The Douglas Hotel

Brodick 55.57651600, -5.14165300 , Brodick (Show on Map)
9.2
Excellent


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Summary of reviewsThe Douglas Hotel, located in the charming town of Brodick on the Isle of Arran, stands out with its exceptional location, providing breathtaking views over Brodick Bay and unparalleled convenience for travelers arriving by ferry. Guests have complimented its optimal setting for exploring the island, making it perfect for romantic getaways and adventurous trips. Its proximity to local shops, activities and transportation adds further appeal.

The breakfast experience at The Douglas Hotel is another major highlight with guests frequently describing it as delicious and varied. The menu caters to diverse preferences, offering both continental and cooked-to-order dishes, praised for their freshness and quality. The pleasant and attentive service from the staff enhances the breakfast experience, despite occasional mentions of slow service or average coffee.

Dinner at the hotel has also received high praise for its excellent taste and superb quality, despite some noting limited menu options and high prices. The friendly and professional staff contribute to a welcoming dining environment with standout dishes such as halloumi and fish and chips being particularly well-received.

The rooms at The Douglas Hotel are described as spacious and comfortable, often featuring balconies with stunning views. Cleanliness and comfort are consistently emphasized with beautifully refurbished and stylishly decorated interiors. Guests appreciate the comfortable beds, luxurious bathrooms and thoughtful amenities, contributing to a relaxing and enjoyable stay.

Cleanliness at The Douglas Hotel is impeccable with numerous reviews highlighting the spotless and well-maintained interiors. The hotel’s modern, comfortable atmosphere complements its superb service and beautiful setting, further enhancing guest satisfaction.

The staff at The Douglas Hotel are frequently commended for their friendly and helpful demeanor, providing exceptional hospitality from reception to dining services. Their attentiveness and accommodating nature significantly contribute to the pleasurable stay, reinforcing the hotel's reputation for excellent service.

Additionally, the hotel’s dog-friendly policy has won the hearts of pet owners with dogs being genuinely welcomed and accommodated. The hotel’s efforts to make pets feel at home, combined with convenient walks along the promenade, ensure a positive experience for both guests and their furry companions.

While some minor criticisms include the absence of certain amenities like fridges or air conditioning and a few aspects not fully meeting four-star expectations, the overall sentiment remains overwhelmingly positive. The Douglas Hotel’s luxurious accommodations, elegant decor and excellent maintenance create a memorable and superb stay, making it a standout choice for travelers.
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Categories
Dog Friendly Hotel
Located in Isle of Arran, this hotel is dog friendly. The location allows for exploring the breathtaking landscapes and vast hiking trails.

Business Hotel
The hotel offers business-friendly amenities like desks and phones in the rooms, along with free WiFi. It also provides convenient services such as a 24-hour front desk, luggage storage, and laundry facilities. The on-site restaurant and bar offer options for dining and relaxation.

4-Star Hotel
Situated in Brodick, The Douglas Hotel offers a convenient location and comfortable accommodations. Its proximity to local attractions and focus on guest satisfaction ensure a pleasant stay.

Boutique-style Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types
Deluxe Double Room Most of the rooms are situated to the side or back of the hotel and are individually decorated. The rooms are en-suite with shower over bath and offers extras such as robes, slippers, tea/coffee making facilities, a Douglas branded umbrella, Scottish shortbread, iron and ironing board, in-room safe, hairdryer, smart TV and free WiFi.

Executive Double Room Larger than the standard Deluxe rooms, these rooms boast a comfortable seating arrangement and are individually decorated. Most rooms are en-suite with shower over bath except one ground floor room that has a wet-room en-suite. Other extras include robes, slippers, tea/coffee making facilities, a Douglas branded umbrella, Scottish shortbread, iron and ironing board, in-room safe, hairdryer, smart TV and free WiFi.

Suite with Balcony Situated at the front and top of the hotel this suite is unique with a private balcony complete with outdoor seating to enjoy the 180 degree panoramic views over Brodick Bay and Goat Fell. The suite has a en suite bathroom and offers extras such as robes, slippers, tea/coffee making facilities, a Douglas branded umbrella, Scottish shortbread, iron and ironing board, in-room safe, hairdryer, smart TV and free WiFi.

Suite with Sea View Situated at the front of the hotel, this suite offers 180 degree panoramic views over Brodick Bay and Goat Fell. This suite includes a stylish and comfortable seating area with selected pieces that add to the elegance of the Suite. The suite has a en suite bathroom and offers extras such as robes, slippers, tea/coffee making facilities, a Douglas branded umbrella, Scottish shortbread, iron and ironing board, in-room safe, hairdryer, smart TV and free WiFi.

King Room with Sea View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as sea views. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Situated in Brodick, The Douglas Hotel boasts an exceptional location praised by guests for its convenience and beauty. Just a stone's throw from the ferry terminal, it's ideal for those arriving by ferry and offers a perfect base for exploring the picturesque Isle of Arran. Many reviews highlight the hotel's stunning views over Brodick Bay and the convenience of being near local shops, activities and transportation options.

The location is deemed perfect for a romantic getaway or a starting point for island adventures. Guests appreciate the beautiful seafront setting, the proximity to the pier and the ease of accessing buses and supermarkets. The hotel's position also offers an excellent spot for exploring the entire island.

Many reviews emphasize the spacious rooms, cleanliness, comfort and friendly staff, all contributing to a positive experience. The hotel's beautiful building, fantastic facilities and stellar service complement the excellent location, making it an outstanding choice for travelers. The serene environment, exceptional views and dog-friendly policy further enhance its appeal.

Overall, The Douglas Hotel's location couldn't be more central or convenient, offering breathtaking views and easy access to everything Brodick and the Isle of Arran have to offer.

Breakfast
The breakfast experience at The Douglas Hotel has garnered high praise from a multitude of guests. Phrases like "delicious," "excellent," and "great" consistently appear throughout the reviews, highlighting the culinary quality on offer. Guests have appreciated the variety and the freshness of the items available, describing it as ranging from hearty and tasty to superbly executed. The menu offers both continental options and cooked-to-order dishes, ensuring a comprehensive selection to cater to different preferences.

The positive feedback extends to specific recommendations such as trying the "Smokey beans" and delight in having fresh products and a varied menu. Several guests found the breakfast to be exceptional with some emphasizing that it's the best cooked breakfast they've had in a long time. Additionally, the pleasant and welcoming demeanor of the staff enriches the breakfast experience, providing attentive and friendly service.

However, there are a few areas of improvement mentioned. A few guests noted that the breakfast service can occasionally be slow and one review mentioned that the breakfast was a little dry when specific items were requested to be left off the plate. While some appreciated the excellent food, they found the coffee from the machine to be fairly average.

In summary, the breakfast at The Douglas Hotel seems to be one of the standout features, offering a wide and delicious variety of choices with an equally commendable level of service, making it a noteworthy aspect of a stay at this hotel.

Dinner
The dinner experience at The Douglas Hotel generally received high praise from guests with frequent mentions of excellent, delicious and fantastic food highlighting the culinary expertise on offer. Many visitors regarded their meals as superb with standout mentions like the halloumi and fish and chips. The friendly staff and exceptional service further elevated the dining experience, creating a pleasant and welcoming atmosphere.

Although several reviews noted limited menu options, the overall quality and taste of the dishes appeared to compensate for this shortcoming for most diners. Some guests did feel the portions could be more consistent and that pricing was on the higher side, yet these aspects did not overshadow the consistently positive feedback about the food’s taste and presentation.

The bistro and bar settings provided enjoyable alternatives for evening meals with lovely dinners and varied menus catering to different palates. Breakfasts also garnered positive remarks, emphasizing the variety and quality on offer. Despite a few outliers describing the food as average or barely adequate, the overall sentiment leaned strongly towards satisfaction with the dining experience at The Douglas Hotel.

Rooms
The rooms at The Douglas Hotel have garnered glowing reviews from guests for their exceptional quality and comfort. Visitors consistently highlight the spaciousness of the rooms, describing them as large, roomy and well-appointed. Many of the rooms feature stunning balconies with breathtaking views, which add an extra layer of luxury to the stay. The cleanliness is also frequently praised with spotless rooms that are beautifully refurbished and furnished with stylish touches.

Comfort seems to be a key theme with many reviews noting the incredibly comfy beds and overall cozy atmosphere. The bathrooms are repeatedly mentioned as being both beautiful and spacious. Guests appreciate the thoughtful amenities provided, including well-equipped rooms that cater to various needs.

The decor throughout the hotel receives high praise for its tasteful and stylish design, making the rooms not only functional but also pleasing to the eye. Some guests were particularly pleased with special rooms like the Goatfell Suite, highlighted for its size and beauty.

In addition to the physical aspects of the rooms, the staff at The Douglas Hotel are commended for their amazing friendliness and willingness to go above and beyond to ensure a pleasant stay. This combination of excellent service and high-quality rooms makes The Douglas Hotel a standout choice for travelers seeking comfort, style and outstanding views.

Beds
The Douglas Hotel has garnered high praise from its guests for its exceptional beds. Numerous reviews highlight the beds as incredibly comfortable with many mentioning the great mattresses and good quality sheets. The beds are described as fluffy with guests consistently noting how comfy they are. Some guests even mention specifics such as king-sized beds and good bed sizes, contributing to very restful sleep. While one guest found the pillows slightly uncomfortable, the bed itself remained very comfortable to them.

The rooms at The Douglas Hotel are also noted for being spacious and clean, enhancing the overall comfort. Guests appreciate features like bathrobes and slippers, adding to the luxurious feel. Large, well-appointed bathrooms and lovely views from the bed further elevate the experience. Overall, the combination of comfortable beds and roomy accommodations creates a truly relaxing stay at The Douglas Hotel.

Cleanliness
The Douglas Hotel impresses guests with its exceptional cleanliness, consistently noted across numerous reviews. Visitors describe the hotel as spotlessly clean and immaculately maintained with modern, comfortable and well-furnished interiors. The rooms are highlighted for being very clean, spacious and cozy, often remarked for their fresh smell and high standards. Many appreciate the clean and welcoming environment, noting that the cleanliness practically knocked them out. The overall maintenance is on point, extending to spotless amenities and public areas. Additionally, the hotel's fresh and clean ambiance is complemented by a beautiful setting, excellent service and superb food. Even though some guests felt it a bit overpriced, the general consensus points to a stay marked by impeccable cleanliness and comfort.

Staff
The Douglas Hotel has garnered widespread praise for its outstanding staff, consistently described as friendly, helpful and exceptionally professional. Guests commend the team for their welcoming demeanor, noting that the staff's friendliness extends from the reception to every corner of the hotel. The attentiveness and accommodating nature of the personnel make for a comfortable and homely experience.

Many guests have highlighted the knowledgeable and caring attributes of the staff, which contributed significantly to their enjoyable stays. The high quality and consistent positive interactions with the staff are frequently mentioned, illustrating an environment where hospitality is paramount. There are frequent mentions of specific staff members who stood out for their exceptional service, which only adds to the overall positive impression.

The quality of service provided in the restaurant is also lauded with compliments on both the food and the attentive nature of the serving staff. Overall, the hotel's combination of a superb location, beautiful facilities and an outstanding team makes it a standout choice for travelers seeking a top-notch experience.

4 Star
The Douglas Hotel offers a combination of luxurious and comfortable accommodations, which several guests have praised. Visitors have frequently commented on the hotel's stunning property and beautiful decor, describing the rooms as both luxurious and comfy. Despite some minor concerns about the absence of a fridge or air conditioning in the rooms, the overall sentiment has been very positive with many guests indicating that their experience exceeded expectations. However, a few guests have mentioned that certain aspects did not fully meet their perception of a four-star standard. Overall, the hotel's excellence in providing sumptuous and plush rooms creates a memorable stay for its guests.

Luxury
The Douglas Hotel offers luxury accommodation that impresses with its elegant furnishings and high-standard renovations. Considered a fine hotel by any measure, guests find it to be an absolutely incredible place to stay. Though not a cheap option, its stunning scenery and superb service provide a solid justification. The location itself is perfect, surrounded by breathtaking views that can be enjoyed from both the bedroom and bathroom.

Rooms are described as luxurious and comfortable, offering spotlessly clean environments with beautiful decor. Some suites are particularly noteworthy for their stunning features and exceptional comfort. High-quality toiletries add to the opulence, contributing to a complete luxury experience.

Overall, The Douglas Hotel stands out with its excellent maintenance, elegant interiors and the lift that offers convenience in this beautifully renovated older building. Though a few guests felt that the shower didn't meet the luxury standard, the overwhelmingly positive feedback highlights the hotel's commitment to providing a superb and memorable stay.

Dog Friendly
The Douglas Hotel is widely appreciated for its dog-friendly environment and amenities, making it a preferred choice for travelers with pets. Guests have found the hotel to be truly accommodating, highlighting its genuinely dog-friendly nature. Dogs are not only welcome but can accompany their owners in various parts of the hotel, including the bar and designated breakfast areas. The hotel's location offers convenient walks along the promenade, making it ideal for dogs and their owners to explore together.

Visitors have noted the warm welcome their dogs receive and the thoughtful inclusion of dog treats in spacious rooms. The hotel ensures pets feel at home, emphasizing that being pet-friendly is not just a policy but a practice. Despite a few remarks about odors in specific garden rooms, the overall sentiment remains positive, underscoring that the hotel's efforts to include pets are genuinely appreciated.

Overall, the Douglas Hotel stands out for its comprehensive dog-friendly policies and services, creating a welcoming atmosphere for both guests and their furry companions.


No, The Douglas Hotel doesn't have any pool.

No, a spa isn't available at The Douglas Hotel.

Yes, The Douglas Hotel welcomes dogs.

No, parking facilities aren't available at The Douglas Hotel.

No, The Douglas Hotel doesn't have a gym.

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