Windsor Plaza Brasilia

Brasilia -15.79454700, -47.89190900 , Shs Quadra 5 Bloco H (Show on Map)
8.9
Excellent


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Summary of reviewsWindsor Plaza Brasília enjoys an enviable location in the heart of Brasília, making it a top choice for both business travelers and tourists. The hotel is conveniently situated near key attractions like the City Park and the TV Tower and is directly across from two of Brasília’s largest shopping malls, Pátio Brasil and Venâncio. This central placement offers guests easy access to public transportation, a variety of dining options and the Visa Applicant Service Center, enhancing its appeal for all types of visitors.

The hotel's breakfast experience is frequently highlighted as a standout feature. Guests rave about its exceptional quality and variety with options including gluten-free choices, freshly made tapiocas and omelettes and a wide selection of fruits, breads and more. The attentive and friendly staff further elevate the breakfast service, ensuring a superior start to the day.

Dinner at the hotel also receives positive feedback for its delicious and well-prepared dishes, including a notable shrimp risotto and a popular Saturday Feijoada buffet. While room service options are somewhat limited, the quality remains high, providing a thoroughly satisfying dining experience overall.

Room accommodations at Windsor Plaza Brasília are described as spacious, clean and comfortable. Guests appreciate the quality linens, comfortable beds and excellent shower facilities. Though some elements of the décor appear outdated, the thorough cleaning and comfort largely compensate for these minor concerns.

Cleanliness is a recurring theme in guest reviews with the hotel maintaining a high standard of hygiene in both rooms and public areas. The detailed cleaning services and organized nature of the accommodations contribute significantly to a pleasant stay.

The hotel's exceptional staff also earn high praise for their professionalism, friendliness and willingness to assist. The front desk and breakfast attendants are particularly noted for their courteous and efficient service, creating a welcoming atmosphere for all guests.

While the hotel's WiFi service attracts mixed reviews with some guests experiencing interruptions and slow speeds, others find it sufficient for basic online activities. This remains an area with room for improvement.

The gym at Windsor Plaza Brasília is generally well-received for its modern, well-maintained equipment, although its small size and limited variety are occasionally noted. The pool, though small and sometimes overly warm, provides a calm and relaxing environment for guests.

Family-friendly services and accommodations are another highlight with excellent family rooms and responsive hospitality contributing to a comfortable stay for visitors with children. Dining options and the overall welcoming environment make the hotel a popular choice for family trips and celebrations.

Finally, the beds at Windsor Plaza Brasília are praised for their comfort, spaciousness and cleanliness, contributing to restful and comfortable sleep experiences for most guests. Although some minor improvements are suggested, the general consensus is that the hotel delivers a high standard of comfort.

Despite some areas noted for needing updates, Windsor Plaza Brasília successfully combines a prime location, excellent amenities and top-notch service, making it a strong choice for visitors to the federal capital.
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Luxury Hotel
Known for its elegant accommodations, this hotel features a full-service spa offering body treatments and massages, an outdoor pool, health club, sauna, and steam room. It provides an executive floor with larger rooms and a dedicated lounge, alongside a highly-rated breakfast.

Hotel for Honeymoon
Known for its excellent service and comfortable accommodations, offering a pleasant and relaxing stay. The hotel provides various amenities suitable for couples, including fine dining options and a serene atmosphere. Its central location allows for easy exploration of Brasilia.

Hotel with Spa
The Relax in Hotel spa and wellness center at Windsor Plaza Brasilia offers a tranquil oasis with an extensive selection of treatments and services. Guests can enjoy the outdoor swimming pool, sun loungers, sauna, and steam room. The hotel provides a luxurious and peaceful stay in the heart of the city.

Family Friendly Hotel
This hotel provides a high standard of service and amenities suitable for families. Its central location offers easy access to shopping and dining options.

Romantic Hotel
Windsor Plaza Brasilia provides a luxurious experience with well-appointed rooms and excellent service. It's a great choice for couples seeking a comfortable and romantic stay in the city center, with easy access to various attractions and dining options.

Hotel near Nightlife Spots
Situated in Setor Hoteleiro Sul, this hotel is recognized as being near Brasília's nightlife spots. Guests have easy access to the entertainment options available in the Asa Sul area.

Hotel with Swimming Pool
This hotel features an indoor pool. It is well-located and offers good service.

  Outdoor Pool  


Hotel with Free Wi-Fi
Although the provided data has the city listed as Rio de Janeiro which is an error, this hotel provides free Wi-Fi. Windsor Plaza Brasilia offers comprehensive amenities and reliable internet access, ensuring guests can stay connected for work and leisure.

Business Hotel
Windsor Plaza Hotel is a hotel that offers business amenities and services, although specific details about meeting spaces are not available in the provided data.

Accessible Hotel
This hotel provides wheelchair access throughout its grounds, including accessible toilets and bathrooms. It offers a range of facilities such as a fitness center, indoor pool, sauna, and steam room.

Hotel with Gym
Windsor Plaza Brasilia features a fitness center. This allows guests to maintain their workout routines during their stay.

5-Star Hotel
This hotel provides a blend of comfort and convenience with its spacious rooms and comprehensive facilities. It includes a large outdoor pool, a fitness center, and multiple dining options, ensuring a relaxing and enjoyable experience for both leisure and business travelers.

Hotel with Outdoor Pool
Windsor Plaza Brasilia offers an outdoor swimming pool with sun loungers. The hotel also provides a spa with a treatment room, sauna facilities, and a steam room for relaxation.

Dog Friendly Hotel

Room Types
Superior with Double Bed This double room features air conditioning and cable TV.

Superior with 2 Twin Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Executive with Double Bed Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Executive Suite The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Presidential Suite This 360-square-foot air-conditioned suite features city views, a minibar, cable TV, an electronic safe, alarm clock, office, dining room, high speed internet access, smoke sprinklers, and soundproofed windows. The Bathroom comes with a bathtub, Jacuzzi, makeup mirror, hair dryer and amenities. It is located on the upper floors.

Superior Executive with 2 Single Beds This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Family Room The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This family room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 4 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard with 2 Twin Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Executive Family Plan This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Deluxe Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Windsor Plaza Brasilia boasts an enviable location in the heart of Brasilia, making it a prime choice for both business travelers and tourists. Situated in a very central area, the hotel is conveniently close to several key points of interest. It’s just a short walk to the City Park, a perfect spot for leisure walks and runs and the TV Tower, a notable city attraction.

For shopping enthusiasts, Windsor Plaza's location is unbeatable, directly in front of two of Brasilia’s largest shopping malls, Pátio Brasil and Venâncio. This strategic positioning not only offers a variety of shopping options but also places guests close to numerous alternative dining spots. The hotel's proximity to the CASV (Visa Applicant Service Center) makes it especially convenient for those in town for visa-related appointments with the venue just across the street.

The hotel’s accessibility to public transportation and key tourist spots, combined with an array of surrounding restaurants and shops, underscores its prime and privileged location. Guests have repeatedly commended the hotel's central placement as ideal for both work-related trips and leisurely escapes, praising its easy access to the main attractions and services in the federal capital.

Additionally, Windsor Plaza’s commitment to service excellence is evident with staff described as friendly and helpful, enhancing the overall guest experience. The hotel’s perfect mix of prime location, excellent amenities and exemplary service makes it a top choice for visitors to Brasilia.

Breakfast
The breakfast experience at the Windsor Plaza Brasilia has garnered overwhelmingly positive reviews from guests, often cited as the highlight of their stay. Guests describe the breakfast as exceptional, perfect and even spectacular with many calling it the best they've ever had. The variety and quality of the offerings stand out with numerous options available, including gluten-free choices and freshly made tapiocas and omelettes. The breakfast spread includes an assortment of fruits, breads, cakes, cold cuts and freshly baked items with some reviews specifically mentioning delightful treats like smoked salmon and top-quality butter.

The attentive and friendly staff also contribute significantly to the enjoyable breakfast experience, ensuring a high level of service. The breakfast service is described as impeccable with personalized attention and a wide range of dietary preferences catered to.

Guests appreciate the early start time, allowing them to enjoy the meal even on a tight schedule. The overall consensus is that the breakfast at Windsor Plaza Brasilia goes above and beyond expectations, offering a bountiful, delicious and high-quality start to the day.

Dinner
Windsor Plaza Brasilia offers an exemplary dining experience that has received glowing feedback from its guests. The hotel restaurant stands out with its delicious and well-made dishes, quick service and a pleasant ambiance, providing a top-notch experience. Guests highlight that the diverse menu includes standout items like shrimp risotto and a highly praised steak dinner, while the excellent Feijoada buffet on Saturdays is frequently mentioned as a must-try. Despite a smaller room service menu, the quality is high, delivering very tasty options promptly to guests. Notably, dinner at the hotel has been described as fabulous and a pleasant surprise, even though it is not included in the room rate. Breakfast at Windsor Plaza Brasilia is particularly noteworthy with many guests claiming it to be the best they have ever encountered in any hotel. Overall, both the restaurant and room service contribute significantly to the 5-star appeal of the hotel.

Rooms
Windsor Plaza Brasília boasts impressive room accommodations with standout spaciousness and cleanliness. Guests frequently appreciate the large, airy rooms that offer cozy and comfortable bedding. Many have lauded the rooms for being well-maintained with high-quality linens and superior cleaning service.

Comfort is a recurring highlight with reviewers noting very comfortable beds and well-furnished interiors. Additionally, the bathrooms receive praise for their excellent showers and the presence of bathtubs, although some are a bit outdated.

The hotel’s room service is efficient and highly regarded, adding to the overall convenience and pleasant stay. Facilities, in general, are excellent, providing ample amenities and maintaining impeccable standards of cleanliness. The rooms’ air conditioning effectively manages temperatures, ensuring a comfortable environment despite occasional noise issues.

Though the décor and some fixtures are dated, the thorough cleaning and comfort of the rooms largely compensate for these concerns. The hotel’s location is another plus, providing easy access to shopping malls, restaurants and other amenities, making it a practical choice for travelers.

In summary, while Windsor Plaza Brasília may benefit from some updates, it excels in offering spacious, clean and comfortable rooms alongside outstanding service.

Beds
Windsor Plaza Brasilia has earned positive mentions from guests for its beds, which are often described as comfortable, spacious and spotlessly clean. Many reviewers highlighted the excellent quality, noting the comfort and softness of the beds with specific praise for their spaciousness and good quality mattress and bed linens. Some guests found the beds to be incredibly comfortable, referring to the sturdy frame and good bedding. The hotel offers a range of bed sizes including king-size, providing ample sleep comfort.

However, a few reviews pointed out areas for improvement, such as the need for firmer mattresses and better pillows. Despite minor criticisms, the majority of guests enjoyed restful and comfortable sleep, attributing their positive experiences to the good beds and cleanliness of the rooms. The overall consensus is that Windsor Plaza Brasilia delivers on providing a good night’s sleep with its high-quality beds and bedding.

Cleanliness
Windsor Plaza Brasilia stands out for its remarkable attention to cleanliness and organization. Guests consistently highlight the hotel's impeccable cleanliness with rooms and common areas maintained to an exceptional standard. The rooms are described as extremely clean, well-kept and organized, ensuring a comfortable and hygienic stay. Attention to detail in room cleaning is noted with spotless conditions reported throughout the hotel. Visitors also appreciate the cozy and dust-free environment, along with the availability of hand sanitizer gel, which reflects the hotel's commitment to high hygiene standards, especially during the pandemic. Overall, the meticulous cleaning services and the organized nature of the accommodations contribute to a pleasant and welcoming atmosphere for all guests.

Staff
Windsor Plaza Brasília consistently receives high praise for its exceptional staff. Guests frequently mention the team's professionalism, friendliness and willingness to assist, creating a welcoming and accommodating atmosphere. The front desk, reception and breakfast attendants are especially noted for their politeness, efficiency and attentiveness. Several reviews highlight the excellent service provided by all employees, emphasizing their courteous nature and helpful attitudes. The hotel's customer service is described as top-notch and impeccable with many guests appreciating the staff's dedication and meticulous attention to detail. Whether it’s providing information, attending to special requests or ensuring a comfortable stay, the team’s exceptional service leaves a lasting positive impression on visitors. Overall, the staff's warmth and competence significantly enhance the guest experience at Windsor Plaza Brasília.

Wi-Fi
Windsor Plaza Brasilia has received mixed feedback regarding its WiFi service. On the brighter side, some guests praised the hotel for having good internet available 24 hours a day, describing it as very fast and excellent for web browsing. Others have appreciated the great free WiFi service and found it good enough for basic online activities.

However, many guests reported issues with the WiFi, citing frequent interruptions, slow speeds and unstable connectivity. Some mentioned that the internet connected poorly or didn’t work properly at all. There were also remarks about the WiFi being very weak, fluctuating or dropping a lot, which proved problematic for those needing a steady connection for tasks such as video calls or remote work. Overall, while the positive aspects of Windsor Plaza Brasilia's internet service do exist, there's a clear consensus that significant improvements are necessary to meet guests' expectations consistently.

Gym
Windsor Plaza Brasília offers a gym that garners mixed reviews. Many guests appreciate the well-maintained, modern and good-quality equipment. The new and well-lubricated machines are a notable highlight and the gym is considered sufficiently equipped for a basic workout. However, some visitors found the gym to be quite small, basic and lacking in a variety of weight-lifting machines. There are mentions of ongoing maintenance and construction, which have sometimes affected gym access and equipment availability. Additionally, a few reviewers noted that the gym appears outdated and crowded. Despite these drawbacks, the gym's facilities are generally considered functional and of good quality. Guests also have access to a pool on the second floor, adding to the leisure options at the hotel. Some reviewers suggested improvements, such as extending gym hours and enhancing the variety of equipment to elevate the overall experience.

Pool
Windsor Plaza Brasília offers a pool experience that has garnered mixed reactions from guests. Positioned on the 2nd floor and surrounded by the hotel's walls, the pool is heated, ensuring a pleasant water temperature that many guests have appreciated. The pool area is described as calm and enjoyable, making it a good place to relax. Despite its relatively small size and shallow depth, the pool's warmth and consistent maintenance stand out positively.

Some guests have noted that the pool does not receive much sunlight, particularly in the morning, which might not be ideal for sunbathers. There have been occasional mentions of the water being too hot, even after requests to lower the temperature. The pool area itself is deemed quite spacious and offers a good size for casual enjoyment, though there are mentions that it could benefit from better maintenance and clearer access arrangements.

Overall, the heated pool at Windsor Plaza Brasília is a highlight, particularly for its consistent warmth and the calm ambiance it offers. However, potential visitors should be aware of its smaller size and occasional issues with water temperature and maintenance.

Family
Windsor Plaza Brasília stands out as a family-friendly hotel, offering a range of excellent services and accommodations catering specifically to families with children. The family rooms receive high praise, described as wonderful, top-notch and featuring conveniences like internal doors between bedrooms, making them ideal for larger families. Guests appreciate the comfort with clean and cozy bedding and comfortable cribs for babies.

The hotel's hospitality and service receive commendations with mentions of quick responses to issues and flexibility in accommodation and meals, ensuring a pleasant stay for families. The service is consistently described as exceptional, contributing to a welcoming environment where families feel at home during their stay.

While there is a minor complaint about the lack of playrooms for children, overall, families find Windsor Plaza Brasília to be a comfortable and accommodating place. The family-friendly location and environment make it a popular choice for family trips, celebrations and even birthdays. Guests express a sentiment of wanting to return with their families, highlighting the positive experiences and restful stays they enjoyed.

Finally, the hotel offers good dining options with commendable coffee and restaurant services, adding to the overall pleasant experience for families traveling with children.

5 Star
Windsor Plaza Brasilia has garnered mixed reviews regarding its claim to be a five-star hotel. On the positive side, the hotel has been described as luxurious with top-quality accommodations and a luxurious atmosphere. The service, in particular, is frequently praised for being exceptional, meeting and at times, exceeding five-star expectations. Guests often highlight the impeccable and flawless service, excellent staff and a fantastic breakfast, which contribute significantly to positive experiences.

However, some aspects of the hotel fall short of five-star standards, according to several reviews. Areas such as room interiors, furniture and fixtures are considered outdated and in need of renovation. The elevator in the five-star section has also been noted for requiring maintenance. Despite these shortcomings, the hotel's facilities are generally considered equivalent to a five-star rating.

While some guests find the Windsor Plaza Brasilia deserving of its five-star status, others believe it still has a long way to go in terms of maintaining five-star quality across all areas. Overall, while service and hospitality are highly acclaimed, there is room for improvement in the physical aspects of the hotel to truly meet the expectations associated with a five-star rating.

Business
Windsor Plaza Brasília is highly regarded by business travelers for its organized and well-maintained facilities that cater perfectly to professional needs. The hotel's internet is well-suited for remote work, ensuring guests can stay connected at all times. Its central location, close to restaurants, shopping malls and other amenities, makes it an ideal base for business meetings and leisure activities alike. The proximity to the American visa renewal center is an added convenience for international travelers.

Offering a good cost-benefit ratio and excellent infrastructure, the hotel is particularly recommended for short business trips. The recently expanded facilities now include additional business rooms, meeting rooms and conference spaces, further enhancing its appeal for corporate travelers. Breakfast is widely praised, adding to the overall positive experience.

While the hotel is undergoing some construction, it is clear that efforts are focused on improving and expanding business-related amenities, promising an even better stay in the future. With its excellent working conditions, including reliable wifi and the ability to work remotely, Windsor Plaza Brasília remains a strong choice for those traveling for work, especially in the Plano Piloto area.

Accessible
The Windsor Plaza Brasilia garnered positive remarks for its accessibility features, catering effectively to guests with disabilities. The hotel's central location provides easy access to restaurants, shopping malls and other dining options, enhancing convenience for all visitors. The staff, proficient in Spanish, English and Portuguese, is noted for offering substantial support, including assistance with wheelchairs. The premises are deemed ADA compliant and disabled person-friendly with dedicated facilities available. While some guests mentioned exposed items in the hallways and limited city views, these issues were quickly addressed by the maintenance team, ensuring a comfortable and accommodating stay.

Luxury
Windsor Plaza Brasilia impresses guests with its luxurious atmosphere and top-tier service, living up to the expectations of a five-star establishment. Its prime location offers easy and quick access to key points of interest, adding to the convenience of the stay. Guests appreciate the high-quality amenities and luxurious features, such as gourmet food options including high-quality butter and smoked salmon.

However, some visitors feel the high fees are not entirely justified, citing minor technical issues and a desire for slightly more luxury in such a reputed hotel. While the majority find the service and facilities exceptional, a few note that it doesn’t fully meet the high standards typically associated with the luxury class. Despite these occasional shortcomings, the hotel maintains a five-star service reputation, described fondly by one guest as a five-star grandpa that lives up to its constellation.


Yes, Windsor Plaza Brasilia has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Windsor Plaza Brasilia.

Yes, Windsor Plaza Brasilia welcomes dogs.

No, parking facilities aren't available at Windsor Plaza Brasilia.

Yes, Windsor Plaza Brasilia has a gym.

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