The Masons Arms

Branscombe 50.69384600, -3.12942000 , Branscombe Village (Show on Map)
9.0
Excellent


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Summary of reviewsThe Masons Arms in Branscombe, East Devon, has garnered positive reviews for its charming location, high-quality food, comfortable accommodations and exceptional service. Nestled in a serene village characterized by thatched cottages and rolling hills, it offers a tranquil retreat with easy access to the coast and picturesque walking paths. The establishment combines the quaint appeal of an old pub with modern, stylish accommodations, making it a wonderful destination for couples, families and solo travelers.

Guests highly praise the breakfast and dinner experiences at The Masons Arms, often highlighting the delicious, varied selections and the delightful dining atmosphere. The breakfast is lauded for its variety and quality, featuring both cooked and continental options, while the dinner menu impresses with its imaginative offerings and high standard of food, consistently meeting guests' expectations. The charming decor and warm, inviting environment of the dining area, along with the friendly service, enhance the overall dining experience.

Accommodations at The Masons Arms are described as lovely, very comfortable and beautifully decorated with many guests noting the spacious and clean rooms. The well-appointed interiors, comfortable beds and state-of-the-art amenities like newly fitted bathrooms with luxury products are frequently highlighted. Despite minor occasional drawbacks like smaller room sizes or cleanliness issues, the overall sentiment remains overwhelmingly positive.

Cleanliness throughout the property is generally praised with many guests finding the rooms and public areas spotlessly tidy and well-maintained. The welcoming atmosphere and the beautifully kept gardens also contribute to the pleasant stay. While there are isolated reports of housekeeping inconsistencies, these do not overshadow the high standard of hygiene commonly observed.

The staff at The Masons Arms receive commendations for their friendliness, attentiveness and professionalism, significantly contributing to the positive guest experience. Despite a few instances of occasional understaffing or minor service hiccups, the general consensus underscores the team's dedication to providing excellent service.

While the WiFi connectivity at The Masons Arms has mixed reviews with some guests experiencing issues in certain areas of the hotel, it generally works well in other parts. The idyllic garden setting, family-friendly atmosphere and activities for children, like watching baby lambs and playing in the nearby playground, make it an appealing choice for families.

The comfort of the beds, often described as luxurious and spacious, adds to the overall restful experience. The four-star service, coupled with the boutique charm and luxurious touches throughout the property, make The Masons Arms a highly recommended getaway. With its picturesque setting, exceptional dining, cozy atmosphere and attentive service, it remains a popular choice for a memorable and enjoyable stay.
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Categories
Boutique-style Hotel
Located in the picturesque village of Branscombe, this hotel offers a traditional and charming atmosphere. The comfortable accommodations and excellent dining options provide a personalized and relaxing experience.

Family Friendly Hotel

Dog Friendly Hotel

4-Star Hotel

Room Types
Superior Double Room Large room with bathroom with bath and shower, some have whirlpool baths. Most rooms are accessed via steps but one wheelchair-accessible room is available. Please contact the hotel to reserve. Rooms have all mod cons and are beautifully decorated oozing countryside chic. Rooms are in our adjacent converted thatched cottages or above the Inn. Please note that rooms have shower only en-suites however some rooms have a bath available upon request.

Deluxe Double Room This large room comes equipped with an en suite bathroom, a TV and tea/coffee making facilities. Some rooms features a Some rooms have freestanding bathtubs subject to availability We have 3 very special rooms. All have unique features, ooze countryside chic and are located in our charming, converted thatched cottages. From roll top baths in rooms to outside patio areas, all enjoy lovely country views. All rooms have stair access and no lift.

Small Double Room Smaller room above the bar, featuring a TV, an en suite bathroom and tea/coffee making facilities. Small rooms with all mod cons and beautifully decorated oozing countryside chic. Rooms are in our adjacent converted thatched cottages or above the Inn. All rooms have stair access and no lift.

Double Accessible with Wet Room This double room has a tea/coffee maker, flat-screen TV and electric kettle. the room has all mod cons and oozes countryside chic with an accessible bathroom. Located next to the car park with level accessibility and private entrance.

Family Room This family room features a tea/coffee maker, cable TV and electric kettle. Rooms have all mod cons and are beautifully decorated oozing countryside chic. Rooms are above the Inn. All rooms have stair access and no lift.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
9.0
Excellent
Location
The Masons Arms is nestled in the scenic and bucolic village of Branscombe in East Devon, offering a quiet and peaceful atmosphere perfect for a relaxing getaway. Its prime location boasts a blend of stunning countryside views and close proximity to the coast with picturesque walks leading to the nearby beaches and coastal paths. The village setting is described as idyllic, characterized by charming thatched cottages and rolling hills, creating a classic Devon ambiance that feels secluded yet inviting.

Guests frequently highlight the ease of access to the beach with most noting a pleasant 5 to 15-minute walk through beautiful surroundings. The area is perfect for exploring the Jurassic Coast and engaging in peaceful walks to nearby towns like Beer and Sidmouth. The seclusion of the pub, along with its cozy terrace and comfortable, stylish rooms, makes it an appealing retreat for those looking to unwind in a quintessentially English setting.

The Masons Arms itself is praised for its excellent service, delicious food and welcoming atmosphere. The combination of a charming old pub with modern accommodations surrounded by nature's beauty makes it a highly recommended spot for couples, families and solo travelers alike. Despite its somewhat remote location, the beautiful scenery and serene environment ensure that The Masons Arms provides a memorable and restful stay.

Breakfast
Breakfast at The Masons Arms receives high praise for its variety and quality. Guests frequently highlight the excellent and delicious selection with many appreciating the particularly good cooked breakfast and fresh continental options. The breakfast hampers are noted as a delightful treat, often including warm pastries. Personalized service adds to the positive experience with staff being described as polite, kind and helpful. While some reviews mention slow service and instances of undercooked items, these are outliers compared to the overall positive feedback. The inclusion of a substantial and varied breakfast, sometimes featuring a special touch like Prosecco, greatly enhances the stay. Despite a few mentions of limited options and occasional inconsistencies in cooking, the general consensus underscores the breakfast as a highlight, setting guests up for a good start to their day.

Dinner
Dining at The Masons Arms leaves a remarkable impression on most guests, thanks to its delicious, high-quality food and extensive variety. Reviewers frequently commend the superb and fantastic evening meals, calling the food delicious, amazing and incredible. There's a consensus that the dinner and breakfast offerings are excellent with some diners particularly highlighting the Sunday roast beef and daily fish specials. Guests appreciate the imaginative and varied menus, finding the dinner options refined and enjoyable.

The atmosphere at The Masons Arms is also a highlight with the dining area described as tastefully decorated, intimate and cozy. The attached pub adds to the charm, making the establishment a perfect spot to relax with a drink while enjoying the great food. Some visitors noted that the food and service go above and beyond expectations.

However, a few reviews did mention minor drawbacks such as the occasional limited dinner menu and portions perceived as small by some guests. Yet, the overall quality of food often mitigates these concerns. Notably, several guests mentioned the high standard of food consistently across different meals, including breakfast, ensuring that most aspects of dining at The Masons Arms are well-received.

All in all, The Masons Arms is celebrated for its excellent food and inviting atmosphere, making it a recommended stop for both dining and accommodation.

Rooms
Amidst the picturesque settings, The Masons Arms offers an array of charming accommodations that leave guests impressed with their quality and character. The rooms are described as lovely, very comfortable and beautifully decorated, providing a luxurious stay. Numerous reviews praise the generous size and spaciousness with guests appreciating rooms that are immaculate, clean, well-appointed and superbly designed. The unique touch and tasteful decoration add a characterful and cozy feel to the establishments.

Guests often mention the luxurious accommodations, highlighting the snug yet inviting atmosphere of the individual rooms. Those who stayed in the cottage rooms and courtyard areas found them wonderful with spacious and beautifully decorated interiors contributing to a distinct charm. Many rooms are described as large and spotless with comfortable beds and state-of-the-art amenities like newly fitted bathrooms featuring Elemis products.

While the majority of the feedback is positive, citing the exceptional standard of the rooms, some guests noted that certain rooms were on the smaller side and had issues with lighting or cleanliness. Despite these occasional drawbacks, the overall sentiment remains favorable, celebrating the various aspects that make The Masons Arms a delightful retreat. With its well-furnished and well-decorated spaces, cozy ambiance and the added charm of unique, lovingly crafted touches, it remains a popular choice for a comfortable and memorable stay.

Beds
The beds at The Masons Arms have received a plethora of positive feedback from guests. Words like comfortable, luxurious and wonderful frequently appear in descriptions. Many guests found the mattresses to be very comfortable, often highlighting the presence of super king-sized and king-sized beds that offer a restful night. High-quality bedding and pillows, described as crisp and clean, add to the satisfaction. The beds are often described as big, spacious and cozy with some experiences even labeled as heavenly comfortable. There are mentions of specific elements like luxurious Hypnos beds, contributing to the overall comfort.

However, it's important to note some mixed reviews. A few guests found the beds either tight, poor in quality or with sagging mattresses. Issues with pillow quality were also noted. Despite these occasional negatives, the dominant theme across the reviews is that of comfort and satisfaction with many guests thoroughly enjoying the quality and comfort of the beds at The Masons Arms.

Cleanliness
The Masons Arms is generally praised for its impeccable cleanliness with many guests describing the property as spotlessly clean and well-maintained. Visitors have consistently highlighted the spotless rooms, clean bathrooms and overall tidy appearance of the hotel. Many found their accommodations to be beautifully decorated and comfortable, often noting the modern and newly refurbished aspects of the rooms and bathrooms.

Guests frequently remarked on the well-maintained garden and the welcoming atmosphere of the property. Cleanliness extends to all areas of the hotel, including the public spaces and dining areas, which adds to the appeal for most visitors.

However, not all reviews are entirely positive. Some guests reported issues with the consistency of housekeeping, noting instances where their rooms were not cleaned as expected, finding dust, cobwebs or other signs of neglect. Infrequent room vacuuming and specific issues like stained carpets or dirty curtains were also occasionally mentioned.

Despite these shortcomings, the majority of guests found The Masons Arms to be very clean, comfortable and pleasant with excellent food and a generally high standard of hygiene throughout the property.

Staff
The Masons Arms is widely praised for its exceptional staff, capturing the essence of what makes a great stay. Reviewers consistently highlight that the personnel are not just friendly but also incredibly attentive and accommodating, making guests feel welcomed from the moment they arrive. The team’s warmth and professionalism leave a lasting impression with mentions of specific staff members who went above and beyond to ensure a comfortable experience.

While a few comments noted occasional understaffing, this did not overshadow the general sentiment of efficient and courteous service delivered with a smile. Many guests noted the helpfulness and charm of the employees, describing their interactions as pleasant and uplifting. Standout mentions include the manager and certain bar staff who were particularly welcoming and helpful, adding a personal touch to the overall experience. The atmosphere, created by such a proactive team, contributes significantly to the relaxed and inviting environment at The Masons Arms.

Even though minor issues like forgotten orders were occasionally brought up, they were often quickly resolved by an attentive and responsive management team. The overall impression left by the guests is that of a dedicated staff committed to providing an excellent stay, marked by their friendly and efficient service.

Wi-Fi
The WiFi experience at The Masons Arms has garnered mixed feedback from guests. While internet access is available throughout the hotel, some issues have been noted. Guests highlighted that the WiFi connection in certain rooms and cottages was not consistently reliable with descriptions ranging from a bit dodgy to very poor. Despite this, there were also positive mentions of the WiFi working well in parts of the hotel with some describing the connection as good overall. It appears that Starlink satellite coverage is used, but it can be unreliable at times. Additionally, the lack of mobile signal in some areas was compounded by the absence of a hardline phone in the rooms, adding to communication challenges. Overall, while WiFi is present, guests can expect varying levels of service quality depending on their location within the hotel.

Family
The Masons Arms is an idyllic destination for families seeking a relaxing getaway. Nestled with delightful gardens, it offers an added bonus of scenic beauty. Guests often remark on their charming, lovely experiences and the warm memories they create during their stays. The family rooms are ideal, providing ample space even for a travel cot, though there was a minor hiccup with a broken cot for one family.

Children have plenty to enjoy, including watching baby lambs frolicking in a nearby paddock and playing in the playground adjacent to the pub. Such activities enrich the family-friendly atmosphere, making it a memorable spot for young ones and adults alike. Many parents and grandparents cherish their stays, often recalling happy memories from their own childhoods. Families looking for a charming countryside retreat will find The Masons Arms a great choice and may feel inclined to recommend it to friends and loved ones.

4 Star
The Masons Arms offers an outstanding four-star experience, frequently praised for its impeccable service and cleanliness. The selection for both breakfast and dinner is commendable with a notable variety catering to vegetarians and vegans. The high quality and freshness of the food, including a luxury breakfast buffet, contribute to a dining experience that many have described as excellent.

The restaurant itself is beautiful, though it can get crowded during peak times. The hotel's atmosphere is enhanced by a beautiful garden, providing a serene environment for guests. Overall, the Masons Arms is frequently recommended for its luxury accommodations and top-notch service, despite some minor reservations about pricing. The hotel embodies the qualities expected from a four-star establishment, making it an excellent choice for a refined getaway.

Boutique-Style
Nestled in a beautiful villa, The Masons Arms offers a truly boutique experience with its cozy pub/inn atmosphere and quaint, romantic appeal. The hotel's small, family-run nature adds a personal touch that guests find particularly charming. The exceptional rooms upstairs overlook a beautifully landscaped garden complete with seating areas, making it an ideal spot for relaxation.

This small and quaint hotel stands out for its boutique charm and comfort. Guests have highlighted the cozy and very comfortable rooms, including quirky and rustic designs that contribute to its distinct character. Adding to the charm is the lovely Sheila named Finlay, who serves breakfast in a basket, enhancing the intimate and homely feel of the place.

The Masons Arms not only provides a pleasant stay but also boasts a delightful location, perfect for those seeking a picturesque and romantic getaway. Additionally, there is a nice boutique shop around the corner, which guests appreciate for some leisurely shopping. Overall, the mix of quaintness, exceptional rooms and a beautiful setting makes The Masons Arms a memorable destination.

Luxury
The Masons Arms delivers a truly luxurious experience marked by comfort and elegance at every turn. Guests laud the luxury accommodation, emphasizing the plush and sumptuous rooms fitted with luxurious amenities. The beds are described as exceptionally comfortable, contributing to an overall sense of well-being and relaxation. This beautifully preserved establishment combines the charm of its old architecture with modern touches, ensuring that luxury is present everywhere, from the rooms to the landscape. The beautiful location further enhances the experience, providing a picturesque setting for this luxurious property. Overall, The Masons Arms merges luxury and comfort seamlessly, making every stay wonderfully memorable.


No, The Masons Arms doesn't have any pool.

No, a spa isn't available at The Masons Arms.

Yes, The Masons Arms welcomes dogs.

No, parking facilities aren't available at The Masons Arms.

No, The Masons Arms doesn't have a gym.

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