Up América Plaza

Buenos Aires -34.60799900, -58.39131200 , Bartolome Mitre, 1744 (Show on Map)
8.0
Very Good


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Summary of reviews'Up América Plaza' in Buenos Aires garners high praise for its exceptional location with guests highlighting its central position near significant landmarks such as the National Congress, the Obelisk and major avenues like 9 de Julio and Corrientes. This prime spot allows for easy access to public transportation and a plethora of local amenities including supermarkets, restaurants and entertainment venues, making it an ideal base for exploring the city. The area is described as safe and bustling, enhancing the overall travel experience.

The hotel’s accommodations complement its strategic location. Guests commend the spacious, comfortable and clean rooms, many of which feature practical amenities like microwaves, electric kettles and mini kitchens, making them ideal for both short and extended stays. The rooms' modern decor and well-maintained facilities, including large beds and good shower pressure, further contribute to a pleasant and comfortable stay. Reviews also highlight the overall cleanliness, describing rooms as immaculate and well-kept with cleaning services available upon request.

The staff at 'Up América Plaza' are frequently lauded for their friendliness, attentiveness and professionalism. The team, from reception to housekeeping, is noted for their willingness to assist and ensure a pleasant stay for guests. Specific staff members receive praise for their exemplary service, contributing positively to the hotel’s reputation for excellent customer service.

The breakfast service receives mixed reviews with many guests praising the quality, taste and completeness of the offerings, which include gluten-free options and a friendly staff. However, criticisms about the lack of variety and the additional charge for breakfast are common. Despite these points, the inclusion of a beautiful breakfast area and the option to dine on a terrace provides a charming setting.

For those traveling by car, the hotel offers parking options, though experiences vary. The attached parking garage is seen as a practical feature, though some guests find the layout and additional fees cumbersome. Despite this, the security and convenience of having an elevator directly to the hotel are appreciated.

Nightlife around the hotel is vibrant with numerous bars and clubs nearby, offering live music and late-night parties. While this contributes to the area's lively atmosphere, the noise can be a drawback, especially for light sleepers.

In summary, 'Up América Plaza' stands out for its central and convenient location, spacious and clean rooms and exceptional staff service. While there are areas for improvement in Wi-Fi connectivity, breakfast variety and bed consistency, the hotel offers good value for its price point, making it a solid choice for travelers looking to immerse themselves in the heart of Buenos Aires.
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3-Star Hotel
Located in the city center, this hotel provides easy access to shops and cultural sites. The rooms offer a comfortable environment with necessary amenities. The hotel is known for its accessibility and value.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel near Nightlife Spots

Hotel with Parking

Room Types
Superior Double Room A spacious room with a private bathroom.

Superior Twin Room A spacious and elegant room with parquet floors.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe and heating.

Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe and heating.

Guest Reviews
8.0
Very Good
Location
'Up América Plaza' in Buenos Aires enjoys high praise for its exceptional location. Guests consistently emphasize its central position, making it an ideal base for exploring the city's rich tapestry of attractions. Situated a stone’s throw from the National Congress and a short walk from major avenues like 9 de Julio and Corrientes, it provides easy access to public transportation, including subway lines and bus stops. This convenience allows visitors to navigate the city effortlessly with many popular spots just a stroll away.

The area is described as safe, bustling and well-supplied with essential amenities like supermarkets, restaurants, snack bars and even a Western Union. Guests particularly value the proximity to key landmarks such as the Obelisk and the historic center with some noting the ability to explore on foot. The hotel's vicinity to entertainment venues, cafes and shops further enhances the experience, creating a vibrant and accessible hub for any itinerary.

The hotel's infrastructure complements its prime location, offering spacious and comfortable rooms. Many reviews commend the room size, comfort and cleanliness, contributing to a pleasant stay. Additionally, the facilities, including a kitchenette in some rooms and a helpful reception service, ensure convenience for both short visits and longer stays.

In summary, 'Up América Plaza' garners accolades for its prime location in Buenos Aires, blending accessible urban exploration with comfortable accommodations, making it a preferred choice for travelers wishing to immerse themselves in the heart of the city.

Breakfast
The breakfast at 'Up América Plaza' receives mixed reviews from guests, but there are certainly notable positives. Many guests have praised the breakfast for being excellent, very good and even amazing. Words like "tasty," "complete," and "satisfying" appear frequently and there are mentions of friendly and attentive staff contributing to the positive breakfast experience. Some guests found the breakfast to be well-served and delicious with several options available, including gluten-free choices for those with dietary restrictions.

The setting, including a beautiful breakfast area and the option to dine on a terrace with a view, adds to the charm for some visitors. However, there are recurring themes of criticism, particularly regarding the lack of variety and an additional charge for breakfast, which some guests find to be high. Certain reviewers mention that the breakfast items remain the same daily without much variation and some had expected more diverse options, including more protein and fresh products.

The absence of breakfast inclusion in the room rate is a common gripe, leading several travelers to opt for local cafes nearby instead. Overall, while the breakfast has some considerable highlights in terms of service, taste and completeness, there is room for improvement in variety and inclusiveness, especially considering the additional cost.

Dinner
Up América Plaza offers guests convenient access to a variety of dining options with numerous restaurants and eateries situated close by. The hotel doesn't have its own restaurant service, but the staff are helpful in guiding guests to nearby places to dine. Options include typical local spots within half a block's distance and various businesses providing a range of choices with some excellent for quick bites. While the hotel's cafeteria is operational, it serves rather ordinary fare. Despite some services having changed since the pandemic, guests can still find delicious meals, particularly empanadas and several great restaurants within walking distance.

Rooms
The rooms at Up América Plaza are widely praised for their spaciousness and comfort. They feature practical amenities such as microwaves, electric kettles and mini kitchens, making them functional for longer stays. Many guests appreciated the large beds and well-sized bathrooms, along with good shower pressure. The rooms' decor is noted to be modern and stylish with new furniture adding to the fresh feel of the accommodations.

The overall cleanliness is frequently highlighted and the rooms often match their online photos, providing a reliable expectation for guests. Despite some minor complaints about lighting and occasional noise from street-facing rooms, the general consensus is that the rooms are well-maintained, comfortable and provide ample space. Guests also noted that the rooms are equipped with useful facilities, such as dining and sitting areas, which enhance the overall convenience of their stay.

Located centrally, the hotel offers easy access to the city and the combination of spacious, clean and well-equipped rooms makes it a favorable choice for travelers looking for both comfort and practicality.

Beds
The beds at 'Up América Plaza' receive a range of feedback with most guests praising their comfort. Many describe the beds as very comfortable with specific mentions of soft and supportive mattresses, providing a good night's sleep. Some highlight the size of the beds, noting that larger beds and good quality mattresses contribute to a pleasant stay. However, there are also criticisms, indicating a lack of consistency in bed quality across rooms. Some guests note that certain mattresses are old, soft and worn out, leading to discomfort. The pillows are frequently mentioned as an area requiring improvement, often described as small, uncomfortable and worn out. While many guests enjoy the comfort and spaciousness of the beds, others have encountered issues such as sagging mattresses, worn out bed frames or insufficient bedding. The feedback indicates that while the hotel offers many comfortable beds, there is room for improvement in maintaining bed consistency and upgrading older mattresses and pillows. Overall, when staying at 'Up América Plaza,' travelers may experience varying levels of comfort depending on the specific room they are assigned.

Cleanliness
Guest reviews for 'Up América Plaza' highlight a generally positive sentiment regarding the cleanliness and comfort of the hotel. Many reviewers commend the hotel's cleanliness, noting that rooms are "very clean" and "well-kept," with a consistent appreciation for the immaculate condition of the bathrooms and common areas. Guests frequently mention the hotel's advantageous location and solid customer service, further enhancing the overall experience.

Several reviews emphasize the hotel's cleanliness, describing it as "impeccable," "meticulous," and "very good." Rooms are often noted for being "spacious and clean," with comfortable beds and well-maintained facilities. The cleaning staff receive praise for keeping the rooms tidy and pleasant with cleaning services available whenever requested, though some mention that these services could be more thorough, particularly concerning floors and under beds.

However, there are a few areas where guests feel improvements could be made. The condition of certain room elements, such as faucets and floors, is sometimes described as deteriorated. Some reviewers also note specific cleanliness issues, like occasional dirt buildup in showers or on bathroom floors and a lack of thoroughness in sweeping and detailed cleaning.

In summary, while guests generally regard the cleanliness at 'Up América Plaza' hotel as excellent, there are occasional comments suggesting room for improvement in specific areas. Nonetheless, the hotel's combination of clean, comfortable rooms and a well-kept environment contributes positively to the guest experience.

Staff
'Up América Plaza' boasts a highly commendable staff, often highlighted for their remarkable friendliness and professionalism. Guests frequently mention the attentiveness and politeness of the team, from reception to housekeeping. Many travelers appreciated the staff's willingness to help with various issues, ensuring a pleasant stay. The reception staff, though sometimes slow or unprepared during peak check-in times, were generally recognized for their effort to assist and support visitors. The breakfast team also received praise for their courteous service.

Overall, the hotel's personnel are characterized as approachable, eager to solve problems and maintaining a professional yet warm demeanor. Moreover, specific employees like Marcos, Michael, Diego and Federico are often singled out for their excellent service. Despite a few negative remarks about certain individuals or occasional lapses in friendliness, the majority sentiment reflects a high level of satisfaction with the staff's performance, making 'Up América Plaza' a recommended choice for travelers seeking attentive customer service.

Wi-Fi
'Up América Plaza' received mixed reviews regarding its Wi-Fi service. Many guests found the Wi-Fi connectivity disappointing with frequent reports of unstable, slow or intermittent connections across different floors. Some reviewers mentioned the need to rely on mobile data due to poor internet performance, especially for business purposes. Remarks like weak signal strength, particularly on upper floors and difficulty maintaining a steady connection were common themes. On the bright side, a few guests experienced decent Wi-Fi, describing it as working well or even excellent in some cases. However, these positive mentions were less frequent. Overall, the feedback indicates significant room for improvement in the hotel's Wi-Fi service to ensure a more reliable and consistent experience for all guests.

Parking
Up América Plaza offers a range of parking options for guests, although experiences vary. The convenience of having parking either onsite or in an adjacent facility is highly valued, making it practical for those traveling by car. Many visitors appreciate the garage attached to the hotel for its safety and the fact that it addresses a critical need. The parking lot is often described as secure and having an elevator directly to the hotel adds to its convenience.

However, some guests have faced challenges with the parking facilities. The parking garage's layout, particularly with spaces being on the 4th basement floor and sometimes out-of-order elevators, can be cumbersome. The availability of parking was appreciated, yet the process sometimes proved to be a hassle – especially for larger vehicles like vans.

The parking is typically not included in the room price and incurs an additional fee, which some guests found to be on the higher side. Despite this, the courteous and polite parking attendants received positive feedback.

Overall, while the parking facilities at Up América Plaza are seen as a valuable and practical feature, there are areas for improvement to enhance guest satisfaction.

Nightlife
The nightlife around Up América Plaza offers a variety of options for those looking to hang out and experience the local scene. There are numerous bars and clubs in the vicinity, some located just across the street, providing live music and late-night parties. Many guests appreciate the excellent nightlife options available with bars staying open until about 3 in the morning. These establishments provide a vibrant atmosphere and great places to end the night, such as a rock bar conveniently situated in front of the hotel.

However, it's important to note that the area can be very noisy, especially on weekends, due to the clubs and bars nearby. Noise from the street often continues late into the night, which can be disturbing for light sleepers. Some guests mentioned that modifications to the windows could perhaps mitigate this issue.

Despite the noise, the hotel's proximity to various amenities like a pharmacy, supermarket, cafes and numerous dining options makes it a convenient location. It's described as a good value for money, especially for those interested in enjoying the local nightlife. The area is generally safe, but the surroundings may not be visually appealing and can become quite noisy due to demonstrations or street activities.

Overall, Up América Plaza is ideal for a short stay, especially for those interested in exploring local nightlife, but might not be the best option for those seeking a quiet and peaceful environment.

3 Star
Up América Plaza, a three-star hotel, has received commendations from guests for its good value for money and quality-price ratio. Located in a supercentral area, it offers a comfortable stay that aligns well with its price point. Several guests highlighted the hotel’s excellent cost-benefit ratio, indicating a very good balance between price and service provided.

The overall appearance of the hotel is deemed acceptable for the rate paid with spacious and comfortable rooms being particularly appreciated. Despite some comments pointing to areas needing improvement—such as bathroom doors and Wi-Fi connectivity—the hotel generally meets the expectations of a three-star rating. Many guests noted that it is a good choice for short stays and deemed it superb for basic needs during work or study trips.

While some reviews indicated that the hotel previously appeared to offer two-star quality and mentioned issues such as inaccurate photos and fluctuating prices, the majority of feedback suggests that the hotel performs well within the three-star category. The central location, clean environment and good restaurant contribute positively to the overall experience.

In summary, Up América Plaza stands out for its good price/quality ratio, central location and comfort, making it a reasonable choice for budget-conscious travelers. The hotel’s value for money and basic amenities sufficiently cater to the needs of guests looking for a decent stay at a fair price.


No, Up América Plaza doesn't have any pool.

No, a spa isn't available at Up América Plaza.

No, Up América Plaza doesn't allow dogs.

Yes, parking facilities are available at Up América Plaza.

No, Up América Plaza doesn't have a gym.

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