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Summary of reviewsDiscovery Parks - Melbourne offers an excellent stay experience, primarily highlighted by its enviable location near Melbourne's CBD, close proximity to Tullamarine Airport and easy access to various shopping centers, eateries and public transport. This strategic position makes it a favorable base for both business and leisure travelers, accommodating needs for easy commutes to events, hospitals and shopping areas while maintaining a quiet and secure atmosphere. Guests praise the well-maintained facilities, including spacious cabins and a nice pool area, all contributing to a comfortable and enjoyable stay.
The accommodations, ranging from cozy cabins to more spacious units, are generally appreciated for their cleanliness, modernity and comfort. Functional amenities like kitchenettes and lounge areas, coupled with comfortable beds, make it suitable for families and groups. Some issues with cleanliness and maintenance have been noted, but the overall feedback remains positive due to the spacious layouts and good value for money.
Cleanliness across the park is frequently commended with various amenities such as BBQ areas and bathrooms meticulously maintained. However, occasional lapses like dirty floors or food residue have been reported but do not significantly overshadow the neat and welcoming atmosphere.
The friendly and helpful staff stand out as a key feature, often described as amazing and accommodating. Reviews highlight fantastic service, particularly praising the reception desk for its efficiency and the individual efforts of team members to resolve queries. Although there are some instances of communication issues and rudeness, these are far outweighed by the general professionalism and warm demeanor of the staff.
While the accommodations themselves are satisfactory, the free WiFi service is a notable drawback with many guests experiencing weak signals or inability to connect, especially in cabins. This issue calls for considerable improvement to meet modern travelers' expectations.
The pool receives high praise, especially from families, for its cleanliness, size and well-maintained condition, offering a resort-like ambiance and a relaxing experience. Minor issues like the absence of public change rooms or loose tiles do not significantly detract from the overall positive sentiment.
Parking facilities are a strong point with ample and secure parking spaces conveniently located close to cabins. This feature enhances the overall guest experience by providing ease of access and added security, making it an ideal choice for travelers.
Beds at the park are highlighted for their comfort, particularly the queen and king-sized options, offering a cozy and restful experience. Some mixed reviews regarding the bunk beds do not significantly affect the overall positive impression, as the primary beds are consistently praised for being soft and comfortable.
Finally, Discovery Parks - Melbourne caters well to guests with disabilities, providing easy access to shopping centers and essential amenities. The well-maintained accommodations and smooth layout ensure a warm and cozy environment for families and individuals with mobility needs, making it an inclusive and convenient choice for all travelers. Show more
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Categories
Holiday Park for Honeymoon
Romantic Holiday Park
Holiday Park with Swimming Pool
Heated Pool Outdoor Pool
Holiday Park with Parking
Accessible Holiday Park
4-Star Holiday Park
Holiday Park with Outdoor Pool
Holiday Park with Heated Pool
Room Types
Deluxe 1 Bedroom CabinThis studio features a private furnished balcony and a bathroom with a 2-person shower. There is a fully equipped kitchen and a living area with plasma-screen TV and DVD player.
Standard 2 Bedroom Cabin - Sleeps 5This cabin features a seating area with cable TV, a kitchenette and a bathroom with shower. This room features 1 Queen-sized bed and 1 double bed with 1 single bunk bed above it.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Superior 1 Bedroom Cabin This villa features a private balcony with an outdoor setting and an en suite bathroom. There is a fully equipped kitchen and a living area offering cable TV.
Superior 2 Bedroom CabinThis villa features a private balcony with outdoor furniture and an en suite bathroom. There is a fully equipped kitchen and separate living area offering a dining setting and cable TV.
Please note that the rate is based on 2 guests. Maximum occupancy is 5 guests (please see Hotel Policies).
Deluxe 2 Bedroom Cabin - Sleeps 6This villa features a private furnished balcony. There is a fully equipped kitchen and a living area with plasma-screen TV and DVD player.
Please note that the price is based on 2 guests. Maximum occupancy is 6 (see Hotel Policies).
Deluxe Poolside 2 Bedroom Cabin - Sleeps 5This villa features a private furnished balcony. There is a fully equipped kitchen and a living area with plasma-screen TV and DVD player.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies)
Superior 3 Bedroom CabinThis villa features a private furnished balcony and an en suite bathroom. There is a fully equipped kitchen and separate living-dining area with cable TV.
Please note that the rate is based on 2 guests. Maximum occupancy is 6 guests (please see Hotel Policies).
Standard 1 Bedroom Cabin - Sleeps 2This cabin features a seating area with cable TV, a kitchenette and a bathroom with shower.
Please note that there is no capacity for additional guests.
Deluxe 3 Bedroom Apartment - Sleeps 8The air-conditioned holiday home has 3 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. A seating area with a flat-screen TV, a dining area and a balcony are available in this holiday home. The unit has 7 beds.
Deluxe 3 Bedroom Apartment - Sleeps 6The air-conditioned holiday home features 3 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. A seating area with a flat-screen TV, a dining area and a balcony are featured in this holiday home. The unit offers 5 beds.
Deluxe 3 Bedroom Access CabinThe air-conditioned villa features 3 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an oven. A seating area with a flat-screen TV, a dining area and a balcony are featured in this villa. The unit offers 3 beds.
Superior 2 Bedroom Cabin - Sleeps 4The air-conditioned villa has 2 bedrooms and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. A seating area with a flat-screen TV, a dining area and outdoor furniture are offered in this villa. The unit has 3 beds.
Standard 2 Bedroom Cabin - Sleeps 6The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a shower. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The double room provides a dining area, a wardrobe, an electric kettle, a sofa and a flat-screen TV. The unit offers 5 beds.
Budget 1 Bedroom Cabin - Sleeps 4The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a shower. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The double room provides a dining area, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.
Budget 1 Bedroom Cabin - Sleeps 6The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. The spacious double room features air conditioning and a seating area, as well as a private bathroom boasting a shower. The unit has 5 beds.
Superior Studio RoomThis villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. This villa is air-conditioned and features a seating area with a flat-screen TV, a dining area, a wardrobe and heating. The unit offers 1 bed.
Standard 2 Bedroom Cabin - Sleeps 4The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Discovery Parks - Melbourne boasts an enviable location that has garnered widespread acclaim from its guests. Positioned conveniently close to Melbourne, it offers easy access to the city's attractions, the CBD and major transport links like Tullamarine Airport. This makes it an ideal base for both business and leisure travelers. The proximity to Highpoint Shopping Centre, multiple supermarkets and diverse eateries ensures that guests have all necessary amenities within reach. Public transport options and major freeways are nearby, facilitating seamless commutes to and from various parts of the city.
The park’s location near Melbourne Showgrounds, sporting fields and hospitals like Peter Mac and Royal Melbourne make it particularly convenient for attending events, competitions and medical appointments. The quiet and secure surroundings are often praised, creating a relaxing environment just a short distance from the bustling city center.
Guests also appreciate the well-maintained facilities within the park, such as spacious cabins, a nice pool area and friendly staff, which all contribute to a comfortable and enjoyable stay. The serene atmosphere combined with easy accessibility to shopping centers, cafes, pubs and public transport highlights the park's suitability for families, couples and solo travelers alike.
Rooms
Discovery Parks - Melbourne offers a variety of accommodations that generally meet guests' expectations for comfort and cleanliness. Many reviewers highlight the spaciousness and modernity of the rooms. Cabins and units are often described as clean, well-equipped and comfortable, making them suitable for families and groups. Guests appreciate the comfortable beds and the ample space, which often includes functional kitchenettes, lounge areas and multiple bedrooms.
The park's location and family-friendly environment are significant positives with many mentioning the easy accessibility and the pleasant setting. Features such as parking right next to the cabins, the safe and friendly atmosphere and well-maintained facilities add to the convenience and overall experience.
Occasional negative feedback points to issues with cleanliness and maintenance, such as dirty carpets, unclean rooms and outdated furnishings. Some guests encountered problems with pests or unpleasant odors, while others noted that their cabins were not ready on time or lacked essential kitchen items.
Despite these drawbacks, the positive aspects such as the spacious layouts, good value for money and helpful staff contribute to an overall enjoyable stay at Discovery Parks - Melbourne. The variety of room types and the well-used space in the accommodations make it a practical and comfortable choice for many travelers.
Beds
Discovery Parks - Melbourne receives high praise for the comfort of its beds, making it a popular choice for travelers seeking a good night's sleep. Guests frequently describe the beds as extremely comfortable with many singling out the queen and king-sized beds as especially luxurious. The bedding is noted to be clean and often appears brand new, contributing to an overall sense of coziness and cleanliness in the cabins.
However, while the primary beds are commended for their comfort, the bunk beds receive mixed reviews. Some guests found the bunk bed mattresses to be springy, sagging or even unhygienic, which contrasts sharply with the otherwise positive feedback. Despite these concerns, the general consensus is that the main beds offer a restful experience, enhanced by their super soft and cushy nature.
The spaciousness of the cabins and the handy location further add to the appeal, making Discovery Parks - Melbourne a comfortable base for visits. While there are a few comments about older, lumpy mattresses and top bunks not being made up, the overall impression is of a warm and restful stay, thanks to the exceptional beds.
Cleanliness
Discovery Parks - Melbourne generally offers a very clean and comfortable experience for its guests. The rooms and cabins are frequently praised for being clean, tidy and well-maintained. Many visitors appreciate the cleanliness of various amenities such as the kitchen items, BBQ areas and bathrooms. The park itself, along with its facilities, often receives high marks for being exceptionally clean and well-maintained, creating a neat and welcoming atmosphere.
However, some guests have reported issues with cleanliness, including dirty floors, food residue around stoves and spider webs in certain areas. Occasional problems with ants and unclean rooms have also been noted, which detracts from the overall pristine image. Some cabins have room for improvement with criticisms about dirty carpets and dated furniture.
Overall, Discovery Parks - Melbourne excels in providing a clean and cozy environment but there are sporadic lapses that could benefit from more consistent attention to detail.
Staff
The reviews for Discovery Parks - Melbourne overwhelmingly highlight the friendly and helpful nature of the staff as a key positive feature. Guests consistently describe the staff as amazing, lovely and very accommodating. The service provided by the team is frequently lauded as fantastic with mentions of staff going above and beyond to assist guests. The reception desk, in particular, is noted for its helpfulness and efficiency with specific praise for certain staff members who made notable efforts to resolve queries and accommodate requests.
Despite these positive remarks, a few issues were noted where the staff communication could be improved, especially in relaying important information such as codes or dealing with noise complaints from neighboring cabins. There were also isolated reports of unresponsive phone service and instances of rudeness, particularly involving a pool cleaner and some individual interactions. Nonetheless, these were overshadowed by the numerous mentions of the professional, cheerful and welcoming demeanor of the majority of the team.
Overall, while there are areas for improvement, the general consensus is that the staff at Discovery Parks - Melbourne provide a very friendly and accommodating atmosphere, contributing significantly to the positive experiences of guests.
Wi-Fi
Discovery Parks - Melbourne offers a pleasant stay for guests; however, the WiFi service appears to be a significant point of concern. Despite being advertised as available, many guests found the WiFi either did not reach their cabins or was extremely slow and unreliable. Instances of weak or non-existent signals were commonly reported with some guests unable to connect at all during their stay. The connection issues seemed particularly prevalent in cabins, where reception was often poor. The lack of reliable internet made it difficult for guests to access online entertainment such as Netflix or other streaming services. Overall, while the accommodations themselves may be satisfactory, the WiFi infrastructure needs considerable improvement to meet the expectations of modern travelers.
Pool
Discovery Parks - Melbourne boasts a pool that has garnered much appreciation from guests, especially for its appeal to families. Children found immense joy in the pool, describing it as fantastic, clean, well-maintained and a welcome relief during their stay. The pool area is often compared to a resort, featuring good facilities and a lovely ambiance. Many guests highlighted the size of the pool as a positive aspect, noting that it was spacious and suitable for various activities.
The heated pool added to the comfort, particularly for mornings, making it a delightful experience for kids. However, there were minor issues mentioned, such as the absence of public change rooms or showers for early arrivals, a loose tile that needed fixing and occasional cleanliness problems with the heated pool. Despite these drawbacks, the overall sentiment was overwhelmingly positive with many describing the pool as amazing and awesome. Its appeal was evident as it consistently provided a great, refreshing time for children and contributed significantly to the enjoyment of their stay.
Parking
Discovery Parks - Melbourne offers excellent parking facilities as noted by guests. With ample room to park, whether for single or multiple cars, visitors find the parking spaces generous and easily accessible. The proximity of parking spots to cabins ensures convenience with many noting the ease of parking right in front of their accommodation. Security is another key advantage with secured parking options available, including toll access for added safety. This, combined with the facility's central location close to essential amenities and the CBD, enhances the overall guest experience. The park’s quiet location adds to the feeling of safety, making it an ideal choice for travelers seeking both convenience and peace of mind.
Accessible
Discovery Parks - Melbourne stands out for its accessibility and convenience for guests with disabilities. Situated in a central and quiet location, it ensures easy access to nearby shopping centers and reliable public transport options right at the front gate. The park's layout allows for smooth access to parking and unpacking. The accommodations are well-presented and maintained, providing a warm and cozy atmosphere upon arrival. This makes it an excellent choice for families and individuals with mobility needs, offering a generally accessible environment that caters to everyone.
Yes, Discovery Parks - Melbourne has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Discovery Parks - Melbourne.
No, Discovery Parks - Melbourne doesn't allow dogs.
Yes, parking facilities are available at Discovery Parks - Melbourne.
No, Discovery Parks - Melbourne doesn't have a gym.