Resort in NatalRio Grande do Norte > Natal > RA Sul
9.0
Excellent
From $115
$
+2
Info
Serhs Natal Grand Hotel & Resort is a five-star resort located in Rio Grande do Norte. It features 4 swimming pools, 5 restaurants, various activities for all guests, as well as the KENSHO Spa with an emphasis on Zen and a variety of treatments. The hotel also offers various event spaces, designed to meet every guest's needs.
Summary of reviews
The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.
Less than a minute away from the beach, this colonial-style resort is also 7 km away from Guarujá Golf Club.
Summary of reviews
The Casa Grande Hotel Resort & Spa is a luxurious 5-star hotel located in an ideal location for rest and relaxation. The hotel's standout feature is its proximity to the beach with guests praising the excellent beachfront location and the hotel's support on the beach itself. The hotel's service is exceptional with guests appreciating the helpfulness of its employees. The breakfast receives mostly positive reviews with guests praising the variety and high quality of the food options available. The dinner options receive mixed reviews with some guests criticizing the repetitive and poor options on the menu. The rooms also receive mixed reviews with some guests praising the clean, comfortable and cozy rooms, while others found them small, outdated and in need of renovation. However, the hotel's cleanliness receives high praise with guests commenting on the spotless ambiance and well-organized surroundings. The pool is a standout feature with guests repeatedly mentioning the large, beautiful and heated outdoor pool. The hotel is also family-friendly with a variety of activities for kids and attentive recreational staff. Overall, the Casa Grande Hotel Resort & Spa is a luxurious and comfortable hotel that provides an exceptional level of service and high-quality amenities.
The Bourbon Resort Atibaia is a top choice for city-dwellers looking for a quick retreat with its excellent location and stimulating environment for families with children. The resort offers a gastronomic experience with a great variety of high-quality food for breakfast, lunch and dinner. The dinner experience is a highlight with guests praising the variety and quality of the food. The rooms are spacious and comfortable with excellent facilities and thematic designs. The hotel boasts top-notch cleanliness with spotless rooms and impeccably maintained outdoor spaces and gardens. The staff is kind, helpful and professional, creating a fun environment for all ages. The pool area is a highlight of the resort with a large and varied pool area, featuring both indoor and outdoor pools, heated pools, children's pools and even a pool water slide. The resort is an excellent family-friendly hotel offering a wide range of activities for children of all ages. Overall, the Bourbon Resort Atibaia is a marvellous and worthwhile experience that comes highly recommended.
Resort in FlorianopolisSanta Catarina > Florianopolis > Ratones
9.1
Excellent
From $229
$
+2
Info
Summary of reviews
Costao do Santinho Resort All Inclusive is a top-rated destination for those seeking an exceptional vacation experience. Nestled within the lush natural beauty of Brazil's Costão do Santinho region, the resort offers a prime location with a stunning beach just steps away and plenty of opportunities to explore the natural surroundings. The breakfast received high praise from guests for its wide variety of options and excellent quality and taste. The rooms offer amazing views with spacious and comfortable accommodations, although some guests noted that some rooms were outdated and in need of maintenance. The hotel's cleanliness is impressive with daily cleaning and sanitation protocols being properly observed. The exceptional staff make a significant difference in guests' experiences, offering attentive and friendly service. The resort is perfect for family vacations with kids, offering an incredible kids club and a family adventure program that is highly rated by guests. The beds are comfortable, ensuring a good night's sleep. The all-inclusive system is wonderful and above average in terms of beverage and food quality. The heated pools are a favourite among guests, although some suggest adding more heated pools to the resort. Despite some minor issues, most guests highly recommend the Costao do Santinho Resort All Inclusive for its exceptional facilities and services.
Resort in Porto De GalinhasPernambuco > Ipojuca > Nossa Senhora do O
8.9
Excellent
From $175
$
+1
Info
Summary of reviews
Vivá Porto de Galinhas Resort is a stunningly luxurious resort with an exceptional location right by the beautiful Praia do Cupe beach. Guests raved about the superb buffet breakfast and dinner options and the wonderful pool area with excellent maintenance and landscaping. The comfortable and spacious rooms with breathtaking views of the beach were also highly praised, although some guests noted small beds and poor quality mattresses and pillows. The resort provides a wide range of activities and entertainment suitable for all ages, making it a great destination for families. The staff were courteous and accommodating with exceptional service and helpfulness. The hotel's cleaning standards were regarded as excellent, despite a few negative comments about some rooms having ant infestations or dirty bathrooms. Overall, if you are looking for a luxurious and beautiful resort with stunning beach views and exceptional amenities, Vivá Porto de Galinhas Resort is the perfect destination for a memorable vacation.
Resort in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
9.0
Excellent
From $117
$
+2
Info
Summary of reviews
The Bourbon Thermas Eco Resort Cataratas do Iguacu is a fantastic option for travelers looking for a comfortable and enjoyable stay. The hotel boasts a great location near tourist attractions and shopping centers with positive reviews for the breakfast and dinner buffets. The staff members are attentive, kind and professional with special mentions for the children's entertainment team, the spa services and the outdoor pool area. The hotel's rooms are comfortable and spacious and the facilities are clean and organized, making it a great option for families with children. However, some guests noted minor issues such as outdated facilities, noisy hallways and early bar closures. Overall, this five-star resort offers a breathtaking vacation experience and a perfect destination for your next travel adventure.
The Radisson Hotel Curitiba is a highly recommended hotel with exceptional service and quality. Guests love the hotel's prime location in front of Praça do Japão, surrounded by great restaurants, cafes and shopping options. The breakfast is a standout feature with a wide range of delicious and fresh options, including vegan and lactose-free milk. The rooms are clean and comfortable, although some guests noted that they looked old or outdated. The hotel's cleanliness is praised by guests with many describing the rooms as spacious, modern and well-appointed. The staff is incredibly helpful, friendly and attentive, always ready to assist with any need. The hotel is great for families on vacation with spacious and comfortable rooms for four people and excellent breakfast options that cater to children's tastes. The beds are praised for their size, comfort and quality of bedding and pillows. Despite some small details that could be improved, the overall stay was excellent, superb and fantastic. Guests appreciated the high standards of the Radisson brand and the attention to detail that makes a difference in a five-star hotel.
Gran Estanplaza Berrini in São Paulo is consistently lauded for its prime location, exceptional staff and inviting atmosphere. Located near the World Trade Center and vital venues, it serves as an ideal base for both business and leisure travelers, offering easy access to shopping malls like D&D Shopping and Shopping Morumbi, as well as numerous dining options. The tranquil and safe neighborhood allows for comfortable exploration on foot and convenient access to Congonhas Airport.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
Resort in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
9.1
Excellent
From $103
$
Info
Summary of reviews
Recanto Cataratas - Thermas, Resort e Convention is a well-regarded resort praised for its strategic and scenic location near the Paraguay border, which is ideal for cross-border shopping and visits to the renowned Iguazu Falls. Its beautiful infrastructure, impeccable grounds, competent and exceptionally helpful staff and superb amenities make it a relaxing and enjoyable retreat.
Guests consistently commend the resort's extensive breakfast offerings which are described as amazing, spectacular and wonderful. The variety and quality of the selections make it a standout feature, though some find it repetitive over longer stays. The dinner buffet receives mixed reviews but is often appreciated for its variety and the quality of certain dishes such as meats and risottos. Some guests, however, feel the dinner is overpriced and lacks variety, especially for those with dietary restrictions.
The rooms are widely praised for their spaciousness, comfort and cleanliness. Many guests highlight the large, cozy beds and spacious bathrooms. While the newer rooms are favored for their modern decor and excellent facilities, some older rooms are noted as needing renovation. The resort's cleanliness extends to common areas and pools, contributing to a spotless and welcoming environment.
The staff at Recanto Cataratas play a crucial role in enhancing the guest experience with their friendliness, attentiveness and exceptional customer service. Every team member, from reception to dining, is known for being polite and helpful, contributing to the resort's warm and inviting atmosphere.
The WiFi services receive mixed feedback with some guests praising its coverage and signal strength in specific areas while others report issues with slow speeds and frequent disconnections. The spa and gym facilities are highly regarded with the spa praised for its excellent service and relaxing atmosphere. The gym is noted for its variety of equipment, despite some being slightly outdated.
The pool areas are a major highlight with multiple indoor and outdoor options, including heated pools and a kiddie pool. Families particularly enjoy the separate water park and various activities available for children. Although some guests mention occasional issues with temperature and overcrowding, the pools are generally well-maintained and enhance the overall resort experience with their relaxing environment.
Bourbon Hotel & Suites Curitiba is highly praised for its centrally located position, providing convenient access to major attractions, shopping areas and transportation hubs in Curitiba. This makes it an excellent choice for both tourists and business travelers. The hotel’s prime downtown location allows guests to explore nearby sights on foot, complemented by the convenience of an on-site parking garage.
Guests commend the hotel’s comfort, characterized by spacious and clean rooms, comfortable bedding and well-equipped bathrooms. The staff at Bourbon Hotel & Suites Curitiba consistently receive accolades for their professionalism, friendliness and attentiveness. Special mention goes to individuals like Lourdes and Vanilda who contribute significantly to creating a welcoming environment. The general service, including valet parking and breakfast service, is noted for efficiency and warmth.
The breakfast is particularly celebrated for its variety, quality and service. The diverse selection of fruits, breads, juices, made-to-order omelettes and tapioca garners high appreciation. The breakfast ambiance, often enhanced by classical music and the staff's courteousness contribute to a delightful dining experience. Though there are minor critiques regarding variety during extended stays and occasional crowding, the overall feedback remains overwhelmingly positive.
Dining at the hotel’s various restaurants also receives favorable comments. Guests enjoy the high-quality food and pleasant atmosphere at the French restaurant and the Japanese sushi bar, among others. Room service, available around the clock, further adds to the dining convenience. While there are some criticisms about limited menu variety and occasional quality issues, the dining experience remains a highlight for many guests.
Cleanliness is a strong point at Bourbon Hotel & Suites Curitiba. Visitors frequently praise the immaculate conditions of the rooms and common areas, underscoring the hotel’s dedication to hygiene. Although there are occasional complaints about maintenance and housekeeping lapses, the majority of reviews emphasize the consistent cleanliness and well-maintained environment.
In terms of amenities, the hotel offers a well-regarded spa, fitness center and pool area. The spa’s heated pool, sauna and massages earn positive reviews, despite some service quality and availability concerns. The gym, though small, is appreciated for its adequate equipment and cleanliness. The pool area, while lauded for its design and cleanliness, receives mixed feedback regarding temperature regulation and maintenance.
The Wi-Fi service, however, is a notable area for improvement with many guests reporting issues with connectivity and stability, particularly in rooms and on higher floors.
In summary, Bourbon Hotel & Suites Curitiba provides a comfortable, clean and convenient stay in the heart of Curitiba with exceptional service, a delightful breakfast and well-regarded dining options. While there are areas for improvement, such as Wi-Fi and some amenities' maintenance, the hotel remains a standout choice for travelers seeking quality accommodation and excellent service.
Radisson Blu São Paulo receives high praise for its prime location, appealing to both business travelers and tourists. Situated in a quiet, safe neighborhood, the hotel is conveniently near top attractions, shopping centers, pharmacies and a variety of excellent restaurants and bars. Key areas like Faria Lima Avenue, Itaim and Ibirapuera Park are easily accessible, further enhancing guest satisfaction. The expansive rooms, comfortable beds, gym and rooftop pool with breathtaking skyline views add to the overall positive experience, making it a top choice in São Paulo.
The breakfast offerings are widely praised for their variety and quality, featuring a range of fresh and delicious options. Attentive service further enriches the dining experience. While there are occasional comments about limited choices and pricing, the breakfast stands out as a highlight for many guests.
The overall dining experience, however, is mixed. Some guests commend the quality of certain dishes, but others call for improvements in the menu variety and service efficiency, particularly during lunch and room service.
Spacious and comfortable rooms are a hallmark of the hotel. Guests frequently mention the stylish decor, modern amenities, cleanliness and practical in-room features such as good closets and workspaces. Noise reduction efforts, such as sound-isolating curtains, enhance guest comfort despite the bustling location. However, some suggest that the bathrooms could benefit from updates.
Cleanliness receives mixed feedback. While many guests commend the hotel's cleanliness and comfort, others point out inconsistencies in room cleaning and outdated facilities. Yet, the overall atmosphere and room comfort remain appreciated.
The exceptional staff at Radisson Blu São Paulo earn consistent acclaim for their friendliness, attentiveness and professionalism. Guests appreciate the warm welcomes, seamless service and personal attentions from staff members, which significantly contribute to a positive stay experience.
The free WiFi service elicits mixed reviews. Some guests find it reliable and suitable for work, while others experience poor or inconsistent connectivity. While the staff attempts to resolve issues, there is room for improvement in internet quality.
The gym is well-received for its quality equipment, spaciousness and convenience features like towels and water. While some mention its small size and limited machines, the overall gym experience is satisfactory.
The indoor pool receives mixed feedback, appreciated for its city views and cleanliness but criticized for inconsistent availability and insufficient heating. When functional, it adds positively to the stay experience.
Parking offers convenience with underground slots and helpful staff but is marred by high fees, construction disruptions and confusing payment systems.
Families find the hotel reasonably accommodating with provisions for infants and toddlers. Special gestures for children, such as gifts and tailored amenities, enhance the family experience despite some areas needing improvement, such as pool facilities and breakfast variety for young ones.
The nightlife around the hotel is vibrant and conveniently located, though it may result in occasional noise disturbances.
The beds are generally praised for comfort and quality, though opinions on mattress firmness vary. Some guests report issues with older or awkwardly designed mattresses.
Overall, Radisson Blu São Paulo presents a high-standard structure with excellent cleanliness and comfort, though many guests feel it does not fully meet the five-star expectations it sets, aligning more closely with a four-star experience. Despite minor setbacks, the hotel offers a solid, well-rounded stay option that caters effectively to diverse needs.
Blue Tree Premium Faria Lima enjoys a prime location in São Paulo's financial district, Faria Lima, highly favored by both business travelers and tourists. The hotel's position offers easy access to key business centers, shopping malls like JK Iguatemi, dining spots such as Eataly and cultural attractions with Ibirapuera Park just a short walk away. Guests appreciate the safe and vibrant environment, suitable for walks to nearby restaurants and bars at any time of day.
The hotel earns commendations for its cleanliness with most guests praising the spotless rooms and common areas. Modern, spacious rooms with updated amenities contribute to a comfortable stay, although some guests pointed out that older rooms could benefit from renovations and better maintenance.
Breakfast at Blue Tree Premium Faria Lima is lauded for its variety and quality, offering a hearty and satisfying start to the day. Despite occasional criticisms regarding limited variety and crowded settings, the overall breakfast experience is positive, augmented by friendly and efficient staff service. Conversely, the dinner service receives mixed reviews with some guests finding the offerings overpriced and lacking in variety, although the Noah restaurant is praised by some for its food quality and fair prices.
The hotel's staff are frequently highlighted as exceptional, offering friendly, attentive and professional service that significantly enhances the guest experience. Specific individuals are often mentioned for going above and beyond, contributing to a welcoming atmosphere.
While WiFi service at the hotel receives mixed feedback, some guests experienced reliable and fast connections suitable for business use, while others encountered issues such as slow speeds and unstable connections. The gym, though appreciated for its view and cleanliness, is noted for its small size and some outdated equipment needing refurbishment.
The rooftop pool with its stunning city views, is well-regarded despite its small size, though some reviews highlight the need for better maintenance. Valet parking is available but incurs an additional cost, leading some guests to suggest that it should be included in the room rate.
Overall, Blue Tree Premium Faria Lima is considered highly suitable for families, business travelers and tourists alike, offering a comfortable and family-friendly environment with a generally positive experience despite a few areas in need of improvement. The vibrant nightlife and convenient access to dining and entertainment options in the vicinity further enhance its appeal.
Hotel in Caxias do SulRio Grande do Sul > Caxias do Sul > Ra 01
8.7
Very Good
From $51
$
+8
Info
Summary of reviews
Blue Tree Towers Caxias do Sul garners considerable praise for its exceptional location, providing easy access to the city center, key attractions and convenient routes to Bento Gonçalves. Guests value the hotel's proximity to points of interest and amenities and find the on-site pools, gym and restaurant to enhance their overall experience. Despite a few concerns about the neighborhood during the night, the hotel's strategic position makes it a favored choice among both leisure and business travelers.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
Hotel in Belo HorizonteMinas Gerais > Belo Horizonte > Noroeste
8.1
Very Good
From $79
$
+1
Info
Summary of reviews
Mercure Belo Horizonte Lourdes stands out primarily due to its excellent location. Nestled in the desirable Lourdes neighborhood on Avenida do Contorno, the hotel provides convenient access to bars, restaurants, supermarkets, tourist attractions and shopping malls, making it ideal for both leisure and business travelers. The proximity to public transportation and major city spots adds to its appeal and guests enjoy the vibrant local atmosphere.
Visitors frequently praise the hotel's cleanliness, comfort and modern amenities. The rooms are spacious, well-organized and offer great city views. Comfort is further enhanced by excellent bedding and good-sized bathrooms. Despite occasional remarks about rooms needing better lighting or soundproofing and sometimes showing signs of aging, these issues do not significantly detract from the overall experience. The cleaning standards are generally high with many guests appreciating the thorough daily cleaning services.
Breakfast at the hotel receives positive remarks for its variety, quality and taste. While some guests feel the service can be crowded and a bit chaotic during peak times and some items could be improved, the diverse and hearty offerings leave a generally positive impression.
Dining at the in-house Japanese restaurant is notable for quality and taste, although some might find the options limited or expensive. There is an appreciation for the well-prepared food, although the versatility of the menu could be enhanced.
The gym receives favorable reviews for its modern setup and equipment, though there are occasional comments about the need for more maintenance and additional equipment. The pool, an indoor and heated facility, is appreciated for its convenience, although its small size and occasional cleanliness issues temper the enthusiasm.
Staff interactions are mostly positive with many guests citing the professionalism, friendliness and helpfulness of the employees. Specific staff members have been highlighted for their exceptional customer service. However, some reviews suggest the need for consistent training to avoid occasional lapses in service quality.
Wi-Fi services at the hotel are perceived as a mixed bag. While some guests report satisfactory and reliable internet access, others encounter weak, unstable connections, indicating a need for improvements in this area.
Parking facilities, although practical and spacious, attract criticism for being expensive and somewhat disorganized. The lack of valet service and the complicated validation process are noted as areas needing attention.
Overall, despite minor areas for improvement, Mercure Belo Horizonte Lourdes offers a comfortable, clean and conveniently located option for travelers with friendly staff and good facilities enhancing the guest experience.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Hotel in FlorianopolisSanta Catarina > Florianopolis > Ratones
8.0
Very Good
From $99
$
+1
Info
Summary of reviews
IL Campanario Villaggio Resort - OFICIAL is highly regarded for its prime location in the upscale Jurerê Internacional area of Florianópolis. Guests appreciate its proximity to a beautiful beach and a lively commercial street with various shops, restaurants and bars, all within a short walking distance. The surrounding area is noted for its security and pleasant environment, making it an attractive destination for beach lovers.
The resort’s facilities receive high marks, particularly the well-maintained pools, including heated and covered options suitable for year-round enjoyment. The spacious and comfortable rooms, some equipped with mini kitchens, are ideal for extended stays. The breakfast is frequently praised as varied, delicious and plentiful with options for different dietary needs, further enhancing the guest experience.
Dining experiences in the resort's restaurant, specifically dinner, receive mixed reviews. While some guests commend the quality and taste of the food, others highlight issues such as high prices, slow service and limited variety. Despite these criticisms, the dining experience is generally positive but with room for improvement in service efficiency.
The rooms are generally spacious and comfortable with many amenities that cater to longer stays and families, like kitchen facilities. However, some guests report issues such as outdated decor, inadequate soundproofing and minor maintenance problems. Despite these issues, the rooms are typically described as clean and well-equipped.
Cleanliness throughout the resort is praised with many guests noting the immaculate state of their rooms and common areas. However, some improvements are needed in specific areas like pool bathrooms and room maintenance.
The staff at IL Campanario Villaggio Resort is frequently lauded for their friendliness, attentiveness and efficient service, contributing significantly to a positive overall stay. While most interactions with staff are positive, a few guests have noted inconsistencies in staff preparedness and service.
The Wi-Fi service at the resort receives mixed feedback with some guests experiencing reliable connectivity while others face issues with slow and intermittent service.
The resort’s gym, while praised for being well-equipped, could benefit from more diverse and better-maintained equipment. The pool facilities, particularly the heated pools, are a highlight, providing enjoyment and comfort regardless of weather conditions.
Parking at the resort is convenient with a private garage and 24-hour valet service, though the additional cost is noted by some guests.
Families find IL Campanario Villaggio Resort to be an excellent choice with numerous amenities and activities tailored to children, alongside comfortable and well-maintained facilities.
The experience with beds is mixed; many guests find them comfortable and conducive to a good night’s sleep due to new mattresses and soft bedding, while others report discomfort from hard or poorly made beds.
In summary, IL Campanario Villaggio Resort - OFICIAL is celebrated for its prime location, excellent amenities, spacious rooms, high-quality breakfast, friendly staff and family-friendly atmosphere, making it a top choice for travelers seeking both comfort and convenience in Florianópolis.
Hotel in Caxias do SulRio Grande do Sul > Caxias do Sul > Ra 01
8.3
Very Good
From $39
$
+8
Info
Summary of reviews
Swan Caxias do Sul is a highly recommended hotel for travelers seeking comfort and convenience in the heart of the city. The hotel's excellent location in the city center allows for easy access to shops, restaurants and important locations, making it a great choice for both leisure and business travelers. The facilities and amenities, including the comfortable rooms and pool, receive positive feedback from guests. The hotel staff is attentive, cordial and professional, providing exceptional service to guests. The hotel's cleanliness is outstanding with guests raving about the impeccable organization and tidiness throughout the accommodations. The comfortable beds and great showers are also noteworthy aspects of the hotel. While the breakfast received mixed reviews, the hotel staff's attentive service and swift response to room service requests were highly praised. The heated pool on the rooftop is a standout feature with many guests appreciating its slightly heated temperature and nearby entertainment equipment. Overall, Swan Caxias do Sul is an excellent option for those seeking a comfortable and convenient stay in Caxias do Sul.
Hotel in Balneario CamboriuSanta Catarina > Balneario Arroio do Silva > Balneario Camboriu
8.4
Very Good
From $107
$
+2
Info
Summary of reviews
Mercure Camboriu presents a superb option for travelers desiring a prime location in Balneário Camboriú. Situated on the beachfront along Av. Atlântica, the hotel provides stunning ocean views and easy access to local attractions, restaurants, bars and shops. The hotel's central position near Av. Central further enhances convenience for urban explorers. Guests appreciate the organized environment, cleanliness and friendly, attentive staff. Facilities such as heated pools and a jacuzzi add to the overall positive experience, especially on cooler days.
The breakfast receives high praise for its variety, quality and taste. The selection includes fruits, bread, omelettes and waffle and sandwich makers, all backed by efficient, friendly staff in a spacious area with a seaside view. Despite some criticisms regarding repetitiveness and dietary options, many consider breakfast a highlight of their stay.
For dining, although the hotel's own restaurant is not operational for lunch and dinner, the attached restaurant receives commendation, particularly for its French cuisine and live music performances. However, the lack of in-house dining options may prompt guests to seek meals elsewhere.
Rooms are generally described as spacious, comfortable and clean with stunning sea views, modern amenities and balconies. Cleanliness is often above par, contributing to a pleasant stay. However, some rooms could benefit from better maintenance and soundproofing and improvements to bathroom conditions are needed.
Cleanliness at Mercure Camboriu, while mostly praised, has sparked some criticism regarding musty smells, outdated carpets and insufficient floor cleaning. Generally, rooms are well-maintained and organized with a high standard of daily cleaning.
The staff have garnered a mostly positive reputation for their efficiency, friendliness and helpfulness, particularly the reception and valet services. However, there are occasional mentions of inconsistent service and the need for enhanced empathy training for some staff members.
The WiFi service faces significant criticism with frequent complaints about weak connections, poor accessibility and slow speeds, highlighting the need for improvements in this area.
The well-equipped gym is generally well-regarded, though availability may sometimes be affected by maintenance. The positive aspects like ample space and quality equipment stand out despite minor cleanliness and size issues.
The pool area, featuring a variety of indoor and outdoor options and heated pools, is highly appreciated for its cleanliness, excellent beach views and good service. However, some pools are noted to be small and the heated pool sometimes doesn't reach expected temperatures.
Proximity to the beach is a major advantage, offering beautiful views and easy access to local amenities. Although the beachfront is not suitable for swimming, the scenic views and central location remain attractive features.
Family-friendly features such as a baby pantry and kid-friendly pools make Mercure Camboriu ideal for family vacations, though more children's activities would be beneficial. The hotel’s vicinity of restaurants and a safer, quieter environment in the evenings, adds to its family appeal.
While the lively central location provides easy access to vibrant nightlife, some noise from nearby bars can be expected. The heated pool available for late-night use provides a relaxing alternative.
Comfortable and high-quality beds, complete with excellent pillows and sheets, ensure a restful night's sleep, contributing significantly to the overall guest satisfaction at Mercure Camboriu.
The Hilton Sao Paulo Morumbi is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's excellent location, which is near many tourist spots, bars, restaurants and nightlife. The breakfast is described as incredible with a broad variety of healthy options. The rooms are spacious and comfortable with great amenities, particularly the beds. The hotel prides itself on its immaculate cleanliness and the staff is described as excellent, cordial and attentive. The spa, gym and pool are standout features with state-of-the-art equipment and a welcoming atmosphere. The hotel is considered a luxurious stay in Sao Paulo with sophisticated decor and top-notch amenities. While some guests have minor complaints, the overall experience is excellent with exceptional service from the staff.
Vila Galé Resort Cumbuco - All Inclusive is beautifully nestled in the charming beach town of Cumbuco, providing an ideal retreat for beach lovers and outdoor enthusiasts. The resort's prime beachfront location offers direct access to the stunning sands, making it a perfect escape from the hustle of city life. Its proximity to Cumbuco Beach is a delight for kite surfers, especially at Pico das Almas, while the mesmerizing sunsets over serene lagoons enhance the idyllic setting.
Guests frequently praise the resort's impressive infrastructure, featuring a gorgeous pool, well-maintained gardens, and attentive staff. The resort's atmosphere is complemented by good gastronomy, with an extensive breakfast spread featuring local delicacies like freshly made omelets and tapioca, although some long waits and menu repetition have been noted.
The Mediterranean restaurant stands out with excellent service and themed dinners, enriching the dining experience despite some room for improvement in other culinary offerings. Spacious, comfortable rooms, often with breathtaking sea views, add to the sense of peace and relaxation, despite occasional maintenance issues.
Cleanliness at the resort receives high marks, particularly in common areas like the well-maintained gardens and poolside, although inconsistencies in room cleanliness exist. Despite some Wi-Fi connectivity issues and minor delays from staff, the attentive service, particularly from the vibrant recreation team, contributes significantly to the resort's welcoming atmosphere.
The expansive pool area is a highlight, attracting guests with its well-maintained facilities and lively ambiance, although additional staffing at the pool bar may improve the experience. The splendid beach, an environmentally protected area, impresses with its beauty, offering tranquility and a remarkable backdrop for relaxation. Family-friendly offerings, including a dedicated kids' club and various activities, make the resort an attractive choice for family vacations.
Overall, Vila Galé Resort Cumbuco combines natural allure and thoughtful amenities, providing an excellent, peaceful seaside getaway suitable for families and couples alike. While certain areas, such as culinary variety and Wi-Fi service, could be enhanced, the resort remains a popular choice for those seeking a memorable coastal retreat.
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