InterContinental Brisbane by IHG
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Summary of reviewsThe InterContinental Brisbane by IHG enjoys a prime location in the heart of the city's Central Business District, placing guests near the bustling Queen Street Mall with easy access to shopping, dining and major attractions. This central positioning is consistently praised for its convenience, making it ideal for both business and leisure travelers.
Breakfast at the hotel is frequently lauded for its variety and quality. Guests appreciate the delicious selection and the pleasant ambiance, further enhanced by the attentive and friendly staff. While there are minor complaints regarding the temperature of some cooked items and the preference for barista-made coffee, the overall sentiment remains very positive.
Dining experiences at the InterContinental Brisbane by IHG receive favorable reviews for the quality and taste of their meals. Guests enjoy the diverse restaurant options and commend room service and executive suite meals. Although there are occasional concerns about service speed and availability, the majority of reviews celebrate the excellent food and warm service.
The rooms at InterContinental Brisbane by IHG are noted for their cleanliness, comfort and functionality, featuring large, well-lit spaces and comfortable beds. However, several guests feel the décor is outdated, highlighting the need for refurbishment to match the otherwise high standards of service and cleanliness.
The hotel's reputation for cleanliness stands out with rooms and public areas frequently described as spotless and well-maintained. Although some guests point out areas that could use improvement, the general appeal lies in the hotel's impeccable housekeeping standards.
The staff at InterContinental Brisbane by IHG consistently receive high praise for their friendliness, professionalism and attentiveness. From smooth check-ins to accommodating concierge services, the team's dedication greatly enhances the guest experience, leaving a lasting positive impression.
Free Wi-Fi at the hotel is generally well-received for its strong connectivity and ease of access, although a few guests experience issues with streaming services and connectivity problems. Nonetheless, most find the Wi-Fi service commendable.
The hotel's gym and pool facilities receive high marks for their quality and maintenance, offering guests excellent options for fitness and relaxation. The well-equipped gym and the enjoyable pool area contribute positively to the overall guest experience.
Valet parking at InterContinental Brisbane by IHG is appreciated for its efficiency and convenience, despite some guest concerns about the cost. The service is generally valued for its professional and prompt nature.
The hotel’s family-friendly atmosphere is a highlight with special touches like festive decorations and thoughtful gestures for children, ensuring a comfortable and memorable stay for all family members. Spacious rooms, accommodating staff and popular breakfast options further add to its appeal for families.
For business travelers, InterContinental Brisbane by IHG excels with its strategic location, excellent conference facilities and professional staff. The well-equipped rooms support productivity, making it a preferred choice for those on business trips.
In summary, InterContinental Brisbane by IHG offers a superb location, excellent service and a clean, comfortable environment. With standout breakfast offerings, quality dining experiences, accommodating staff and amenities that cater to both leisure and business travelers, it stands as a highly recommended destination in Brisbane.
Categories
Breakfast at the hotel is frequently lauded for its variety and quality. Guests appreciate the delicious selection and the pleasant ambiance, further enhanced by the attentive and friendly staff. While there are minor complaints regarding the temperature of some cooked items and the preference for barista-made coffee, the overall sentiment remains very positive.
Dining experiences at the InterContinental Brisbane by IHG receive favorable reviews for the quality and taste of their meals. Guests enjoy the diverse restaurant options and commend room service and executive suite meals. Although there are occasional concerns about service speed and availability, the majority of reviews celebrate the excellent food and warm service.
The rooms at InterContinental Brisbane by IHG are noted for their cleanliness, comfort and functionality, featuring large, well-lit spaces and comfortable beds. However, several guests feel the décor is outdated, highlighting the need for refurbishment to match the otherwise high standards of service and cleanliness.
The hotel's reputation for cleanliness stands out with rooms and public areas frequently described as spotless and well-maintained. Although some guests point out areas that could use improvement, the general appeal lies in the hotel's impeccable housekeeping standards.
The staff at InterContinental Brisbane by IHG consistently receive high praise for their friendliness, professionalism and attentiveness. From smooth check-ins to accommodating concierge services, the team's dedication greatly enhances the guest experience, leaving a lasting positive impression.
Free Wi-Fi at the hotel is generally well-received for its strong connectivity and ease of access, although a few guests experience issues with streaming services and connectivity problems. Nonetheless, most find the Wi-Fi service commendable.
The hotel's gym and pool facilities receive high marks for their quality and maintenance, offering guests excellent options for fitness and relaxation. The well-equipped gym and the enjoyable pool area contribute positively to the overall guest experience.
Valet parking at InterContinental Brisbane by IHG is appreciated for its efficiency and convenience, despite some guest concerns about the cost. The service is generally valued for its professional and prompt nature.
The hotel’s family-friendly atmosphere is a highlight with special touches like festive decorations and thoughtful gestures for children, ensuring a comfortable and memorable stay for all family members. Spacious rooms, accommodating staff and popular breakfast options further add to its appeal for families.
For business travelers, InterContinental Brisbane by IHG excels with its strategic location, excellent conference facilities and professional staff. The well-equipped rooms support productivity, making it a preferred choice for those on business trips.
In summary, InterContinental Brisbane by IHG offers a superb location, excellent service and a clean, comfortable environment. With standout breakfast offerings, quality dining experiences, accommodating staff and amenities that cater to both leisure and business travelers, it stands as a highly recommended destination in Brisbane.
Luxury Hotel
InterContinental Brisbane by IHG is a 5-star luxury hotel housed in a historic building, recently undergoing a significant renovation. It offers 321 beautifully designed rooms, many with breathtaking city views, and four exceptional restaurants and bars. The hotel also features an outdoor pool, a hot tub, and a 24-hour fitness center, providing a sophisticated guest experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Guest Reviews
Nestled in the heart of Brisbane's Central Business District, the InterContinental Brisbane by IHG offers an exceptional location that places guests within arm's reach of everything the city has to offer. The hotel is strategically situated right on the bustling Queen Street Mall, providing immediate access to shopping, dining and entertainment venues. Its central positioning ensures that attractions such as cafes, restaurants, parks and the river are all just a short stroll away.
Guests consistently praise the hotel’s convenience for attending events, business meetings and exploring the city's vibrant offerings. The proximity to the pedestrian street, bus and ferry services enhances its appeal for those looking to navigate Brisbane with ease. The location is often described as perfect, superb and unbeatable for anyone wanting to immerse themselves in the urban lifestyle of Brisbane.
The InterContinental Brisbane by IHG's fine balance of centrality and accessibility, combined with its quality service and amenities, makes it a highly recommended choice for both business and leisure travelers. The hotel’s close connection to local attractions and its seamless integration into the city's fabric underscores its reputation as one of Brisbane's prime places to stay.
A recurring highlight in guest reviews of InterContinental Brisbane by IHG is the impressive variety and quality of the breakfast offerings. The buffet breakfast frequently receives accolades for its extensive and delicious selection with many guests describing it as amazing, fantastic and incredible. Specific praise is given to items like omelets and poached eggs made fresh, adding to the delightful dining experience.
Moreover, the breakfast room's location and presentation have also garnered positive feedback, contributing to a pleasant ambiance for guests to enjoy their meal. The staff's exceptional service is another standout feature, often being cited as friendly, welcoming and attentive.
However, not all feedback is glowing. Some guests found the cooked breakfast to be cold and a few expressed dissatisfaction with the quality and temperature of the coffee, suggesting a preference for barista-made coffee over instant options typically available in the buffet. Additionally, a need for more vegetarian options was mentioned by some guests.
Despite these minor drawbacks, the central sentiment among reviews remains overwhelmingly positive, making InterContinental Brisbane by IHG's breakfast experience a notable feature for travelers seeking a satisfying start to their day.
The dinner experience at InterContinental Brisbane by IHG has received mixed feedback from guests with a notable number of positive comments highlighting the overall quality. Many guests praised the restaurant options, describing the dinner and dessert as nice and the food as some of the best they've had anywhere. Specific mentions pointed to a lovely dinner and excellent meals in the restaurant. Pre-dinner drinks were also appreciated, enhancing the dining experience.
Room service meals were complimented for their superb quality and the executive suite meals and buffets were well-received. The exceptional food and service were frequently highlighted with some guests noting that the meals were served with a natural smile, adding to a pleasant dining atmosphere.
However, not all reviews were entirely favorable. Some guests found the restaurant not open during their stay, leading to a less pleasant dining experience. There was also mention of slow service at the bar during the night and limited hot breakfast options. A particular review pointed out that although the dinner restaurant meal was exceptional, the experience was let down by wait staff and kitchen issues.
Overall, while there were some service hiccups and availability issues, the dining experience at InterContinental Brisbane by IHG is largely celebrated for its quality food, attentive service and overall enjoyable meals.
InterContinental Brisbane by IHG offers a blend of positives and areas needing improvement in its room accommodations. Rooms are consistently praised for their cleanliness, comfort and size with many guests appreciating the spotless state and functionality of the spaces. Guests frequently note that the rooms are large and comfortable with effective lighting and excellent city views from higher floors. The beds are often described as super comfortable, enhancing the overall stay.
However, numerous reviews point out that the rooms are quite dated with decor that feels old-fashioned and in need of refurbishment. The general consensus is that while the rooms maintain a level of cleanliness, the outdated furniture, peeling wallpaper and worn carpets detract from the overall experience. Specific complaints include issues with room smells, noise and air conditioning inefficiencies.
On a positive note, the staff's professionalism and friendliness at both the reception and dining areas receive high marks. The hotel’s central location also adds convenience, making it a practical choice for travelers who prioritize proximity to city attractions. Despite the dated interiors, many guests find the rooms to be comfortable, functional and sufficient for a good night's rest.
Nestled in the heart of Brisbane, the Hilton Hotel serves as a sanctuary for travelers with a particular penchant for exceptional sleep quality. Numerous guests have consistently praised the hotel for its array of comfortable beds, describing them as absolutely perfect, amazingly comfortable and in some cases, the most comfortable bed in the world. Most found the beds to be clean and flawless, ensuring a restful night complemented by the hotel's high standards of cleanliness and service.
While the majority of reviews were positive, citing comfy and super comfy beds with the right mix of softness and support, a few divergent opinions noted that some beds felt too soft or a bit hard. For some, the pillows weren't quite up to par with mentions of them being either too soft or too hard.
Though occasional comments suggested beds seemed a bit old or not comfortable, these were vastly outnumbered by the glowing reviews. Some guests did mention issues with bed size, indicating that a few beds were too small for their liking.
Overall, the hotel rooms were highlighted for their cleanliness and comfort with friendly and cooperative staff contributing to a welcoming environment. Exceptional service and great room conditions rounded out the experience, making InterContinental Brisbane by IHG a favorable choice for travelers seeking comfort and convenience during their stay.
InterContinental Brisbane by IHG boasts a remarkable reputation for cleanliness with numerous guests highlighting the immaculate state of the rooms and hotel premises. Cleanliness was often described as impeccable and spotless, creating an inviting atmosphere that many found very clean and cool. The rooms were frequently praised for being clean, comfortable and well-maintained with some guests noting the exceptional efforts of the room cleaning staff.
However, a few areas could use some attention. Some rooms were described as dated with a musty smell or grubby carpet and there were occasional lapses such as dusty areas under sofas, an outdated decor and a lack of thorough cleaning on some instances. Notably, the bathrooms generally met cleanliness expectations.
Despite these minor drawbacks, the hotel's inviting decor and spacious, clean environment contributed to a relaxing stay for most. The overall impression of InterContinental Brisbane by IHG is one of a clean, quiet and well-kept establishment, ensuring guest satisfaction through its diligent housekeeping efforts and appealing interiors.
The reviews for InterContinental Brisbane by IHG highlight the exceptional service provided by the hotel staff. Guests consistently praised the team for their friendliness, helpfulness and professionalism. Check-in and checkout experiences were frequently mentioned as being smooth and pleasant with particular kudos given to individual staff members for their attentive care. The concierge service stood out for being especially accommodating with staff going above and beyond to assist guests with their needs and provide valuable tips. Efficiency and warmth seemed to be a hallmark of the hotel's service, making guests feel welcomed and cared for throughout their stay.
While there were a few mentions of staff not meeting expectations in some areas, the overwhelming sentiment was one of satisfaction and appreciation for the dedicated and knowledgeable team. Both reception and dining area staff were highlighted for their outstanding service with special recognition given to employees who made personal efforts to ensure a positive experience. The team’s professionalism, combined with their genuine friendliness and willingness to help, left a lasting impression on guests, contributing to the hotel's excellent reputation for customer service.
InterContinental Brisbane by IHG offers free Wi-Fi that received positive feedback from numerous guests who found the service great and the connectivity strong. Guests highlighted the ease of accessing the internet with comments such as Wi-Fi was working well. However, a few noted issues with not being able to stream services on mobile devices and some connectivity problems. While the majority appreciated the free Wi-Fi, there were occasional mentions about difficulties connecting to the Hilton Honours system and a few problems with the TVs not functioning correctly.
The gym at InterContinental Brisbane by IHG receives positive feedback from guests who find it to be well-equipped and excellent. Many describe the fitness center as outstanding and wonderful, highlighting its good facilities and overall environment. The gym, often mentioned alongside the pool, contributes significantly to the hotel's appeal, offering guests a satisfactory place to maintain their fitness routines during their stay. The consensus is that the gym provides a commendable experience for those looking to stay active.
The InterContinental Brisbane by IHG boasts an outdoor swimming pool that has received numerous commendations for its excellent facilities. Guests have described the pool as wonderful, outstanding and stunning, emphasizing the enjoyable experience it offers. Many have appreciated its niceness, finding it to be a great place to relax and swim. The pool facilities have been praised as great and good with particular enjoyment noted in the combination of the pool and spa amenities. Despite some mentions of the pool being a bit outdated and primarily serving as a lap pool, the overall sentiment highlights a highly positive experience with the pool area at the InterContinental Brisbane by IHG.
InterContinental Brisbane by IHG offers a valet parking service that many guests find convenient and accessible. The system is generally praised for its efficiency and ease of access, particularly for those who prefer not to park their own vehicles. Many reviews highlight the professional and prompt nature of the valet service, noting its positive impact on their stay. However, several guests have pointed out that the cost of parking is quite high with some describing it as expensive or noticing an extra charge for this service. Despite this, others appreciate the added convenience and the overall excellent management of the parking facilities.
InterContinental Brisbane by IHG is highly regarded for its family-friendly atmosphere, making it an excellent choice for those traveling with children. The hotel's Christmas decorations at reception added a festive touch, while thoughtful gestures like providing sweets for a child's birthday were well-received. The comfort of the bedding and the spacious family rooms contributed to a pleasant stay. Guests appreciated the convenient valet parking and the helpful, courteous staff. Breakfast was particularly popular with the kids, enhancing the overall family experience. The hotel effectively caters to families, ensuring that all members, including toddlers, feel welcome and comfortable.
InterContinental Brisbane by IHG emerges as an exemplary choice for business travelers, offering a host of facilities tailored to meet the needs of professionals on the move. The hotel is lauded for its great location, conveniently close to business meeting spots and considered ideal for business travel. Guests repeatedly highlight the quality of the business facilities, including excellent conference rooms and dedicated business centers, ensuring a productive stay. The conference staff receives high praise for their professionalism and efficient service, making events and meetings run smoothly.
Rooms are well-equipped for working in, allowing guests the flexibility to manage their tasks comfortably. While there's a suggestion for room service menu improvements, breakfast is provided upon request, catering to the early starts often necessary for business engagements. The professional demeanor of the hotel staff, including valet parking services, adds to the overall positive experience, making InterContinental Brisbane by IHG a top choice for those traveling for business purposes.
Hilton Brisbane stands out for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is noted for its ease of access with appropriately placed access ramps that facilitate smooth movement throughout the property. Guests have found the accessible rooms, such as Room 911, to be of high standard, offering facilities tailored to their needs. The spacious bathrooms and showers, complemented by the use of shower curtains, make it easy to use shower chairs, while the raised toilet pedestal and effective floor drainage add to the overall convenience. Additionally, the hotel's central location is praised for being easily accessible.
InterContinental Brisbane by IHG is highly regarded as an excellent choice for honeymooners, providing an ideal backdrop for a memorable romantic getaway. Reviewers frequently describe their stay as perfect for a honeymoon and mention having a wonderful honeymoon experience. Guests praise the clean rooms and the high level of service, enhancing their special trip. The hotel offers honeymoon packages that have been well-received, adding thoughtful touches like champagne surprises that add to the celebration. Whether it's for a honeymoon or an anniversary, InterContinental Brisbane by IHG ensures a delightful and memorable stay with its kind-hearted service and attention to detail.
InterContinental Brisbane by IHG delivers an undeniably luxurious stay, standing out as a superb 5-star hotel. Guests frequently highlight the very high standards maintained throughout the property, reflecting an air of opulence. The suites and rooms are described as luxurious with some featuring balconies that overlook the river, enhancing the overall experience.
The executive rooms and the Executive Club offer an elevated level of luxury, often deemed fantastic by those who have experienced it. The hotel's luxurious setting and surroundings further amplify its refined ambiance. Whether it's for leisure or business, InterContinental Brisbane by IHG consistently impresses with its commitment to providing a luxurious and elegant accommodation experience.
The InterContinental Brisbane by IHG stands out as a prime destination for couples seeking a romantic escape. Guests frequently highlight the hotel's suitability for romantic getaways, painting it as an ideal spot for those special moments. The ambiance is perfect for a romantic dinner, offering an inviting and intimate venue for couples to enjoy their evening.
Reviews praise the staff for their professionalism, politeness and courtesy, contributing to an overall pleasant stay. Excellent valet service and a well-stocked mini bar fridge add to the sense of luxury and convenience. Cleanliness also receives commendations with guests noting the ultra-clean environment maintained by the diligent staff.
For those celebrating anniversaries or simply seeking a romantic retreat, InterContinental Brisbane by IHG delivers a satisfying blend of romance, comfort and impeccable service.
Location Show Map
Location
Guests consistently praise the hotel’s convenience for attending events, business meetings and exploring the city's vibrant offerings. The proximity to the pedestrian street, bus and ferry services enhances its appeal for those looking to navigate Brisbane with ease. The location is often described as perfect, superb and unbeatable for anyone wanting to immerse themselves in the urban lifestyle of Brisbane.
The InterContinental Brisbane by IHG's fine balance of centrality and accessibility, combined with its quality service and amenities, makes it a highly recommended choice for both business and leisure travelers. The hotel’s close connection to local attractions and its seamless integration into the city's fabric underscores its reputation as one of Brisbane's prime places to stay.
Breakfast
Moreover, the breakfast room's location and presentation have also garnered positive feedback, contributing to a pleasant ambiance for guests to enjoy their meal. The staff's exceptional service is another standout feature, often being cited as friendly, welcoming and attentive.
However, not all feedback is glowing. Some guests found the cooked breakfast to be cold and a few expressed dissatisfaction with the quality and temperature of the coffee, suggesting a preference for barista-made coffee over instant options typically available in the buffet. Additionally, a need for more vegetarian options was mentioned by some guests.
Despite these minor drawbacks, the central sentiment among reviews remains overwhelmingly positive, making InterContinental Brisbane by IHG's breakfast experience a notable feature for travelers seeking a satisfying start to their day.
Dinner
Room service meals were complimented for their superb quality and the executive suite meals and buffets were well-received. The exceptional food and service were frequently highlighted with some guests noting that the meals were served with a natural smile, adding to a pleasant dining atmosphere.
However, not all reviews were entirely favorable. Some guests found the restaurant not open during their stay, leading to a less pleasant dining experience. There was also mention of slow service at the bar during the night and limited hot breakfast options. A particular review pointed out that although the dinner restaurant meal was exceptional, the experience was let down by wait staff and kitchen issues.
Overall, while there were some service hiccups and availability issues, the dining experience at InterContinental Brisbane by IHG is largely celebrated for its quality food, attentive service and overall enjoyable meals.
Rooms
However, numerous reviews point out that the rooms are quite dated with decor that feels old-fashioned and in need of refurbishment. The general consensus is that while the rooms maintain a level of cleanliness, the outdated furniture, peeling wallpaper and worn carpets detract from the overall experience. Specific complaints include issues with room smells, noise and air conditioning inefficiencies.
On a positive note, the staff's professionalism and friendliness at both the reception and dining areas receive high marks. The hotel’s central location also adds convenience, making it a practical choice for travelers who prioritize proximity to city attractions. Despite the dated interiors, many guests find the rooms to be comfortable, functional and sufficient for a good night's rest.
Beds
While the majority of reviews were positive, citing comfy and super comfy beds with the right mix of softness and support, a few divergent opinions noted that some beds felt too soft or a bit hard. For some, the pillows weren't quite up to par with mentions of them being either too soft or too hard.
Though occasional comments suggested beds seemed a bit old or not comfortable, these were vastly outnumbered by the glowing reviews. Some guests did mention issues with bed size, indicating that a few beds were too small for their liking.
Overall, the hotel rooms were highlighted for their cleanliness and comfort with friendly and cooperative staff contributing to a welcoming environment. Exceptional service and great room conditions rounded out the experience, making InterContinental Brisbane by IHG a favorable choice for travelers seeking comfort and convenience during their stay.
Cleanliness
However, a few areas could use some attention. Some rooms were described as dated with a musty smell or grubby carpet and there were occasional lapses such as dusty areas under sofas, an outdated decor and a lack of thorough cleaning on some instances. Notably, the bathrooms generally met cleanliness expectations.
Despite these minor drawbacks, the hotel's inviting decor and spacious, clean environment contributed to a relaxing stay for most. The overall impression of InterContinental Brisbane by IHG is one of a clean, quiet and well-kept establishment, ensuring guest satisfaction through its diligent housekeeping efforts and appealing interiors.
Staff
While there were a few mentions of staff not meeting expectations in some areas, the overwhelming sentiment was one of satisfaction and appreciation for the dedicated and knowledgeable team. Both reception and dining area staff were highlighted for their outstanding service with special recognition given to employees who made personal efforts to ensure a positive experience. The team’s professionalism, combined with their genuine friendliness and willingness to help, left a lasting impression on guests, contributing to the hotel's excellent reputation for customer service.
Wi-Fi
Gym
Pool
Parking
Family
Business
Rooms are well-equipped for working in, allowing guests the flexibility to manage their tasks comfortably. While there's a suggestion for room service menu improvements, breakfast is provided upon request, catering to the early starts often necessary for business engagements. The professional demeanor of the hotel staff, including valet parking services, adds to the overall positive experience, making InterContinental Brisbane by IHG a top choice for those traveling for business purposes.
Accessible
Honeymoon
Luxury
The executive rooms and the Executive Club offer an elevated level of luxury, often deemed fantastic by those who have experienced it. The hotel's luxurious setting and surroundings further amplify its refined ambiance. Whether it's for leisure or business, InterContinental Brisbane by IHG consistently impresses with its commitment to providing a luxurious and elegant accommodation experience.
Romantic
Reviews praise the staff for their professionalism, politeness and courtesy, contributing to an overall pleasant stay. Excellent valet service and a well-stocked mini bar fridge add to the sense of luxury and convenience. Cleanliness also receives commendations with guests noting the ultra-clean environment maintained by the diligent staff.
For those celebrating anniversaries or simply seeking a romantic retreat, InterContinental Brisbane by IHG delivers a satisfying blend of romance, comfort and impeccable service.
Yes, InterContinental Brisbane by IHG has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at InterContinental Brisbane by IHG.
No, InterContinental Brisbane by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Brisbane by IHG.
Yes, InterContinental Brisbane by IHG has a gym.
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