that the WiFi is free and included with their stay. Descriptions like "good wifi," "very strong," and "internet was working nicely" suggest reliable and fast connectivity. Some specific mentions highlight that Wi-Fi worked perfectly and the connection was easy and quick. However, a few reviews raised concerns about the Wi-Fi's security, noting that it was unsecured and lacked a password. Certain comments also pointed out occasional issues such as non-functional USB charging sockets and instances where Wi-Fi or the internet could not be accessed. Despite these minor drawbacks, the majority of guests seemed satisfied with the hotel's complimentary WiFi service.
Holiday Inn Express Braintree by IHG, offers a commendable parking experience for its guests. Reviews highlight the ample parking available on-site, ensuring that finding a parking spot is easy and hassle-free. The convenience of free parking stands out with many guests appreciating that it comes at no extra cost. Multiple mentions of secure and CCTV-covered parking contribute to a sense of safety for visitors. While registration may be required daily for parking, the process is straightforward and doesn't detract from the overall positive experience. With plenty of parking spaces, both spacious and accessible, guests rarely face parking difficulties. Despite a few comments about the lot being full at times, the general consensus is that parking at the hotel is convenient, plentiful and well-managed.
Holiday Inn Express Braintree by IHG, is highly praised for its family-friendly environment, making it an excellent choice for families with children. Reviews consistently highlight the family-oriented amenities, such as spacious family rooms and thoughtful touches like chocolates on the bed, which add a special charm for young guests. The hotel's convenient location is perfect for family visits, allowing families to stay close to their loved ones or enjoy a comfortable stopover during their travels.
Parents appreciate the kid-friendly atmosphere and the little touches aimed at making children feel welcome, such as supplying travel cots, although some noted the lack of a mattress for the toddler bed. The staff's dedication to accommodating mixed family needs is also frequently mentioned with breakfast options that cater specifically to children.
Guests have shared positive experiences about the easy access to the hotel and its facilities, noting that it is particularly great for families on leisure breaks. However, a minor critique suggests that weekday breakfast hours could be extended to better suit families enjoying a more relaxed morning routine.
Overall, the Holiday Inn Express Braintree stands out as a top choice for families looking for a cozy and welcoming stay with plenty of favorable reviews recommending it for family trips, pre-wedding gatherings and regular visits to loved ones in the area.
Holiday Inn Express Braintree by IHG, stands out as one of the top three-star hotels available. Boasting clean and comfortable rooms at fair rates, it is widely recognized as the best budget hotel in the area. Guests have noted the hotel's value for money, often highlighting that the price-quality ratio exceeds their expectations.
The hotel delivers a very three-star experience, meeting the standard without pretensions of luxury. It provides basic, no-frills accommodations, including basic breakfast options, which are included in the stay. The decent rooms and services reflect the lower cost, making it a convenient and valuable option for budget-conscious travelers.
While the facility does not offer the breadth of amenities one might find in higher-rated establishments, it is well-regarded for its friendly staff and the overall comfort of its rooms. There are a few mentions of hard beds and limited facilities, typical of three-star hotels, but these aspects are generally balanced by the hotel's affordability.
Overall, the Holiday Inn Express Braintree offers excellent service for its cost and is a good choice for those seeking a straightforward, economical stay without sacrificing comfort.
The Holiday Inn Express Braintree by IHG, is highly recommended for business travelers. Its excellent business location, near the business district, makes it a convenient choice for those traveling for work. Guests appreciate the well-lit rooms, which are ideal for business activities and the hotel’s free, strong WiFi connection, which is crucial for staying connected.
The hotel stands out for its quick check-in process tailored for business travelers, ensuring a seamless arrival experience. There is also adequate parking available, which adds to the convenience for those driving. Overall, it is considered a solid choice for business stays, working effectively as a business venue. The competitive pricing for business guests further enhances its appeal.
Holiday Inn Express Braintree, an IHG Hotel, generally receives positive feedback regarding its accessibility features, making it a viable option for travelers with disabilities. Guests appreciated the ground-floor accessibility rooms and noted that the hotel accommodates various accessibility needs efficiently. The property is wheelchair-friendly with smooth access throughout and well-arranged rooms specifically designed for guests with disabilities. The establishment is easily accessible with convenient parking and lift access enhancing the experience for everyone.
Moreover, the hotel's location is favorable, being easy to visit and offering hassle-free access for elderly guests or those with mobility issues. Some amenities, like the user-friendly shower rooms, are particularly praised, even though a few guests mentioned that accessible rooms could be closer to reception and might benefit from having separate showers instead of baths with rails. Despite this, the overall cleanliness and inclusiveness for people with disabilities make it a commendable choice for an accessible stay.
However, certain areas could see improvements, such as adjusting the proximity of accessible rooms to key hotel areas and enhancing restroom facilities to better cater to disabled guests. Overall, the hotel manages to provide a comfortable and practical environment for its diverse clientele, including families needing adjacent rooms and guests requiring disability access.
The Holiday Inn Express Braintree by IHG, is warmly regarded for its pet-friendly amenities and services, particularly catering to dog owners. Guests consistently highlight the hotel's welcoming environment for pets with staff showing a genuine love for dogs. Canine companions were not only allowed but also treated to special touches like a sausage breakfast and dog biscuits. Spacious rooms further enhance the comfort for both pets and their owners.
While the majority of feedback on the pet-friendly ambiance is positive, a few guests noted occasional disturbances from barking dogs and some odor issues. These minor drawbacks did not overshadow the general appreciation for the hotel's pet-friendly policies and the exceptional care extended to dogs. Overall, this hotel appears to be a reliable choice for travelers seeking accommodations that welcome and accommodate their furry friends.
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Location
For those attending events, the hotel’s proximity to venues like Chelmsford City Racecourse and local wedding locations is particularly advantageous. Shopping enthusiasts will find it conveniently close to the Freeport Shopping Outlet, providing easy access to a variety of retail options. Additionally, its closeness to Braintree town center and nearby amenities such as a Toby Carvery, petrol station and M&S adds to the convenience factor.
Guests also commend the ample parking available and the seamless check-in process. Despite being near major roads, the hotel offers a quiet and peaceful stay, making it suitable for restful nights. While some reviewers note that the location may feel a bit isolated without personal transport, the overall consensus highlights the hotel as a strategically placed, convenient option for various travel needs.
The combination of excellent location, easy access to key road networks and nearby amenities make the Holiday Inn Express Braintree a favorable choice for travelers seeking comfort and convenience in Braintree.
Breakfast
The breakfast setup is described as efficient and the buffet area is well-maintained and tidy. Several guests appreciated the fact that breakfast items are topped up regularly, ensuring a consistent experience. The variety caters to different tastes, including options like cereals, pastries, toast, croissants and more substantial hot items such as bacon and sausages. There's also mention of inclusivity with options for those needing gluten-free products and soya milk for vegans.
Staff efficiency and friendliness further enhanced the breakfast experience for many guests, creating a welcoming environment to start the day. However, not all feedback was positive. A smaller number of guests found the breakfast offerings lacking, particularly noting the limited vegetarian options and occasional disappointments with certain items like sausages and coffee. Some felt that more fresh produce and healthier options could elevate the experience.
Overall, the breakfast at Holiday Inn Express Braintree is regarded as a strong feature of the hotel, providing a satisfying, varied and convenient way to begin the morning.
Dinner
Rooms
Guests appreciated the comfortable beds and quiet environment, which ensured restful nights despite the hotel's proximity to busy roads. Maintenance of the rooms generally meets expectations and there are thoughtful details such as chocolates on the bed to enhance the experience. Accessibility is another positive aspect with rooms easily navigable.
However, there are sporadic mentions of issues like dated decor, frayed carpets and minor maintenance needs, including televisions in need of updating and occasional bathroom problems. Some guests encountered cleanliness issues and had to request room changes.
Overall, Holiday Inn Express Braintree seems to be a reliable choice with spacious, clean and comfortable rooms that cater well to families, especially those traveling with pets. While not without its minor faults, the hotel provides a pleasant stay with excellent room sizes and modern amenities.
Beds
However, not all guests were equally satisfied. Some found the beds to be too hard or firm with comments noting beds that were a bit hard but okay. A few mentioned finding the bed uncomfortable or lumpy and there were occasional remarks about the need for more comfort or newer mattresses. Some guests noted that pillows were hard or didn't fit well, adding to their discomfort.
Overall, while the majority of guests enjoyed a restful sleep on the comfortable beds, there were varied experiences with firmness and pillow quality that could potentially affect a few guests' stays.
Cleanliness
However, some reviews indicate occasional lapses in cleaning standards, mentioning dusty areas, mold in corners and outdated shower facilities. While instances of finding blood on curtains and chairs or incomplete housekeeping were reported, these seem to be isolated cases amid generally positive feedback about the cleanliness.
Overall, the hotel appears to uphold a high standard of cleanliness with most guests reporting a satisfactory or even excellent level of hygiene and comfort in their rooms. Comments about the common areas being well-kept and the hotel maintaining a fresh and modern look add to the positive impression. Housekeeping efforts and cleanliness are widely acknowledged as key strengths of the hotel, making it a reliable choice for travelers prioritizing hygiene and a clean environment.
Staff
Guests appreciate the courteousness and professionalism of the team, noting that staff members are not only approachable but also incredibly accommodating and kind. The service is characterized by prompt responses and a genuine willingness to meet and exceed guest needs. Whether handling early check-ins or assisting with special requests, the staff display a consistently high level of competence and care. Even housekeeping is praised for thoroughness and friendliness, contributing to a clean and comfortable environment.
Overall, the staff's consistent friendliness and readiness to assist appear to play a crucial role in making stays at this hotel memorable and pleasant.
Wi-Fi
Parking
Family
Parents appreciate the kid-friendly atmosphere and the little touches aimed at making children feel welcome, such as supplying travel cots, although some noted the lack of a mattress for the toddler bed. The staff's dedication to accommodating mixed family needs is also frequently mentioned with breakfast options that cater specifically to children.
Guests have shared positive experiences about the easy access to the hotel and its facilities, noting that it is particularly great for families on leisure breaks. However, a minor critique suggests that weekday breakfast hours could be extended to better suit families enjoying a more relaxed morning routine.
Overall, the Holiday Inn Express Braintree stands out as a top choice for families looking for a cozy and welcoming stay with plenty of favorable reviews recommending it for family trips, pre-wedding gatherings and regular visits to loved ones in the area.
3 Star
The hotel delivers a very three-star experience, meeting the standard without pretensions of luxury. It provides basic, no-frills accommodations, including basic breakfast options, which are included in the stay. The decent rooms and services reflect the lower cost, making it a convenient and valuable option for budget-conscious travelers.
While the facility does not offer the breadth of amenities one might find in higher-rated establishments, it is well-regarded for its friendly staff and the overall comfort of its rooms. There are a few mentions of hard beds and limited facilities, typical of three-star hotels, but these aspects are generally balanced by the hotel's affordability.
Overall, the Holiday Inn Express Braintree offers excellent service for its cost and is a good choice for those seeking a straightforward, economical stay without sacrificing comfort.
Business
The hotel stands out for its quick check-in process tailored for business travelers, ensuring a seamless arrival experience. There is also adequate parking available, which adds to the convenience for those driving. Overall, it is considered a solid choice for business stays, working effectively as a business venue. The competitive pricing for business guests further enhances its appeal.
Accessible
Moreover, the hotel's location is favorable, being easy to visit and offering hassle-free access for elderly guests or those with mobility issues. Some amenities, like the user-friendly shower rooms, are particularly praised, even though a few guests mentioned that accessible rooms could be closer to reception and might benefit from having separate showers instead of baths with rails. Despite this, the overall cleanliness and inclusiveness for people with disabilities make it a commendable choice for an accessible stay.
However, certain areas could see improvements, such as adjusting the proximity of accessible rooms to key hotel areas and enhancing restroom facilities to better cater to disabled guests. Overall, the hotel manages to provide a comfortable and practical environment for its diverse clientele, including families needing adjacent rooms and guests requiring disability access.
Dog Friendly
While the majority of feedback on the pet-friendly ambiance is positive, a few guests noted occasional disturbances from barking dogs and some odor issues. These minor drawbacks did not overshadow the general appreciation for the hotel's pet-friendly policies and the exceptional care extended to dogs. Overall, this hotel appears to be a reliable choice for travelers seeking accommodations that welcome and accommodate their furry friends.
No, Holiday Inn Express Braintree by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Braintree by IHG.
Yes, Holiday Inn Express Braintree by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Braintree by IHG.
No, Holiday Inn Express Braintree by IHG doesn't have a gym.
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