Hilton Buenos Aires
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hilton Buenos Aires, located in the heart of the trendy and safe Puerto Madero neighborhood, offers an outstanding experience for visitors. Its prime location ensures easy access to iconic sites, tourist attractions and numerous dining and nightlife options, making it a top choice for tourists.
Guests frequently commend the hotel's breakfast, describing it as varied and high-quality with a broad selection catering to diverse dietary needs. The friendly and helpful breakfast staff further elevate the morning dining experience. The dinner offerings at the hotel, particularly at the stylish lobby bar Alberto's, are well-regarded, though some guests suggest a need for menu expansion and better management of wait times.
The rooms are spacious, comfortable and often equipped with modern amenities, receiving positive reviews for cleanliness and design. While some areas could use updates, the overall quality and comfort of the accommodations are maintained at a high standard. The hotel's commitment to cleanliness is evident with consistently high marks for well-kept rooms and common areas, despite occasional minor lapses.
Staff performance is a standout feature at the Hilton Buenos Aires with guests praising the team for their friendliness, attentiveness and professionalism. The reception and room service teams receive particular accolades for their exceptional customer service and personalized attention.
The hotel provides reliable WiFi, though performance can vary with some guests experiencing occasional issues. The fitness facilities, including a well-equipped and modern gym, are highly appreciated, contributing to a positive workout environment.
The pool area is another highlight, featuring a well-maintained heated rooftop pool with spectacular views, although it can become crowded during peak times. The parking options are generally secure and spacious, though some guests find them costly and challenging to navigate.
Families find the hotel particularly accommodating with spacious rooms, family-friendly amenities and activities for children ensuring a pleasant stay. The vibrant nightlife of Puerto Madero, along with the nearby bars, clubs and restaurants, adds to the allure, although it occasionally results in noise disturbances.
Overall, the Hilton Buenos Aires delivers a comfortable, stylish and well-located stay, backed by excellent service and amenities, making it a favored choice for a range of travelers visiting the city.
Categories
Guests frequently commend the hotel's breakfast, describing it as varied and high-quality with a broad selection catering to diverse dietary needs. The friendly and helpful breakfast staff further elevate the morning dining experience. The dinner offerings at the hotel, particularly at the stylish lobby bar Alberto's, are well-regarded, though some guests suggest a need for menu expansion and better management of wait times.
The rooms are spacious, comfortable and often equipped with modern amenities, receiving positive reviews for cleanliness and design. While some areas could use updates, the overall quality and comfort of the accommodations are maintained at a high standard. The hotel's commitment to cleanliness is evident with consistently high marks for well-kept rooms and common areas, despite occasional minor lapses.
Staff performance is a standout feature at the Hilton Buenos Aires with guests praising the team for their friendliness, attentiveness and professionalism. The reception and room service teams receive particular accolades for their exceptional customer service and personalized attention.
The hotel provides reliable WiFi, though performance can vary with some guests experiencing occasional issues. The fitness facilities, including a well-equipped and modern gym, are highly appreciated, contributing to a positive workout environment.
The pool area is another highlight, featuring a well-maintained heated rooftop pool with spectacular views, although it can become crowded during peak times. The parking options are generally secure and spacious, though some guests find them costly and challenging to navigate.
Families find the hotel particularly accommodating with spacious rooms, family-friendly amenities and activities for children ensuring a pleasant stay. The vibrant nightlife of Puerto Madero, along with the nearby bars, clubs and restaurants, adds to the allure, although it occasionally results in noise disturbances.
Overall, the Hilton Buenos Aires delivers a comfortable, stylish and well-located stay, backed by excellent service and amenities, making it a favored choice for a range of travelers visiting the city.
Luxury Hotel
A large and well-regarded luxury hotel in Puerto Madero, known for its spacious rooms and extensive facilities. It offers the reliable quality and amenities expected from the Hilton brand.
Hotel Taking Steps Towards Sustainability
Hilton Buenos Aires is identified as a hotel that is taking steps towards implementing sustainable practices.
Family Friendly Hotel
This hotel offers large rooms and suites suitable for families. It provides kids' menus and high chairs in the restaurants. The hotel's central location is convenient for accessing family-friendly attractions.
Dog Friendly Hotel
This hotel treats furry guests with special care, offering a comfortable stay for pets and their owners. It is a large establishment and may accommodate larger breeds with appropriate prior arrangements.
Hotel near Nightlife Spots
Situated in Puerto Madero, Hilton Buenos Aires offers easy access to the area's upscale bars and restaurants. The hotel features a rooftop pool and bar with stunning city views.
Hotel with Swimming Pool
Considered one of the best hotels in Buenos Aires with a pool, it has a modern rooftop pool and a glass atrium. It provides comfortable and spacious rooms with complimentary access to the pool and gym.
Outdoor Pool
Hotel with Free Wi-Fi
Hilton Buenos Aires provides complimentary Wi-Fi. The hotel is known for its reliable internet connectivity and comprehensive business facilities, making it ideal for guests who need to stay connected.
Business Hotel
Located in the modern Puerto Madero district, this hotel boasts the largest convention center inside a hotel in Buenos Aires with 70,000 sq ft of meeting space. It also offers 417 guest rooms and is a short walk from the financial district.
Hotel with Gym
This hotel's gym has a Good GymFactor and provides a good experience for a hotel setting. It offers a wide range of cardio machines and workout equipment, along with some heavier weights, sufficient for a fulfilling fitness session.
5-Star Hotel
This hotel offers comfortable accommodations and excellent amenities. It features a central location, a rooftop pool, and multiple dining options. Guests can enjoy a convenient and enjoyable stay.
Hotel with Outdoor Pool
The Hilton Buenos Aires offers an outdoor pool as one of its amenities. As a large hotel in the city, the outdoor pool provides guests with a recreational option for relaxation and leisure.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Situated in the heart of Puerto Madero, the Hilton Buenos Aires boasts an exceptional and unbeatable location that has garnered high praise from guests. This area is renowned for being both the safest and trendiest neighborhood in Buenos Aires, providing a pleasant atmosphere with a variety of dining options and picturesque surroundings by the river. Guests have appreciated its central position which offers easy access to main tourist attractions, restaurants and bars and allows for leisurely walks to iconic sites like the Pink House and the Puente de la Mujer.
The strategic location not only ensures convenience but also adds a layer of comfort and security, enabling visitors to explore the city on foot without the need for extensive travel. The proximity to notable neighborhoods such as Recoleta and Retiro further enhances its appeal as a prime spot for tourists.
Overall, the hotel's location is frequently highlighted as a significant advantage, often described as perfect and extraordinary, making it an excellent choice for those wishing to experience the best of Buenos Aires in a comfortable and stylish setting.
The breakfast experience at Hilton Buenos Aires generally receives high praise from guests, who appreciate its variety and quality. Many highlight the breakfast as very good, excellent and exceptional, noting the broad selection and completeness of the offerings. It has been described as plentiful, varied, sensational and even extraordinary, catering to different dietary preferences, including gluten-free options.
Several reviews emphasize the friendly and helpful staff in the breakfast area, ensuring a pleasant start to the day. The breakfast buffet is often noted for its wide assortment with some guests labeling it as the best they've ever had.
However, there are recurring criticisms. The breakfast can be expensive and some guests felt it did not offer enough variety, particularly in terms of fruit and fresh juice options. Additionally, the breakfast area can become crowded, leading to long waits and a less enjoyable experience for some. The quality of room service breakfast has also received mixed feedback with some guests finding it lacking compared to the buffet.
Overall, while the breakfast at Hilton Buenos Aires garners mostly positive feedback for its quality and variety, there are areas noted for improvement, especially concerning price, variety and managing peak times to avoid long queues.
Hilton Buenos Aires boasts a good restaurant and a stylish lobby bar, Alberto's, known for quality cocktails and a cozy ambiance with changing LED lighting. Guests praise the excellent service and food at Alberto's, particularly enjoying the tequeños and Argentine empanadas. The restaurant El Faro, while offering delicious meals, has been noted for a limited menu and irregular operating days. Diners have appreciated some dishes, like the grilled items and found breakfast to be great, but there are frequent mentions of cold food and long waits. Room service has been criticized for limited options, poor taste and long delivery times. Overall, the food and drinks are well-regarded, but some guests find them overpriced and mention a need for more variety.
The rooms at Hilton Buenos Aires are generally spacious and comfortable, providing a pleasant stay for guests. Many reviewers appreciate the large size and cleanliness of the rooms, which often feature comfortable beds and well-equipped bathrooms. Some rooms have been recently renovated, receiving praise for their modern and smart design. The hotel also offers excellent room service and well-maintained facilities.
However, several reviews highlight that some rooms show signs of wear and could benefit from renovation. Issues with aging furniture, outdated decor and occasional maintenance problems have been noted. Despite these concerns, the overall comfort, cleanliness and ample space in the rooms contribute positively to the guest experience.
Ideal for families and travelers seeking spacious accommodations, the hotel balances the need for updates with the existing comfort and quality that guests have come to expect from the Hilton brand. It's a modern property that still upholds a welcoming ambiance, ensuring a satisfactory stay in Buenos Aires.
The Hilton Buenos Aires receives frequent praise for its exceptionally comfortable beds. Guests frequently highlight the high-quality bedding and bed linens, emphasizing the cleanliness and luxury of the sleeping accommodations. The beds are often described as very comfortable with many visitors noting that they slept well and enjoyed the plush firmness of the mattresses. The quality of the pillows also garners attention, although some reviews note inconsistencies, mentioning that some pillows were uncomfortable or of low quality.
Despite these minor issues, the consensus leans strongly towards comfort with beds being described as excellent, luxurious and incredibly comfortable. The spacious accommodations contribute to the overall positive experience, ensuring that guests not only find rest in large, cozy beds but also appreciate the impeccable hygiene and design of the rooms.
There are occasional mentions of the need for mattress replacements or issues with bed size and pillow quality. However, these negative remarks are few compared to the overwhelmingly positive feedback about the bed comfort and quality at Hilton Buenos Aires.
The Hilton Buenos Aires excels in cleanliness, consistently receiving high praise from guests for its immaculate environment. Visitors frequently highlight the hotel's impeccable cleanliness, emphasizing that both the rooms and bathrooms are very clean, well-maintained and spotless. The hotel's facilities also receive positive feedback for being super clean and well-kept, contributing to a comfortable and elegant atmosphere.
While the majority of guests find the cleanliness to be excellent with daily room cleaning and well-maintained common areas, a few noted occasional lapses. These include isolated incidents like dirty mini fridges, stained sheets, or unclean carpets and some maintenance needs in both the rooms and common areas. Despite these instances, the hotel's overall reputation for cleanliness remains strong with the staff's attention to cleanliness and service frequently complimented.
In summary, the Hilton Buenos Aires is recognized for its exceptional standards of cleanliness, providing a clean, comfortable and pleasant stay for its guests.
At Hilton Buenos Aires, guests are consistently impressed by the outstanding performance of the hotel staff. Across various sectors of the hotel, the staff are described as very friendly, attentive and professional. Previous visitors have noted that the front desk staff are particularly helpful with many guests praising their warm reception and efficient check-in/check-out processes.
Numerous reviews highlight the courteous and available nature of the staff who go out of their way to ensure a comfortable stay. Specific commendations are given to the reception and room service teams for their exceptional customer service. The concierges also receive high marks for their readiness to assist with reservations and other needs. Personalized attention from individual employees, such as the attentive bellboys and waiters, further adds a personal touch to the guest experience.
However, there are a few inconsistencies reported with service at the hotel’s restaurant, breakfast and bar areas, where some guests experienced less satisfactory service. Despite these occasional hiccups, the overall consensus remains highly favorable with many guests praising the professional and friendly demeanor of all the staff members.
The hotel staff’s dedication to guest satisfaction is evident throughout the glowing reviews, making Hilton Buenos Aires a highly recommended choice for its superior hospitality.
The Hilton Buenos Aires offers WiFi that guests generally find to be available and free of charge. Many reviews mention that the WiFi is good, reliable and can be used without any issues, particularly in the reception and Executive lounge areas. Some guests have pointed out that the internet speed is fast and stable, making it suitable for most common uses.
Despite these positive experiences, there are some mentions of the internet being a bit complicated, slow or even terrible at times. A few reviewers noted that the WiFi signal could be weak, particularly in the hotel rooms, making it hard to maintain a stable connection. Instances of poor quality, difficult access and interruptions once per hour were also cited.
In summary, while many guests have had a generally positive experience with the WiFi at Hilton Buenos Aires, there are inconsistencies that may affect internet reliability, especially for activities requiring a stable connection, such as Zoom calls.
Hilton Buenos Aires offers a range of fitness facilities that have left a positive impression on guests. The gym stands out in particular, being described as well-equipped, spacious and modern. It features state-of-the-art exercise equipment and offers views of the pool, ensuring a comprehensive workout experience. Many guests appreciated the cleanliness and maintenance of the gym, noting its high standard and remarking on its excellent condition. The attentive staff and the overall ambiance of the fitness area contribute to a positive exercise environment. Although there were some mentions of outdated machines and limited operating hours, the consensus is generally favorable, highlighting the gym as a standout feature of the hotel.
The pool at Hilton Buenos Aires offers a range of experiences for guests with many noting its well-maintained status and enjoyable atmosphere. Although some reviewers mention that the pool is on the smaller side, it is often described as adequate, clean and pleasant. The heated rooftop pool is frequently highlighted for its spectacular views and warm water, making it a particularly attractive feature.
Guests appreciate the cozy and tidy pool area, complemented by a beautiful terrace and excellent views. The pool's maintenance is praised with many finding it clean and properly heated. Families especially enjoy the kids' pool and play area on the 5th floor.
However, during peak hours, the pool can become quite crowded, which some guests found less enjoyable, particularly in light of COVID-19 protocols. There were also occasional comments about the pool being closed for maintenance or not being covered, which limited its use during colder months.
Overall, while there are calls for a larger or covered pool and a few reports of the pool area needing better maintenance, most guests were pleased with the pool facilities and the enjoyable ambiance it provided.
Hilton Buenos Aires offers several parking options, including valet and self-parking services. While many guests appreciated the availability of a spacious and secure underground parking garage, there were mixed reviews about the convenience and efficiency of the parking services. Some found the valet service beneficial, but others described it as a disaster and expressed frustrations with delays.
The parking lot is expansive, which ensures there is ample space, but guests noted that it can be challenging to navigate due to poor signage. On the upside, several guests remarked on the safety and security of the parking facilities.
It should be noted that parking is not included in the room rate and can be quite pricey. Guests are advised to confirm the parking charges and ensure it is included in their booking to avoid any unexpected costs. Despite these concerns, the convenience and security of the parking options provided some guests with a satisfactory experience overall.
Hilton Buenos Aires is highly praised as a family-friendly destination, offering numerous amenities and activities geared towards children. The spacious rooms and family suites provide ample comfort for families with special touches like the separation of the bathroom and dressing room ensuring privacy. Guests frequently mentioned the well-maintained and clean accommodations, enhancing the overall family experience.
The hotel features a kids' area with games on the 5th floor and a family pool section, which children thoroughly enjoy. Additionally, the presence of a kid-friendly menu in the dining options makes family dining convenient and enjoyable. The friendly and attentive hotel staff, coupled with fast and efficient room service, contribute to a pleasant stay for families.
Many families highlighted the excellent service and the welcoming atmosphere for family gatherings. The hotel's location in a beautiful neighborhood adds to its appeal as a family destination. With a myriad of family-friendly amenities and activities, Hilton Buenos Aires stands out as an impressive option for families visiting the city.
Hilton Buenos Aires is nestled in Puerto Madero, an area known for its vibrant nightlife. Guests rave about the convenience of being close to a plethora of bars, clubs and restaurants, making it ideal for those looking to experience the local scene. The bar at the hotel itself receives high praise, being referred to as one of the nicer spots in the area. Visitors also feel a strong sense of security while enjoying the nightlife, which adds to the overall positive experience. However, the hotel's central location does come with the downside of noise from nearby nightclubs with some guests noting that the loud music can carry on until the early hours of the morning, impacting their rest. Despite this, the general consensus highlights Puerto Madero as an excellent, beautiful area for nightlife, offering a lively and engaging atmosphere right next to the hotel.
The Hilton Buenos Aires, set in an excellent location, garners mixed reviews regarding its five-star rating and overall value. With numerous mentions of the hotel being touted as a 5-star establishment, the facilities and staff attention frequently receive high marks, often rated 10 out of 10. Guests praised the modern design and the expected quality services and amenities typical of a top-tier hotel. However, there are several consistent criticisms that suggest the hotel falls short of true five-star standards. Complaints include the lack of amenities in bathrooms, a slow pool service and some rooms appearing somewhat dated. Additionally, the breakfast was often described as basic compared to other Hiltons and the overall service is occasionally perceived as limited. Despite some guests affirming a great five-star experience, others felt that the experience did not justify the steep pricing, feeling it more comparable to lower-tier options. The feedback suggests that while Hilton Buenos Aires has many positive attributes, there is room for improvement to meet the expectations associated with a 5-star international hotel.
The Hilton Buenos Aires emerges as a favorable choice for business travelers, praised notably for its efficient business services and well-equipped facilities. Many corporate guests find the hotel ideal for meetings, events and conferences with the executive level garnering commendation for its friendly staff and varied food options. The hotel's business center stands out for its utility, complemented by reliable internet speeds that cater well to work needs. Additionally, the convenient location and attentive staff further contribute to its appeal. While some guests noted areas for improvement, such as the lighting system and the expense without inclusive breakfast, the overall sentiment reflects a solid recommendation for business stays. The hotel’s ability to host several business conferences and the accessibility of meeting rooms underscore its proficiency in catering to corporate needs.
Hilton Buenos Aires receives positive feedback for its accessibility features, making it a good choice for guests with disabilities. The hotel boasts wheelchair-accessible facilities and accessible amenities, ensuring easy access and comfort for all visitors. Guests highlight spacious rooms specifically designed for disabled people, complete with accessibility features that cater to various needs. The reception staff is described as very helpful and attentive, adding to the overall positive experience.
Despite the many favorable comments, a few areas for improvement were noted. Some guests pointed out a lack of handicap-accessible rooms or areas and there were mentions of a bathroom with water leaking outside the shower. One review highlighted that the accessibility might not be as accommodating for a six-month pregnant guest. Additionally, navigating the hotel might require an application for convenience.
Overall, Hilton Buenos Aires provides good accessibility and comfort for guests with disabilities, complemented by a supportive and helpful staff, though slight enhancements could further improve the experience. The hotel is also noted for offering good value for its accessible accommodations.
The outdoor pool of Hilton Buenos Aires receives a mix of feedback from guests, highlighting both positive aspects and certain drawbacks. The pool, located on the rooftop, offers spectacular views and is complemented by an enjoyable terrace area. Guests have found the heated pool to be fantastic, adding comfort regardless of the weather.
While some reviews mention that the pool is small and occasionally crowded, it is generally described as nice and adequate. The surrounding outdoor area and tables by the pool add to the pleasant ambiance. However, there have been several instances where guests noted that the pool was not available, which could be disappointing for visitors expecting to use it.
Maintenance issues have also been mentioned, suggesting some inconsistencies in upkeep. Despite these factors, the rooftop pool remains a notable feature of the hotel, appreciated for its scenic views and overall pleasant setting.
Hilton Buenos Aires is noted for its romantic ambience, making it an excellent spot for honeymooners. Guests frequently highlight the hotel's modern and spacious facilities, which contribute to a memorable honeymoon experience. Many honeymooners praise the hotel's dedicated honeymoon suites and packages, which add an extra layer of luxury and support to their stay. It's not only a good place to celebrate anniversaries but also a great choice for an extravagant and unforgettable honeymoon. Whether spending a weekend or ringing in the New Year, visitors describe their time at the Hilton Buenos Aires as truly special with many feeling like they're on a perfect honeymoon.
Set in the heart of Buenos Aires, the Hilton Buenos Aires is a haven of luxury and comfort. This high-end, 5-star hotel consistently impresses guests with its quintessential elegance and modern facilities. The rooms are beautiful, spacious and exude luxury, fitting well with the hotel’s overall high standards. The executive rooms are particularly noteworthy for their ample space and extra amenities.
Guests appreciate the hotel’s exceptional quality, described as luxurious and extremely comfortable. All areas are meticulously maintained, ensuring a perfect and tranquil stay. From modern amenities to refined decor, the Hilton Buenos Aires lives up to the expectations of a luxury hotel and provides a serene retreat for its clientele.
However, some guests noted minor maintenance issues, such as damaged doors and a need for better minibar service. The bar's early closing hours were also seen as a drawback for a hotel of this caliber. Despite these points, the overall experience remains overwhelmingly positive.
With an ambiance marked by classic elegance and contemporary luxury, guests find everything they need for a relaxing and sophisticated stay. Whether it's the premium bath amenities, sumptuous rooms or the high standard of service, this hotel truly offers the luxuries one would expect from a world-class establishment.
Hilton Buenos Aires is celebrated for its romantic atmosphere, making it an ideal choice for couples looking to enhance their getaway. Guests frequently mention the hotel's romantic setting and ambiance, which are perfectly suited for special occasions like anniversaries and honeymoons. Couples have enjoyed some of their best nights while staying here, often noting the stunning room views which add to the overall experience.
The hotel is described as couple-friendly with great service tailored for romantic getaways. A highlight for many guests is the special touches like complimentary sparkling wine provided for wedding anniversaries, making celebrations even more memorable. The small terrace dining area also receives mention for its romantic appeal, providing a cozy and intimate setting for couples.
Despite some comments about noise at night, which detracted from the romantic atmosphere for a few, the overall sentiment remains highly positive. The sense of luxury and the charm of the location contribute significantly to the romantic vibe, ensuring that stays at Hilton Buenos Aires are fun, invigorating and deeply cherished by couples.
Hilton Buenos Aires is highly praised as a pet-friendly hotel, welcoming dogs with open arms. Guests have highlighted the positive treatment and impeccable service when staying with their pets. The hotel staff are noted for their exceptional kindness and friendly demeanor towards pets, making guests feel that their furry companions are genuinely welcomed and cared for. The accommodations are described as very clean and comfortable with the added bonus of being dog-friendly. The reception and overall experience for pets are frequently commended, along with the hotel's policy of treating pets as part of the family. Although there was a minor mention about the condition of rugs in some rooms, the overarching sentiment is positive. The hotel’s amenities and services contribute to a stress-free and enjoyable stay for both guests and their pets, making it an excellent choice for those traveling with their four-legged friends.
Location Show Map
Location
The strategic location not only ensures convenience but also adds a layer of comfort and security, enabling visitors to explore the city on foot without the need for extensive travel. The proximity to notable neighborhoods such as Recoleta and Retiro further enhances its appeal as a prime spot for tourists.
Overall, the hotel's location is frequently highlighted as a significant advantage, often described as perfect and extraordinary, making it an excellent choice for those wishing to experience the best of Buenos Aires in a comfortable and stylish setting.
Breakfast
Several reviews emphasize the friendly and helpful staff in the breakfast area, ensuring a pleasant start to the day. The breakfast buffet is often noted for its wide assortment with some guests labeling it as the best they've ever had.
However, there are recurring criticisms. The breakfast can be expensive and some guests felt it did not offer enough variety, particularly in terms of fruit and fresh juice options. Additionally, the breakfast area can become crowded, leading to long waits and a less enjoyable experience for some. The quality of room service breakfast has also received mixed feedback with some guests finding it lacking compared to the buffet.
Overall, while the breakfast at Hilton Buenos Aires garners mostly positive feedback for its quality and variety, there are areas noted for improvement, especially concerning price, variety and managing peak times to avoid long queues.
Dinner
Rooms
However, several reviews highlight that some rooms show signs of wear and could benefit from renovation. Issues with aging furniture, outdated decor and occasional maintenance problems have been noted. Despite these concerns, the overall comfort, cleanliness and ample space in the rooms contribute positively to the guest experience.
Ideal for families and travelers seeking spacious accommodations, the hotel balances the need for updates with the existing comfort and quality that guests have come to expect from the Hilton brand. It's a modern property that still upholds a welcoming ambiance, ensuring a satisfactory stay in Buenos Aires.
Beds
Despite these minor issues, the consensus leans strongly towards comfort with beds being described as excellent, luxurious and incredibly comfortable. The spacious accommodations contribute to the overall positive experience, ensuring that guests not only find rest in large, cozy beds but also appreciate the impeccable hygiene and design of the rooms.
There are occasional mentions of the need for mattress replacements or issues with bed size and pillow quality. However, these negative remarks are few compared to the overwhelmingly positive feedback about the bed comfort and quality at Hilton Buenos Aires.
Cleanliness
While the majority of guests find the cleanliness to be excellent with daily room cleaning and well-maintained common areas, a few noted occasional lapses. These include isolated incidents like dirty mini fridges, stained sheets, or unclean carpets and some maintenance needs in both the rooms and common areas. Despite these instances, the hotel's overall reputation for cleanliness remains strong with the staff's attention to cleanliness and service frequently complimented.
In summary, the Hilton Buenos Aires is recognized for its exceptional standards of cleanliness, providing a clean, comfortable and pleasant stay for its guests.
Staff
Numerous reviews highlight the courteous and available nature of the staff who go out of their way to ensure a comfortable stay. Specific commendations are given to the reception and room service teams for their exceptional customer service. The concierges also receive high marks for their readiness to assist with reservations and other needs. Personalized attention from individual employees, such as the attentive bellboys and waiters, further adds a personal touch to the guest experience.
However, there are a few inconsistencies reported with service at the hotel’s restaurant, breakfast and bar areas, where some guests experienced less satisfactory service. Despite these occasional hiccups, the overall consensus remains highly favorable with many guests praising the professional and friendly demeanor of all the staff members.
The hotel staff’s dedication to guest satisfaction is evident throughout the glowing reviews, making Hilton Buenos Aires a highly recommended choice for its superior hospitality.
Wi-Fi
Despite these positive experiences, there are some mentions of the internet being a bit complicated, slow or even terrible at times. A few reviewers noted that the WiFi signal could be weak, particularly in the hotel rooms, making it hard to maintain a stable connection. Instances of poor quality, difficult access and interruptions once per hour were also cited.
In summary, while many guests have had a generally positive experience with the WiFi at Hilton Buenos Aires, there are inconsistencies that may affect internet reliability, especially for activities requiring a stable connection, such as Zoom calls.
Gym
Pool
Guests appreciate the cozy and tidy pool area, complemented by a beautiful terrace and excellent views. The pool's maintenance is praised with many finding it clean and properly heated. Families especially enjoy the kids' pool and play area on the 5th floor.
However, during peak hours, the pool can become quite crowded, which some guests found less enjoyable, particularly in light of COVID-19 protocols. There were also occasional comments about the pool being closed for maintenance or not being covered, which limited its use during colder months.
Overall, while there are calls for a larger or covered pool and a few reports of the pool area needing better maintenance, most guests were pleased with the pool facilities and the enjoyable ambiance it provided.
Parking
The parking lot is expansive, which ensures there is ample space, but guests noted that it can be challenging to navigate due to poor signage. On the upside, several guests remarked on the safety and security of the parking facilities.
It should be noted that parking is not included in the room rate and can be quite pricey. Guests are advised to confirm the parking charges and ensure it is included in their booking to avoid any unexpected costs. Despite these concerns, the convenience and security of the parking options provided some guests with a satisfactory experience overall.
Family
The hotel features a kids' area with games on the 5th floor and a family pool section, which children thoroughly enjoy. Additionally, the presence of a kid-friendly menu in the dining options makes family dining convenient and enjoyable. The friendly and attentive hotel staff, coupled with fast and efficient room service, contribute to a pleasant stay for families.
Many families highlighted the excellent service and the welcoming atmosphere for family gatherings. The hotel's location in a beautiful neighborhood adds to its appeal as a family destination. With a myriad of family-friendly amenities and activities, Hilton Buenos Aires stands out as an impressive option for families visiting the city.
Nightlife
5 Star
Business
Accessible
Despite the many favorable comments, a few areas for improvement were noted. Some guests pointed out a lack of handicap-accessible rooms or areas and there were mentions of a bathroom with water leaking outside the shower. One review highlighted that the accessibility might not be as accommodating for a six-month pregnant guest. Additionally, navigating the hotel might require an application for convenience.
Overall, Hilton Buenos Aires provides good accessibility and comfort for guests with disabilities, complemented by a supportive and helpful staff, though slight enhancements could further improve the experience. The hotel is also noted for offering good value for its accessible accommodations.
Outdoor Pool
While some reviews mention that the pool is small and occasionally crowded, it is generally described as nice and adequate. The surrounding outdoor area and tables by the pool add to the pleasant ambiance. However, there have been several instances where guests noted that the pool was not available, which could be disappointing for visitors expecting to use it.
Maintenance issues have also been mentioned, suggesting some inconsistencies in upkeep. Despite these factors, the rooftop pool remains a notable feature of the hotel, appreciated for its scenic views and overall pleasant setting.
Honeymoon
Luxury
Guests appreciate the hotel’s exceptional quality, described as luxurious and extremely comfortable. All areas are meticulously maintained, ensuring a perfect and tranquil stay. From modern amenities to refined decor, the Hilton Buenos Aires lives up to the expectations of a luxury hotel and provides a serene retreat for its clientele.
However, some guests noted minor maintenance issues, such as damaged doors and a need for better minibar service. The bar's early closing hours were also seen as a drawback for a hotel of this caliber. Despite these points, the overall experience remains overwhelmingly positive.
With an ambiance marked by classic elegance and contemporary luxury, guests find everything they need for a relaxing and sophisticated stay. Whether it's the premium bath amenities, sumptuous rooms or the high standard of service, this hotel truly offers the luxuries one would expect from a world-class establishment.
Romantic
The hotel is described as couple-friendly with great service tailored for romantic getaways. A highlight for many guests is the special touches like complimentary sparkling wine provided for wedding anniversaries, making celebrations even more memorable. The small terrace dining area also receives mention for its romantic appeal, providing a cozy and intimate setting for couples.
Despite some comments about noise at night, which detracted from the romantic atmosphere for a few, the overall sentiment remains highly positive. The sense of luxury and the charm of the location contribute significantly to the romantic vibe, ensuring that stays at Hilton Buenos Aires are fun, invigorating and deeply cherished by couples.
Dog Friendly
Yes, Hilton Buenos Aires has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Buenos Aires.
Yes, Hilton Buenos Aires welcomes dogs.
Yes, parking facilities are available at Hilton Buenos Aires.
Yes, Hilton Buenos Aires has a gym.
Location Show Map
More Options
