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Summary of reviewsNestled in the heart of Brasília, the St Paul Plaza Hotel stands out for its prime location, making it an appealing choice for both tourists and business travelers. Its proximity to major city attractions such as the Esplanade of Ministries, the National Museum and the Brasília Cathedral, coupled with nearby shopping malls like Pátio Brasil and Conjunto Nacional, ensures guests have easy access to cultural sites, shopping, dining and public transportation. The safe and tranquil surrounding area adds to the overall appeal.
The hotel’s breakfast is frequently praised for its tasty, well-prepared and varied offerings, including fresh fruits, various types of bread, cold cuts and savory dishes. Guests appreciate the high quality and abundant choices, describing breakfast as a delightful part of their stay. However, the dinner services receive mixed reviews with many expressing disappointment over the lack of an open restaurant in the evening and the absence of room service for dinner.
Rooms at St Paul Plaza Hotel are lauded for their spaciousness, cleanliness and comfort, featuring well-maintained facilities and balconies with pleasant views. Despite minor issues like outdated furniture or occasional lapses in cleanliness, guests generally find the accommodations satisfactory. Cleanliness across the hotel is particularly highlighted with the housekeeping team earning acclaim for maintaining high hygiene standards.
Guest experiences with the hotel staff are largely positive, noting their polite, attentive and helpful demeanor. The efficient reception staff, along with the overall professional service, contributes significantly to the pleasant atmosphere of the hotel. Guests also appreciate the reliable and comfortable bedding, which enhances their stay.
Free Wi-Fi is offered, although guests report mixed experiences with internet connectivity, citing issues like fluctuating signals and frequent drops, especially on higher floors. While some found it beneficial, others faced considerable challenges.
The leisure amenities, including a gym, pool and sauna, receive varied feedback. The gym is noted for being in good condition but limited in size and equipment, showing a need for improvement. The rooftop pool area is appreciated for its charming setting and great city views but is often described as cold and small.
Overall, St Paul Plaza Hotel is favorably viewed for its excellent cost-benefit ratio, making it a noteworthy choice for budget-conscious and business travelers. Its location, clean and comfortable rooms, satisfactory services and friendly staff contribute to a positive experience, making it a practical base for exploring Brasília or handling business engagements. Show more
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Categories
Hotel with Swimming Pool
This hotel has a swimming pool and is located in the South Wing. It is known for its good service and comfortable accommodations.
Outdoor Pool
Business Hotel
St Paul Plaza Hotel provides essential amenities and services suitable for business travelers. Its location and facilities support business-related stays.
Hotel with Gym
St Paul Plaza Hotel offers a fitness center. Guests can also enjoy an outdoor pool and sauna.
3-Star Hotel
This hotel is well-located and offers spacious rooms with balconies. It features a pool, sauna, gym, and on-site bar, providing guests with ample amenities for relaxation and convenience.
Hotel with Outdoor Pool
This hotel boasts a rooftop pool, a steam room, sauna facilities, and an outdoor swimming pool. It also provides beach umbrellas and sun loungers for guests.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
Standard Double RoomFeaturing a balcony, this air-conditioned room offers a flat-screen TV with cable channels, safe and telephone
Standard Twin RoomFeaturing a balcony, this air-conditioned room offers a flat-screen TV with cable channels, safe and telephone
Standard Single RoomThis single room features a balcony, cable TV and air conditioning
Standard Triple RoomPlease note that this triple room cannot accommodate an extra bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant heart of Brasília, the St Paul Plaza Hotel boasts a prime location, making it a sought-after choice for both tourists and business travelers. The hotel's enviable proximity to the city's main attractions ensures guests have easy access to iconic sites such as the Esplanade of Ministries, the National Museum and the Brasília Cathedral.
Located centrally between Asa Sul and Asa Norte, the hotel is just a short stroll from major shopping malls including Pátio Brasil and Conjunto Nacional, offering a bevy of dining and shopping options. Visitors can also enjoy convenient access to the Mané Garrincha Stadium and several embassies, making it a perfect spot for those on diplomatic or leisure visits.
Guests repeatedly praise the location for its safety and ease of access to public transportation, making it simple to explore the city or attend business meetings. The nearby TV Tower provides a picturesque view, while the tranquility of the surrounding area ensures a peaceful stay.
Whether attending an event, handling business engagements or exploring the cultural and architectural wonders of Brasília, the St Paul Plaza Hotel's strategic location offers both convenience and comfort. Coupled with well-maintained, spacious rooms and friendly, helpful staff, the hotel provides a balanced blend of practicality and accessibility, making it an excellent base for any stay in Brazil's capital.
Breakfast
St Paul Plaza Hotel in Brasília offers a breakfast experience that is widely appreciated by its guests. The breakfast is often described as being very tasty, well-prepared and varied with a plethora of options that range from fresh fruits and various types of bread to cold cuts and savory dishes. Many reviews highlight the excellent quality and the abundance of choices available, making it a delightful part of their stay.
Guests frequently emphasize the consistently high quality and the comprehensive nature of the breakfast, which includes cereals, milk, scrambled eggs and sausages, among other dishes. The breakfast service is available from 6 to 10 am in a comfortable setting and the staff's attentiveness seems to contribute positively to the overall experience.
However, a few guests noted that the breakfast could benefit from more variety, especially for those with specific dietary needs such as gluten-free or lactose-intolerant diets. Some mentioned that the breakfast was somewhat repetitive, serving similar items daily, while others indicated a lack of replenishment during peak times. Despite these points, the general consensus remains strong in favor of the breakfast with words such as excellent, wonderful and amazing frequently used to describe the experience.
Overall, St Paul Plaza Hotel appears to provide a satisfying and hearty breakfast that leaves most guests pleased and ready to start their day.
Dinner
St. Paul Plaza Hotel receives mixed reviews regarding its dinner services. Many guests express disappointment that the hotel restaurant is not open for dinner, resulting in limited evening dining options. The lack of room service for dinner adds to the inconvenience, as does the restriction to only salads and cold snacks at night. Some guests also feel that the available dinner options could be improved and more diverse. On a positive note, the restaurant is praised for its wonderful breakfast and good food quality during other mealtimes with particular commendation for the attentive service provided by the lady working during dinner time. However, some guests find the lunch prices to be high relative to the quality of the food and the service can be slow, occasionally delivering cold dishes. Overall, while the breakfast and occasional good meals receive positive remarks, the absence of a functioning dinner service remains a notable drawback for many visitors.
Rooms
The rooms at St Paul Plaza Hotel receive praise for their spaciousness and comfort with many guests noting the ample size and excellent layout. Cleanliness and organization are consistently highlighted, creating a welcoming environment. Guests appreciate the comfortable beds, effective air conditioning and well-maintained facilities, including large bathrooms. The presence of balconies in several rooms adds to the overall experience, providing pleasant views and additional natural light.
However, there were occasional mentions of outdated furniture and minor cleanliness issues such as dust and unpleasant odors in some instances. Despite these small drawbacks, the rooms generally meet expectations with positive remarks about their modern amenities, good ventilation and value for the price.
The room views, particularly those with cityscapes and sunrises, have been highlighted as memorable. Overall, the combination of generous space, cleanliness and comfortable accommodations make the stay at St Paul Plaza Hotel a satisfying experience for guests.
Beds
St Paul Plaza Hotel consistently receives praise for the beds, which guests frequently describe as very comfortable, cozy and providing a good rest. The mattresses and pillows are also highlighted, often being cited for their comfort and quality. Many guests have particularly enjoyed the king-sized beds, noting their generous size and luxurious feel. The sheets and bed linens are neat, clean and contribute to a restful experience. While there are occasional remarks about pillows being too high or mattresses being too firm, the majority of reviews commend the beds for their excellent comfort, making a stay at the hotel very pleasant.
Cleanliness
St Paul Plaza Hotel stands out for its impressive emphasis on cleanliness, receiving widespread acclaim from guests for maintaining immaculate spaces throughout the hotel. Many reviews highlight the good hygiene standards, describing the hotel environment, rooms and bathrooms as very clean, well-maintained and organized. Guests particularly appreciated the excellent and impeccable cleanliness of the rooms, which include clean bed linens and fresh, fragrant air.
The housekeeping staff has garnered praise for their efficiency and daily cleaning routines, ensuring towels are replaced and garbage is collected regularly. The hotel's common areas and facilities, including the restaurant, also receive positive remarks for their cleanliness and maintenance.
Despite the overwhelmingly positive feedback, there are sporadic mentions of areas that could use improvement, such as occasional lapses in bathroom cleanliness and instances where specific items were not cleaned promptly, like window glasses and room floors. Some guests experienced issues with the adequacy of cleaning services, noting infrequent replacement of blankets and towels. However, these instances appear to be exceptions rather than the norm.
Overall, St Paul Plaza Hotel is highly regarded for its cleanliness organization and the diligent efforts of its housekeeping staff, ensuring a comfortable and hygienic stay for its guests.
Staff
The staff at St Paul Plaza Hotel have received considerable praise for their consistently polite, attentive and helpful demeanor. Guests frequently describe the team as very well-trained, professional and proactive in addressing needs promptly. The reception staff, in particular, are noted for their efficiency and courteous service during check-in and check-out processes. Many reviews highlight the kindness, friendliness and thoughtfulness of the employees, ranging from front desk attendants to the barista. The hotel’s commitment to excellent customer service is evident with multiple comments about the quick resolution of issues and the overall pleasant interactions with staff members. Although there are isolated mentions of friendly improvements being needed, the general consensus is that the staff contribute significantly to a positive and welcoming hotel experience.
Wi-Fi
St Paul Plaza Hotel offers free Wi-Fi, which is considered a valuable addition for guests who need to work or stay connected. Despite this convenience, many guests have reported various issues regarding the internet service. Problems such as fluctuating and unstable connectivity, weak Wi-Fi signals and frequent drops in connection were common experiences. Some pointed out that the Wi-Fi was particularly troublesome on higher floors, like the 7th floor and mentioned specific rooms, like room 102, where the internet was problematic. A few guests also noted that the smart TV functionalities were hindered due to the lack of reliable internet access. However, there were positive remarks about the Wi-Fi being good and even very good for some guests with no issues in particular rooms. Those who managed to get a stable connection found it beneficial for work purposes. Overall, the Wi-Fi experience at St Paul Plaza Hotel seems to be mixed with some guests experiencing satisfactory service while others faced considerable challenges.
Gym
The St Paul Plaza Hotel offers a range of leisure amenities including a gym, pool and sauna. While guests appreciate the gym being in good condition and free to access, there are consistent remarks about its limited size and lack of equipment. The gym is described as small but sufficient for basic exercises with some positive feedback on its maintenance. However, many reviews suggest that the gym requires significant updates and improvements, particularly in terms of equipment safety and quantity. The presence of multiple leisure options like the sauna and pool is noted, though the fitness facilities are generally seen as underwhelming and in need of better maintenance. Challenges such as equipment under maintenance and the outdated condition of the weights are frequently mentioned. Overall, the leisure areas are appealing, but the gym facilities could certainly benefit from some enhancements to meet guests' expectations.
Pool
The pool area at St Paul Plaza Hotel receives mixed feedback from guests. Positively, the pool area is often described as charming and nicely kept, boasting a great view, especially during sunset. Situated on a rooftop terrace, its location provides guests with excellent vistas of the city, adding to its appeal. Reviews highlight the pool's simple and clean nature with some calling it excellent and great.
However, there are several areas of improvement noted by visitors. The pool is often mentioned as being cold, unheated and at times too chilly for swimming. The pool size is also brought up, being described as very small. Structural issues such as the need for ladder repairs and periodic out-of-service instances are also mentioned. While some reviews praise the pool's structure as excellent and perfect, there are setbacks like a lack of service in the pool area and accessibility concerns for wheelchair users. Despite these drawbacks, the overall ambiance and scenic views from the pool area leave a positive impression on many guests.
3 Star
St Paul Plaza Hotel in Brasília consistently earns praise for its excellent cost-benefit ratio, making it a noteworthy choice for budget-conscious travelers. Regularly described as a simple, comfortable and well-located three-star hotel, it meets the expectations of a decent basic hotel without unnecessary frills or sophistication. Reviewers confirm that the hotel provides good value for money with many noting it as a great option for short stays or work trips.
While some mention that the overall standard of facilities and accommodations is aligned with its three-star rating, others point out that the hotel’s simplicity may fall below the benchmark of typical three-star hotels. The elevator service has been reported as slow and sometimes in high demand, reflecting the hotel's high usage rate. Despite these minor drawbacks, guests highlight the satisfactory service, comfortable rooms and convenience of being able to store luggage post-checkout.
In conclusion, St Paul Plaza Hotel is favorably viewed as a reasonable, well-located executive hotel. Its excellent cost-benefit ratio makes it particularly appealing for short stays and work trips, delivering a level of comfort consistent with its rating.
Business
St Paul Plaza Hotel emerges as an ideal choice for business travelers due to its strategic location and well-structured facilities. Business guests appreciate the quick and facilitated check-in and check-out processes, ensuring a hassle-free experience. The staff is noted for being attentive, contributing to a positive and efficient stay. The cost-benefit ratio is frequently highlighted, making it a valuable option for those seeking economical, yet functional accommodations for work trips.
The hotel's environment is largely business-friendly and meets expectations for short business travels. While some mention the absence of a dedicated space with computers, the available workspaces, such as desks with chairs in the lobby, offer a solution for those needing to work upon arrival. Recreational amenities like table tennis and mini billiards in the lounge provide a pleasant diversion after a day of meetings.
Although the breakfast is described as reasonable, the overall experience at St Paul Plaza Hotel makes it a preferred option for business travelers visiting Brasilia. Its easy location and functional installations solidify its reputation as a reliable hub for those on work trips.
Accessible
St Paul Plaza Hotel has received praise for its efforts in accommodating guests with disabilities, reflecting a strong commitment to accessibility. The hotel offers disability-friendly rooms that have been thoughtfully designed, making it easy for disabled guests to move around. The handicap access is noted to be perfect with well-maintained and clean accessible areas. The location is another highlight, conveniently positioned close to the metro, US consulate, shopping and restaurants, making it easy for guests to get around and enjoy the city. Guests appreciated the ease of check-in, the responsiveness and the helpfulness of the staff, as well as the added convenience of free luggage storage even after checkout.
However, there were some suggestions for improvement. The bathroom would benefit from an adapted sink and wardrobe and socket outlets need to be at more accessible levels. Additionally, while most areas are accessible, the swimming pool requires better accessibility features for wheelchair users. Some access points, such as elevators, could also be better adapted for a more seamless wheelchair experience. Despite these areas for improvement, the overall accessibility and location of St Paul Plaza Hotel make it a favorable choice for guests with mobility impairments.
Outdoor Pool
The outdoor pool at St Paul Plaza Hotel is a standout feature according to guest reviews. Located on the rooftop, the pool offers a pleasant area for relaxation and is widely appreciated by visitors. Guests have highlighted the rooftop setting, which allows for a unique and enjoyable experience while swimming or lounging. The pool area is well-maintained, adding to the overall positive experience. Although the pool is not heated and features cold water, it does not detract significantly from guests' enjoyment. Additionally, the pool area is complemented by facilities such as a gym and a sauna, making it a comprehensive spot for leisure and wellness. Overall, the structurally excellent rooftop pool area has left a favorable impression on many of the hotel's guests.
Yes, St Paul Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at St Paul Plaza Hotel.
No, St Paul Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at St Paul Plaza Hotel.