Brisbane, 21 Lambert Street, Kangaroo Point-27.473971,153.036961(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 12 Oct - Tue, 13 Oct12 Oct - 13 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Point Hotel receives high praise for its strategic location and accessibility. Nestled by the Brisbane River, it offers easy access to transport options such as ferries and Uber, making city attractions like South Bank, Story Bridge and the river walk conveniently reachable. Guests appreciate the peaceful setting of Kangaroo Point contrasted against Brisbane's bustling CBD. The hotel's proximity to essential amenities, including hospitals, restaurants and cultural venues, alongside the availability of free parking, enhances its appeal. These aspects, combined with the overall ease of exploring Brisbane from this central point, have made Point Hotel a favored choice among travelers.
Many guests are enthusiastic about the breakfast offerings, describing the food as delicious and varied. The breakfast crew's professionalism adds to the dining experience. However, a shift from a buffet to an a la carte menu has drawn some critique with certain guests preferring the buffet style. Despite this, the breakfast remains a highlight for many.
Dining at Lamberts Restaurant is generally well-regarded with guests commending the excellent and diverse food quality. Room service is praised for its promptness and tasty offerings, although some guests found the prices high and occasionally had minor issues, such as cold food.
The rooms are recognized for their size, cleanliness and comfort. Spaciousness is a standout feature, though some guests note that the decor could use updating. Despite occasional reports of noise and minor cleanliness issues, most reviews emphasize the comfort and lovely views from the rooms.
Service is a strong point at Point Hotel with the staff frequently described as friendly, professional and helpful. Specific team members, such as Mark and Jeremy, receive commendations for going the extra mile, significantly enhancing the guest experience.
Cleanliness across the hotel earns high marks from guests, who frequently describe the property as tidy and well-maintained. Occasional lapses in cleaning do occur, such as with carpets or the pool area, but these are generally minor. The pool itself is often praised for its pleasant temperature and cleanliness, although some guests note the need for more consistent maintenance.
The hotel provides reliable and fast free wifi, a valued amenity for staying connected. Although there are few mentions of spotty connections when streaming, these instances are rare.
Parking is another appreciated feature with guests valuing the secure, ample and complimentary parking options. This amenity is particularly advantageous during events or peak times, reflecting positively on the overall guest experience.
For families, Point Hotel offers spacious accommodations and useful amenities such as complimentary laundry services. Its location near attractions like Story Bridge enhances its suitability as a family-friendly destination, despite occasional critiques regarding the lack of dedicated family activities.
When it comes to sleeping, guests frequently praise the comfort of the hotel’s beds, noting them as a major highlight of their stay. Large, plush and comfortable beds contribute to restful sleep experiences, although a few guests have noted issues with noise and pillow comfort.
In summary, Point Hotel stands out for its prime location, exceptional service, cleanliness and comfort, making it a preferred choice for both leisure and business travelers visiting Brisbane.
Categories
Luxury
AI-generatedThe Point Brisbane Hotel is a leading deluxe hotel offering 201 deluxe rooms and suites with stunning views of the Brisbane River, Story Bridge, or city skyline. This hotel provides 24-hour room service, a renowned Lamberts Restaurant, and the Eagles Nest Rooftop Bar with panoramic city and river views. Guests can also enjoy a palm-fringed outdoor heated pool.
Honeymoon
AI-generatedSituated in Kangaroo Point, this hotel is well-known for its spectacular views of the city skyline and Story Bridge. These scenic views provide a romantic backdrop for a couple's stay, although it is located across the river from Fortitude Valley.
Romantic
AI-generatedOffers great views and an intimate setting in Kangaroo Point. Ideal for couples seeking a quiet and romantic escape with easy access to the city.
Free Wi-Fi
AI-generatedProvides free Wi-Fi throughout the premises, ensuring guests can stay connected during their stay. The wifi is good, reliable and strong with fast speeds enhancing the overall experience.
Business
AI-generatedThe Point Brisbane Hotel offers a range of business services and facilities, including meeting rooms and event spaces. Its location provides a quiet environment conducive to business meetings.
Parking
AI-generatedOffering on-site parking, this hotel is located in Kangaroo Point. Its riverside views and proximity to the city center make it a desirable option for visitors.
EV charging stations
Gym
AI-generatedThe Point Brisbane Hotel is listed among top hotels with gym and fitness center in Brisbane.
EV charging stations
AI-generatedThe Point Brisbane Hotel is categorized as a hotel with EV charging stations available.
Family
Accessible
Sustainability Journey
Check-in - Check-out
Check In:
14:00 - 00:00
Check Out:
00:00 - 12:00
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Garden
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Safety deposit box
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Concierge service
Special diet menus (on request)
Daily housekeeping
Parking on site
Private parking
Kids' meals
Kid-friendly buffet
Parking garage
Electric vehicle charging station
Accessible parking
Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Wine/champagne
Fruits
Coffee house on site
Outdoor furniture
Happy hour
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Invoice provided
Room Types
Balcony SuitePerfect from which to work, relax or entertain, the Balcony Suite features a private balcony boasting glimpses of the Brisbane River or CBD skyline, a lounge-dining area featuring a fresh, contemporary decor and separate bedroom with a King sized bed, luxury mattress topper and 50" LCD television with Chromecast to stream your favourite entertainment.
Deluxe Guest RoomThe Deluxe Guest Room offer a King sized bed with a premium mattress topper to ensure a restful night. The room also features modern contemporary decor, an ensuite bathroom, work station and 43"LCD smart television with Chromecast to stream your favourite entertainment.
Junior SuiteA King sized bed, comfortable lounge area and work desk combine to create a sense of spaciousness and understated luxury in the Junior Suite. A stylish ensuite bathroom features both a shower and a deep corner bath in which to relax. All Junior Suites are equipped with whisper quiet double glazing and 55" LCD television with Chromecast to stream your favourite entertainment.
Altitude SuiteThis spacious suite offers panoramic views of the city skyline and Story Bridge from its private balcony. It has a well-appointed bedroom with two way bathroom, a separate lounge and dining area, and an additional room that can be used as an office.
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
Point Hotel enjoys high praise for its prime location, consistently described as excellent and great by numerous guests. Situated conveniently by the Brisbane River, the hotel offers easy access to various forms of transport, including ferry services and Uber rides, making it simple to navigate to key city attractions such as South Bank, Story Bridge and the river walk. Guests appreciate the peaceful and quiet setting of Kangaroo Point, which provides a relaxing contrast to the hustle and bustle of Brisbane's CBD.
The hotel's strategic position also places it close to various amenities like hospitals, restaurants and cultural venues like QPAC. Proximity to multiple points of interest—from families' homes and workspaces to recreational spots along the river—heightens the hotel's appeal. The convenience of on-site parking and proximity to free ferries is highly valued, enhancing the overall ease of stay. Visitors specifically mention the accessibility to different parts of Brisbane, like Fortitude Valley and Howard Smith Wharf precincts, making it an ideal base for exploration.
The positive sentiments extend to the hotel’s facilities and service with the property noted for its friendly staff, clean and comfortable accommodations and excellent amenities. Whether for a short business trip or a leisurely visit, guests appreciate the tranquil yet central location of Point Hotel, making it a favored choice for travelers visiting the city.
Breakfast
The breakfast at Point Hotel receives a mix of praise and critique from guests. On the positive side, many reviewers highlight the exceptional quality of the food, describing it as delicious, amazing and fantastic. The variety of options offered is noted with generous portions and some interesting choices featured on the menu. Specific mentions of wagyu burger and granola suggest unique and appealing dishes. The coffee is also praised and the breakfast crew is recognized for their professionalism and helpfulness, adding to the overall dining experience.
Several guests appreciate that breakfast is included in the room package, finding it to be good value. However, some reviewers express disappointment over the shift from a buffet to an a la carte menu, stating a preference for the previous buffet-style breakfast. Criticism is directed towards the limited and sometimes expensive options on the a la carte menu with some considering the prepaid breakfast offerings to be sub-standard or lacking variety.
Despite the mixed feedback, the consensus leans towards a positive dining experience with many guests enjoying their breakfast and finding it to be a highlight of their stay. However, a few guests feel that the new breakfast format could benefit from improvements to meet the high standards previously set.
Dinner
The dining experience at Point Hotel evokes a range of sentiments from guests with most leaning favorably towards the positive side. Many guests have celebrated the quality of food at Lamberts Restaurant, describing it as fantastic, excellent and top-notch with commendations directed towards the chefs. The diversity in food choices has also been appreciated, whether dining at the restaurant, via room service or enjoying meals on a balcony overlooking the city.
Room service has been highlighted for its quick service and delicious offerings, albeit at a slightly high price. Those who have dined in the restaurant frequently note that the food quality justifies the expense with some guests noting superb dinners and highly recommending the establishment. Even in-room dining has received nods of approval for both taste and efficiency.
However, a few reviews did spotlight some drawbacks, including occasional remarks about the high cost and poor food quality relative to the price and specific instances of meals arriving cold through room service. Despite these infrequent mentions, the predominant sentiment is one of satisfaction, underscoring that the culinary experience at Point Hotel is largely well-received.
Rooms
The rooms at Point Hotel generally receive positive feedback for their size and cleanliness. Many guests appreciate the spaciousness with some describing the accommodations as almost akin to a one-bedroom apartment. The separate living and bedroom areas, alongside ample lounge spaces, are highlighted as beneficial features. Rooms are often described as well-maintained, comfortable and equipped with necessary amenities like mini-bars.
Despite the good reviews, several guests note that the rooms are somewhat dated, requiring maintenance or renovation. Issues like musty smells, outdated furniture and general wear and tear are mentioned frequently. Some rooms have not lived up to the advertised five-star standard, instead being compared to a more modest 3.5-star experience. Noise from the main road or nearby events can be a disturbance in certain rooms and occasional complaints about cleanliness and unpleasant odors have also been reported.
On the upside, guests often praise the lovely views, particularly those from rooms with river vistas or balconies. The hotel’s location, combined with free parking and the overall comfort of the rooms, contributes positively to guests' experiences. Friendly and helpful staff add to the welcoming atmosphere, making stays generally pleasant despite minor room issues.
Beds
Point Hotel has garnered numerous positive remarks about the comfort of its beds from guests. A consistent theme is the comfort and size of the beds with many describing them as very comfortable or even extremely comfortable. The beds were frequently mentioned alongside the plush and comfy pillows, making for a restful sleep experience. Several reviews highlighted the large size of the beds, contributing to an elevated level of comfort. Guests also appreciated the overall comfort of the bedding with some singling out the mattresses and describing their sleep as "heavenly" and the most comfortable they'd experienced in a hotel.
While the majority of feedback was favorable, a few reviews noted minor issues. Some guests experienced discomfort due to noise levels or found the pillows to be too firm or lumpy. A handful of comments mentioned that the beds were either old or had foam mattresses that left imprinted sleep portions.
Despite these few reservations, the consensus is overwhelmingly positive. Many guests were satisfied with the large, comfy and quiet beds, enhancing their stay. The beds at Point Hotel stand out as a significant highlight for those seeking a comfortable night's sleep in Brisbane.
Cleanliness
Point Hotel enjoys a prime location and offers complimentary parking, making it a convenient choice for travelers. The hotel is consistently praised for its cleanliness with frequent mentions of immaculate and spotless rooms. Guests find the rooms to be very clean, tidy and comfortable with many describing them as sparkling clean and fresh. The property maintains a high standard of cleanliness and is well-maintained, both in the rooms and common areas.
Service at the hotel is generally appreciated with many compliments directed toward the friendly and attentive staff, who ensure a welcoming atmosphere. Some guests, however, noted occasional lapses in room cleaning and other minor cleanliness issues, such as dirty carpets and unclean bathrooms. Additionally, some parts of the hotel, including the pool, were noted to need more frequent cleaning.
Despite these occasional shortcomings, the overall sentiment leans favorably toward its cleanliness with an emphasis on the prompt and helpful service provided by the staff. The hotel's facilities are well-received, contributing to an overall positive experience for its guests.
Staff
There are consistently favorable remarks about the staff at Point Hotel. Guests appreciate the warm and accommodating demeanor of the employees, noting that they are friendly, helpful and professional. The reception staff, in particular, receive high praise for going above and beyond to assist guests with specific commendations for individuals like Mark and Jeremy who have made lasting impressions.
Many guests highlight that the staff's kindness and responsiveness significantly enhance their user experience, whether it's providing assistance late at night or offering thoughtful upgrades and services. Despite a few isolated incidents of rudeness or unresponsiveness, the overall consensus is that the service is excellent. Visitors also mention the benefit of free parking and appreciate the hotel's clean, spacious facilities.
In summary, the staff’s exceptional service is a standout feature at Point Hotel, contributing to a pleasant and welcoming stay.
Wi-Fi
Point Hotel offers free wifi throughout the premises, ensuring guests can stay connected during their stay. Many reviews confirm that the wifi is good, reliable and strong with fast speeds enhancing the overall experience. However, there were some instances where the wifi was described as spotty, particularly in connecting to the TVs for streaming purposes. Despite this minor shortcoming, the majority of guests found the wifi easy to connect to and effective for their needs.
Pool
Point Hotel's pool area has garnered mixed reviews from its guests. Many found the pool to be a highlight of their stay, describing it as lovely, beautiful and even great. Several visitors appreciated the pool's pleasant temperature and noted that it was clear, clean and well-maintained at times. Words like spotless and sparkling clean were also used to describe its condition.
However, not all feedback was positive. Some guests reported issues with cleanliness, mentioning that the pool appeared cloudy or slightly green on occasions. There were also mentions of the pool needing maintenance and looking untidy. A few visitors found the pool unheated and cold, which detracted from their experience.
Despite these occasional critiques, the overall impression from many was that the pool was a nice addition to their stay with some describing it as a cool and good facility. Improvements in maintenance and cleaning would likely elevate the pool experience for all guests.
Parking
Point Hotel offers generally positive parking experiences for its guests, frequently highlighted as a notable feature of the stay. The hotel provides ample, onsite parking that is secure and easily accessible, a convenience guests highly appreciate. The availability of free parking, including free underground parking and free 24-hour parking, is a recurring and well-regarded amenity. This complimentary service adds extra value to the stay, allowing guests to park at the hotel and explore the city without added costs.
Despite these positives, some guests did note occasional difficulties due to limited parking during events, suggesting that at peak times parking spaces may be less readily available. However, for most visitors, the parking facilities were convenient and more than sufficient. The secure and accessible nature of the parking options, coupled with direct access to the underground car park, reflected well on the overall guest experience.
Family
Point Hotel offers a mix of experiences for families, making it a well-rounded option for a family getaway. Guests appreciate the nice-size rooms and spacious family accommodations, which include a sitting area and a balcony. The complimentary laundry service is a helpful amenity for families, while the family-sized saucepan in the fridge adds a thoughtful touch for those wanting to prepare their own meals.
The hotel’s location is convenient, providing free car parking and proximity to popular spots like Story Bridge, which offers fantastic views and adds to the overall appeal of a family trip. Despite some critiques regarding the staff’s service and the lack of explicit family-friendly activities, many families found their stay enjoyable and deemed the hotel great for a family trip.
Point Hotel suits a variety of family needs, even if it leans towards a romantic ambiance at times. It still manages to be a good choice for a family vacation, especially for families who appreciate larger rooms and accessible amenities. Guests would recommend it to friends and family looking for a comfortable stay in Brisbane.
Business
Nestled in a prime location, Point Hotel stands out as a top choice for business travelers. Guests appreciated the spacious rooms and comfortable beds, which contribute to a restful stay. The hotel also boasts nice views from the balcony, adding a touch of relaxation to a business trip.
The Point Brisbane is particularly noted for its excellent business facilities. The meeting rooms and business center received consistent praise for their quality and convenience, making this hotel well-suited for business stays. Frequented by many who check in specifically for work, it offers a seamless experience for those on a business trip. While some mentioned that the office area could benefit from an update, the overall consensus highlighted the hotel's excellent facilities catering to business needs.
Combining business and leisure, The Point Brisbane remains a go-to hotel for a productive and comfortable stay in Brisbane.
Accessible
The Point Brisbane Hotel receives positive feedback regarding its accessibility for guests with disabilities, particularly highlighting its convenient, free and secure parking options. Guests appreciated the easy access to the pool and the overall accessible nature of the hotel and its facilities. The hotel location is also noted as accessible, though navigating the surrounding area can be challenging for those unfamiliar with the road layout. Some concerns were raised about specific room accessibility and minor issues like step-over baths and shower curtains, but generally, guests found the property to be accommodating and accessible for their needs.
Outdoor Pool
Point Hotel boasts an outdoor pool that guests generally find to be a lovely spot for relaxation with a delightful view and nice shading. Many reviews highlight the cleanliness and overall safety of the pool area. However, some guests have pointed out issues with maintenance, noting that the pool seemed untidy at times and the heater was out of order, making the water too cold for swimming. Despite these occasional drawbacks, the outdoor pool remains a favored feature for those looking to unwind in a serene environment.
Luxury
Point Hotel offers a luxurious experience with excellent value for money. Guests were particularly impressed by the amazing and well-appointed suites, noting the overall luxurious nature of the property. The reception is frequently described as lovely, enhancing the welcoming atmosphere of the hotel. Although some reviews mentioned the use of plastic squeeze bottles attached to walls, which may detract from the overall sense of luxury, the experience is generally positive. Despite occasional expectations for a more premium experience given the price, many guests feel that the quality of the hotel aligns well with its five-star rating and pricing akin to more modest accommodations. Overall, Point Hotel ensures a great luxurious stay with an exceptional service standard.
Romantic
Point Hotel offers an ideal setting for couples seeking a romantic getaway. Guests have consistently praised the hotel for its stunning views, whether from the balcony overlooking the skyline or special rooms with pool views. These magnificent and awesome perspectives create a perfect backdrop for celebrations and anniversaries. Quiet rooms ensure a serene retreat, making it a favorite choice for a beautiful and romantic stay. The combination of an intimate atmosphere and fantastic amenities makes the hotel particularly appealing to couples.
FAQ
No, Point Hotel doesn't have any pool.
No, a spa isn't available at Point Hotel.
No, Point Hotel doesn't allow dogs.
Yes, parking facilities are available at Point Hotel.
