The Continental Hotel
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Summary of reviewsThe Continental Hotel in Broome is highly praised for its prime and convenient location, making it an ideal spot for exploring the area. Guests appreciate its proximity to popular attractions such as Town Beach, Matso's Brewery, shops and museums, along with the added benefit of secure on-site parking and easy access to bus routes.
Breakfast receives a mix of reviews: while many enjoy the delicious and varied options, as well as the spacious dining area and cheerful service, others find it overpriced and occasionally inconsistent in quality and delivery. Similarly, dinner offerings at the hotel’s bistro and the on-site South American restaurant, Papa Fuego, are generally well-received for their good food and cocktails, despite some noting a lack of menu variety and inconsistencies in service.
The hotel rooms are frequently praised for their spaciousness, modern decor and cleanliness. Recently renovated rooms with balconies offering park or sea views add to the overall comfort. However, some guests report disparities in room quality, citing issues with outdated furniture, faulty amenities and occasional lapses in housekeeping.
Staff at The Continental Hotel are highly commended for their friendliness, helpfulness and professionalism. The staff across all departments—reception, maintenance, housekeeping and dining—are noted for creating a welcoming and supportive environment, greatly enhancing the guest experience.
Free WiFi is available and appreciated by guests, though some experience inconsistent connectivity. The pool facilities are a highlight with guests praising the well-maintained, beautiful pools and the comfortable ambiance created by the well-landscaped surrounding area. Secure parking facilities are another significant positive aspect, ensuring peace of mind for guests.
The beds receive mixed feedback: while many guests find them comfortable, some have issues with mattress firmness and pillow quality, indicating room for improvement.
Overall, The Continental Hotel offers a comfortable and enjoyable stay with its excellent location, friendly staff and well-maintained facilities, though there are areas—particularly in terms of breakfast value, room quality consistency and minor service issues—that could benefit from further attention.
Categories
Breakfast receives a mix of reviews: while many enjoy the delicious and varied options, as well as the spacious dining area and cheerful service, others find it overpriced and occasionally inconsistent in quality and delivery. Similarly, dinner offerings at the hotel’s bistro and the on-site South American restaurant, Papa Fuego, are generally well-received for their good food and cocktails, despite some noting a lack of menu variety and inconsistencies in service.
The hotel rooms are frequently praised for their spaciousness, modern decor and cleanliness. Recently renovated rooms with balconies offering park or sea views add to the overall comfort. However, some guests report disparities in room quality, citing issues with outdated furniture, faulty amenities and occasional lapses in housekeeping.
Staff at The Continental Hotel are highly commended for their friendliness, helpfulness and professionalism. The staff across all departments—reception, maintenance, housekeeping and dining—are noted for creating a welcoming and supportive environment, greatly enhancing the guest experience.
Free WiFi is available and appreciated by guests, though some experience inconsistent connectivity. The pool facilities are a highlight with guests praising the well-maintained, beautiful pools and the comfortable ambiance created by the well-landscaped surrounding area. Secure parking facilities are another significant positive aspect, ensuring peace of mind for guests.
The beds receive mixed feedback: while many guests find them comfortable, some have issues with mattress firmness and pillow quality, indicating room for improvement.
Overall, The Continental Hotel offers a comfortable and enjoyable stay with its excellent location, friendly staff and well-maintained facilities, though there are areas—particularly in terms of breakfast value, room quality consistency and minor service issues—that could benefit from further attention.
Hotel with Swimming Pool
Offers gleaming pools where guests can lounge and relax. The hotel is located a minute's walk from Matso Brewery and Town Beach.
Outdoor Pool
Hotel with Parking
Provides parking facilities for guests. The hotel's central location makes it a convenient base for exploring Broome.
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Continental Hotel's location receives high praise from guests for its prime positioning within Broome. Most feedback emphasizes its convenient and central location, placing guests within easy walking distance to Town Beach, Matso's Brewery, shops, the museum and other local attractions. The hotel's proximity to Matso's Brewery is frequently highlighted, as well as the easy access to bus routes and secure parking on-site. Guests appreciate the hotel's peaceful environment, offering a quiet retreat just far enough from the main street, yet still providing lovely views from certain rooms. Some describe the location as perfect for their needs with an added advantage of on-site facilities such as a bistro and a bottle shop. Though a few reviews mention that the location might not be ideal for everyone, the overwhelming sentiment is that The Continental Hotel is very well situated for exploring Broome and enjoying its charms.
Guests at The Continental Hotel have had a mixed experience with the breakfast offerings. On the positive side, many guests found the breakfast to be delicious with phrases like "excellent breakfast," "delicious," and "great variety" frequently mentioned. Some highlighted the "amazing buffet breakfast" and the "exceptional continental breakfast" with a good selection and tropical fruit theme, often emphasizing the quality of the food and praising the chef. The dining room setting was also appreciated for its spaciousness and cheerful service.
However, there were notable criticisms as well. Several guests were disappointed with the high cost of breakfast, describing it as "very overpriced" and noting that breakfast was not always included in the room price. Issues with the quality and delivery of breakfast were also mentioned with some guests receiving cold or poorly packaged meals. Instances of understaffing in the bistro and incorrect breakfast orders impacted the experience negatively for some visitors.
Overall, while many guests enjoyed a delightful breakfast experience with excellent service and a wide selection, others felt the cost did not match the quality and faced service issues.
The Continental Hotel provides a varied dining experience with mixed reception from its guests. The bistro at the hotel is praised for good food and excellent evening meals, adding a touch of comfort to one's stay. Papa Fuego, the South American restaurant on-site, stands out for its excellent food and cocktails, receiving high marks despite its lively and sometimes chaotic atmosphere, which some found to disrupt the dining experience. Guest feedback highlights that even with these positive dining options, the limited menu choices and lack of breakfast or consistent dinner services at the hotel were noticeable drawbacks. Additionally, the main dining room's lack of ambience and the need for guests to seek meals elsewhere added to the overall average dining impression. Nonetheless, those who experienced specific meals, such as the chef preparing a special dish with freshly caught fish, left satisfied with the taste and quality. Overall, while the meals are generally tasty, the dining options could benefit from more variety and consistency to enhance the guest experience further.
The Continental Hotel offers spacious, comfortable and clean rooms, many of which have been recently renovated. Guests frequently praise the large, well-appointed rooms that provide plenty of space to move around. The decor is modern and pleasant and some rooms come with delightful features such as balconies with park or sea views. The main pool is generously sized and adds to the positive experience.
However, there are some discrepancies in the quality of rooms. While many rooms look newly renovated and well-maintained, others seem outdated and in need of refurbishment. Issues such as faulty air-conditioning, broken fridges, worn furniture and small, cramped rooms have been reported. Bathrooms in particular often require better cleaning and upgrades.
Guests note that the cleanliness is generally good with rooms being cleaned daily, but occasional lapses occur. Despite minor setbacks, the overall atmosphere is peaceful and quiet. Although the hotel portrays a mix of old and new, the renovated rooms and friendly staff make for a generally pleasant stay.
The beds at The Continental Hotel have received a mix of reviews from guests, but several positive aspects stand out. Many guests praised the comfort of the beds with phrases like "comfy bed," "bed was super comfortable," and "very comfortable bed" frequently mentioned. A number of reviewers specifically appreciated the king size beds, highlighting them as a standout feature. The rooms were described as clean and the spaciousness contributed to a comfortable stay.
However, not all feedback was positive. Some guests found the beds to be uncomfortable with issues ranging from hard mattresses to pillows that were either too high or too firm, leading to discomfort. There were also mentions of beds being too low and instances where the bed quality did not meet guests' expectations, indicating a need for upgrading in some cases.
In summary, while many guests found the beds at The Continental Hotel to be a highlight of their stay, there are areas for improvement to ensure a consistently comfortable experience for all visitors. The hotel seems well-regarded overall, but attention to bed quality and maintenance could enhance guest satisfaction further.
The reviews of The Continental Hotel highlight a mixed experience regarding cleanliness. Many guests appreciated the cleanliness of the rooms, describing them as very clean, tidy and comfortable. Positive feedback emphasized the clean and modern look of the property, making for a welcoming stay. However, several guests encountered issues such as improperly cleaned rooms, dirty cups and glasses and unsatisfactory housekeeping visits. Some specific complaints included old food in the fridge and microwave, dusty rooms and unclean bathrooms. While the property is generally described as clean, consistency in daily cleaning appeared to be a concern for some visitors. The overall impression suggests a need for improvement in housekeeping practices to ensure a consistently clean environment.
The Continental Hotel has garnered much praise for its exemplary staff, consistently highlighted in numerous guest reviews. The predominant feedback underscores the staff's friendliness, helpfulness and professional demeanor. Visitors often describe interactions with the reception and maintenance teams as positive, noting their efficiency and attentiveness. From the front desk to housekeeping, bar attendants and restaurant staff, the common theme is a welcoming and courteous atmosphere.
Several guests specifically mentioned the reception staff, lauding their friendliness, efficiency and willingness to assist. The maintenance team is similarly praised for their prompt response to issues. Overall customer service is frequently described as excellent with staff often going above and beyond to meet guest needs. This supportive and kind approach extends to all levels of staff, including the bistro, where the team earned high marks for their pleasant and professional service.
However, there are occasional mentions of variability in staff helpfulness with a few instances of less satisfactory service noted. Despite these isolated comments, the overwhelming sentiment reflects a deep appreciation for the hotel staff's dedication and cheerfulness, contributing significantly to the positive experiences at The Continental Hotel.
The Continental Hotel offers free WiFi, which is appreciated by many guests. Some guests find the WiFi to be good, enhancing their stay with reliable internet access. However, there are concerns about the WiFi signal being poor for certain guests. Another issue noted is the television service with multiple reports of the TV either not working or losing signal frequently. Despite these technical issues, the availability of complimentary WiFi stands out as a positive feature for the hotel. The ability to connect to the internet without extra charges is a valued aspect, even though the overall connectivity can be inconsistent.
The Continental Hotel's pool facilities receive high praise from guests for their good-sized and beautifully maintained pools. The main pool, often described as lovely, fantastic and wonderful, appears to be a standout feature, providing a relaxing and comfortable environment. The landscaping around the two swimming pools adds to the overall aesthetic appeal, contributing to a beautiful pool area that guests find fabulous.
Guests appreciate the cleanliness and upkeep of the pools with many highlighting the pool area's comfort and cool ambiance. There are convenient facilities near the pool, including a poolside bar where delicious cocktails are served, although some noted that the poolside waitress could be friendlier. The presence of shaded areas by the pools is another appreciated feature, offering respite from the sun.
Despite many positive remarks, there are some areas for improvement. A few reviews mentioned that the pool could be cleaner with occasional closures of the only available pool, which was relatively small and sometimes crowded. Additionally, one pool was described as freezing cold. Nonetheless, the general consensus is that the pool experience at The Continental Hotel is positive with many guests thoroughly enjoying their time by the water.
The Continental Hotel offers excellent parking facilities, putting guests' minds at ease with its secure and safe options. Visitors frequently praise the accessibility and convenience of the parking area's location. The secure gated parking is especially highlighted, ensuring that vehicles are well-protected during the stay. Overall, the availability of secure and safe parking contributes significantly to a positive guest experience at the hotel.
The Continental Hotel boasts superior quality amenities and offers a very comfortable stay. Guests have praised the great quality and moderate pricing of the food. Room layouts are spacious and comfortable, contributing to a pleasant experience. Recent restorations have enhanced the overall quality of the stay. Despite being labeled as a four-star hotel, some guests perceive it as offering the experience of a three-star property at a five-star price.
The Continental Hotel's outdoor pool has received commendable feedback from its guests. Many have described the pool as good-sized and praised its well-thought-out layout. Visitors highlighted the lovely and well-shaded environment surrounding the pool, contributing to a pleasant and relaxing experience. Guests frequently used positive terms such as great, lovely and nice to describe both the pool itself and the broader outdoor area, indicating a consistently favorable impression of these facilities.
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Location
Breakfast
However, there were notable criticisms as well. Several guests were disappointed with the high cost of breakfast, describing it as "very overpriced" and noting that breakfast was not always included in the room price. Issues with the quality and delivery of breakfast were also mentioned with some guests receiving cold or poorly packaged meals. Instances of understaffing in the bistro and incorrect breakfast orders impacted the experience negatively for some visitors.
Overall, while many guests enjoyed a delightful breakfast experience with excellent service and a wide selection, others felt the cost did not match the quality and faced service issues.
Dinner
Rooms
However, there are some discrepancies in the quality of rooms. While many rooms look newly renovated and well-maintained, others seem outdated and in need of refurbishment. Issues such as faulty air-conditioning, broken fridges, worn furniture and small, cramped rooms have been reported. Bathrooms in particular often require better cleaning and upgrades.
Guests note that the cleanliness is generally good with rooms being cleaned daily, but occasional lapses occur. Despite minor setbacks, the overall atmosphere is peaceful and quiet. Although the hotel portrays a mix of old and new, the renovated rooms and friendly staff make for a generally pleasant stay.
Beds
However, not all feedback was positive. Some guests found the beds to be uncomfortable with issues ranging from hard mattresses to pillows that were either too high or too firm, leading to discomfort. There were also mentions of beds being too low and instances where the bed quality did not meet guests' expectations, indicating a need for upgrading in some cases.
In summary, while many guests found the beds at The Continental Hotel to be a highlight of their stay, there are areas for improvement to ensure a consistently comfortable experience for all visitors. The hotel seems well-regarded overall, but attention to bed quality and maintenance could enhance guest satisfaction further.
Cleanliness
Staff
Several guests specifically mentioned the reception staff, lauding their friendliness, efficiency and willingness to assist. The maintenance team is similarly praised for their prompt response to issues. Overall customer service is frequently described as excellent with staff often going above and beyond to meet guest needs. This supportive and kind approach extends to all levels of staff, including the bistro, where the team earned high marks for their pleasant and professional service.
However, there are occasional mentions of variability in staff helpfulness with a few instances of less satisfactory service noted. Despite these isolated comments, the overwhelming sentiment reflects a deep appreciation for the hotel staff's dedication and cheerfulness, contributing significantly to the positive experiences at The Continental Hotel.
Wi-Fi
Pool
Guests appreciate the cleanliness and upkeep of the pools with many highlighting the pool area's comfort and cool ambiance. There are convenient facilities near the pool, including a poolside bar where delicious cocktails are served, although some noted that the poolside waitress could be friendlier. The presence of shaded areas by the pools is another appreciated feature, offering respite from the sun.
Despite many positive remarks, there are some areas for improvement. A few reviews mentioned that the pool could be cleaner with occasional closures of the only available pool, which was relatively small and sometimes crowded. Additionally, one pool was described as freezing cold. Nonetheless, the general consensus is that the pool experience at The Continental Hotel is positive with many guests thoroughly enjoying their time by the water.
Parking
4 Star
Outdoor Pool
Yes, The Continental Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Continental Hotel.
No, The Continental Hotel doesn't allow dogs.
Yes, parking facilities are available at The Continental Hotel.
Yes, The Continental Hotel has a gym.
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