The pool at the Hampton Inn Chicago West Loop Fulton Market Area received mixed feedback from guests. Many appreciated the aesthetic, describing the pool as beautiful and the temperature as perfect with towels readily available. However, it was also noted that the pool was relatively small, less than 10 meters long and not deeper than 4 feet. Some guests found the overall pool area more basic than expected. Additionally, there were multiple reports of the pool being closed during their stay, which was a common disappointment.
The pool at Homewood Suites by Hilton Chicago West Loop Fulton Mkt Area receives mixed feedback from guests. Some appreciate the pool, describing it as nice and noting that they enjoyed their time there. The hotel's amenities, including the pool, gym and balcony, are often highlighted positively. However, several guests found the pool to be small and were disappointed with its size. Additionally, there were mentions that the pool was not available or closed during some stays, which detracted from the overall experience for those expecting to use this facility. Overall, while the pool is well liked by some, its limited size and occasional unavailability are points of criticism.
Best Western Chicago - Downers Grove consistently impresses guests with its excellent location, nestled right off the expressway. This strategic positioning provides hassle-free access to highways, the airport, a variety of restaurants, fast food options and shopping centers. The clean and well-maintained environment, combined with friendly staff, creates a pleasant atmosphere, making it an ideal central base for travelers visiting friends, family or exploring the area. The reasonable pricing for such an outstanding locale further cements its reputation as a top choice for both repeat and new visitors.
The breakfast experience receives generally positive feedback with many guests appreciating the tasty and diverse assortment of both hot and cold options. The well-stocked and organized breakfast area exceeds expectations and the availability of coffee 24 hours a day is a noted perk. While some mentioned that the breakfast area could be crowded and the mini fridge had occasional issues, the overall sentiment remains highly favorable.
Cleanliness is a strong point for the hotel with guests frequently praising the spotless and odor-free environment. Rooms are described as clean, spacious and comfortable with cozy beds contributing to a restful stay. The staff's friendliness and helpfulness add to the welcoming atmosphere, enhancing the overall positive experience despite minor repair needs noted by a few.
The staff at Best Western Chicago - Downers Grove earns high praise for their exceptional service and friendliness. Guests feel warmly welcomed and appreciate the staff's accommodating, professional and communicative nature. Attentive service and clean, comfortable facilities significantly contribute to guests’ enjoyable experiences.
Beds at the hotel are often highlighted for their comfort with many guests noting that they surpass expectations. Cleanliness is well-maintained and albeit a few comments about the beds being old or too soft, the general consensus is positive. Coupled with friendly staff and convenient room arrangements, the hotel provides a restful and comfortable experience for most visitors.
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