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Summary of reviewsOpera House Hotel in the South Bronx offers an attractive lodging option, primarily noted for its exceptional service, cleanliness and comfortable rooms despite its gritty surroundings. The hotel's strategic location is advantageous for travelers seeking affordability and connectivity with numerous public transportation options nearby that provide quick access to Manhattan's popular attractions. Essential amenities such as supermarkets, banks and dining options are also conveniently close.
Guests frequently praise the hotel's breakfast, describing it as a charming and substantial continental spread, though there's a desire for more savory options. The rooms are highlighted for their spaciousness, cleanliness and comfort, featuring large beds, mini fridges, microwaves and other convenient amenities. The high ceilings and tasteful decor create a stylish and inviting ambiance.
The housekeeping staff are noted for their diligence, maintaining high hygiene standards throughout the property. The hotel's staff, especially those at the front desk, are commended for their friendliness, professionalism and responsiveness, enhancing the overall guest experience.
The hotel's wifi is generally reliable and strong with only occasional connectivity issues reported. The fitness center, while somewhat limited in equipment, is appreciated for its accessibility and convenience. Guests also frequently laud the comfort of the beds, contributing to restful stays.
Business travelers find the hotel's meeting spaces and services commendable, emphasizing the safe, well-organized environment. The hotel's accessibility features, including proximity to transportation hubs and amenities for guests with disabilities, ensure a comfortable stay for all visitors.
Overall, Opera House Hotel stands out for its excellent service, cleanliness, comfortable accommodations and strategic location, making it a well-rounded choice for travelers exploring New York City. Show more
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3-Star Hotel
Located in a historic building, this hotel is near the subway station. It offers a daily continental breakfast and rooms equipped with a flat-screen cable TV, microwave, and refrigerator. The iHome systems with USB plugins are a plus.
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Superior Queen Room with Two Queen BedsThis room has a flat-screen TV, iPod docking station, microwave, refrigerator and leather chair.
Superior King RoomThis room has a flat-screen TV, iPod docking station, microwave, refrigerator and leather chair.
Deluxe Queen Room with Two Queen BedsThis room has a flat-screen TV, iPod docking station, microwave, refrigerator and leather chair.
Guest Reviews
8.8
Excellent
Location
Nestled in the South Bronx, Opera House Hotel offers a strategic location with both pros and cons, making it a unique option for travelers. On the positive side, its most compelling feature is its proximity to various public transportation options. The hotel is just a short walk – often cited as under 200 meters – from several subway stations and bus stops, including lines 2 and 5, which provide quick and direct access to Manhattan’s bustling attractions like Times Square within approximately 20 minutes. This makes the hotel a practical and affordable base for those looking to explore the city without being immersed in the high-energy center of Manhattan. Additionally, the surrounding area is well-served by a range of conveniences including supermarkets, banks, restaurants and vendors, providing guests with essential amenities at their doorstep.
However, the hotel is situated in a less-than-ideal neighborhood, often described as littered, shabby and not particularly walkable or tourist-friendly. The presence of homeless people and a generally distressed urban environment are common points of concern among guests. The high police presence does seem to offer a sense of security and many reviews noted that despite the challenging surroundings, they never felt unsafe. The area’s lively, noisy and bustling atmosphere might be a cultural shift for some visitors, especially those unaccustomed to such urban settings. Proximity to local attractions like Yankee Stadium also adds a layer of convenience for sports enthusiasts.
In summary, while Opera House Hotel’s immediate vicinity may present a gritty side of New York, its excellent connections to public transport and closeness to essential services like supermarkets and dining options provide a balanced lodging choice for those seeking affordability and accessibility during their stay in the city.
Breakfast
Opera House Hotel's breakfast offerings receive mixed reviews, but many guests appreciate the quality and variety provided. For American standards, the breakfast is generally considered good and satisfactory. It's a continental spread that includes more than just pastries and coffee, featuring items like bagels, muffins, bread for toasting, fruits, yogurt and various beverages such as juices, coffee and tea. Some guests found the breakfast filling, generous and even delightful with options like mini croissants and Danish pastries.
The complimentary breakfast, available from 7am to 10am, is noted for being charming, well-stocked, plentiful and delicious. While it doesn’t include savory items like eggs and bacon, the selection is diverse enough for most to find something to enjoy. Fresh fruit, cereals, bread and whole fresh fruits are mentioned positively.
However, there's a recurring desire for more variety and the inclusion of savory foods. Some guests noted the lack of cold cuts, cheeses and warmer options beyond boiled eggs. Despite its limitations, the breakfast is often seen as a convenient perk that sets guests up well for the day.
Overall, the breakfast at Opera House Hotel seems to meet most guests' expectations by providing a decent, filling and complimentary start to their day, though there's room for improvement in terms of variety and savory options.
Rooms
Opera House Hotel boasts spacious, immaculate and comfortably appointed rooms, making it a delightful choice for a stay in NYC. Guests frequently highlight the large room sizes, often likening them to the dimensions of a one-bedroom apartment, which is a notable luxury for New York City. The high ceilings and tasteful decor add to the overall appeal, creating an inviting and stylish ambiance.
The rooms come well-equipped with amenities such as mini fridges, microwaves, irons and ironing boards, ensuring convenience and comfort. The hotel maintains a high standard of cleanliness with rooms being cleaned thoroughly during the stay as per the guests' requests.
Comfort is a priority at Opera House Hotel with many guests praising the large, comfortable beds and the quiet environment, perfect for a restful night's sleep. The elegant, large bathrooms, providing ample hot water and nice towels, add to the overall pleasing experience.
While the hotel receives abundant positive reviews for its room size and cleanliness, some guests noted issues such as poor noiseproofing and occasional lack of view. Despite this, the general consensus remains overwhelmingly positive with the Opera House Hotel rooms reportedly combining spaciousness, cleanliness and comfort, ideal for both short and extended stays in New York City.
Beds
Guests at the Opera House Hotel frequently praise the beds, highlighting their comfort and spaciousness. Many reviews emphasize the beds as very comfortable with several mentioning super comfortable and soft quality. The hotel offers a variety of large, double, queen and king-size beds, which many guests found amazing and excellent. Comments also note that the bedding is very comfortable and meticulously maintained, contributing greatly to the overall comfort of the rooms. Additionally, clean and spacious bedrooms further enhance the quality of the stay. However, a few guests mentioned flat pillows and suggested more fluffy alternatives. Overall, the consistently comfortable beds are a standout feature at this hotel, making for a restful and pleasant stay.
Cleanliness
The reviews for Opera House Hotel emphasize its exceptional cleanliness, making it a standout choice for travelers prioritizing hygiene. Guests consistently praise the hotel for its spotless rooms and well-maintained facilities. Many mention the clean and comfortable environment with the entire property, including rooms and common areas, being kept in immaculate condition.
The housekeeping staff receives high marks for their diligent work, frequently tidying and maintaining the rooms to high standards. Visitors note the clean bathrooms and showers, as well as the neat and organized atmosphere throughout the hotel. The commitment to cleanliness extends to daily room cleaning and twice-daily service in some cases.
Guests also appreciate the overall calm and friendly ambiance, complemented by a helpful and hospitable staff. The hotel's quiet environment, coupled with its high hygiene standards, provides a pleasant and comfortable stay. Despite a few minor issues, such as the occasional need to change dirty linens, the consistent feedback highlights the Opera House Hotel as a top choice for those seeking a clean and well-cared-for place to stay.
Staff
Opera House Hotel enjoys an impressive reputation for its exceptional staff, marking it as a standout choice for hospitality. Consistently, reviews highlight the staff's friendliness, helpfulness and professionalism. Guests frequently comment on how attentive, courteous and responsive the entire team is, particularly those at the front desk who make check-ins smooth and welcoming experiences.
The staff's dedication shines through in their daily housekeeping routines, efficient room service and their ability to handle any guest requests promptly and positively. Particular mention is given to individuals like Jonathan, Carlos and Jefferson, who have left memorable impressions with their excellent customer service.
Management is praised for maintaining a well-organized and clean environment, adding to the overall satisfaction of guests. Many appreciate the staff's ability to go above and beyond, ensuring a comfortable and enjoyable stay. Whether it's accommodating unique requests or simply greeting guests with a smile, the hotel's team consistently showcases a high level of professionalism and warmth.
Overall, the Opera House Hotel's staff are noted not just for their functionality in their roles but for creating a welcoming atmosphere that makes guests feel valued and well cared for. This commitment to excellent service undoubtedly contributes massively to the hotel's continued popularity and high guest satisfaction.
Wi-Fi
The wifi at the Opera House Hotel received mostly positive feedback from guests. Many highlighted the strong, stable and free connectivity available throughout the premises. The internet service was described as excellent with remarks on the quality and reliability of the connection. Guests appreciated having good Wi-Fi, which was both convenient and well-provided. The presence of enough power outlets and USB connections further added to the ease of accessing the internet.
However, it seems there were occasional issues, particularly in some rooms. One guest noted unreliable wifi in their room, while a specific mention pointed out that room 208 had notably poor cell phone reception for two major carriers. Despite this, the overall sentiment emphasized stable and uninterrupted internet service, making staying connected not a challenge for most during their visit. Additional perks like free water, hot tea and American coffee available 24 hours a day added to the positive experience, ensuring guests remained comfortable and well-supported.
Gym
The Opera House Hotel offers guests a satisfying gym environment with a fitness center that many find adequate for their needs. Despite some remarks about a limited range of equipment and suggestions for improvement, the gym generally receives positive feedback. Described as "good" and "high end," the fitness area provides an appealing space for exercise. Conveniently located on the second floor, the gym is easily accessible and guests appreciate being informed about its availability. The fitness room is an asset to the hotel, contributing to an overall positive experience for health-conscious travelers.
Business
Opera House Hotel is a business-centric hotel known for its well-equipped and spacious business meeting spaces and boardrooms, making it a suitable choice for corporate stays and events. The business center is highly regarded, providing a handy workspace for travelers. The hotel also offers notable amenities including televisions with cable programs, a coffee machine on the mezzanine and a professional, business-class service.
Security is prioritized with a 24-hour reception, card-only entry and nighttime security guards, ensuring a safe environment for guests. Located conveniently for business trips, it provides quality and value, making it a favorite among business travelers. Guests have praised the hotel for its cleanliness and classy atmosphere, especially considering its setting in the Bronx. In summary, Opera House Hotel delivers a fabulous stay, combining business efficiency with comfort and professional service.
Accessible
Located in a prime area for those relying on public transportation, the Opera House Hotel garners praise for its excellent accessibility. Guests frequently highlight the hotel’s proximity to subway stations with many noting it only takes a few minutes to walk to the nearest stop. This closeness to the metro, alongside easy access to nearby bus stations, ensures effortless navigation around the city. Moreover, the hotel's location offers straightforward connections to numerous destinations, including a convenient route to LaGuardia Airport.
Adding to its transportation conveniences, the hotel provides accessible parking and ensures that facilities are user-friendly for everyone, including those with disabilities. The presence of elevators throughout the building supports ease of movement, while the availability of wheelchair-accessible rooms and bathrooms further enhances the experience for guests with special needs. The hotel is reported to have well-equipped disabled rooms and offers amenities such as a walk-in bathtub.
Hotel staff receive commendations for their supportive attitude with particular praise for receptionists assisting guests with ground transportation and handling special equipment like metal walkers. Families and individuals with accessibility requirements find the hotel accommodating, adding to its reputation as both accessible and family-friendly. Overall, the Opera House Hotel stands out for providing a seamless and inclusive experience, ensuring comfort and convenience for all its guests.
No, Opera House Hotel doesn't have any pool.
No, a spa isn't available at Opera House Hotel.
No, Opera House Hotel doesn't allow dogs.
No, parking facilities aren't available at Opera House Hotel.