Buenos Aires, Tucumán, 535-34.600943,-58.374519(Show on Map)
7.6
Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Claridge Hotel is celebrated for its prime location in the heart of Buenos Aires, making it a strategic base for tourists and business travelers alike. Positioned close to major attractions such as Calle Florida and Teatro Colón, guests appreciate the easy access to shopping centers, restaurants, cafes and transportation. During the day, the neighborhood is busy and secure, though some guests noted a less safe feeling at night. Nevertheless, its centrality and classic architecture enhance the overall charm.
The breakfast experience at Claridge Hotel receives mixed reviews. Many guests commend the quality and variety of the buffet breakfast served in a stylish dining room, contributing to a pleasant atmosphere. However, concerns about high costs, lack of variety and slow replenishment of items are frequently mentioned. Some guests were disappointed that breakfast was not included in their booking.
Dinner at the hotel has similarly varied feedback. The dining bar and restaurant are praised for their delicious food and pleasant ambiance. The à la carte lunch is both tasty and reasonably priced. However, limitations in the dinner menu, early closing times and occasional closures for private events have caused inconvenience for some guests, leading to recommendations to explore nearby dining options for a more diverse culinary experience.
Rooms at the Claridge Hotel are highlighted for being comfortable, clean and spacious with many noting the comfortable beds. However, many guests feel that the rooms are in need of modernization and better maintenance, citing outdated furniture, small sizes and issues with air conditioning and noise.
Cleanliness is generally upheld with many appreciating the tidy rooms and common areas. Yet, the need for more thorough maintenance is apparent, particularly in dealing with issues like stained carpets and rust in bathrooms.
The hotel's staff consistently receive high praise for their friendliness, attentiveness and professional service, from reception to housekeeping. Specific staff members are often mentioned for their exceptional service, which greatly contributes to the hotel's positive reputation.
One of the main areas needing improvement is the WiFi service, which is frequently described as slow, unreliable or completely unavailable in guest rooms.
Despite some outdated equipment, the hotel’s gym is seen as spacious, clean and functional with many guests finding it a practical place for workouts. The pool area receives mixed reviews due to frequent closures, the need for better upkeep and limited operating hours.
Parking presents some challenges with several guests mentioning expensive fees and a lack of on-site options. While nearby parking is convenient, the added cost and lack of valet service or dedicated staff are noted drawbacks.
For families, the Claridge Hotel is a strong option with many appreciative of the family-friendly amenities and interconnected rooms. The pool is particularly popular among children and overall the environment is welcoming and accommodating for family stays.
Lastly, the hotel's proximity to Buenos Aires' main avenues provides good access to the city's vibrant nightlife, adding another layer of appeal for those looking to explore the bustling evening scene.
Categories
Parking
This hotel has paid parking available subject to availability for small and medium-sized vehicles, located 50 meters away.
Luxury
Family
Romantic
Nightlife
Pool
Outdoor Pool
Business
Gym
5 Star
Outdoor Pool
Sustainability Journey
Honeymoon
Room Types
Superior Double RoomAn elegant room featuring cable TV, air conditioning and a private bathroom with a bathtub.
Superior Triple RoomThis triple room features air-conditioning, a cable TV, a work desk and a minibar. The private bathroom includes a bath tub and a shower.
SuiteThis suite features air conditioning, a work desk, a safety deposit box and a cable TV. The private bathroom includes a bath tub and a shower.
Guest Reviews
7.6
Good
Review Summaries
Location
The Claridge Hotel boasts an exceptional location in the heart of Buenos Aires, making it a strategic choice for those wishing to explore the city. Guests consistently praise its proximity to major attractions such as Calle Florida, Galerias Pacífico, Teatro Colón and the iconic 9 de Julio Avenue. This central positioning allows for easy access to shopping centers, cafes, restaurants and transportation, making it convenient for both sightseeing and business purposes.
The neighborhood is particularly busy and secure during the day, though some guests noted it feels less safe at night. Despite this, the general sentiment is overwhelmingly positive concerning the hotel's location with many guests appreciating the ability to walk to numerous points of interest and enjoy the vibrant city center.
The staff's friendly and attentive service, combined with the hotel's classic architecture, adds to the overall appeal. Ideal for those who want to be close to everything, the hotel's position offers unmatched convenience and a fantastic base for exploring Buenos Aires.
Breakfast
The breakfast experience at Claridge Hotel brings a mixed bag of reactions from its guests. On the positive side, many guests praise the breakfast for its excellent quality, describing it as very good, delicious and complete. The buffet breakfast is appreciated for its variety and quality products, offering a range of options such as fruits, yogurts, pastries, savory items and a good selection of hot drinks. Guests also appreciate the stylish dining room and the atmosphere, noting that it contributes to the overall experience.
However, there are several consistent criticisms regarding the breakfast. Many guests feel that it is quite expensive, often mentioning specific prices that seem high compared to the offerings. Some guests noted a lack of diversity and basic variety with mentions of breakfast being repetitive or not meeting expectations for a hotel of this caliber. Issues such as slow replenishment of items like bread and glasses, limited vegan options and poorly lit breakfast areas also come up in the reviews.
Moreover, there are complaints about the breakfast not being included in the booking despite initial indications or prior expectations, which adds to the feeling of it being overpriced. There are mentions of breakfast being disappointing or even terrible with specific complaints about the quality of certain items like cold scrambled eggs or missing fruits.
In summary, while many guests have enjoyed a satisfying and extensive breakfast at Claridge Hotel, there are notable concerns about the cost and variety that the hotel may need to address to meet all guests' expectations fully.
Dinner
The dinner experience at Claridge Hotel presents a mixed bag of reviews with positive aspects often juxtaposed against notable drawbacks. On the brighter side, the dining bar and restaurant service have been praised for their delicious food, adding that the restaurant itself boasts a lot of personality and a pleasant atmosphere. Guests have also commended the à la carte lunch for its exceptional taste and reasonable pricing.
However, numerous guests have pointed out some significant issues. One of the most pressing concerns is the limited menu and early closing times of the restaurant, which leaves minimal dining options available, especially during nighttime. The restaurant's unpredictability with instances of being closed for private events like filming, has also been a cause of inconvenience. Some visitors have mentioned that the dinner fell short of expectations, describing it as average or tasteless and not worth the extra cost.
Service-wise, the bar tends to suffer from slow service and there have been occasional lapses in courtesy from the staff. The dining room, despite being nice, often lacks activity, which may detract from the overall dining experience.
Ultimately, while the hotel’s dining options may cater to those preferring convenience and a nice environment, it seems those seeking a varied and consistently high-quality culinary experience might want to explore nearby restaurants, such as the highly recommended Argentine establishment just a few steps away.
Rooms
Claridge Hotel offers a mixed experience when it comes to its room accommodations, as evidenced by guest reviews. The positive highlights include comfortable, clean and spacious rooms that many found to be well-lit with large windows. The beds and mattresses, praised for their comfort, were a key plus for several guests.
However, many reviews indicated that the rooms are in need of modernization and maintenance. Common issues cited include outdated and worn-out furniture, small room sizes and bathrooms that require upgrades. The carpeting, in particular, has been described as dirty and smelly and several guests mentioned problems with the air conditioning and noisy hallways.
Despite these drawbacks, the hotel's historic architecture and good location do earn it some positive points. Guests also appreciated the helpful and friendly staff, as well as the classic romantic atmosphere that the hotel offers.
Overall, while the Claridge Hotel's rooms provide basic amenities and comfortable beds, there is a clear need for improvements in room quality and maintenance to better meet guest expectations.
Beds
The Claridge Hotel has garnered a range of feedback regarding its beds with an emphasis on comfort and quality. Many guests have shared positive experiences, noting that the beds are clean, fresh and equipped with nice bed linens. Words like very comfortable, extremely soft and spectacular frequently appear in reviews, indicating that the hotel prioritizes guest comfort. The pillows also receive high marks for being super comfy and of good quality.
In contrast, a number of reviews mention issues such as small bed sizes, the presence of bugs and mattresses that are either stained, old or worn out. Some guests have found the beds too firm or uneven and there are reports of mattresses without proper bases or with loose springs. Specific complaints also note that the mattresses could be firmer and some were described as lamentable or having a depression.
Overall, while there is a significant amount of praise for the comfort and cleanliness of the beds at the Claridge Hotel, there are also recurring mentions of issues that could impact a good night's sleep.
Cleanliness
Claridge Hotel has garnered mixed feedback regarding its cleanliness, predominantly highlighting positive aspects with some areas for improvement. Guests frequently commend the hotel for its overall cleanliness, noting that both the rooms and common areas are kept very clean. Many appreciate the impeccable bathroom cleanliness and the consistent supply of clean towels and linens.
However, some reviews mention that the hotel is older and in need of maintenance and refurbishment, particularly in the rooms where outdated decor and worn furniture are noticeable. Despite this, the property is generally described as clean and well-maintained.
The cleaning service is considered efficient with rooms being cleaned daily and attention to detail in some cases noted as excellent. There are a few mentions of specific issues like stained carpets, rust in the showers or dirty bathrooms that need more thorough cleaning. In some instances, the common areas were reported as neglected and not as spotless as the rooms.
Overall, while Claridge Hotel is praised for its cleanliness and comfort, there's a consensus that an improvement in housekeeping and maintenance would enhance the guest experience further. The attentive and polite staff also play a role in maintaining the hotel's cleanliness standards and overall positive environment.
Staff
The Claridge Hotel consistently receives high praise for its staff, who are frequently described as friendly, attentive and helpful. Many guests highlight the exceptional attention and professional service provided by the employees across various areas of the hotel, including reception, breakfast service and housekeeping. Reception staff are particularly noted for their problem-solving skills and accommodating nature, making check-in and check-out processes smooth and hassle-free.
Specific staff members like Mr. Fernando, Mr. Alfredo, Mrs. Angelica and Antoniella have been recognized for their courteous service and willingness to go the extra mile. The hotel's employees are commended for their kindness, warm interaction with guests and a genuine commitment to providing excellent service.
Despite occasional mentions of poor management and some isolated incidents of unprepared or reluctant staff, the prevailing sentiment is overwhelmingly positive. The willingness of the staff to address any issues and their constant friendly demeanor contribute significantly to the overall pleasant experience at the Claridge Hotel. The quality of service, coupled with a great central location, makes this hotel a favorable choice among visitors.
Wi-Fi
Claridge Hotel has earned praise for many aspects of its service, but a recurring theme in guest reviews is the poor quality of the WiFi. Numerous guests have reported issues such as weak signals, frequent disconnections and nonexistent internet service, particularly in the rooms. Many found the WiFi to be slow and unreliable with some even noting that it was impossible to make personal calls or perform basic online tasks. Guests pointed out that while the WiFi might occasionally work in the lobby or dining area, it often failed to reach higher floors or specific rooms. The general consensus is that the internet service needs significant improvement to meet modern standards, as it currently poses challenges for any guest requiring stable and efficient connectivity.
Gym
The Claridge Hotel's gym garners mixed reviews but generally has some positive aspects appreciated by its visitors. It boasts a spacious layout and is described as clean, functional and relatively complete. Those looking for variety in their workouts will find the gym well-equipped with equipment for boxing, kickboxing and muay thai. Many guests have complimented the good quality and good vibes from the employees, enhancing their overall experience.
However, the gym does show signs of age with outdated, rusty machines and some equipment, like the treadmill, not functioning. There are mentions of necessary improvements and renovations to better serve the guests. Despite these drawbacks, the gym is still considered a good, comfortable place to work out by many, even though some visitors chose to join nearby fitness facilities for a more modern environment. For those seeking a standard workout, the Claridge Hotel gym proves to be a practical option.
Pool
The Claridge Hotel's pool area receives mixed feedback. Positively, the pool is often described as well-maintained, clean and attractive with a nice ambiance when it's available. The fitness area also scores well alongside the outdoor pool, which benefits from a central downtown location and comfortable temperature.
However, several reviews point out significant drawbacks, such as frequent closures, lack of lifeguards and limited operating hours. Guests mention the need for more maintenance, repairs and better decor in the pool area, highlighting broken or missing loungers and umbrellas. The water quality and general condition sometimes appear neglected with some instances of cloudy water and an unkempt environment, leaving the area feeling abandoned.
Despite its potential, the pool’s inconsistent availability and upkeep issues have left guests disappointed on multiple occasions. Enhanced maintenance and extended operating hours could greatly improve the overall guest experience at the Claridge Hotel.
Parking
Guests have noted a number of challenges related to parking at the Claridge Hotel. One of the primary complaints is the lack of on-site parking, which necessitates the use of private or affiliated parking facilities. While convenient parking next to the hotel is mentioned, it often comes at a high cost with many guests stating that parking fees are very expensive and not included in the room rate. There were also instances where guests were charged for parking, despite it supposedly being free or included.
The parking management appears to be outsourced with no dedicated staff to assist, requiring guests to handle their own luggage when accessing nearby parking. Valet services were reported unavailable and maintenance issues sometimes closed affiliated parking options. Despite these drawbacks, some guests found parking practical and easy to navigate, especially with a location conducive for motorcycles. However, the lack of clarity around parking fees and availability seems to be a recurring issue.
Family
Claridge Hotel offers an appealing family-friendly atmosphere, making it an excellent choice for families with kids. Guests often highlight the hotel's suitability for family stays, noting the variety of activities available to keep children entertained. The pool is a particular favorite among young guests. The cleanliness and accurate portrayal of rooms online add to the positive experience.
Many families appreciate the connected rooms and the inclusion of child beds, facilitating convenient and comfortable stays. Claridge Hotel's breakfast receives praise with mentions of it being delicious and contributing positively to the overall stay. While there are some remarks about minor service shortcomings and structural limitations for those with strollers, the hotel's overall environment is welcoming and accommodating.
Additionally, the hotel's second-time visitors commend the excellent location, comfort and notably friendly and empathetic morning receptionist. Despite a few areas needing improvement like Wi-Fi and air conditioning, the numerous positive aspects make Claridge Hotel a very good place for family vacations, ensuring a great time for all.
Nightlife
Located near some of Buenos Aires' main avenues, the Claridge Hotel provides convenient access to the city's vibrant nightlife scene. Guests have appreciated the proximity to various evening spots and the overall ambiance, describing it as nice and good for nightlife. Despite a few concerns regarding safety in the surrounding area after dark, the hotel's central location remains attractive for those interested in exploring local bars and nightlife activities. However, some guests noted the hotel's bar lacks variety and staff presence and there have been occasional disruptions such as the restaurant closing for filming.
5 Star
The Claridge Hotel presents itself as a five-star establishment but consistently falls short of this rating according to guest reviews. The facilities are described as outdated with several guests noting issues such as non-adjustable air conditioning, leaking bathroom faucets and poorly maintained pools. The building itself shows signs of neglect and poor maintenance, contributing to an overall deterioration in quality.
Moreover, essential amenities that one would expect from a five-star hotel are missing, such as room service and proper recreational spaces. Several reviewers also pointed out the absence of parking and the inconsistent inclusion of breakfast in the room rate, which seems arbitrary and leads to additional unexpected costs.
Despite being positioned as a luxury destination, many guests assert that the hotel does not live up to its advertised status, suggesting it barely meets the standards of a three-star hotel. The general consensus is that while the hotel may have had five-star status in the past, it currently lacks the resources and management efficiency to maintain that level of service.
Business
Claridge Hotel has established itself as an ideal location for business events, offering great facilities specifically designed to meet the needs of business travelers. The hotel boasts comfortable rooms and a conducive atmosphere, making it a prime spot for those on work trips. One of the standout features is the quiet environment in the business areas, allowing for focused meetings and productivity.
While some reviews note that the hotel does not quite align with a 4 or 5-star rating due to its age, the attention and disposition of the staff received high praise, contributing positively to the overall experience. Though there are occasional mentions of areas needing improvement, Claridge Hotel still comes recommended as a good place for business people.
Outdoor Pool
The Claridge Hotel's outdoor pool garners mixed feedback from guests. Positively, the pool is praised for its attractiveness and expansive size. It enjoys a location in the sun and guests appreciate the excellent towels provided. On the other hand, there are several concerns. The pool area suffers from a lack of maintenance with broken deck flooring and old chairs, which are insufficient in quantity for the number of guests. Additionally, the pool is seasonal, opening only from 10am to 7pm and is not heated. Complaints also mention that the pool can be crowded and has been found dirty on occasion. There have also been reports of the pool being out of service and not meeting some expectations.
Luxury
The Claridge Hotel exudes a sense of historical grandeur with its elegant architecture and classic charm. As a beautiful and luxurious establishment, many guests have found its old-style design and well-decorated interiors to be particularly impressive. The hotel is described as a perfect representation of luxury from the 1940s, maintaining a traditional aesthetic that adds to its allure.
Though the hotel is often deemed luxurious and worthy of a five-star rating, some guests feel it does not fully meet modern five-star standards, noting that certain areas, like the façade and some rooms, could benefit from improvements. Despite this, the overall experience remains positive due to its welcoming reception and entrance hall, combined with reasonable pricing.
In summary, Claridge Hotel stands as a great classic option for those appreciating luxury with a touch of historical elegance, even if it shows signs of its age.
Romantic
The Claridge Hotel provides an inviting atmosphere for couples seeking a romantic getaway. The hotel exudes a cozy and romantic charm, making it an ideal choice for those on a honeymoon or looking to spend quality time with a loved one. Although some guests felt the honeymoon location could be more aligned with romantic expectations, the overall ambiance is peaceful and couple-friendly. It stands out as a great spot for couples wanting to enjoy a romantic stay.
FAQ
Yes, Claridge Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Claridge Hotel.
No, Claridge Hotel doesn't allow dogs.
Yes, parking facilities are available at Claridge Hotel.
