Holiday Inn Express Bridgwater M5, Jct24 by IHG
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Summary of reviewsHoliday Inn Express Bridgwater M5, Jct24 by IHG, is notably praised for its excellent location, providing convenient access to the M5 motorway and regional attractions. Despite being close to the motorway, the hotel ensures a peaceful environment, ideal for a restful stopover. Guests commend its proximity to various amenities and attractions, especially those attending the Bridgwater Carnival.
The hotel's breakfast service receives mixed reviews with many appreciating the variety and quality, including gluten-free options and a full English spread. However, some guests have noted issues with replenishment times and chaotic service during busy periods. Dinner options also draw mixed feedback; while the bar area provides a pleasant atmosphere, the limited menu and early kitchen closing times are less favorable.
The hotel excels in the quality of its rooms, which are consistently praised for being modern, clean and comfortable. Guests appreciate the thoughtful design, ample amenities such as large HD TVs and USB sockets and the meticulous cleanliness maintained throughout their stay. Accessibility features are also well-regarded, making the hotel a suitable choice for guests with disabilities.
Staff performance is a standout feature at the hotel with numerous guests praising the team for their friendliness, efficiency and helpfulness. The positive atmosphere is attributed to the staff's welcoming and professional demeanor, ensuring guests feel valued and well-cared-for.
Parking is another aspect appreciated by guests with many noting the ample and free parking spaces. However, some have highlighted issues with availability during peak times.
Despite inconsistencies in WiFi performance, the hotel offers free internet access, which is generally sufficient for guests' needs. The comfort of the beds consistently garners high praise, contributing to a restful stay.
For families, the hotel provides a child-friendly environment with a play area and gift packs for children, though some find the family rooms slightly cramped.
Overall, Holiday Inn Express Bridgwater M5, Jct24 by IHG, offers excellent value, especially for business travelers and those seeking a comfortable, convenient stopover. Its modern facilities, exceptional staff and convenient location contribute to its high ratings.
Categories
The hotel's breakfast service receives mixed reviews with many appreciating the variety and quality, including gluten-free options and a full English spread. However, some guests have noted issues with replenishment times and chaotic service during busy periods. Dinner options also draw mixed feedback; while the bar area provides a pleasant atmosphere, the limited menu and early kitchen closing times are less favorable.
The hotel excels in the quality of its rooms, which are consistently praised for being modern, clean and comfortable. Guests appreciate the thoughtful design, ample amenities such as large HD TVs and USB sockets and the meticulous cleanliness maintained throughout their stay. Accessibility features are also well-regarded, making the hotel a suitable choice for guests with disabilities.
Staff performance is a standout feature at the hotel with numerous guests praising the team for their friendliness, efficiency and helpfulness. The positive atmosphere is attributed to the staff's welcoming and professional demeanor, ensuring guests feel valued and well-cared-for.
Parking is another aspect appreciated by guests with many noting the ample and free parking spaces. However, some have highlighted issues with availability during peak times.
Despite inconsistencies in WiFi performance, the hotel offers free internet access, which is generally sufficient for guests' needs. The comfort of the beds consistently garners high praise, contributing to a restful stay.
For families, the hotel provides a child-friendly environment with a play area and gift packs for children, though some find the family rooms slightly cramped.
Overall, Holiday Inn Express Bridgwater M5, Jct24 by IHG, offers excellent value, especially for business travelers and those seeking a comfortable, convenient stopover. Its modern facilities, exceptional staff and convenient location contribute to its high ratings.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Holiday Inn Express Bridgwater M5, Jct24 by IHG, is widely appreciated for its excellent location, making it an ideal stopover for travelers heading towards Cornwall, Devon and various regional attractions such as Glastonbury, Cheddar Gorge and Burnham-on-Sea. Guests have lauded the hotel for its easy access from the M5 motorway and proximity to local amenities, including pubs, restaurants and a park and ride service.
Situated just off the motorway, the hotel provides a quiet, peaceful environment despite its accessible location. It is particularly noted for being perfectly positioned for those attending the Bridgwater Carnival with many guests finding it convenient due to its location along the carnival route and proximity to a park and ride.
The hotel is described as modern, clean and well-maintained with friendly and helpful staff contributing positively to the overall experience. The free parking and quiet surroundings add to its convenience for both short stays and longer stopovers.
While some reviews mention the hotel is not centrally located within the town, making the surrounding area somewhat commercial, the benefits of easy motorway access and a peaceful night's sleep outweigh this minor drawback. Overall, the location and facilities at the Holiday Inn Express Bridgwater M5 make it a perfect choice for travelers needing a comfortable and convenient stop on their journey.
The breakfast experience at Holiday Inn Express Bridgwater M5, Jct24 by IHG, has received mixed reviews. Many guests appreciated the variety and quality of the food options, noting the inclusion of gluten-free choices, a full English spread and continental selections. The breakfast was often described as very good, lovely and well laid out, providing a good start to the day. Guests also found it convenient and appreciated that it was included in the room price.
However, not all feedback was positive. Some guests reported issues with the breakfast service, such as long waits for food to be replenished, chaotic environments and insufficient tables during busy times. The need to book breakfast slots was highlighted as problematic by several reviewers, leading to confusion and occasionally cold food. Furthermore, the size of the breakfast plates was a recurring complaint with many finding them too small to hold a full meal.
Overall, while the breakfast is generally well-regarded for its variety and taste, improvements in organization and service efficiency could enhance the dining experience for guests.
Guests at the Holiday Inn Express Bridgwater M5, Jct24 by IHG have mixed experiences when it comes to dining in the evening. On the positive side, reviewers appreciated the prompt service and tasty meals available with reasonable pricing for drinks at the bar. Some guests highlighted that the bar area provided a pleasant evening atmosphere. However, several diners were left disappointed by the limited food options and perceived poor quality of the meals, describing them as lacking flavor or being over-priced. The restricted dinner menu, occasionally unavailable items and early kitchen closing time at 8 PM were also frequently noted drawbacks. A few guests opted to dine at the adjoining pub instead, finding it a preferable alternative. Overall, while the hotel excels in other areas such as its modern facilities and excellent customer service, the evening dining options could benefit from improvement and greater variety.
The rooms at Holiday Inn Express Bridgwater M5, Jct24 by IHG, have garnered high praise from guests for their modern, clean and comfortable nature. With a contemporary aesthetic, many guests appreciated the industrial feel of the decor and the smart design choices. The accommodation is well-equipped, featuring amenities like large HD TVs, plenty of lights, USB sockets by the beds and air conditioning, ensuring a seamless stay.
Cleanliness stands out as a consistent highlight with multiple guests noting that rooms were spotlessly clean, cleaned daily and well-maintained. The spacious and well-laid-out rooms contribute further to guest comfort with several commenting on their size and suitability for relaxing stays. Even the compact rooms were well-received for their thoughtful design and comfort.
Guests with accessibility needs found the large, clean, disabled rooms to be particularly accommodating. Good water pressure in the bathrooms and plenty of well-stocked towels and toiletries further enhanced the guest experience.
Notably, the hotel offers excellent value for money and despite the occasional comment on room size, particularly for families, most found the rooms to be more than adequate for their needs. The friendly and efficient staff helped resolve any minor issues promptly, adding to the positive experience. Overall, the modern, fresh feel combined with meticulous cleanliness and comfort makes the hotel a preferred choice for travelers.
Holiday Inn Express Bridgwater M5, Jct24 by IHG consistently receives high praise for the comfort of its beds. Many guests highlighted the comfiness of the beds and pillows, describing the beds as extremely comfortable. Several reviews emphasized having "super comfy" beds and highlighted that both the beds and the pillows felt exceptionally comfortable. The descriptors "large," "lovely," and "cosy" frequently appeared alongside mentions of the beds, indicating a generally positive and restful experience.
Although there were a few critical notes with some finding the mattresses too firm, soft or broken, the overwhelming sentiment is positive. Most guests seemed to experience very good sleep quality with many noting they had the best night's sleep and that the rooms were quiet, adding to the overall comfort.
The hotel also received commendations for being family-friendly, but there were mentions of discomfort with the sofa beds, particularly for children who found them a bit of a squeeze. Despite these minor setbacks, guests were largely satisfied with their comfortable and clean rooms, enhanced by friendly staff and exceptional bedding quality.
Overall, the high levels of bed comfort at Holiday Inn Express Bridgwater make it a standout choice for those seeking a restful stay.
Holiday Inn Express Bridgwater M5, Jct24 by IHG, consistently ranks high on cleanliness among its guests. The establishment is frequently described as spotlessly clean with both rooms and common areas maintained to an impeccable standard. Guests appreciate the modern and airy atmosphere, noting the hotel's fresh and tidy environment. Many reviews specifically highlight the spotless nature of the hotel, including daily room cleaning and exceptionally clean bathrooms. The attention to hygiene and cleanliness, especially in the context of COVID-19, has been noted as being very thorough and secure. Overall, visitors are very satisfied with the hotel's cleanliness, contributing to the establishment's reputation for providing a comfortable and hygienic stay.
The experience at Holiday Inn Express Bridgwater M5, Jct24 by IHG, is consistently highlighted by the exceptional quality of its staff. Guests frequently praised the team for being friendly, welcoming and accommodating, making their stay pleasant and enjoyable. Andrew, a notable staff member, received multiple mentions for his helpful and supportive demeanor.
Many visitors commended the staff for their efficiency and professionalism, noting that check-ins were smooth and any queries were addressed promptly. The team demonstrated outstanding customer service, often going out of their way to assist guests, whether it was managing social distancing measures during the pandemic or providing a cheerful and supportive presence.
The breakfast staff also received positive reviews for their friendliness and helpfulness, contributing to the overall positive atmosphere of the hotel. Even during busy times, the staff maintained their composure and continued to deliver excellent service, ensuring guests felt valued and well-cared-for.
Instances of unhelpfulness or rudeness were rare, overshadowed by the overwhelmingly positive feedback about the dedicated and amiable team. Overall, guests left with a strong impression of superb customer service, largely due to the consistent efforts of the Holiday Inn Express Bridgwater M5's staff to provide a welcoming and efficient hospitality experience.
The WiFi experience at Holiday Inn Express Bridgwater M5, Jct24 by IHG presents a mixed picture. On a positive note, the hotel offers free internet access with plentiful connectors for gadgets and a generally good WiFi signal, making it convenient for many users. Some guests praise the quick, high-speed internet availability. Despite these positive aspects, others report inconsistent experiences with connectivity issues, describing the WiFi as hit and miss, slow and sometimes difficult to access. Some devices lose connection often or fail to connect to the internet altogether. While the internet may sometimes be slow, it does generally work, making it a usable but not always reliable amenity.
Holiday Inn Express Bridgwater M5, Jct24, boasts a mix of reviews regarding its parking facilities. Many guests appreciated the excellent and easy parking, often highlighting the ample and free spaces available. The convenient location and good parking arrangements were also noted positively. However, there are concerns about the limited availability and cramped nature of the parking, especially during weekdays after 5:30 PM when the car park can become quite busy. Several reviewers pointed out difficulties in finding spots with some parking spaces taken by work vans and vehicles occupying disabled bays without the necessary blue badges. Despite these issues, many guests were pleased with the parking setup overall, thanks in part to helpful staff who assisted with parking logistics.
Despite several reviews pointing out that the family rooms at the Holiday Inn Express Bridgwater M5, Jct24 by IHG are rather small for a family of four, there are notable positives regarding its child-friendly environment. Families find the hotel to be a convenient base and appreciate its location, which facilitates easy family meetings and visits. The children's play area and the little gift packs provided to kids are highlights that many guests enjoy. However, some reviews express concerns over the adequacy and safety prioritization for younger children. Breakfast services also need more staff to cater efficiently to families. While the family-friendly label is frequently mentioned, the size and accommodations of the rooms could be improved to better serve families' needs.
Holiday Inn Express Bridgwater M5, Jct24, stands out among its peers and offers excellent value for money. Despite being classified as a three-star hotel, it provides an experience that feels more luxurious, making it a smart choice for budget-conscious travelers who don’t want to compromise quality. The facilities and amenities are basic but adequate, aligning well with the expectations for its rating. It's a suitable option for short-term stays with decent accommodations and satisfactory services. Multiple rooms can be reserved, making it a practical choice for group trips. While the breakfast options may leave something to be desired, the hotel's overall standards meet what one might expect from a three-star establishment. It's a decent, reliable choice for those seeking good value in their accommodation.
Holiday Inn Express Bridgwater M5, Jct24 by IHG caters well to business travelers, providing suitable facilities and services for those on work trips. Guests have found the hotel to offer good business value and deem it mostly oriented for business purposes. The hotel stands out for its easy check-in process and business-friendly services, making it convenient for short business stays and overnight stopovers. Its location just off the M5 makes it an ideal transit hotel and an excellent choice for a stopover during a long journey.
Business visitors benefit from the knowledgeable staff, who are helpful regarding working areas and help ensure traveling back to work is hassle-free. The business suites available have been noted to be adequate and sufficient for work-related needs. Whether for a single night or a longer stay, the hotel serves as a valuable and practical option for business travelers looking for a comfortable and convenient place to stay.
The Holiday Inn Express Bridgwater M5, Jct24, an IHG Hotel, is recognized for its commendable accessibility features, making it a solid choice for guests with disabilities. The hotel offers easily accessible rooms tailored to disabled guests, ensuring a comfortable stay. Guests have appreciated being able to swap to a disabled room with no fuss and highlighted the availability of disabled access rooms. The property also reserves parking bays specifically for disabled guests, although there have been occasional issues with work vans occupying these spaces, which were promptly addressed by hotel staff.
The hotel's location is another strong point, being conveniently situated close to the M5 motorway, making it ideal for a stop-over with easy access to main routes. The accessibility from the motorway is straightforward, ensuring minimal hassle for travelers.
The hotel takes COVID-19 precautions seriously with well-marked one-way systems in the bar, restaurant and breakfast areas to maintain safety. These measures have been appreciated by guests, adding to the overall sense of security during their stay.
While some aspects of accessing the hotel could be more straightforward, the overall experience for disabled guests is positive, especially for those with partial disabilities. Pet-friendly policies add to the convenience for guests traveling with animals. Ultimately, the Holiday Inn Express Bridgwater M5 stands out as an accessible, convenient and considerate option for travelers with disabilities.
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Location
Situated just off the motorway, the hotel provides a quiet, peaceful environment despite its accessible location. It is particularly noted for being perfectly positioned for those attending the Bridgwater Carnival with many guests finding it convenient due to its location along the carnival route and proximity to a park and ride.
The hotel is described as modern, clean and well-maintained with friendly and helpful staff contributing positively to the overall experience. The free parking and quiet surroundings add to its convenience for both short stays and longer stopovers.
While some reviews mention the hotel is not centrally located within the town, making the surrounding area somewhat commercial, the benefits of easy motorway access and a peaceful night's sleep outweigh this minor drawback. Overall, the location and facilities at the Holiday Inn Express Bridgwater M5 make it a perfect choice for travelers needing a comfortable and convenient stop on their journey.
Breakfast
However, not all feedback was positive. Some guests reported issues with the breakfast service, such as long waits for food to be replenished, chaotic environments and insufficient tables during busy times. The need to book breakfast slots was highlighted as problematic by several reviewers, leading to confusion and occasionally cold food. Furthermore, the size of the breakfast plates was a recurring complaint with many finding them too small to hold a full meal.
Overall, while the breakfast is generally well-regarded for its variety and taste, improvements in organization and service efficiency could enhance the dining experience for guests.
Dinner
Rooms
Cleanliness stands out as a consistent highlight with multiple guests noting that rooms were spotlessly clean, cleaned daily and well-maintained. The spacious and well-laid-out rooms contribute further to guest comfort with several commenting on their size and suitability for relaxing stays. Even the compact rooms were well-received for their thoughtful design and comfort.
Guests with accessibility needs found the large, clean, disabled rooms to be particularly accommodating. Good water pressure in the bathrooms and plenty of well-stocked towels and toiletries further enhanced the guest experience.
Notably, the hotel offers excellent value for money and despite the occasional comment on room size, particularly for families, most found the rooms to be more than adequate for their needs. The friendly and efficient staff helped resolve any minor issues promptly, adding to the positive experience. Overall, the modern, fresh feel combined with meticulous cleanliness and comfort makes the hotel a preferred choice for travelers.
Beds
Although there were a few critical notes with some finding the mattresses too firm, soft or broken, the overwhelming sentiment is positive. Most guests seemed to experience very good sleep quality with many noting they had the best night's sleep and that the rooms were quiet, adding to the overall comfort.
The hotel also received commendations for being family-friendly, but there were mentions of discomfort with the sofa beds, particularly for children who found them a bit of a squeeze. Despite these minor setbacks, guests were largely satisfied with their comfortable and clean rooms, enhanced by friendly staff and exceptional bedding quality.
Overall, the high levels of bed comfort at Holiday Inn Express Bridgwater make it a standout choice for those seeking a restful stay.
Cleanliness
Staff
Many visitors commended the staff for their efficiency and professionalism, noting that check-ins were smooth and any queries were addressed promptly. The team demonstrated outstanding customer service, often going out of their way to assist guests, whether it was managing social distancing measures during the pandemic or providing a cheerful and supportive presence.
The breakfast staff also received positive reviews for their friendliness and helpfulness, contributing to the overall positive atmosphere of the hotel. Even during busy times, the staff maintained their composure and continued to deliver excellent service, ensuring guests felt valued and well-cared-for.
Instances of unhelpfulness or rudeness were rare, overshadowed by the overwhelmingly positive feedback about the dedicated and amiable team. Overall, guests left with a strong impression of superb customer service, largely due to the consistent efforts of the Holiday Inn Express Bridgwater M5's staff to provide a welcoming and efficient hospitality experience.
Wi-Fi
Parking
Family
3 Star
Business
Business visitors benefit from the knowledgeable staff, who are helpful regarding working areas and help ensure traveling back to work is hassle-free. The business suites available have been noted to be adequate and sufficient for work-related needs. Whether for a single night or a longer stay, the hotel serves as a valuable and practical option for business travelers looking for a comfortable and convenient place to stay.
Accessible
The hotel's location is another strong point, being conveniently situated close to the M5 motorway, making it ideal for a stop-over with easy access to main routes. The accessibility from the motorway is straightforward, ensuring minimal hassle for travelers.
The hotel takes COVID-19 precautions seriously with well-marked one-way systems in the bar, restaurant and breakfast areas to maintain safety. These measures have been appreciated by guests, adding to the overall sense of security during their stay.
While some aspects of accessing the hotel could be more straightforward, the overall experience for disabled guests is positive, especially for those with partial disabilities. Pet-friendly policies add to the convenience for guests traveling with animals. Ultimately, the Holiday Inn Express Bridgwater M5 stands out as an accessible, convenient and considerate option for travelers with disabilities.
No, Holiday Inn Express Bridgwater M5, Jct24 by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Bridgwater M5, Jct24 by IHG.
No, Holiday Inn Express Bridgwater M5, Jct24 by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Bridgwater M5, Jct24 by IHG.
No, Holiday Inn Express Bridgwater M5, Jct24 by IHG doesn't have a gym.
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