Falkensteiner Hotel Kronplatz - The Leading Hotels of the World
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Summary of reviewsFalkensteiner Hotel Kronplatz - The Leading Hotels of the World consistently receives high praise for several key aspects that enhance the guest experience. Its prime location near the Kronplatz cable car is a major highlight, offering skiers unparalleled convenience. The hotel's beautiful mountain setting delivers stunning views and ensures a serene, natural environment while still being accessible to Brunico and Lake Braies. Its strategic position also makes it an excellent base for both winter and summer activities, contributing to a comfortable and versatile stay.
The breakfast experience at the hotel is exceptional with a wide range of high-quality and fresh options that cater to diverse tastes. The extensive and generous breakfast buffet, along with impeccable service, ensures an outstanding start to each day. Dinner service receives similar accolades for its sophisticated, gourmet dishes, although some guests note a need for more variety and adjustability to cater to traditional tastes.
Rooms at Falkensteiner are spacious, clean and elegantly decorated, combining modern amenities with thoughtful details to enhance comfort. Large balconies, ample storage space and luxurious bathrooms contribute to a restful and enjoyable stay. The hotel's high cleanliness standards are evident throughout its well-maintained facilities, from the rooms to public areas and parking facilities.
The staff at Falkensteiner Hotel Kronplatz are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. The young and enthusiastic team, particularly in reception, dining and the spa, are noted for their warm and helpful service.
The hotel's Wi-Fi service is described as fast and reliable, generally meeting guests' needs effectively. The spa is another standout feature, praised for its tranquility, cleanliness and range of facilities, including saunas, steam rooms and pools. The treatments and massages further elevate the wellness experience, supported by professional and attentive staff.
The gym facilities, equipped with state-of-the-art Technogym equipment, are appreciated for their variety and modernity, offering a comprehensive workout environment. The pool areas, especially the rooftop pool with panoramic views, are consistently highlighted for their beautiful design, cleanliness and relaxing ambiance.
Overall, Falkensteiner Hotel Kronplatz - The Leading Hotels of the World distinguishes itself as a premier destination, blending luxury with comfort and outstanding service in a stunning natural setting.
Categories
The breakfast experience at the hotel is exceptional with a wide range of high-quality and fresh options that cater to diverse tastes. The extensive and generous breakfast buffet, along with impeccable service, ensures an outstanding start to each day. Dinner service receives similar accolades for its sophisticated, gourmet dishes, although some guests note a need for more variety and adjustability to cater to traditional tastes.
Rooms at Falkensteiner are spacious, clean and elegantly decorated, combining modern amenities with thoughtful details to enhance comfort. Large balconies, ample storage space and luxurious bathrooms contribute to a restful and enjoyable stay. The hotel's high cleanliness standards are evident throughout its well-maintained facilities, from the rooms to public areas and parking facilities.
The staff at Falkensteiner Hotel Kronplatz are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. The young and enthusiastic team, particularly in reception, dining and the spa, are noted for their warm and helpful service.
The hotel's Wi-Fi service is described as fast and reliable, generally meeting guests' needs effectively. The spa is another standout feature, praised for its tranquility, cleanliness and range of facilities, including saunas, steam rooms and pools. The treatments and massages further elevate the wellness experience, supported by professional and attentive staff.
The gym facilities, equipped with state-of-the-art Technogym equipment, are appreciated for their variety and modernity, offering a comprehensive workout environment. The pool areas, especially the rooftop pool with panoramic views, are consistently highlighted for their beautiful design, cleanliness and relaxing ambiance.
Overall, Falkensteiner Hotel Kronplatz - The Leading Hotels of the World distinguishes itself as a premier destination, blending luxury with comfort and outstanding service in a stunning natural setting.
Luxury Hotel
As a member of The Leading Hotels of the World, this 5-star hotel offers a high level of luxury. It features a rooftop pool with panoramic views, a spacious spa, and gourmet dining. The hotel's design is inspired by the surrounding mountains, and rooms and suites offer private balconies or terraces.
Hotel near Golf Courses
This is described as a "Golf hotel at Mt. Kronplatz" and uniquely features its own 3-hole golf course, providing direct on-site golf facilities. It is also located near the 9-hole Golf Club Pustertal.
Hotel near Ski Resorts
This hotel in Brunico is likely to offer exceptional access to the Kronplatz ski area, one of the largest in the region. Being part of 'The Leading Hotels of the World' suggests a high level of service and amenities suitable for a ski vacation.
Hotel for Honeymoon
As part of The Leading Hotels of the World, this hotel provides a high level of luxury and service suitable for a special occasion like a honeymoon. A guest review specifically mentions it is 'Good for wedding anniversary or honeymoon'.
Hotel with Spa
As part of 'The Leading Hotels of the World', this hotel offers world-class spa facilities and services. It is ideally situated for accessing the Kronplatz ski area, providing guests with a luxurious and convenient wellness experience.
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee. Food and water bowls are provided. It offers luxurious amenities and high-class services.
Hotel with Swimming Pool
Features a spacious wellness and fitness center. It offers multiple swimming pools, including both indoor and outdoor options, complemented by a restaurant with an open kitchen and a bar.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel offers complimentary parking in its spacious and immaculate underground garage. It also provides electric vehicle charging stations and a valet parking service for added convenience.
EV charging stations
Hotel with EV Charging Stations
This hotel provides EV charging stations. As part of The Leading Hotels of the World, it offers luxurious accommodation and high-end service, making it an excellent option for EV-driving travelers.
5-Star Hotel
Located in Brunico, this hotel offers luxurious accommodations and services as part of The Leading Hotels of the World. Guests can enjoy convenient access to the Kronplatz ski area, a stylish design, and top-tier amenities.
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Outdoor Pool
Hotel with Heated Pool
About Falkensteiner Hotel Kronplatz - The Leading Hotels of the World
License: 021013-00001245, IT021013A1WA54W8Q4
Guest Reviews
Location
Guests repeatedly praise the hotel's beautiful setting in the mountains, noting its great views and quiet, natural surroundings. Though some mention its remote location, this seclusion contributes to a peaceful stay immersed in nature, yet still central enough to be close to the charming town of Brunico and the picturesque Lake Braies.
The hotel’s strategic position provides an excellent base for various activities in the Puster Valley, making it ideal for both skiing in the winter and exploring the area's excursions in other seasons. This excellent location coupled with significant amenities results in a comfortable and convenient stay, whether for a short trip or a longer retreat. Overall, the location of Falkensteiner Hotel Kronplatz receives high marks for its accessibility, natural beauty and proximity to key attractions and recreational facilities.
Breakfast
Guests describe the breakfast as rich, very generous and abundant with some even calling it the best they've ever had. The impeccable presentation and high-quality food make the morning meal a standout feature of the hotel. There are also mentions of particular delights such as freshly prepared berry crepes and an egg menu, adding to the luxurious experience.
In addition to the superb breakfast, reviewers appreciate the friendly and accommodating staff, spacious rooms and the overall cleanliness and maintenance of the breakfast area. The breakfast offerings go above and beyond to fulfill every guest's wishes, making it an exceptional start to each day at this renowned hotel.
Dinner
The hotel features a refined and innovative dinner menu, often presented as a multi-course experience, such as the popular 5-course and 7-course dinners, noted for their quality and elaborate presentation. Guests frequently commended the great variety of options with different meat, fish and vegetarian choices available daily. The kitchen staff is acknowledged for their creativity and the use of high-quality products, making each dinner an enjoyable and memorable event.
However, not all reviews were purely positive. Some guests felt that the dinner menu could benefit from more variety, as it tends to repeat every three days. A few also noted that the portions were a bit on the smaller side and that the menu might be too sophisticated or elaborate for some tastes, leading to a desire for more classical or local cuisine options. Vegetarians, in particular, found the selection less than satisfactory at times. Additionally, there were occasional comments about the dinner service being slow due to staffing issues and the use of excessive garlic and onion in some dishes.
In summary, while most guests thoroughly enjoyed the gourmet dining experience at Falkensteiner Hotel Kronplatz, appreciating its high-level and sophisticated dishes, a few pointed out areas for improvement such as portion sizes, variety and catering to more traditional tastes.
Rooms
The spaciousness extends to various amenities within the rooms, including large balconies, ample wardrobe space and grand bathrooms equipped with rain showers that deliver excellent water pressure. The rooms feature modern furnishings and are meticulously maintained, ensuring an atmosphere of both elegance and coziness. Visitors have appreciated the quietness and pleasant views of the internal garden, adding to the overall restful ambiance.
Additionally, the hotel’s rooms are equipped with all necessary comforts, including direct ventilation wardrobes and sizeable storage areas. Despite some minor critiques about room size for specific suites, the general consensus remains highly favorable, highlighting both the aesthetic and practical aspects of the accommodations.
Beyond the individual rooms, the hotel maintains a high standard of cleanliness and organization throughout its premises, including large, clean garages and spacious lobbies. The cleanliness, friendliness of the staff and the well-thought-out facilities further enhance the guest experience, making Falkensteiner Hotel Kronplatz a highly recommended destination for travelers seeking a blend of luxury and comfort.
Beds
However, there are some mixed reviews regarding the firmness of the mattresses. While some visitors found the beds perfectly comfortable, others felt they were too firm or too hard, suggesting that the hotel might benefit from addressing individual preferences in mattress firmness. Similarly, opinions on the pillows were varied with a number suggesting that improvements could be made, especially concerning the synthetic filling.
Aside from the mixed feedback on the mattresses and pillows, the bed linens received high praise with comments such as fantastic bed and linens. Cleanliness and overall room comfort, including bed quality, were generally well-received by guests.
Despite a few areas of improvement, the comfortable beds at Falkensteiner Hotel Kronplatz remain a recurrent highlight among its guests, underscoring their importance in contributing to a restful and enjoyable stay.
Cleanliness
The rooms are spacious, comfortable and always spotlessly clean with the same meticulous attention to detail applied to the wellness and spa center. Public areas maintain high standards of cleanliness and hygiene, adhering to anti-COVID measures, ensuring a safe and pleasant stay.
Guests appreciate the hotel's great design and beautiful furnishings, complemented by a warm and welcoming atmosphere. The cleanliness extends to the external areas with parking facilities being very well-maintained.
Despite the overwhelmingly positive feedback, a singular note mentioned a lack in room cleaning service, though this did not detract significantly from the overall guest satisfaction. Ultimately, Falkensteiner Hotel Kronplatz shines as a paragon of cleanliness and well-managed services, promising a pristine and enjoyable experience for all its visitors.
Staff
The service in the hotel's bar and restaurant also garnered numerous accolades with the staff being described as professional, accommodating and dedicated. Although there were some mentions of a lack of coordination and occasional feelings of the staff being overwhelmed, the overall sentiment emphasizes their kindness, helpfulness and proactive approach to guest needs.
The hotel's young staff was noted for their enthusiasm and attentiveness, contributing significantly to the positive experiences of the guests. Instances of uncoordinated service and inexperienced staff were occasionally observed, but these were overshadowed by the predominant praise for their dedication and hospitality.
Overall, the staff at Falkensteiner Hotel Kronplatz is highly regarded, contributing positively to the guests' experiences, ensuring a friendly and welcoming atmosphere that strives to meet and exceed expectations.
Wi-Fi
Spa
The spa treatments and massages, such as the Thai and Indian Healing massages, received commendations for their quality, although there is some feedback suggesting room for improvement. Nonetheless, the spa staff is noted for being kind, attentive and professional, contributing to the overall positive experience.
Architecturally, the spa is considered a masterpiece, seamlessly blending with the hotel's high standards. Despite the remote location of the facility and some opinions that the three-floor layout might be challenging, the state-of-the-art gym and comprehensive wellness offerings compensate for minor drawbacks.
Cleanliness and upkeep are consistently emphasized with the spa areas described as fragrant and clean, leaving nothing to be desired. The excellent sauna infusions, coupled with the well-equipped and comfortable relaxation rooms, make it one of the top hotel spas according to guest reviews. Overall, the spa at Falkensteiner Hotel Kronplatz stands out for its exceptional quality, ensuring a memorable and rejuvenating experience for its visitors.
Gym
Guests appreciate the spacious and well-furnished fitness area, which stands out for both its variety and quality of equipment. The large fitness room provides ample space for different types of exercises, contributing to an all-around positive gym experience.
However, there are minor concerns such as the need for blinds to block the sun and the presence of some staff members who do not speak German. Despite these, the gym remains a highlight of the hotel, praised for its completeness and modernity.
Pool
A lot of attention goes into maintaining the pool area, as it is consistently clean and well-kept, contributing to the overall aesthetic and comfort. Among the multiple pools available, the outdoor heated pools and the rooftop infinity pool with accompanying saunas and Jacuzzi capture special acknowledgment for their appeal and warmth, even in colder weather.
Despite a few minor mentions about the indoor pool being slightly cold or the heated pool not being convenient for all guests, the overall sentiment remains strongly positive. The area's intimate and tranquil atmosphere, coupled with ample relaxation spots and the appealing views from the panoramic terrace, round out what guests consider a highlight of their stay.
Parking
However, some guests have expressed concerns about the cost of parking, which is 20 euros per day, considering it as exaggerated and not adequately mentioned upfront. It may be advisable for guests to explore local parking facilities as an alternative. Despite this, the overall feedback highlights the convenience and spaciousness of the parking provided.
Family
Ski
Guests appreciate not just the excellent location, but also the thoughtful amenities tailored for skiing. Lockable lockers for skis and equipment and readily available ski passes at the hotel streamline the entire experience. The ski bus service, always timely, ensures smooth transit to and from the slopes. Moreover, the hotel's ski storage facilities add to the convenience.
Overall, Falkensteiner Hotel Kronplatz exemplifies a splendid mountain resort for ski lovers, providing unparalleled access to Plan de Corones' reputed skiing terrain. The seamless blend of location, amenities and ease of access confirms the hotel as an excellent choice for a skiing getaway.
5 Star
Concerns also extend to service with multiple guests highlighting a lack of professionalism and preparedness, especially concerning dietary restrictions like gluten-free and lactose-free options. Some found the staff inadequate and lacking the polished service expected from a five-star establishment, which ultimately impacted their overall experience.
However, despite these criticisms, there remains a segment of guests who believe the hotel has earned its five-star status through great experiences and top-notch services. The contrast in reviews suggests that while the hotel has areas needing improvement, it also possesses qualities that could provide an exceptional stay.
Outdoor Pool
Luxury
The hotel's spa is excellent and contributes significantly to the luxurious experience, allowing guests to relax and rejuvenate. The service is also noteworthy, described as amazing, professional and absolutely very helpful. The staff is consistently friendly and goes above and beyond to ensure that every guest feels valued and cared for.
Guests appreciate the hotel's modern furnishings and great equipment, as well as its super clean and well-maintained environment. The location is ideal, offering easy access to the beautiful natural surroundings. Overall, Falkensteiner Hotel Kronplatz guarantees a stay that meets and often exceeds the 5-star expectations, making it perfect for those who love luxury and impeccable service.
Romantic
Dog Friendly
Guests frequently highlight the staff’s friendliness and dedication, ensuring that both two- and four-legged visitors feel entirely at home. Some reviews mention excellent food and commend specific staff members, underscoring a high level of service throughout the hotel.
However, there is a note about a pet-related charge without additional return benefits when compared to other Falkensteiner properties. Despite this, the overall consensus places 'Falkensteiner Hotel Kronplatz' as perfect for vacations with dogs, affirming that pets are not just allowed but genuinely welcomed and celebrated.
Yes, Falkensteiner Hotel Kronplatz - The Leading Hotels of the World has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Falkensteiner Hotel Kronplatz - The Leading Hotels of the World.
Yes, Falkensteiner Hotel Kronplatz - The Leading Hotels of the World welcomes dogs.
Yes, parking facilities are available at Falkensteiner Hotel Kronplatz - The Leading Hotels of the World.
Yes, Falkensteiner Hotel Kronplatz - The Leading Hotels of the World has a gym.
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