Comfort Suites Brasília

Brasilia -15.78876100, -47.88901500 , Shn Quadra 04 Bloco D - Asa Norte (Show on Map)
8.8
Excellent


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Summary of reviewsComfort Suites Brasília is highly recommended by guests, primarily due to its prime location and high-quality accommodations. Situated in the North Hotel Sector, the hotel offers convenience for both business travelers and tourists, being close to attractions such as the National Congress, the Three Powers Square and numerous shopping malls. The hotel's surroundings are not only vibrant and safe but also provide easy access to many restaurants, bars and services.

Guests rave about the spacious, clean and comfortable rooms, which are well-lit and furnished with modern fixtures. Many appreciate the thoughtful amenities, including minibars, microwaves, kitchenettes and efficient air conditioning systems. The serene ambiance and high-quality linens contribute to restful sleep, making the hotel a favorable choice for those seeking comfort.

Comfort Suites Brasília also excels in cleanliness, maintaining hygienic rooms and common areas. The staff receives significant praise for their attentiveness and friendliness with specific staff members frequently commended for their exceptional service. This high level of customer care contributes greatly to the positive guest experience.

The breakfast receives mixed reviews. While many highlight its variety and quality, including options like tapioca and omelettes, others comment on the limited space and occasional lack of food diversity. The hotel’s dinner offerings, though appreciated for taste and special events, face criticisms about menu variety, food temperature and service speed.

Wi-Fi service experiences are mixed with some guests pleased with its speed in common areas, while others note issues with connectivity in their rooms. Similarly, the gym and pool receive varied feedback. Some guests appreciate the updated fitness facilities and clean pool, while others point out shortcomings like unavailability during renovations and the small pool size.

Parking facilities are generally well-regarded for their structure and availability, though additional fees and access issues are noted by some guests. On a positive note, the beds are frequently described as exceptionally comfortable and spacious, adding to the overall restful experience.

Overall, Comfort Suites Brasília stands out for its excellent location, comfortable accommodations, high cleanliness standards and exceptional staff service, making it a preferred choice for visitors to Brasília.
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Hotel Taking Steps Towards Sustainability
Comfort Suites Brasília is situated in a district where the hotel sector is implementing sustainable initiatives.

Hotel for Honeymoon
Providing spacious suites and practical amenities, this hotel offers a comfortable and convenient stay. Its facilities include a pool, a fitness center, and complimentary breakfast, ensuring a pleasant honeymoon experience.

Romantic Hotel
This hotel offers spacious suites and a range of amenities, ensuring a comfortable stay for couples. Known for its quality and service, it provides a relaxing environment for a romantic escape.

Business Hotel
Located near the commercial district, this hotel provides comfortable accommodations for business travelers. It offers essential amenities for a productive stay.

Hotel with Parking
Located in Asa Norte, this hotel provides accessible parking for guests. The parking is well-lit and monitored for security.

Accessible Hotel
This hotel offers spacious rooms and thoughtful accessibility features, ensuring a comfortable stay for travelers of all abilities. It is conveniently located in the heart of Brasilia.

Hotel with Gym
Comfort Suites Brasília includes a gym for guests wanting to maintain their fitness. The hotel offers suite-style accommodations.

4-Star Hotel
The Comfort Suites Brasília offers well-equipped suites suitable for extended stays. It provides amenities focused on guest comfort and convenience.

Hotel with Outdoor Pool
Guests can enjoy a range of water and wellness facilities including an outdoor swimming pool, indoor swimming pool, plunge pool, jacuzzi, steam room, and sauna. The outdoor pool area is described as large with shaded umbrellas.

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Deluxe Suite Double With a queen-size bed, this room features a minibar, cable TV, safety deposit box and work desk. Some feature a balcony. Free Wi-Fi is available.

Superior Suite Double With a queen-size bed, this room features a minibar, cable TV, safety deposit box and work desk. Free Wi-Fi is available.

Deluxe Suite Twin This room features a minibar, cable TV, safety deposit box and work desk. Some feature a balcony. Free Wi-Fi is available.

Business Class Suite (2 Adults) This luxurious suite features a 32-inch LCD cable TV, minibar. Free Wi-Fi is available.

Superior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a minibar, a safe deposit box, a flat-screen TV with streaming services and city views. The unit offers 2 beds.

Queen Studio - Disability Access The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a minibar, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
Comfort Suites Brasília is consistently praised for its exceptional location, making it highly convenient for both business travelers and tourists. Situated in the North Hotel Sector, the hotel is remarkably close to key attractions and amenities in the city. Visitors appreciate being within walking distance of several shopping malls, including Brasília Shopping, as well as the TV Tower and Mané Garrincha Stadium. This prime location offers easy access to restaurants, bars and various services, making stays both comfortable and efficient.

Guests frequently highlight the hotel's proximity to the city's main attractions, such as the National Congress and the Three Powers Square, adding to its appeal for those looking to explore Brasília. Additionally, the location is noted for its safety, silence and vibrant surroundings, providing both convenience and peace of mind.

The hotel's facilities and services complement its standout location with guests enjoying spacious, clean and comfortable rooms. Many reviews also mention the hotel's excellent breakfast and friendly, helpful staff, which enhance the overall experience. The cost-benefit ratio is frequently described as favorable, making Comfort Suites Brasília a popular choice for various types of travelers.

In summary, Comfort Suites Brasília's unbeatable location in the heart of the city, combined with its comfortable accommodations and excellent services, make it a preferred option for visitors seeking both convenience and comfort.

Breakfast
The breakfast at Comfort Suites Brasília garners mixed reviews from guests. On the positive side, many reviewers highlight the excellent quality and variety of the breakfast, describing it as delicious, complete and very well-served. Highlights include a wide array of options such as tapioca and omelettes, whole grain and lactose-free choices and individually wrapped items during the pandemic. Guests appreciate the service and consider the breakfast to be plentiful with high-quality offerings, contributing to a good start to the day.

However, there are also notable criticisms. Some guests find the breakfast area too small to accommodate all guests comfortably, leading to a crowded and chaotic experience. Variety seems to be a recurring concern with several reviews noting a lack of diverse options particularly in terms of fruits, breads and hot items. Quality inconsistency is another issue raised with reports of stale treats, missing food items and inadequate coffee options on some days.

Overall, while many guests praise the breakfast for its variety and taste, others feel it could benefit from improvements in space, service flow and food diversity to meet the high standards expected at Comfort Suites Brasília.

Dinner
Din­ing experi­ences at Comfort Suites Brasília offer a mix of feedback, highlighting both positives and areas for improvement. Guests appreciated the charisma of the staff and the well-prepared and tasty food at the hotel restaurant. The quality of the bread received specific praise and many remarked positively on the prompt assistance from the staff when additional items, like blankets, were needed. Special dinners, like the Valentine's Day meal, left a positive impression as well.

However, there are several criticisms regarding the food and service. Guests reported issues with cold food, both from room service and in the restaurant. Slow service for room-serviced meals was a common complaint with some orders taking a considerable amount of time to arrive. The restaurant menu is often described as lacking variety and could benefit from more vegan options. Specific negatives involve cold scrambled eggs, cold cheese bread and tough steak with dry beans.

Overall, while the food’s taste and preparation receive commendation, improvements in menu variety, service speed and maintaining food temperature are needed for a more consistent dining experience.

Rooms
Comfort Suites Brasília offers a remarkable stay experience characterized by comfortable and spacious rooms. Guests consistently highlight the excellent room size, providing ample space to relax and unwind. The rooms are impeccably clean and well-maintained, contributing to a pleasant and hygienic environment. Many visitors appreciated the cozy and well-decorated interiors that add a touch of warmth and luxury.

Comfort is a recurring theme in guest feedback, particularly noting the quality of the beds and the overall room amenities. The rooms are well-lit, airy and furnished with modern fixtures, including practical additions such as minibars, microwaves and kitchenettes, enhancing the convenience and functionality for both short and extended stays.

Guests also marveled at the serene ambiance within the rooms, ensuring a quiet and restful night's sleep. This is complemented by superb linens and towels, which further enhance the comfortable experience. Another standout point is the efficient air conditioning system, ensuring a pleasant room temperature year-round.

The bathrooms, though occasionally seen as tight, are generally well-received for their cleanliness and modernity with features such as excellent water pressure in the showers and adequate toiletries.

The room service is praised for its promptness and the on-site facilities like the gym, sauna and available parking add to the overall convenience. Visitors notably enjoyed the additional amenities such as free Wi-Fi, making it suitable for both leisure and business travelers.

In summary, Comfort Suites Brasília offers excellent accommodation with spacious, clean and comfortable rooms. The thoughtful amenities and quiet atmosphere make it an outstanding choice for travelers seeking both relaxation and convenience during their stay in Brasília.

Beds
Comfort Suites Brasília seems to shine when it comes to the comfort and quality of its beds, a feature that stands out in many guest reviews. Visitors frequently describe the beds as comfortable and spacious with special mentions of their softness and the high quality of both the mattresses and linens. Many guests highlighted the excellent bed size with some noting the presence of larger beds that enhance comfort. The pillows also received positive mentions for adding to the overall sleep experience.

The bedding's cleanliness and quality were consistently praised with numerous guests appreciating the fresh and well-maintained bed linens. Reviewers often remarked on the excellent condition of the mattresses, emphasizing their comfort and softness. The bedding quality did not disappoint, as it was often described as clean, new and of high quality.

A few comments noted issues, such as small or tight double beds and inconveniently situated bedside tables. Moreover, there were mentions of uncomfortable noise from plastic mattress protectors and instances of overly soft mattresses. However, these were outweighed by the more frequent positive remarks.

Overall, the beds at Comfort Suites Brasília appear to offer a restful and cozy retreat for guests, contributing significantly to their pleasant stay.

Cleanliness
Comfort Suites Brasília shines in terms of cleanliness, making it a standout choice for travelers who prioritize hygiene and tidiness. Guests consistently praise the hotel for its pristine rooms, which are well-maintained and cleaned promptly upon arrival. The cleanliness extends beyond the rooms, encompassing the common areas, bathrooms and even the pool.

Visitors appreciate the organized and spotless environment, noting that both the indoor and outdoor spaces are kept immaculate. The focus on hygiene is particularly evident in the effort to maintain clean linens, towels and pillows, adding to the overall comfort and satisfaction of the guests.

The attentive staff, from the reception to the cleaning team, is also highly commended for ensuring the high standards of sanitation. However, a few minor concerns have been raised, such as occasional lapses in room cleaning frequency and isolated instances of dirty towels or a smelly hallway. Despite these occasional issues, the general consensus is that Comfort Suites Brasília maintains an impeccable standard of cleanliness that significantly enhances the guest experience.

Staff
Comfort Suites Brasília garners praise for its exceptional staff services, making a lasting impression on many guests. The attendants are often highlighted for being particularly attentive, courteous and helpful. Fernanda and Brunna, in particular, stand out for their super attentiveness and friendly demeanor. The front desk staff, including Daniel, are frequently commended for their professionalism and efficiency. Guests consistently report encountering friendly and polite employees who readily assist with tasks such as luggage storage and providing information about the city.

The reception services receive considerable acclaim with terms like excellent, wonderful and welcoming frequently appearing in reviews. Most guests appreciate the quick response and problem-solving skills exhibited by the staff, showcasing their readiness to go above and beyond to ensure a pleasant stay. Additionally, the restaurant and room service staff are remembered for their courteous and professional attitudes, contributing to the overall positive experience.

However, there are occasional mentions of service hiccups, including slow check-ins, confusion at the entrance and some instances of rude behavior. Despite these few criticisms, the general consensus remains overwhelmingly positive with guests often noting the excellent customer service and the well-trained, friendly and efficient nature of the staff.

Overall, the friendly and helpful staff at Comfort Suites Brasília make guests feel welcomed and well-attended, elevating the hotel's reputation for outstanding service. The consistency in positive feedback underscores the commitment of the staff to provide a warm and efficient hospitality experience.

Wi-Fi
Guests of Comfort Suites Brasília have diverse opinions about the hotel's Wi-Fi service. Many have experienced satisfactory and even excellent internet connectivity, praising its good speed, especially evident in common areas and during meetings. Some guests have found the Wi-Fi to be consistently fast and usable throughout their stay, noting reliable service.

However, there have been frequent mentions of unstable and slow connections, particularly in the evenings and within individual rooms. Issues such as dropped connections, unresponsive passwords and difficulty connecting to laptops have been highlighted as common problems. Despite these issues, some guests mentioned that the Wi-Fi worked well or was adequate after initial problems were resolved.

Overall, while the Wi-Fi at Comfort Suites Brasília has received commendations for its performance in some areas, there remains significant room for improvement, especially to cater to business travelers and to ensure a more stable connection in guest rooms.

Gym
The fitness facilities at Comfort Suites Brasília have a mixed reception from guests. On the positive side, some guests find the gym good, great, or even excellent, highlighting that it has been restructured and improved over time. The hotel also boasts a great location, delicious breakfast and a very nice pool, which adds to the overall experience.

However, several guests noted that the gym was often under renovation or closed for repairs, which was disappointing for those looking forward to using it. Even when available, some reviews mention that the gym is outdated, cramped and lacking in air conditioning, making the environment stuffy. The gym could benefit from more equipment and better organization. There are functional aspects, but it seems there is room for enhancement to meet all guest expectations fully.

Pool
Comfort Suites Brasília offers an outdoor pool that garners mixed feedback from its guests. Many reviews appreciate the pool as clean and well-maintained with a safe and quiet area that includes nearby pool chairs. Several visitors highlight the pool's pleasant atmosphere with a favorable water temperature and ample sunshine throughout the day.

However, some guests express concerns about the pool's size, describing it as small with a one-meter-twenty depth that makes swimming challenging. Additionally, there are mentions of the pool being unheated, which can make the water uncomfortably cold at times. Certain reviews also point out that the pool cleanliness could be improved, suggesting that more attention to upkeep is necessary.

The pool area is noted to be visually appealing but sometimes appears different from photos. Despite some drawbacks, including occasional noise from other guests and a non-working shower, the pool at Comfort Suites Brasília remains a notable feature with both positive and critical aspects to consider.

Parking
Comfort Suites Brasília offers a range of parking options for its guests. The hotel has its own parking lot with both indoor and outdoor spaces, which are noted for being spacious and well-structured. Guests appreciate the convenience of being able to park and lock their cars themselves, keeping the keys. The parking is covered, providing added protection for vehicles.

However, it's important for potential visitors to note that parking is not included in the accommodation cost and carries an additional fee, which some reviews mention as being on the higher side. For those who prefer a more economical option, there is cheaper parking available without valet service.

The garage service, although available, could benefit from some improvements according to guest feedback. Specifically, access to the parking area might be cumbersome, especially noted when one of the elevators is out of order. Additionally, some guests have found the information about the parking arrangements and fees to be confusing.

Overall, while the parking facilities are generally well-regarded for their structure and availability, the extra costs and certain access issues have been points of concern for some guests.

4 Star
Comfort Suites Brasília is a well-regarded four-star hotel that offers clean and comfortable rooms and facilities. Guests appreciate the helpful and attentive staff, as well as the high-level service provided. The rooms are praised for their cleanliness, comfort and perfect size, contributing to a good sleep quality. The amenities at the hotel are also highly rated, fitting the expectations for a four-star establishment.

The hotel is noted for its excellent cost-benefit, making it a great choice for business trips and travelers seeking value. Its location is highly advantageous, especially for those needing proximity to federal government agencies. While the breakfast has been mentioned as an area for improvement by some, the overall quality of the hotel remains high. Guests frequently commend it as a great hotel overall, often referring to it as a wonderful and well-located establishment with unquestionable quality.

Business
Comfort Suites Brasília emerges as a strong choice for business travelers due to its proximity to the Ministries and easy access to essential locations, including a nearby mall. Guests have consistently highlighted the excellent structure and professional staff, which cater effectively to business needs. The hotel's facilities, such as good conference amenities and supportive event management teams, are well-received.

Rooms are described as cozy, welcoming and well-suited for work, featuring comfortable desks and chairs conducive to both study and home office requirements. The WiFi connection is another appreciated element, providing a necessary utility for professionals on the go.

Though some guests noted issues and mentioned that the minibar items can be expensive, the overall impression remains positive. The breakfast is favorable and the hotel's pleasant atmosphere contributes to a comfortable stay. The good cost-benefit ratio further enhances its appeal, making Comfort Suites Brasília an excellent option for short business trips and extended corporate engagements.

Accessible
Comfort Suites Brasília receives high praise for its accessibility features and staff assistance for guests with disabilities. The hotel's receptionists are noted for being particularly friendly and attentive, ensuring that all requests are promptly addressed. Even if a guest does not specify their mobility needs when making a reservation, the staff efficiently accommodates special needs at check-in, providing essential items such as wheelchairs and offering support throughout the stay.

Guests highlight the accessible areas, emphasizing that they are well-lit and safe, making navigation easier at any time of day. Both the interior and exterior of the hotel are designed to be accessible by foot and by car, enhancing convenience. The location is deemed a secure and hospitable environment, ensuring a comfortable experience for all guests.


Yes, Comfort Suites Brasília has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Comfort Suites Brasília.

No, Comfort Suites Brasília doesn't allow dogs.

Yes, parking facilities are available at Comfort Suites Brasília.

Yes, Comfort Suites Brasília has a gym.

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