Mercure Bridgwater
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Summary of reviewsMercure Bridgwater is celebrated for its excellent location in the heart of Bridgwater town, providing easy access to local amenities, major roads like the M5, the town center and the train station. Though the surrounding area may feel a bit rundown with occasional noise from emergency services, the hotel's modern, clean and welcoming ambiance makes it a favorable choice for both business and leisure travelers.
The hotel earns high marks for its breakfast and dinner offerings. Breakfast is frequently described as lovely, tasty and extensive, featuring a variety of hot and cold options and excellent service. Despite some minor concerns about price and options for allergy sufferers, the majority of guests find it a great start to the day. Dinner, especially in Marco Pierre White's restaurant, receives praise for the quality and taste of the food with guests commending the friendly and helpful staff. Some inconsistencies in food quality and service during peak times are noted, but overall, the dining experience is positively reviewed.
Rooms at Mercure Bridgwater are appreciated for their cleanliness, modern design and spaciousness. Guests highlight the large, comfortable beds, stylish decor and well-appointed features like big showers and lovely bathrooms. While there are occasional mentions of minor cleanliness issues or room wear, the overall sentiment is highly positive.
Cleanliness is a strong suit for the hotel with many guests praising the spotless rooms and well-maintained facilities. While there are sporadic mentions of cleanliness lapses, these do not significantly detract from the generally positive view.
The staff at Mercure Bridgwater is frequently described as friendly, polite and accommodating, contributing significantly to the pleasant guest experience. Though there are occasional mentions of understaffing or less cooperative staff members, the majority of guests find the service to be exemplary.
WiFi at the hotel is widely considered to be good, strong and fast with only minor connectivity issues reported. The gym receives mixed reviews with some guests noting its small size and inadequate maintenance, while others express disappointment over its availability and unclear listing during booking.
Guests consistently commend the comfort of the beds, often describing them as very comfortable or extremely comfortable. Despite a few comments about firmness, the overall consensus highlights the beds as a significant positive aspect of the stay.
Although some guests question whether Mercure Bridgwater fully meets four-star standards, especially when comparing it to budget options, many still find the hotel offers exceptional value for the price with its facilities and service.
The hotel is noted for being business-friendly, offering a good environment and facilities for business meetings, making it a preferred choice for business travelers despite limited parking spaces.
Lastly, Mercure Bridgwater is highly regarded for its pet-friendly approach, allowing dogs and providing special amenities and treats for pets. This thoughtful consideration extends to children as well, contributing to a memorable stay for families with pets.
Overall, Mercure Bridgwater is praised for its prime location, excellent service, comfortable accommodations and welcoming atmosphere for both human and furry guests.
Categories
The hotel earns high marks for its breakfast and dinner offerings. Breakfast is frequently described as lovely, tasty and extensive, featuring a variety of hot and cold options and excellent service. Despite some minor concerns about price and options for allergy sufferers, the majority of guests find it a great start to the day. Dinner, especially in Marco Pierre White's restaurant, receives praise for the quality and taste of the food with guests commending the friendly and helpful staff. Some inconsistencies in food quality and service during peak times are noted, but overall, the dining experience is positively reviewed.
Rooms at Mercure Bridgwater are appreciated for their cleanliness, modern design and spaciousness. Guests highlight the large, comfortable beds, stylish decor and well-appointed features like big showers and lovely bathrooms. While there are occasional mentions of minor cleanliness issues or room wear, the overall sentiment is highly positive.
Cleanliness is a strong suit for the hotel with many guests praising the spotless rooms and well-maintained facilities. While there are sporadic mentions of cleanliness lapses, these do not significantly detract from the generally positive view.
The staff at Mercure Bridgwater is frequently described as friendly, polite and accommodating, contributing significantly to the pleasant guest experience. Though there are occasional mentions of understaffing or less cooperative staff members, the majority of guests find the service to be exemplary.
WiFi at the hotel is widely considered to be good, strong and fast with only minor connectivity issues reported. The gym receives mixed reviews with some guests noting its small size and inadequate maintenance, while others express disappointment over its availability and unclear listing during booking.
Guests consistently commend the comfort of the beds, often describing them as very comfortable or extremely comfortable. Despite a few comments about firmness, the overall consensus highlights the beds as a significant positive aspect of the stay.
Although some guests question whether Mercure Bridgwater fully meets four-star standards, especially when comparing it to budget options, many still find the hotel offers exceptional value for the price with its facilities and service.
The hotel is noted for being business-friendly, offering a good environment and facilities for business meetings, making it a preferred choice for business travelers despite limited parking spaces.
Lastly, Mercure Bridgwater is highly regarded for its pet-friendly approach, allowing dogs and providing special amenities and treats for pets. This thoughtful consideration extends to children as well, contributing to a memorable stay for families with pets.
Overall, Mercure Bridgwater is praised for its prime location, excellent service, comfortable accommodations and welcoming atmosphere for both human and furry guests.
Hotel Taking Steps Towards Sustainability
This hotel uses eco-friendly cleaning products and toiletries, incorporates recycling and LED light bulbs, and has energy-saving switches and water-efficient showers. An electric car charging station is available for guests.
Dog Friendly Hotel
This hotel is dog-friendly and located near Whitegates Dog Park. Select rooms have balconies.
Business Hotel
As part of the Mercure chain, this hotel likely provides standard business amenities and services.
Accessible Hotel
This hotel offers comprehensive accessibility features including multiple accessible rooms with wheel-in showers and grab rails. The entire ground floor is level and accessible, with a lift to upper floors and accessible parking available.
Hotel with Gym
Mercure Bridgwater has gym facilities, providing guests with options for exercise during their stay.
4-Star Hotel
This 4-star hotel is centrally located in the historic town, offering convenient access to nearby attractions like the Somerset Coast and Quantock Hills. It features 119 well-decorated rooms, a fitness center, a restaurant, a bar, and provides room service and a 24-hour front desk.
Hotel with EV Charging Stations
Family Friendly Hotel
Guest Reviews
Mercure Bridgwater boasts a prime location, nestled right in the heart of Bridgwater town, making it an ideal base for exploring Somerset. Guests consistently highlight the hotel's convenience, being just a short walk from the town center, train station and various local amenities including shops and eateries. The central placement is perfect for both business and leisure travelers, providing easy access to the bus centre and major roads like the M5.
Despite the modern, clean and welcoming ambiance of the hotel itself, some guests note that the surrounding area feels a bit run down with descriptions of roadworks and a somewhat derelict environment. Emergency services are also mentioned as being a bit noisy during the night due to the hotel's central location on a bustling road.
Overall, while the immediate vicinity may not be the most picturesque, the hotel's convenient location and excellent service make it a favorable choice for many visitors.
Mercure Bridgwater receives a generally positive assessment for its breakfast offerings with many guests praising the selection and quality of the food. The breakfast is often described as lovely, tasty and enjoyable, providing a good variety and plenty of choices, including hot and cold options. The breakfast buffet is noted for being extensive and surpassing many guests' expectations with some highlighting the excellent service and cleanliness of the breakfast area.
However, the feedback is not entirely consistent. Some guests felt that the breakfast was average or overpriced with specific complaints about limited options for allergy sufferers and inconsistencies in the temperature and quality of the food. Despite these issues, many still found the breakfast to be a great start to the day, particularly praising the friendly and helpful staff.
The hotel's convenient location near shops, restaurants and the city center further enhances its appeal, making it a good base for city visitors. Overall, while there are areas for improvement, most guests seem to leave satisfied with their breakfast experience at Mercure Bridgwater.
Guests at Mercure Bridgwater have varied opinions about the dinner experience, though many highlight positive aspects. The food is frequently described as excellent, delicious and amazing, making the restaurant a noteworthy feature of the hotel. Dishes in both the restaurant and bar areas receive commendations for their exceptional quality. Many guests appreciate the offerings from the Marco Pierre White restaurant, often calling it a standout with beautiful and lovely food.
The service also earns positive remarks with comments noting helpful and friendly staff who contribute to a pleasant dining experience. The restaurant itself is often praised for maintaining high standards in both food quality and cooking.
However, there are mentions of certain drawbacks. Some guests feel the food does not always live up to the Marco Pierre White name, citing occasions of poor or mediocre fare. Dining in the restaurant can be problematic at times with issues like limited menus due to kitchen constraints and high prices for what is offered. Additionally, some guests report organizational challenges, such as the inability to secure a table or access room service.
In summary, Mercure Bridgwater’s dining experience is largely celebrated for its excellent food and great service, although some guests find it wanting in consistency and value.
The rooms at Mercure Bridgwater have garnered much praise for their cleanliness, modern design and spaciousness. Guests frequently described the rooms as clean, comfortable and well-equipped with many appreciating the stylish decor and modern amenities. The spacious rooms and comfortable beds were particularly highlighted with numerous mentions of the rooms being large enough to accommodate families and boasting great views and balconies.
Several guests noted the excellent condition of the rooms with well-appointed features like big showers and lovely bathrooms. Despite a few mentions of some rooms being small or showing signs of wear, the majority of reviews emphasize the rooms' overall comfort and soundproof quality. Cleanliness was a consistent positive theme, though a few guests did mention instances where cleaning could have been more thorough.
The air conditioning system was found to be effective once it kicked in, although a few guests mentioned initial difficulties with room temperature regulation. Overall, the rooms appear to deliver a high level of satisfaction, making Mercure Bridgwater a recommended stay for visitors seeking a modern and comfortable hotel experience.
In reviewing the anecdotes from guests about the beds at Mercure Bridgwater, it is clear that comfort and quality are the highlights. Numerous reviews emphasized the beds' comfort with many guests praising them as very comfortable and even extremely comfortable. Descriptions of big, extra-large double, super king and king-size beds added to the positive impressions. The beds were frequently described as comfy with comfy bedding enhancing the overall experience.
However, not all feedback was unanimous. A few guests felt the mattresses were too firm or even too hard. Despite this, the majority of sentiments focused on the comfort and ample size of the beds, contributing to a very comfortable stay. The overall consensus suggests that, for most guests, the bed quality at Mercure Bridgwater significantly enhances their travel experience.
Mercure Bridgwater boasts a reputation for cleanliness with many guests praising its very clean rooms and spotless hotel environment. The rooms and hotel are often noted for being clean and tidy throughout with particular commendation for the modern and beautifully decorated facilities.
The cleanliness extends to the bathrooms, which multiple reviews describe as clean and the overall presentation of the hotel leaves a positive impression. Guests also highlight the staff's hard work and responsiveness, contributing to the clean and comfortable atmosphere.
However, some reviews indicate occasional lapses in cleanliness, mentioning issues such as dirty glasses and mugs, soiled laundry and specific areas needing better attention like carpets and air conditioning units. Instances of dirty bathrooms, dusty coverings and unwanted stains have also been reported, hinting at inconsistent cleaning standards in certain rooms.
Despite these occasional issues, the majority view Mercure Bridgwater as a clean, well-maintained hotel with excellent service from the staff enhancing the overall experience.
The reviews of the staff at Mercure Bridgwater paint a predominantly positive picture. Guests consistently highlight the friendliness and politeness of the staff, noting that many were not just helpful but also welcoming and accommodating. Reception staff receive particular praise for their warmth and efficiency upon arrival with specific mentions of great receptionists and attentive service at both reception and dining areas. Many guests felt well looked after and commended the overall good service provided by the team.
The remarkable helpfulness of the staff is a recurring theme with many guests specifically mentioning excellent communication and a high level of attentiveness. Staff in various roles, from reception to room service and dining, are described as extremely friendly and professional. Regularly highlighted adjectives include smiling, polite, very pleasant and helpful, reflecting the positive interactions experienced by guests.
However, there are some areas where improvement is needed. A few reviews mention inadequate staffing at breakfast and in the dining room, leading to rushed service and management issues. There are also isolated mentions of non-cooperative and unfriendly staff, particularly in the bar area and occasional lapses in attentiveness and organization. Despite these occasional shortcomings, the overwhelming consensus is that the staff at Mercure Bridgwater significantly contribute to a pleasant and welcoming guest experience.
At Mercure Bridgwater, guests consistently commend the quality of the WiFi, frequently describing it as good, strong and fast. Many reviews mention that the WiFi worked well throughout their stay without any significant issues. The availability of free WiFi is appreciated, contributing positively to the overall experience. Some reviews, however, point out occasional connectivity problems, such as weak signals in certain areas, the need for frequent log-ins and sporadic outages. Despite these minor drawbacks, the general consensus indicates that the WiFi service at Mercure Bridgwater is reliable and satisfactory for most guests.
The gym at Mercure Bridgwater receives mixed reviews from guests. Many have pointed out that the gym is quite small and lacks adequate maintenance. Some visitors were disappointed to find that there was no gym available or that it wasn't open during their stay. Others noted that the gym wasn't clearly mentioned during the booking process. Despite some guests mentioning that the gym looked bigger in pictures, the overall sentiment reflects that expectations for a comprehensive fitness experience may not be fully met at this hotel.
Mercure Bridgwater boasts excellent standards and offers exceptional value for the price paid. Guests have enjoyed lovely dinners in the bar area and appreciated the good business center. Its excellent location also stands out as a key highlight.
However, there have been contrasting opinions about its four-star rating. Some guests felt the hotel should not be considered a four-star establishment, mentioning insufficient staff in the dining room, a lack of five-star services and issues like a dirty balcony. Comparisons have been drawn to budget hotels like Travel Lodge and Premier Inn with some suggesting that these alternatives offered better experiences.
Overall, while the hotel has received praise for several of its facilities and value, it appears that its four-star rating has been a point of contention among some guests.
Mercure Bridgwater is positively recognized for its business-friendly environment and excellent facilities tailored to business meetings. The hotel is described as a good place for meetings and a good business center, making it a preferred choice for business travelers. Many guests appreciate the helpful staff and the hotel's prime location, advantageous for business activities. Despite its limited hotel parking spaces, it remains a favored option for business stays.
Mercure Bridgwater has established itself as a highly dog-friendly hotel, ensuring that pets are welcome and well taken care of. Guests appreciated the ability to bring their dogs, noting it as a significant advantage and a rare offering compared to most hotels that do not allow pets. The hotel's pet-friendly amenities include bowls, mats, rugs and blankets specially provided for dogs, making it evident that pets are not just tolerated but genuinely catered for.
The presence of treats for dogs in the foyer further enhances the welcoming atmosphere for canine guests. Although there were mixed mentions about pet policies, the overall sentiment highlights the hotel's commitment to being accessible to pet owners with dogs allowed in the rooms and warmly received throughout the establishment.
This pet-friendly approach allows families to enjoy their stay together, including those with cats. Additionally, the thoughtful touches, such as the Easter bunny for children, contribute to a memorable visit for both human and furry family members.
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Location
Despite the modern, clean and welcoming ambiance of the hotel itself, some guests note that the surrounding area feels a bit run down with descriptions of roadworks and a somewhat derelict environment. Emergency services are also mentioned as being a bit noisy during the night due to the hotel's central location on a bustling road.
Overall, while the immediate vicinity may not be the most picturesque, the hotel's convenient location and excellent service make it a favorable choice for many visitors.
Breakfast
However, the feedback is not entirely consistent. Some guests felt that the breakfast was average or overpriced with specific complaints about limited options for allergy sufferers and inconsistencies in the temperature and quality of the food. Despite these issues, many still found the breakfast to be a great start to the day, particularly praising the friendly and helpful staff.
The hotel's convenient location near shops, restaurants and the city center further enhances its appeal, making it a good base for city visitors. Overall, while there are areas for improvement, most guests seem to leave satisfied with their breakfast experience at Mercure Bridgwater.
Dinner
The service also earns positive remarks with comments noting helpful and friendly staff who contribute to a pleasant dining experience. The restaurant itself is often praised for maintaining high standards in both food quality and cooking.
However, there are mentions of certain drawbacks. Some guests feel the food does not always live up to the Marco Pierre White name, citing occasions of poor or mediocre fare. Dining in the restaurant can be problematic at times with issues like limited menus due to kitchen constraints and high prices for what is offered. Additionally, some guests report organizational challenges, such as the inability to secure a table or access room service.
In summary, Mercure Bridgwater’s dining experience is largely celebrated for its excellent food and great service, although some guests find it wanting in consistency and value.
Rooms
Several guests noted the excellent condition of the rooms with well-appointed features like big showers and lovely bathrooms. Despite a few mentions of some rooms being small or showing signs of wear, the majority of reviews emphasize the rooms' overall comfort and soundproof quality. Cleanliness was a consistent positive theme, though a few guests did mention instances where cleaning could have been more thorough.
The air conditioning system was found to be effective once it kicked in, although a few guests mentioned initial difficulties with room temperature regulation. Overall, the rooms appear to deliver a high level of satisfaction, making Mercure Bridgwater a recommended stay for visitors seeking a modern and comfortable hotel experience.
Beds
However, not all feedback was unanimous. A few guests felt the mattresses were too firm or even too hard. Despite this, the majority of sentiments focused on the comfort and ample size of the beds, contributing to a very comfortable stay. The overall consensus suggests that, for most guests, the bed quality at Mercure Bridgwater significantly enhances their travel experience.
Cleanliness
The cleanliness extends to the bathrooms, which multiple reviews describe as clean and the overall presentation of the hotel leaves a positive impression. Guests also highlight the staff's hard work and responsiveness, contributing to the clean and comfortable atmosphere.
However, some reviews indicate occasional lapses in cleanliness, mentioning issues such as dirty glasses and mugs, soiled laundry and specific areas needing better attention like carpets and air conditioning units. Instances of dirty bathrooms, dusty coverings and unwanted stains have also been reported, hinting at inconsistent cleaning standards in certain rooms.
Despite these occasional issues, the majority view Mercure Bridgwater as a clean, well-maintained hotel with excellent service from the staff enhancing the overall experience.
Staff
The remarkable helpfulness of the staff is a recurring theme with many guests specifically mentioning excellent communication and a high level of attentiveness. Staff in various roles, from reception to room service and dining, are described as extremely friendly and professional. Regularly highlighted adjectives include smiling, polite, very pleasant and helpful, reflecting the positive interactions experienced by guests.
However, there are some areas where improvement is needed. A few reviews mention inadequate staffing at breakfast and in the dining room, leading to rushed service and management issues. There are also isolated mentions of non-cooperative and unfriendly staff, particularly in the bar area and occasional lapses in attentiveness and organization. Despite these occasional shortcomings, the overwhelming consensus is that the staff at Mercure Bridgwater significantly contribute to a pleasant and welcoming guest experience.
Wi-Fi
Gym
4 Star
However, there have been contrasting opinions about its four-star rating. Some guests felt the hotel should not be considered a four-star establishment, mentioning insufficient staff in the dining room, a lack of five-star services and issues like a dirty balcony. Comparisons have been drawn to budget hotels like Travel Lodge and Premier Inn with some suggesting that these alternatives offered better experiences.
Overall, while the hotel has received praise for several of its facilities and value, it appears that its four-star rating has been a point of contention among some guests.
Business
Dog Friendly
The presence of treats for dogs in the foyer further enhances the welcoming atmosphere for canine guests. Although there were mixed mentions about pet policies, the overall sentiment highlights the hotel's commitment to being accessible to pet owners with dogs allowed in the rooms and warmly received throughout the establishment.
This pet-friendly approach allows families to enjoy their stay together, including those with cats. Additionally, the thoughtful touches, such as the Easter bunny for children, contribute to a memorable visit for both human and furry family members.
No, Mercure Bridgwater doesn't have any pool.
No, a spa isn't available at Mercure Bridgwater.
Yes, Mercure Bridgwater welcomes dogs.
No, parking facilities aren't available at Mercure Bridgwater.
Yes, Mercure Bridgwater has a gym.
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