Cyan Américas Towers Hotel

Buenos Aires -34.59608800, -58.38432500 , Libertad, 1070 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCyan Américas Towers Hotel offers a prime location in Buenos Aires, serving as an excellent choice for both tourists and business travelers. Located in the city center, it is strategically positioned near top attractions like the iconic Obelisk and Teatro Colon as well as various dining and shopping options on Santa Fe Avenue and in the Recoleta neighborhood. The area is noted for its safety and tranquility, making it perfect for exploring the city on foot day or night. The hotel is close to public transportation, further enhancing its convenience. Many guests appreciate the hotel’s staff for their attentive and friendly service, contributing to a pleasant stay alongside features like comfortable, clean rooms and ample garage facilities.

The breakfast at Cyan Américas Towers Hotel is consistently praised for its quality and variety. Descriptions like "excellent," "luxurious," and "very good" indicate a well-rounded and satisfying start to the day. Although minor issues such as cramped spaces and peak-time wait times are mentioned, the overall experience is positive due to the friendly and attentive service. Dinner also receives favorable reviews with specific praise for the quality of the food and the attention from wait staff and chefs, despite suggestions for a more diverse menu.

The hotel rooms are generally described as spacious and comfortable, featuring comfortable beds and good amenities. However, some guests have noted that the hotel and its rooms show signs of age, necessitating updates and better maintenance, particularly in bathrooms and electrical installations.

Cleanliness is a mixed bag but mostly positive with many guests highlighting clean and well-maintained rooms and common areas. Some areas needing improvement include hallway carpets and occasional lapses in detailed cleaning. Despite these issues, the friendly and helpful staff significantly enhance the guest experience.

Staff at Cyan Américas Towers Hotel are noted for their exceptional service, consistently described as friendly, helpful and attentive across all areas, from the front desk to breakfast staff. The staff’s efforts to communicate in guests’ native languages further augment the quality of service.

WiFi services at the hotel receive mixed reviews. Although some guests find the connection reliable, many others report issues such as frequent disconnections and poor signal strength, indicating an area needing improvement.

The gym at the hotel garners overwhelmingly negative feedback due to its small size, outdated equipment and maintenance issues. Guests frequently describe it as being in poor condition and in need of significant updates.

The pool area provides a pleasant diversion, appreciated for its location in the heart of the city and the amenities offered. However, concerns about its small size, cleanliness and overall maintenance persist.

Guests consistently praise the comfort of the beds, noting their spaciousness and quality bedding, albeit with occasional reports of worn-out mattresses and poor-quality bottom sheets.

While Cyan Américas Towers Hotel enjoys a strong location and friendly service, some guests feel it does not meet the expectations of a 4-star hotel. Issues like outdated amenities, problematic maintenance and inconsistent service levels since the pandemic are noted.

For business travelers, the hotel’s central location and functional facilities for meetings make it a convenient and suitable option. On-site parking and good value for money are additional perks that enhance its appeal for business stays.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Double Room The spacious double room provides air conditioning, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV.

Deluxe Double Room The hot tub and spa bath are the special features of this double room. The spacious double room provides air conditioning, a wardrobe, a safe deposit box, heating and a flat-screen TV.

Guest Reviews
8.3
Very Good
Location
Cyan Américas Towers Hotel boasts a prime location in Buenos Aires, making it an excellent choice for both tourists and business travelers. Situated in the city center, the hotel is strategically close to numerous attractions, including the iconic Obelisk and Teatro Colon. The surrounding area offers a variety of dining and shopping options with Santa Fe Avenue and the upscale Recoleta neighborhood just a short walk away.

Guests appreciate the safety and tranquility of the neighborhood, which is perfect for exploring the city on foot, whether day or night. The proximity to public transportation, such as bus stops and subway stations, adds to the convenience, allowing for easy access to other parts of the city.

The hotel's location is frequently praised for being both central and peaceful, offering a quiet escape from the tourist frenzy while being steps away from essential amenities like supermarkets and pharmacies. Moreover, the staff's attentive service and the comfortable, clean rooms contribute to a pleasant stay with some reviewers highlighting features like spacious rooms, comfortable beds and ample garage facilities.

Overall, the exceptional location of the Cyan Américas Towers Hotel provides an ideal base for anyone looking to immerse themselves in the vibrant culture and attractions of Buenos Aires.

Breakfast
Cyan Américas Towers Hotel garners acclaim for its breakfast offerings, described consistently as very good, excellent and even luxurious. Guests highlight the varied and abundant selection, featuring a buffet with fresh, high-quality products that cater to diverse tastes. Words like "great", "complete" and "very complete" appear frequently, underscoring a well-rounded start to the day. Despite a few mentions of repetitiveness, most guests find the breakfast to be satisfying and exceeding expectations with friendly and attentive service playing a key role in enhancing the experience. Some minor issues, such as cramped spaces and occasional excessive wait times during peak hours, were noted, but these do not overshadow the overall positive impression. Many appreciate the convenient location of the hotel, making the breakfast experience even more enjoyable and complementing the comfort and amenities provided.

Dinner
Dinner at Cyan Américas Towers Hotel receives mostly positive feedback for its quality and service. Guests appreciate the good restaurant service and commend the attention received from both waiters and the chef, ensuring a delicious dining experience. One guest specifically highlighted delicious empanadas, making the dining worthwhile despite the cost. Additionally, the hotel's bar and restaurant are noted for offering good products and excellent room service.

However, there is some criticism about the variety of the menu, suggesting that it could be more diverse. Despite an isolated review deeming the restaurant's food to be of poor quality, the overall recommendation remains high with many finding the restaurant services and nearby dining options satisfactory and enjoyable.

Rooms
The rooms at Cyan Américas Towers Hotel have garnered praise for their spaciousness and comfort. Many guests noted that the rooms are large, clean and equipped with very good amenities, contributing to an overall pleasant stay. Comfortable beds and cozy environments are frequently highlighted, making for a restful experience.

However, some reviews mention that the hotel itself and its rooms are showing signs of age and are in need of updates. Specific issues include bathroom maintenance, deteriorated electrical installations and a persistent damp smell in the hallways. Additionally, while the rooms are generally spacious, a few guests experienced smaller, noisier rooms with no view.

Overall, despite some necessary improvements and occasional maintenance concerns, the rooms at Cyan Américas Towers Hotel are described as comfortable and spacious, providing a generally satisfactory experience for guests.

Beds
Guests at Cyan Américas Towers Hotel consistently praise the comfort of the beds, highlighting their spaciousness and the overall quality of the bedding. Many reviews describe the beds as very comfortable with some mentioning them being large and ideal for a restful night. The rooms themselves are often noted for their cleanliness and ample space, adding to the comfort provided by the beds.

However, several reviews do mention issues with the mattresses, indicating that some are worn out, leading to discomfort. A few guests remarked on the poor condition of the bottom sheets and the snugness of the pillows. Despite these occasional negative remarks, the majority of guests found the beds more than satisfactory, appreciating the comfort and restful sleep provided during their stay.

Cleanliness
Cyan Américas Towers Hotel receives mixed reviews when it comes to cleanliness, although the majority of feedback is quite positive. Many guests emphasize that the hotel is indeed clean with multiple mentions of the rooms being clean, well-maintained and comfortable. The common areas, such as the lobby and dining spaces, are also frequently noted for their cleanliness. The bathrooms and rooms, in particular, are often clean and spacious, featuring clean sheets and towels.

However, some reviews point out certain areas needing improvement, including hallway carpets that appear old and stained and sporadic lapses in cleaning standards, especially in the bathrooms. Specific comments mention the need for deeper cleaning and more consistent attention to detail, like removing lint from baseboards and ensuring all fixtures work properly.

Overall, while the hotel generally maintains a good level of cleanliness, there are occasional oversights that prevent it from being impeccable throughout. The staff is often praised for their friendly and helpful demeanor, which adds positively to the guest experience despite minor cleanliness issues.

Staff
Cyan Américas Towers Hotel boasts an exceptional staff that leaves a lasting impression on its guests. The team is consistently described as very friendly and helpful with positive attentiveness noted across all areas, from the front desk to the breakfast staff. The staff's dedication to service is commendable, often going the extra mile to ensure guests feel welcomed and cared for. This includes receptionists who are efficient and courteous and concierge services that are praised for their excellent assistance and attention to detail. Most staff members endeavor to provide high-quality service and even make efforts to communicate in guests' native languages, such as Portuguese, to enhance their experience. Apart from a few isolated mentions of unfriendly interactions, the overall feedback highlights the hotel's staff as a key element in delivering superb customer service, making guests feel valued and enhancing their stay significantly.

Wi-Fi
The guest reviews of Cyan Américas Towers Hotel highlight a mixed experience with the hotel's WiFi services. On the positive side, there are consistent mentions of good WiFi with some guests noting that it works well and is reliable. However, many other reviews detail considerable issues with the WiFi, describing it as very poor, intermittent and frustrating. Problems such as frequent disconnections, poor signal strength and difficulty connecting are common themes. Several guests experienced the Internet cutting off frequently in their rooms and found it nearly impossible to use at times. Overall, while there are mentions of a good WiFi connection, the majority of reviews suggest that the hotel should make significant improvements to ensure a consistent and dependable Internet service for its guests.

Gym
The gym at Cyan Américas Towers Hotel has received overwhelmingly negative feedback from guests. It has been described as very tiny, outdated and poorly equipped. Multiple reviewers noted it barely had any functional equipment with some mentioning just two pieces available and no treadmill. Issues such as maintenance problems, stuck treadmills and non-functioning machines were commonly cited. Others reported the gym to be cold and empty or unclear whether it was even operational. Overall, guests expressed significant dissatisfaction with the gym, frequently describing it as sad, in poor condition and in desperate need of updates and repairs. Some guests went as far as to say the gym didn’t exist or was completely unusable, indicating a major area for improvement for the hotel.

Pool
The pool area at Cyan Américas Towers Hotel has garnered mixed feedback from guests. Positively, many reviewers appreciated having an outdoor pool in the heart of the city, calling it a great deal and an attraction. Some praised it as a great or nice pool, highlighting that it is well-maintained, offers nice amenities and often described it as a pleasant and neat space. Guests also noted the commendable behavior of the staff in the pool area and enjoyed the music at the pool, which added to the atmosphere.

However, reviews indicate that the pool's small size is a common concern with some finding it too cramped and basic and others mentioning that it lacks decoration and adequate seating. The cleanliness of the pool area was frequently noted as an issue with terms such as murky water, dirty and unclean being mentioned. While a few guests found the pool perfect because it wasn't very deep and not crowded, others were dissatisfied with it being shaded, poorly maintained and sometimes cloudy.

In summary, while the pool at Cyan Américas Towers Hotel offers a pleasant diversion with good amenities and friendly staff, there are areas needing improvement, particularly in terms of size, cleanliness and overall maintenance.

4 Star
Cyan Américas Towers Hotel enjoys a prime location and is recommended by some guests for a satisfactory stay. However, many visitors feel that the hotel's current condition does not meet the expectations of a 4-star establishment. Several reviewers have noted that the hotel lacks modern amenities like smart TVs and requires significant modernization to regain its former status. Issues such as problematic check-ins, maintenance problems and declining service levels have been highlighted with some mentioning unpleasant smells and poor ventilation.

While the service is considered good by some, others have indicated that it has deteriorated since the pandemic and it's not always consistent. Overall, while the hotel has its merits, it seems to fall short of what travelers typically anticipate from a 4-star hotel experience.

Business
The Cyan Américas Towers Hotel is noted for its suitability for business travelers, featuring spacious and functional facilities ideal for meetings. With a prime location, the hotel is often praised for being excellent and convenient for business purposes. Guests commend the value for money and appreciate the availability of parking on-site, which enhances the convenience for those on business trips. The overall quality of the facilities is consistently highlighted as good, making the hotel a favorable choice for short business stays. The presence of a good business setting combined with necessary amenities makes it a dependable option for business accommodation.


Yes, Cyan Américas Towers Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cyan Américas Towers Hotel.

No, Cyan Américas Towers Hotel doesn't allow dogs.

No, parking facilities aren't available at Cyan Américas Towers Hotel.

Yes, Cyan Américas Towers Hotel has a gym.

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