Novotel Bucharest City Centre

Bucharest 44.43694400, 26.09759100 , Calea Victoriei, 37b (Show on Map)
8.5
Very Good


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Summary of reviewsNovotel Bucharest City Centre receives widespread acclaim for its prime location and overall guest experience. Situated in the heart of Bucharest, the hotel offers seamless access to key cultural attractions, the bustling old town, museums, theaters, and a variety of dining options. This centrality makes it an ideal choice for tourists eager to explore the city's historical landmarks and vibrant nightlife on foot.

Guests consistently praise the hotel for its cleanliness and the welcoming atmosphere provided by the friendly and professional staff. The rooms are noted for their comfort and cleanliness, boasting well-equipped interiors and nice views of local landmarks, though some mention that the decor feels dated and that the rooms can be cramped for families. The exceptional service—especially during special occasions—further enhances the stay.

One of the standout features of this hotel is its breakfast buffet. Known for its extensive variety and quality, the breakfast offers a range of fresh, seasonal goods with international and local specialties, including smoked trout and the delightful chocolate fountain. Guests appreciate the freshness and replenishment of offerings, although some suggest further variety and note occasional crowding in the dining area.

The hotel restaurant provides a positive dining experience with excellent service and good value, though a limited menu and slow service during peak times have been noted. Similarly, the spa and gym offerings are a highlight, particularly for massages, despite feedback about the pool size and temperature.

For those traveling by car, the availability of secure underground parking is a relief, though some guests find the additional cost steep. Families with children appreciate the family-friendly amenities such as free meals for children under 12 and interactive games in the lobby, though some find the room layouts less accommodating for larger groups.

While the Wi-Fi service is generally strong and reliable, occasional connectivity issues have been reported. Nonetheless, Novotel Bucharest City Centre remains a well-regarded choice for travelers prioritizing location, cleanliness, and quality service in Bucharest.
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Hotel Taking Steps Towards Sustainability
A recipient of both Green Key and BREEAM certifications, this hotel is dedicated to sustainable operations. It focuses on reducing energy usage and operates under six key pillars of sustainability, including environmental responsibility, circularity, and waste management.

Hotel with Spa
Features a convenient spa area with essential facilities. Provides a range of treatments designed to relax and rejuvenate. The hotel's central location and modern amenities make it a good choice for city travelers.

Family Friendly Hotel
The Novotel is centrally located and offers family rooms and a kids' play area. Its proximity to Cismigiu Park and other attractions makes it convenient for families to explore the city.

Dog Friendly Hotel
This hotel is known for accommodating pets and providing necessary amenities for a comfortable stay. Its central location adds to the convenience for pet owners.

Hotel near Nightlife Spots
Located on Calea Victoriei, this hotel is near many of Bucharest's nightlife hotspots. The hotel's Winestone Victoriei 37 offers a wine bar and restaurant. Its central location provides easy access to various bars and clubs.

Hotel with Swimming Pool
Offers a swimming pool and is situated in a central location. It provides a comfortable stay with good access to city attractions.

  Heated Pool    Indoor Pool  


Business Hotel
The Novotel Bucharest City Centre is centrally located and offers meeting rooms and business services. It provides convenient access to major attractions and corporate locations. The hotel is well-suited for both business and leisure travelers.

Hotel with Parking
Novotel Bucharest City Centre offers secure underground parking with space for 140 vehicles. The availability of secure, indoor parking directly at the hotel provides a convenient option for guests, although parking is subject to charges.

Accessible Hotel
Novotel Bucharest City Centre offers increased accessibility and features like roll-in showers and toilets with grab rails. The entire unit is wheelchair accessible, and upper floors are accessible by elevator.

Hotel with Gym
Novotel Bucharest City Centre includes a modern, fully equipped fitness center. Specific details about the equipment or services offered are not available in the provided text.

4-Star Hotel
Situated in the heart of Bucharest, this hotel provides contemporary rooms and excellent service. It is close to major attractions and offers amenities like a fitness center and on-site dining.

Hotel with Indoor Pool
This hotel provides free access to its wellness center, which features an indoor pool with artificial waves. Guests can also relax in the steam room and hammam.

Hotel with Heated Pool
This hotel offers a heated indoor pool equipped with artificial waves, providing a unique recreational element for guests. The pool is part of a wellness center that also includes a hammam and a gym.

Hotel for Honeymoon

Romantic Hotel

Room Types
Superior Twin Room Modern and spacious rooms with satellite TV and a kettle with complimentary tea selection and instant coffee.

Executive Double Room Upgraded comfort with premium amenities including a Nespresso machine, bathrobe and slippers, complimentary minibar.

Superior Double Room with Sofa Modern and spacious rooms with satellite TV, a sofa bed and a kettle with complimentary tea selection and instant coffee. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).

Executive Queen Room with Sofa Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Junior Suite with Sofa The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, a minibar, a seating area, a safe deposit box as well as city views. The unit offers 1 bed.

Novation Suite with Sofa The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a minibar, a safe deposit box, an electric kettle, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

Superior Double Room with Sofa Bed Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a sofa as well as city views. The unit has 2 beds.

Executive Double Room with Sofa Bed Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

About Novotel Bucharest City Centre
License: 9967/6521
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Bucharest, Novotel Bucharest City Centre boasts an unrivaled location that consistently garners praise from its guests. Positioned near the vibrant old town and key cultural attractions, visitors find themselves within easy walking distance to museums, theaters, and an array of dining opportunities. The centrality of the hotel makes it ideal for those eager to explore the city on foot, with many highlights and entertainment centers just a stone's throw away. Guests appreciate the ease of access to both historical landmarks and the bustling nightlife that the city offers.

Beyond its location, the hotel charms with its clean and comfortable rooms, which are complemented by a commendable level of service from the friendly and accommodating staff. The quality of the facilities, including the helpful front desk and varied breakfast options, further enhances the guest experience. With its superb position right in the city center, Novotel Bucharest City Centre manages to provide a tranquil retreat while keeping the excitement of the city just outside its doors.

Breakfast
Novotel Bucharest City Centre offers a breakfast experience that receives high praise from guests, highlighting its extensive variety and quality. The buffet is described as diverse, rich, and abundant, catering to a wide range of tastes with both sweet and savory options. Fresh offerings include seasonal products, fresh juices, and an array of both international and local specialties. Smoked trout and cakes are noted favorites among the offerings, and there's even the occasional chocolate fountain, which delights younger guests. Many reviews appreciate the breakfast's freshness and the fact that it's replenished constantly. The opportunity to enjoy breakfast on a pleasant terrace adds to the overall experience.

Despite generally positive feedback, some guests feel that the breakfast could benefit from more variety and flavor enhancements. Additionally, a few reviewers mention that the breakfast can be expensive, and on occasion, the dining area experiences crowding, which might affect comfort. Nonetheless, the overall sentiment reflects a superb breakfast experience, making it one of the highlights of staying at the hotel.

Dinner
The dining experience at Novotel Bucharest City Centre has generally left guests with a positive impression. The restaurant is frequently highlighted as a good spot, offering very nice and great food. Guests have noted the restaurant to be a welcoming place for dinner, where the service is excellent, and the menu provides good value for money. Options are available to cater to dietary preferences, including kosher meals. However, some diners have mentioned that the food service can be slow and the breakfast options lack warmth. There is also feedback about the limited menu variety, suggesting that the same selections have been maintained for years, which could tire repeat guests. Despite these minor drawbacks, the overall dining experience in the hotel restaurant remains favorable, making it a reliable choice for a meal while in Bucharest.

Rooms
Novotel Bucharest City Centre offers a comfortable stay with its spacious and clean rooms. It's centrally located, providing guests with easy access to local attractions and amenities. The rooms are generally well-equipped with comfortable beds, and the cleanliness is consistently praised. Several guests appreciated the surprising exceptional service on special occasions, such as birthdays, demonstrating attentive staff service. Many rooms afford nice views, particularly of landmarks like the Palace of Parliament, enhancing the overall guest experience.

However, the hotel faces some challenges, particularly with room sizing and outdated facilities. The layout and size can be cramped, especially for families or groups, and the additional beds such as sofa beds tend to be uncomfortable. Some areas of the rooms, including furniture and carpets, show signs of wear and the decor feels slightly outdated. The bathrooms, while clean, are often noted for their small size and unconventional layout, lacking standard features such as hand-washing sinks in close proximity to the WC.

Despite these points, Novotel Bucharest City Centre remains a pleasant choice for travelers due to its great location and generally reliable service, making it an optimal choice for a temporary stay in Bucharest, especially for those who prioritize location and convenience over luxurious modern amenities.

Beds
At Novotel Bucharest City Centre, guests have shared diverse opinions about the beds. While many praised the main beds for being comfortable, with some highlighting their softness and cozy nature, there are notable concerns regarding the quality of some mattresses. Several guests enjoyed restful nights on the main beds, describing them as very comfortable and a major highlight of their stay.

However, a recurring issue seemed to center around the sofa beds, especially those meant for additional guests or children, which many found uncomfortable due to their thin, springy mattresses. This discomfort was a common theme, with numerous reviewers mentioning they were not supportive or suitable for a good night's sleep.

There were also comments about the main mattresses occasionally sinking in the middle, which some guests found less than ideal. Despite these concerns, the overall impression of the hotel's sleeping arrangements remains varied, with positive endorsements for comfort intertwined with calls for improvement in certain areas.

Cleanliness
Nestled in a prime location, Novotel Bucharest City Centre impresses with its exemplary cleanliness, a key feature frequently highlighted by previous guests. The hotel's commitment to maintaining a spotless environment extends from its spacious, well-organized rooms to the common areas and surroundings. Many guests commend the exceptional job done by the cleaning staff, ensuring daily upkeep of rooms. Despite minor criticisms regarding specific areas needing renovation and occasional lapses in cleaning detail, the overall standard of cleanliness remains high. The staff, noted for their kindness and helpfulness, further enhance the tidy and contemporary ambiance of the hotel. The combination of a clean environment and courteous service, alongside a sumptuous breakfast spread, makes this hotel a commendable choice for travelers seeking comfort and central accessibility in Bucharest.

Staff
The staff at Novotel Bucharest City Centre receives largely positive feedback from guests, highlighting their friendliness, helpfulness, and professional service. Many guests describe the staff as exceptionally polite, attentive, and quick to respond to requests, often going out of their way to ensure a pleasant stay. Alex at the reception is frequently mentioned for his excellent service and courteous demeanor. While many staff members at different areas, including the reception and restaurant, are praised for being accommodating and providing quality service, there seems to be inconsistency in guest interactions. A few reviews mention some reception and restaurant staff as less amiable or even inattentive at times. Despite these few criticisms, the overall impression is of a welcoming and supportive team that contributes significantly to the hotel’s appeal and aids in making guests' visit to Bucharest enjoyable.

Wi-Fi
At Novotel Bucharest City Centre, the experience with Wi-Fi seems to be a mix of highs and lows. On the positive side, many guests have praised the hotel for offering free Wi-Fi that is both fast and reliable, which is considered excellent value for money. The Wi-Fi reportedly worked well throughout the hotel, including in the rooms, making it convenient for casual browsing or video streaming. However, some guests encountered difficulties, describing the connection as poor, intermittent, or generally unstable. A few reviews specifically noted issues during important tasks like Zoom calls or conference calls due to the unreliable internet. While the experience appears to vary, the hotel seems to deliver a solid Wi-Fi service to most visitors, with room for improvement in terms of stability and consistent access.

Spa
Novotel Bucharest City Centre offers a mixed experience when it comes to its wellness facilities. Though the spa area might be smaller than expected, it remains a highlight for its excellent massages, which are frequently praised for their value for money. Wellness services, including a Turkish bath and a wet sauna, provide relaxing options for guests wishing to unwind after a busy day exploring the city.

The gym and training opportunities complement the spa offerings, ensuring guests can maintain their fitness regimes efficiently. However, the pool receives criticism for its size and temperature, often being described as small, cold, and somewhat dated. Despite this, some guests find it clean and pleasant enough for casual use.

The overall facilities, such as the steam room and sauna, are generally well-received, contributing to an enjoyable wellness experience. Nonetheless, there are a few logistical issues noted, such as the absence of towels and robes, which can detract from the convenience and ease of using the spa amenities.

In summary, while Novotel Bucharest City Centre might not offer a sprawling spa experience, it compensates with its excellent massages and wellness services, providing tranquility for travelers seeking relaxation amidst their urban adventures.

Gym
The gym at Novotel Bucharest City Centre offers various amenities for guests looking to maintain their fitness routine during their stay. Visitors have highlighted the convenience of complimentary access to the gym until 10 PM, which allows for flexibility in their workout schedules. The gym is incorporated with the use of the hotel’s swimming pool, providing guests with opportunities for aquatic training.

Although described by some as pleasant, the gym receives mixed feedback regarding its size and equipment selection. While the gym is recognized for having good facilities, several reviewers pointed out that it is small and can feel cramped. Some also noted that it could benefit from better maintenance and updated equipment to enhance user experience.

Guests enjoy the inclusion of gym access as part of their stay, but the overall space has been described as modest. Despite these mixed impressions, the gym's operational hours and the compact swimming pool add value to the fitness experience offered by the hotel.

Pool
The Novotel Bucharest City Centre offers a pool experience that elicits varied responses. On the positive side, guests appreciate the presence of a pool and spa, which provides a soothing retreat within the hotel, with free access to these amenities being a noted perk. The pool is described as lovely and pleasant for relaxation and fun, especially for children. The design of the pool area gathers compliments, and its operational hours until 10 PM are convenient for late-night unwinding.

However, many reviews highlight the pool's diminutive size, which often feels inadequate and leads to crowding. The temperature control seems to be another issue, with several guests finding the water too cold to fully enjoy. There are mixed comments about the cleanliness and condition of the pool, ranging from clean and inviting to murky and poorly maintained. While the pool does provide an added layer of leisure for guests, it appears that expectations should be tempered regarding its overall size, warmth, and upkeep.

Parking
Novotel Bucharest City Centre offers a convenient parking solution for guests with its spacious underground facility. Located right beneath the hotel, the parking is secure and appreciated for its ease of access, making it perfect for those traveling by car who seek peace of mind about the safety of their vehicle. Many guests find the availability of parking a favorable aspect of their stay, particularly given the hotel's central location, which is within walking distance to the city's vibrant nightlife and attractions.

However, the parking does come with a significant daily fee, which some guests perceive as expensive compared to other options in the area. This is highlighted as a notable downside, with several guests suggesting that including parking in the accommodation costs would enhance the value proposition. Despite this, the convenience of having a parking space directly associated with the hotel is a relief for guests who face difficulties finding parking elsewhere in the bustling city.

Overall, while the parking at Novotel Bucharest City Centre is well-regarded in terms of location and security, guests should be prepared for additional costs that may not be immediately apparent until checkout.

Family
Novotel Bucharest City Centre has received varying feedback regarding its suitability for families traveling with children. It is praised for being conveniently located near the city center, making it a great base for families exploring Bucharest. The hotel offers appealing amenities for families, such as a family-friendly atmosphere and kids under 12 eating for free. A notable feature is the small children's area in the lobby, which provides smart interactive games, enhancing its family-friendly appeal.

Guests commend the staff for their friendliness and the hotel for its cleanliness and safety. A complimentary, replenished minibar is a nice perk, and the breakfast offers tasty options catering well to family needs. Additionally, the provision of a sofa bed in family rooms is appreciated, although some reviewers noted discomfort with the sofa beds, particularly for children, who might feel the springs.

Despite these positives, there are mixed reviews about room sizes and design for families. Many guests felt that the rooms were on the smaller side, especially for families with multiple children, leading to some discomfort. While the hotel provides family rooms with amenities like double beds and sofa beds, the layout is sometimes described as puzzling, with separate bathrooms and toilets without sinks being a common point of confusion. The hotel's pool, although a fun feature, is often described as small and cold, suggesting that it might not be the best choice for extensive family leisure time.

Overall, Novotel Bucharest City Centre caters to families with convenient services and a welcoming atmosphere, though improvements in room design and comfort could enhance the family experience further.

4 Star
Novotel Bucharest City Centre presents a mix of experiences that could be perceived either positively or negatively depending on expectations for a four-star establishment. Highlights include its exceptional location and overall comfort, providing a very comfortable stay that many guests appreciated. Some reviews note the hotel meets the standards expected from the Novotel chain, and there were mentions of a good quality-price ratio, especially when benefitting from promotions. Many guests appreciated the staff, which contributed to a positive stay for numerous visitors.

However, the four-star rating has been a point of contention for some guests. Concerns were raised about the dated furnishings, with several guests noting a feel reminiscent of a bygone era, and not matching the expectations of a four-star experience. Issues like firm bedding and non-functional TV remotes added to this sentiment. While the hotel’s breakfast was deemed acceptable within its classification, the facilities and services were often viewed as falling short of four-star standards by multiple reviewers. Despite this, others found the overall experience to align with or even exceed the expectations of its four-star designation.

Business
The Novotel Bucharest City Centre emerges as a solid choice for business travelers, offering a commendable price-performance ratio. Its facilities are well-suited for business trips, providing essential services and resources, including meeting areas that come at no extra cost. The hotel's conference room meets the specifications necessary for hosting business-related events. Guests are greeted with excellent reception at the front desk, reflecting the high-quality service that defines the hotel. Its central location, coupled with perks such as free parking and a complimentary minibar, adds to its appeal. Moreover, the hotel stands out with its thoughtful customer service, going so far as to surprise guests with personal touches like sparkling wine and chocolates for special occasions. In essence, the Novotel Bucharest City Centre adeptly caters to business needs while ensuring a comfortable and efficient stay.


Yes, Novotel Bucharest City Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Novotel Bucharest City Centre.

Yes, Novotel Bucharest City Centre welcomes dogs.

Yes, parking facilities are available at Novotel Bucharest City Centre.

Yes, Novotel Bucharest City Centre has a gym.

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