Ecologic Ville Resort - Oficial receives a comprehensive array of positive feedback, particularly regarding its serene location, lush surroundings and convenient proximity to downtown Caldas Novas. Guests appreciate the tranquil retreat it offers away from the city's hustle, complemented by secure parking and a wealth of amenities such as multiple pools and an excellent breakfast. The breakfast, highly praised for its variety and taste, delivers a delightful start to the day, although occasional criticisms regarding organization during busy periods are noted.
The resort's dinner offerings, while featuring some notable highlights like special event dinners, have a mixed reputation. Guests enjoy the food but express desires for more variety and improvements in quality and pricing. The rooms generally receive high marks for their spaciousness, comfort and cleanliness, despite some minor maintenance issues and the need for updates. Overall, they contribute to a cozy and restful stay, enhanced by modern amenities and pleasant views.
Cleanliness throughout the resort is mostly commended with spotless pools, clean rooms and well-maintained public areas. Nonetheless, some areas, particularly certain pools and communal spaces, occasionally fall short, indicating a need for more consistent upkeep. The staff is repeatedly lauded for their politeness, friendliness and attentiveness, significantly enhancing the guest experience.
One area needing significant improvement is the free Wi-Fi with guests frequently noting unreliable and slow connections. Conversely, the spa receives glowing reviews for its relaxing atmosphere, skilled masseurs and well-maintained facilities, despite minor operational issues with some amenities. The gym, though generally seen as a beneficial feature, has room for improvement in terms of cleanliness and equipment maintenance.
The resort's array of swimming pools is a standout feature, offering clean, well-maintained options with varying temperatures that cater to different preferences, proving popular among families. Lastly, the parking facilities are generally praised for their spaciousness and security, although enhancements in shading and maintenance are suggested.
In summary, Ecologic Ville Resort - Oficial excels in providing a tranquil and well-equipped retreat close to urban conveniences with commendable amenities and service, though there are areas where further improvements could enhance the overall guest experience.
Hotel Brasil consistently receives high praise for its enviable location, providing guests with direct access to Parque das Águas and proximity to the city center, attractions, and diverse dining options. This setup offers convenience and charm, allowing visitors to explore effortlessly while enjoying urban and park vistas. The hotel's traditional aesthetics, ample leisure options, and spacious rooms further complement this prime location, presenting a relaxing ambiance perfect for a serene stay.
The breakfast experience at Hotel Brasil is largely positive, characterized by variety and freshness, with the warm cheese bread being a guest favorite. The attentive service enhances the meal, complementing the extensive selection of cakes, breads, fruits, and juices. While feedback suggests room for improvement, particularly in terms of consistent variety, the general consensus is that breakfast is satisfactory and contributes positively to the stay.
The spacious, well-equipped rooms offer comfort and cleanliness, making them ideal for relaxation. Many guests appreciate the ample space, practical amenities, and the cozy, clean environment. The classic charm of the hotel, coupled with its warm and helpful staff, adds to the overall appeal. Despite positive feedback, some rooms show signs of needing maintenance, with reports of outdated facilities. Attention to these concerns could enhance the guest experience further.
Cleanliness at the hotel generally receives commendation, with both private and common areas maintained well, creating a welcoming environment. Some areas, particularly older rooms and facilities, require better upkeep, but these issues are secondary to the overwhelmingly positive feedback regarding the tidy accommodations and friendly staff.
The staff at Hotel Brasil are consistently noted for their exceptional service, friendliness, and attentiveness. Their dedication to guest satisfaction is a defining feature, with employees often going above and beyond for guests.
Hotel Brasil's pool facilities, especially the heated pool, are a highlight for many visitors. Guests enjoy the clean, inviting setting, ideal for relaxation and exercise. Some minor cleanliness concerns are noted around the pool area, but overall, the pool experience is a valued aspect of the hotel.
Parking poses a mixed experience with available options but logistical challenges, such as a separate location and additional charges, can detract from the convenience. However, the availability of free street parking is appreciated by budget-conscious travelers.
For families, Hotel Brasil provides an inviting setting with family-sized rooms and a baby-friendly kitchen, though activities for children are somewhat limited. The hotel is a compelling choice for families seeking leisure and relaxation.
Overall, Hotel Brasil blends historical charm with modern comforts, offering value alongside a prime location. Despite some areas requiring improvements, it manages to create a memorable stay with its impeccable hospitality and serene environment.
Quality Hotel Aracaju, strategically located next to the RioMar Shopping Mall, offers exceptional convenience and accessibility for both leisure and business travelers. Its prime location, near the city center and Atalaia beach, combined with a serene and clean environment, makes it ideal for a wide range of guests. Families appreciate the location for its easy access to shopping and dining, while business travelers benefit from the practical blend of comfort and convenience.
Guests have generally praised the breakfast experience, highlighting the abundant options and quality items, such as tapioca, fruits and cakes. The staff’s politeness and helpfulness add to the enjoyable morning ambiance. Despite some minor critiques regarding the organization towards the end of breakfast time and suggestions for more variety, the overall sentiment is positive.
The rooms at Quality Hotel Aracaju are frequently described as comfortable and spacious with good-quality beds that ensure a restful sleep. Cleanliness is a strong point and guests appreciate the tidy and well-scented rooms. However, bathroom conditions received mixed feedback with some guests noting them as small and in need of maintenance. Noise levels and air conditioning issues were also mentioned by a few guests. Nonetheless, the overall room experience remains favorable.
Staff service at Quality Hotel Aracaju is consistently praised for its friendliness, attentiveness and prompt assistance. Guests often commend specific employees for their outstanding service, which significantly enhances the welcoming atmosphere of the hotel. The staff's effort in maintaining cleanliness, providing excellent room service and ensuring a pleasant dining experience are notable.
The pool area is well-maintained and appreciated for its cleanliness and appropriate size. Although there are comments about the pool being on the smaller side and having limited sun exposure, it remains a favored spot for relaxation. Pool service hours and occasional cleanliness issues were mentioned, but these do not significantly detract from the overall positive experience.
Parking facilities at the hotel are good with ample, secure spaces connected to the shopping mall. While there are suggestions for covering the parking lot and better signage, the overall parking experience is seen as satisfactory.
Lastly, the beds at Quality Hotel Aracaju receive high praise for their comfort and size, particularly the king and super king-size options. Although auxiliary beds and older mattresses were noted occasionally, the main beds contribute to a comfortable and enjoyable stay.
In summary, Quality Hotel Aracaju is highly regarded for its prime location, exceptional service, cleanliness, comfortable accommodations and convenient amenities, making it a favored choice for various travelers visiting Aracaju.
Hotel in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
8.8
Excellent
From $61
$
Info
Summary of reviews
Wyndham Golden Foz Suítes is a great choice for those looking for a hotel with an excellent location in Foz do Iguaçu. Guests have praised the hotel's strategic placement, which is central but still in a quiet area and within walking distance of many bars, restaurants and sights. The breakfast is a highlight for many guests with plenty of options, including fresh fruit and a large buffet. The hotel's spacious and comfortable rooms were also highlighted by guests with many describing them as "spectacular" and "amplo". The staff received high praise from guests in their reviews with many describing them as friendly, helpful and attentive. The pool is a great feature of the hotel, praised by many guests for its cleanliness and relaxing atmosphere. The hotel is a good option for those who want a great stay without breaking the bank.
Hotel in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
8.6
Very Good
From $42
$
Info
Summary of reviews
Interludium Iguassu Convention Hotel is highly commended for its serene and peaceful location surrounded by nature, offering a tranquil retreat away from urban noise. This makes it an ideal escape for guests seeking relaxation. However, the remote location can be challenging for those without personal transportation, as finding taxis or ride-sharing services, especially in the evening, can be difficult and costly. Still, guests with their own vehicles appreciate the proximity to CEAEC Cultural Center and easy access to the airport and Iguazu Falls.
The breakfast service at the hotel is well-received, praised for its variety and quality with fresh fruits, juices and a mix of hot and cold items. Staff attentiveness further enhances the positive breakfast experience, despite occasional comments on repetitiveness or minor issues like cold bread and limited juice options. Dinner experiences are more mixed with some guests enjoying the varied and flavorful buffets, while others find the options lacking and the service inconsistent, leading to long waits and occasional incorrect orders. Room service quality also shows variability.
Guests appreciate the spacious, modern and clean rooms with comfortable beds and efficient air conditioning. While most rooms are well-maintained, some suffer from minor maintenance issues such as noisy air conditioning and occasional musty smells. The hotel’s cleanliness is generally lauded with well-maintained rooms and common areas like the pool and restaurant. However, inconsistencies like rooms not being ready at check-in and occasional lapses in cleanliness are noted.
The hotel's staff receive significant praise for their friendliness and exceptional service, providing a warm and welcoming atmosphere. Staff members like Lucas, Eli, Will, Márcio, Leonardo and Janifer are often singled out for their professional and attentive approach. The reception team and housekeeping staff are also commended for their supportive and thorough service, contributing to high guest satisfaction.
While the hotel offers free Wi-Fi, many guests report issues with slow and unstable connections, particularly in rooms and common areas, which can be frustrating for those needing reliable internet access. The spa services, when operational, provide a relaxing addition to guest stays, though they are not always available.
The gym is small and minimally equipped with outdated or non-functional equipment, though it meets basic workout needs for some guests. The pool area is appreciated for its cleanliness and size, offering a beautiful and extensive space for relaxation. However, maintenance issues and inconsistent pool temperatures are points of criticism.
Parking at the hotel is generally sufficient and free, adding to guest convenience, though some reviews call for more covered and better-organized parking spaces. For families, the hotel offers excellent accommodation options with spacious, interconnected rooms, making it a fantastic destination for those traveling with children.
In summary, Interludium Iguassu Convention Hotel provides a peaceful and clean environment with friendly service, excellent breakfast and spacious rooms. However, remote location challenges, inconsistent dinner experiences, unreliable Wi-Fi and some maintenance issues are areas noted for improvement.
Hotel in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
8.7
Very Good
From $74
$
Info
Summary of reviews
Viale Cataratas Hotel & Eventos in Foz do Iguaçu is a highly regarded destination, offering a strategic location and a range of excellent amenities. Its prime position on a main avenue allows convenient access to prominent attractions such as the Brazil Falls and Iguaçu National Park, in addition to being near the borders of Argentina and Paraguay. Accessibility to shopping centers and the airport further enhances its appeal for both leisure and cross-border travel.
Guests frequently praise the hotel for its superior service, highlighting the attentive and friendly staff who contribute to an enjoyable stay. The hotel's accommodations are noted for their spaciousness, comfort, and cleanliness, with well-equipped rooms that are particularly suitable for families. Visitors appreciate the comfortable beds and quality facilities, including air conditioning and shower amenities.
The dining experience at Viale Cataratas receives positive feedback, particularly for its renowned breakfast, which is celebrated for its variety and quality. Although dinner also receives praise for its delicious and home-style offerings, some guests mention the need for more variety and alternatives. The breakfast's abundant and diverse selection is a standout feature, further complemented by attentive staff.
Recreational offerings such as the pool and family-friendly facilities enhance the overall experience. The pool area is lauded for its ambiance and cleanliness, providing a relaxing space for guests. Families appreciate the hotel's kid-friendly amenities, including a game room and dedicated children’s activities that make for a memorable family vacation.
While the hotel offers practical parking options and accessible public transportation, some guests encounter issues with room lighting, noise, and occasional Wi-Fi connectivity challenges. The gym, though functional, would benefit from improvements in equipment and maintenance.
Overall, Viale Cataratas Hotel & Eventos presents a compelling choice for travelers through its blend of a strategic location, excellent service, comfortable accommodations, and appealing amenities. Its value for money makes it a preferred option for various guests, from solo travelers to families, seeking to explore the captivating sights of Foz do Iguaçu and beyond.
Hotel in Balneario CamboriuSanta Catarina > Balneario Arroio do Silva > Balneario Camboriu
8.4
Very Good
From $107
$
Info
Summary of reviews
Mercure Camboriu presents a superb option for travelers desiring a prime location in Balneário Camboriú. Situated on the beachfront along Av. Atlântica, the hotel provides stunning ocean views and easy access to local attractions, restaurants, bars and shops. The hotel's central position near Av. Central further enhances convenience for urban explorers. Guests appreciate the organized environment, cleanliness and friendly, attentive staff. Facilities such as heated pools and a jacuzzi add to the overall positive experience, especially on cooler days.
The breakfast receives high praise for its variety, quality and taste. The selection includes fruits, bread, omelettes and waffle and sandwich makers, all backed by efficient, friendly staff in a spacious area with a seaside view. Despite some criticisms regarding repetitiveness and dietary options, many consider breakfast a highlight of their stay.
For dining, although the hotel's own restaurant is not operational for lunch and dinner, the attached restaurant receives commendation, particularly for its French cuisine and live music performances. However, the lack of in-house dining options may prompt guests to seek meals elsewhere.
Rooms are generally described as spacious, comfortable and clean with stunning sea views, modern amenities and balconies. Cleanliness is often above par, contributing to a pleasant stay. However, some rooms could benefit from better maintenance and soundproofing and improvements to bathroom conditions are needed.
Cleanliness at Mercure Camboriu, while mostly praised, has sparked some criticism regarding musty smells, outdated carpets and insufficient floor cleaning. Generally, rooms are well-maintained and organized with a high standard of daily cleaning.
The staff have garnered a mostly positive reputation for their efficiency, friendliness and helpfulness, particularly the reception and valet services. However, there are occasional mentions of inconsistent service and the need for enhanced empathy training for some staff members.
The WiFi service faces significant criticism with frequent complaints about weak connections, poor accessibility and slow speeds, highlighting the need for improvements in this area.
The well-equipped gym is generally well-regarded, though availability may sometimes be affected by maintenance. The positive aspects like ample space and quality equipment stand out despite minor cleanliness and size issues.
The pool area, featuring a variety of indoor and outdoor options and heated pools, is highly appreciated for its cleanliness, excellent beach views and good service. However, some pools are noted to be small and the heated pool sometimes doesn't reach expected temperatures.
Proximity to the beach is a major advantage, offering beautiful views and easy access to local amenities. Although the beachfront is not suitable for swimming, the scenic views and central location remain attractive features.
Family-friendly features such as a baby pantry and kid-friendly pools make Mercure Camboriu ideal for family vacations, though more children's activities would be beneficial. The hotel’s vicinity of restaurants and a safer, quieter environment in the evenings, adds to its family appeal.
While the lively central location provides easy access to vibrant nightlife, some noise from nearby bars can be expected. The heated pool available for late-night use provides a relaxing alternative.
Comfortable and high-quality beds, complete with excellent pillows and sheets, ensure a restful night's sleep, contributing significantly to the overall guest satisfaction at Mercure Camboriu.
Hotel in IlhabelaSao Paulo > San Sebastian > San Sebastian
9.3
Excellent
From $147
$
Info
Summary of reviews
Hotel Itapemar in Ilhabela emerges as a popular choice for visitors, largely due to its outstanding location and superb amenities. Nestled close to the historic center, the hotel provides easy access to the island's vibrant dining scene and attractions, offering a serene locale that complements its picturesque surroundings. Guests can enjoy the convenience and charm of being a short stroll or drive away from the heart of Ilhabela, though the beach directly adjacent may not cater ideally to swimming enthusiasts due to the presence of boats.
The hotel impresses with its breakfast selection, which is frequently described as divine. Guests revel in the variety and quality of offerings that include fruits, fresh eggs, homemade breads, and tapioca, all served with exceptional service that enhances the morning experience. Additionally, the rooms stand out for their spaciousness and impeccable cleanliness, offering comfortable beds and stunning sea views—a factor that contributes to the overall satisfaction of guests. The staff's friendliness and attentiveness receive high praise, emphasizing a service-oriented approach that ensures a welcoming environment.
Hotel Itapemar also provides an excellent pool experience with choices between heated and cold pools, catering to both families and leisure seekers. The pools, like the rest of the facilities, maintain a high standard of cleanliness and are complemented by recent renovations that add to their appeal. The pet-friendly nature of the hotel further enhances its reputation among animal-loving travelers looking for a welcoming and accommodating stay.
While the hotel excels in numerous areas, there are challenges that merit attention, such as the limited parking facilities and the inconsistent Wi-Fi service. Despite these minor issues, the overall impression is positive, with emphasis on the tranquil environment and high-quality service. With its location, amenities, and pet-friendly options, Hotel Itapemar stands out as a favored destination for those exploring the natural beauty of Ilhabela.
Residence Hotel Imperatriz is celebrated for its prime location in the heart of Imperatriz, offering guests convenient access to key city attractions, shopping centers, and the airport. The central position is advantageous for both leisure and business visitors, with spacious parking facilities enhancing the overall convenience. Guests find the area safe and inviting for leisurely strolls.
Complementing its great location, the hotel is widely praised for its exceptional breakfast experience. The offerings include a diverse and delicious selection that caters to various tastes, with standout mentions for the surprisingly good coffee and the pleasant atmosphere in the dining area. Despite some minor criticisms, the breakfast is often described as fantastic and well-served, making it a highlight for many visitors.
The accommodations at Residence Hotel Imperatriz are noted for their spaciousness and cleanliness, contributing to a comfortable and inviting stay. The rooms are described as airy and fragrant, with large, beautiful bathrooms and modern design elements. The hotel maintains a high standard of cleanliness, with efficient services ensuring that the environment feels fresh and well-maintained. The hotel's focus on delivering comfort makes it an optimal choice for restful retreats in the city.
Staff at the Residence Hotel Imperatriz receive high praise for their exceptional service and hospitality. Known for their politeness and attentiveness, the team is dedicated to ensuring guests feel valued and cared for. This commitment to service significantly enhances the hotel's reputation, providing a welcoming atmosphere that contributes to the overall positive guest experience.
While guests frequently enjoy features like ample parking and comfortable beds, the hotel faces challenges with its internet services. The Wi-Fi quality is often described as weak and unreliable, which can be a significant concern for those needing stable connections. Furthermore, the pool experience is mixed, with some finding the indoor setting less appealing due to lack of sunlight and occasional maintenance issues.
Overall, Residence Hotel Imperatriz offers a highly positive experience, with many guests impressed by its central location, exceptional breakfast, comfortable accommodations, and attentive staff. While there are some areas for improvement, particularly regarding internet connectivity and pool maintenance, the hotel's numerous strengths make it a favored choice for visitors to Imperatriz.
Resort in Porto SeguroBahia > Porto Seguro > Porto Seguro
8.9
Excellent
From $208
$
Info
Summary of reviews
Resort Arcobaleno All Inclusive is highly praised by guests for its exceptional location, just moments from the airport and near Porto Seguro’s bustling center and pristine beaches. The resort offers a well-organized beach club that enhances the beachfront experience, further cementing its appeal. Guests consistently commend the attentive and friendly staff, establishing a welcoming and family-oriented atmosphere. The overall setting, enriched by a variety of amenities, pools, and lively entertainment, promises a joyful and comfortable stay.
The dining experience at Resort Arcobaleno All Inclusive is met with positive reviews, particularly for its impressive breakfast offerings set against a stunning beachfront location. Guests enjoy a wide array of options, complemented by a phenomenal pianist and courteous staff. While dinner receives acclaim for its tasty and well-prepared meals, a desire for increased variety is occasionally expressed.
Room accommodations offer spaciousness and comfort, underscored by large beds and cleanliness throughout the resort. Although some rooms could benefit from modernization, the general atmosphere remains clean and inviting. The cleanliness of the hotel extends to common areas, pools, and dining facilities, with guests appreciating the attentiveness of the cleaning staff.
The staff at Resort Arcobaleno All Inclusive are frequently praised for their exceptional service, enhancing the overall experience with their friendliness and professionalism. Families particularly appreciate the spectacular entertainment provided for children, ensuring a memorable vacation for all ages.
While the WiFi connectivity presents some challenges, the positive aspects of the resort generally overshadow these issues. The pool area is favored for its size and cleanliness, contributing to a cohesive leisure experience alongside excellent beachside facilities. Families find the resort especially accommodating, thanks to a variety of activities and a strong family-oriented atmosphere.
The all-inclusive package at Resort Arcobaleno is acclaimed for its value and convenience, offering an ample supply of food and drinks that satisfy guests' culinary expectations. This comprehensive package, paired with attentive staff and an engaging recreation team, makes Resort Arcobaleno a delightful choice for those seeking a fulfilling vacation experience.
Hotel Pousada Natural offers an ideal retreat for guests seeking a balance between convenience and tranquility. Its prime location, near city center yet nestled in a calm, wooded area, allows easy access to shops, bars, restaurants and tourist attractions, while providing a peaceful escape from the city's hustle.
The hotel excels in cleanliness, consistently receiving high marks across rooms, bathrooms, pools and garden areas. Guests appreciate the well-maintained facilities and daily cleaning services, contributing to a comfortable and welcoming environment. The attentive and friendly staff enhance this experience, known for their exceptional service and willingness to go above and beyond for guests.
Breakfast at Hotel Pousada Natural is frequently highlighted as a major plus. The selection of fresh, tasty options, including vegan choices and the pleasant dining atmosphere, often by the pool, leave favorable impressions on guests. While dinner services are not available, requiring guests to seek food offsite after 5:30 pm, breakfast remains a standout feature.
Room accommodations receive positive reviews for their spaciousness, clean and comfortable conditions and tasteful decor. Amenities such as mini-bars and good showers add to the pleasant stay, though some guests noted areas for improvement, like better sound insulation and more consistent maintenance of furnishings and air conditioning units.
The hotel's pool facilities are highly praised, notably the beautiful outdoor area and the variety of pools including heated options. Despite occasional minor issues, most guests find the pool areas delightful and well-suited for relaxation.
While Wi-Fi can be reliably used in common areas, connectivity issues in rooms are a common complaint, suggesting a need for better internet service throughout the hotel. The spa and gym receive mixed reviews with guests enjoying quality massages in the spa, but noting room for improvement in availability and the basic gym facilities.
Families find the hotel welcoming with dedicated amenities for kids such as games and a swimming pool. However, some rooms can feel cramped for families of four and leisure options for children could be expanded.
Parking is generally convenient and secure, though it can become crowded during peak times. Overall, Hotel Pousada Natural's combination of excellent location, cleanliness, friendly staff and quality breakfast contribute to its appeal, making it a commendable choice for travelers seeking both relaxation and accessibility.
Hotel Fazenda Hípica Atibaia offers an inviting retreat with a picturesque location near the Fernão Dias highway, providing easy access and a tranquil environment perfect for relaxation and fun. The hotel's attractive infrastructure, combined with top-notch services, makes it an ideal choice for travelers seeking a harmonious setting.
Guests overwhelmingly praise the culinary experiences at the hotel, highlighting the excellent variety and taste of the breakfast and the high-quality meals served throughout the day. The attentive chef and staff, particularly at the pool bar, ensure that dining is a standout aspect of the stay, far exceeding expectations despite catering to a large number of guests. The spacious dining areas contribute to the pleasant atmosphere, enhancing the enjoyment of meals.
The hotel rooms, noted for their spaciousness and cleanliness, offer comfort with simple yet reliable accommodations. Though generally praised for their coziness, suggestions for improvements include updating linens and addressing maintenance issues, such as bathroom outdating and soundproofing. Nevertheless, guests express satisfaction with their stays, appreciating the hotel’s good cost-benefit ratio.
Exceptional cleanliness and well-maintained facilities are hallmarks of the hotel, with guests frequently noting the impeccable condition and organization throughout the property. This high standard contributes to a welcoming and inviting environment, despite minor feedback regarding specific bathroom cleanliness.
The staff at Hotel Fazenda Hípica Atibaia is consistently commended for their attentiveness, friendliness, and high-quality service. Notably, the recreation team receives accolades for creating a wonderful atmosphere for children, making the hotel a particularly appealing destination for families.
While the pool facilities offer a generally pleasant experience with nice pool settings and excellent service at the pool bar, some areas require attention, such as the temperature of outdoor pools and the management of the heated pool's capacity and cleanliness.
Overall, Hotel Fazenda Hípica Atibaia stands out as a remarkable destination for families, providing ample activities and a spacious environment that cater to relaxation and interaction. The presence of well-cared-for animals and a dedicated recreation team enhances the family-friendly atmosphere, ensuring an enjoyable stay for guests of all ages.
Hotel in Bento GoncalvesRio Grande do Sul > Bento Goncalves > Bento Goncalves
8.1
Very Good
From $49
$
Info
Summary of reviews
Dall'Onder Grande Hotel Bento Gonçalves generally receives favorable reviews, particularly highlighting its prime city-center location which offers easy access to a multitude of restaurants, cafes, shops and key tourist attractions. Guests laud the hotel for its spacious rooms, friendly staff and rich breakfast offerings. The indoor heated saltwater pool, especially enjoyable for families and other family-friendly amenities such as a large kids' area and game rooms, contribute significantly to positive guest experiences.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Eldorado Atibaia Eco Resort is celebrated for its picturesque location amidst lush greenery and proximity to São Paulo, making it a popular choice for weekend getaways. Families and individuals seeking relaxation and a nature-close experience without straying far from city amenities find this resort an ideal option. The facilities are spacious and well-maintained, with a variety of leisure activities catering to guests of all ages, contributing to its reputation as a cost-effective retreat.
Dining at the resort is a highlight, especially the breakfast, which is consistently praised for its variety and quality. Guests enjoy a selection of delicious pastas, meats, and desserts throughout the day, despite occasional feedback about limited vegetarian options and crowded dinner events. The staff's polite and attentive service enhances the dining experience, making it commendable overall.
The rooms are noted for their cleanliness and spaciousness, providing a comfortable stay, particularly appreciated by wheelchair users. However, some guests mention the need for renovation due to the dated appearance of furniture and occasional maintenance issues.
The resort maintains high standards of cleanliness, with compliments for the tidy rooms, gardens, and pools, although specific areas like the children’s pool require more attention. The staff receives overwhelming praise for their friendliness and exceptional service, contributing significantly to a warm and welcoming environment.
In terms of recreational facilities, the resort's tennis courts are a major attraction, while other sports amenities like soccer fields and beach volleyball spaces add variety. However, the gym is seen as underwhelming with limited equipment and maintenance issues. The pool area garners positive feedback for its cleanliness and size, but some facilities could benefit from enhancements to better meet guest expectations.
While the free Wi-Fi needs improvement in terms of connectivity and reliability, the spa experience is mixed, and suggestions for enhancement are noted. Despite these areas for improvement, the resort excels as a family-friendly destination, offering a range of activities that captivate children and teens, supported by an energetic recreation team. The overall family-oriented atmosphere and value for money make Eldorado Atibaia Eco Resort a compelling choice for those seeking a fulfilling and enjoyable getaway.