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Summary of reviewsThe Best Western Plus Hotel StadtPalais is a highly recommended choice for travelers seeking accommodation in the heart of Braunschweig. The hotel is ideally situated on a quiet side street, providing a serene retreat within a bustling urban center. Guests appreciate its proximity to the city's renowned sights and easy access to public transport, making it a convenient base for exploring the city's rich history. The availability of complimentary parking adds further convenience for those traveling by car.
Guests consistently commend the hotel for its spacious, clean, and well-appointed rooms, featuring modern amenities like air conditioning and high-quality Wi-Fi. These rooms are praised for their tasteful decor, bright and airy atmosphere, and thematic designs that reflect the hotel's historical charm. The breakfast experience is another highlight, with a rich and varied selection praised for its quality and diversity, offering an inviting start to the day.
Cleanliness is a standout feature, with numerous positive remarks about the hotel's well-maintained rooms and public areas. Despite some minor critiques regarding worn towels or interactions, the overall standard of cleanliness is highly valued. The friendly and attentive staff contribute significantly to the guest experience, providing courteous service and addressing any issues proactively. Their readiness to accommodate special requests, along with their multilingual capabilities, adds to the welcoming atmosphere.
While the hotel professes a four-star status, some guests feel that it falls short in certain aspects, such as the absence of automatic daily room service and minor maintenance issues. However, these do not detract significantly from the overall positive reception of the hotel.
The hotel also offers parking solutions that, despite being somewhat limited, are generally satisfactory and add to the venue's convenience given its central location. Feedback on beds is mixed, with comfort levels varying based on guest preferences, but many still report enjoyable nights' sleep.
Overall, while there are areas where the hotel could enhance its offerings to better align with four-star expectations, the Best Western Plus Hotel StadtPalais remains a popular choice for those seeking comfort, convenience, and a warm, welcoming environment in Braunschweig. Show more
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Hotel near Golf Courses
Located in Braunschweig, this hotel is listed as having a golf course within 2 miles (approximately 3 km). This provides relatively close access to a local golf facility.
Business Hotel
Located in Braunschweig, this hotel offers modern meeting rooms and business amenities. Provides a comfortable and professional environment for business travelers.
Hotel with Parking
This hotel is listed among hotels with parking options.
4-Star Hotel
The Best Western Plus Hotel StadtPalais offers modern rooms with flat-screen TVs and marble bathrooms. It is centrally located and provides daily breakfast buffets.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Junior Suite with Double BedFeaturing free toiletries, this suite includes a private bathroom with a hairdryer. The suite features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV.
Luxourious SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The suite offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV.
Standard Single RoomThe single room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The single room provides a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Standard Double RoomThe triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The triple room offers a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Deluxe Single RoomThe single room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Deluxe Double RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The double room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Two-Bedroom ApartmentFeaturing free toiletries, this family room includes a private bathroom with a hairdryer. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 4 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of the city, the Best Western Plus Hotel StadtPalais boasts a prime location adored by its guests. This beautiful and elegant establishment is housed in an old building, seamlessly blending charm with modern amenities. The hotel's proximity to the bustling city center provides effortless access to renowned sights, museums, and shopping destinations, all within a comfortable walking distance. Despite its central position, the hotel remains a tranquil retreat, situated on a quiet side street that assures a peaceful stay.
Visitors particularly appreciate the hotel's easy access to public transport, with stops conveniently located nearby, making it an ideal base for exploring Braunschweig's rich history and offerings. The accommodation offers ample parking, often included at no extra cost, adding to the convenience for those traveling by car. The spacious, clean, and well-appointed rooms contribute to a comfortable stay, complemented by top-notch Wi-Fi and air conditioning. Additionally, the highly praised breakfast serves as a perfect start to a day of urban exploration or business engagements. While the surroundings of the hotel may raise some concerns for a few, the overall central and serene setting makes it highly recommended for visitors eager to discover the city.
Breakfast
A collection of guest reviews reveals a generally positive consensus regarding the breakfast offering at Best Western Plus Hotel StadtPalais. Highlighted aspects include a rich and varied selection that often exceeds expectations. The buffet features an impressive array of options including eggs, sausages, bacon, various breads, sweet and savory spreads, fruits, vegetables, and a range of beverages, earning praise for its diversity and quality. The breakfast experience is enhanced by an inviting breakfast room and attentive staff. While some guests noted specific shortcomings, such as basic cheese and sausage varieties or unloving presentations, these impressions are outweighed by commendations of the hearty and delicious offerings. A few reviews comment on the cost, indicating that the breakfast may be considered expensive at 18 euros per person. Nonetheless, the central location, combined with friendly service, contributes to a satisfying start to the day, making it a highlight for many during their stay.
Rooms
The Best Western Plus Hotel StadtPalais in Braunschweig garners positive feedback for its clean and spacious rooms that exude a pleasant atmosphere. Guests appreciate the comfortable and cozy double rooms as well as the tasteful and modern decor found throughout the hotel. Many rooms are acknowledged for their high ceilings and ample space, offering a bright and airy environment. A particular highlight is the thematic design that reflects the hotel's antique charm, resonating with those who enjoy a classic style.
The accommodations come equipped with amenities like coffee and tea supplies, air conditioning, and large bathrooms, enhancing guest comfort. Despite some beds being a bit too soft or narrow, many reviews emphasize comfortable mattresses and stylish furnishings. While some rooms are smaller, they retain a cozy feel that guests appreciate. The hotel's prime central location, combined with its excellent service, cleanliness, and attractive decor, make it a delightful choice for travelers. The breakfast selection receives commendation for its variety and delicious options, further enhancing the guest experience.
Beds
The reviews for the beds at the Best Western Plus Hotel StadtPalais present a mixed yet insightful perspective. Many guests appreciated the comfort, often describing the mattresses as comfortable and even of the highest standard. Several mentions of very good and super comfortable beds highlight positive sleeping experiences. However, some guests noted that the beds could be quite narrow, especially double beds described as more fitting for individuals than couples. Issues with the mattress hardness varied, with some finding them too firm while others considered them too soft. Pillows received mixed feedback as well, with some guests finding them uncomfortable due to flatness or noise. Moreover, certain rooms offered beds that, although large, comprised two single mattresses that tended to separate easily. Despite these varied opinions, a number of guests still remarked on a great night's sleep, with comfortable bedding and a cozy, spacious room contributing to their overall satisfaction.
Cleanliness
Best Western Plus Hotel StadtPalais has received numerous positive remarks regarding its cleanliness, praised for maintaining a high standard throughout the property. Guests consistently describe the rooms as clean, spacious, and comfortable, contributing to a pleasant and welcoming atmosphere. The hotel's location is deemed excellent, being both central and convenient for guests, which adds to its appeal. The modern decor, alongside well-maintained furnishings, provides a sense of comfort despite not being brand new. The bathrooms, while not the most modern, are noted for their cleanliness and spaciousness. The staff is frequently highlighted for their friendliness and attentiveness, enhancing the overall guest experience. A minor note includes some criticism regarding worn towels and an unpleasant interaction with a breakfast room staff member, indicating room for improvement in these areas. Despite this, the meticulous upkeep of the rooms and common areas seems to be a noteworthy strength of the hotel, greatly appreciated by those who have stayed.
Staff
The staff at Best Western Plus Hotel StadtPalais receives high praise for consistently offering friendly and helpful service throughout the guest experience. Visitors frequently highlight their sincere friendliness and accommodations, both at the reception and throughout the establishment. Reception and breakfast room staff are noted for being courteous and attentive, contributing to an excellent guest experience with attentive service. The team is proactive and efficiently addresses any issues, with some staff members going above and beyond by providing personalized services like preparing gluten-free options upon request. The hotel boasts a clean and well-maintained environment, with a diverse and polite team ready to engage in multiple languages, including Polish. Overall, the staff's dedication to creating a welcoming atmosphere complements the central location and style of the hotel, making it a preferred choice for travelers seeking a warm and supportive environment.
Parking
Parking at the Best Western Plus Hotel StadtPalais evokes mixed responses from guests, but there are plenty of positive remarks to consider. A notable benefit is the availability of free parking directly at the hotel, often referenced as a highly convenient feature, especially given the hotel's central location in the city. Many guests appreciate the secure parking options in the courtyard, accessible via intercom or room key, which adds a layer of safety for peace of mind. Despite some comments about the limited number of parking spaces and occasional tight configurations, the overall availability of courtyard parking satisfies many visitors' needs. Additionally, the location offers easy access to public transport, enhancing the convenience factor for guests exploring the city. Overall, while there are some limitations, the hotel seems to offer generally good parking solutions considering its central position.
4 Star
Best Western Plus Hotel StadtPalais presents itself as a four-star establishment; however, guest reviews suggest that it falls short in certain areas. While the lobby is nicely decorated, the hotel does not distinguish itself in terms of overall quality. Guests frequently express disappointment over the lack of automatic daily room service, including towel changes, which is typically expected at this level of hotel. Additionally, the charm of the older building is marred slightly by minor maintenance issues and outdated furnishings.
The staffing levels appear to be insufficient for a hotel of this caliber, which affects service quality. The breakfast buffet also lacks alternatives to cow’s milk, which is a small but notable oversight for guest expectations at a four-star hotel.
In the rooms, particularly the "de Luxe" ones, features like the narrow bed width might leave guests wanting for more comfort, aligning more closely with a lower three-star experience. Despite the official four-star classification, guest feedback often suggests that the hotel's offerings barely meet these expectations, highlighting areas for improvement in both services and facility maintenance.
No, Best Western Plus Hotel StadtPalais doesn't have any pool.
No, a spa isn't available at Best Western Plus Hotel StadtPalais.
No, Best Western Plus Hotel StadtPalais doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Hotel StadtPalais.
No, Best Western Plus Hotel StadtPalais doesn't have a gym.