Rollins Hotel
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Summary of reviewsRollins Hotel offers an exceptional location highly praised by guests for its proximity to amenities and city landmarks. Situated close to the city center, the hotel provides easy access to shopping areas, restaurants and healthcare facilities, contributing to its appeal as a convenient and value-for-money choice. The peaceful, quiet atmosphere and beautiful, tidy premises further enhance the guest experience.
The breakfast experience at Rollins Hotel is appreciated for the convenience of room service with many guests noting the breakfast's quality. However, the limited options and lack of variety, along with an absence of a buffet, were common critiques. Some guests were disappointed with the breakfast's value for money and the lack of an on-site restaurant during certain hours.
While the dining options receive a mixed response, the restaurant's ambiance, especially the outdoor seating, is well-regarded. Guests recommend improvements in service quality, menu variety and pricing to enhance the dining experience.
The rooms at Rollins Hotel stand out for their spaciousness and cleanliness, receiving numerous positive comments. The friendly reception staff adds to the overall positive stay. However, some guests noted issues like bad smells, noisy air conditioners and dated furniture. Nonetheless, the quietness, cleanliness and comfort of the rooms make them a viable option for travelers.
Cleanliness throughout the hotel is frequently commended with guests appreciating the hygiene levels organized spaces and pleasant atmosphere. The reception staff's cooperative and friendly demeanor further contributes to the positive experience. Minor points of improvement include addressing unpleasant smells and ensuring thorough cleaning in certain areas.
The hotel's staff, especially at the reception, receive high praise for their professionalism and friendly service. Particular staff members, such as Mr. Abdullah, are recognized for their exceptional service, making guests feel welcome and well-cared for.
Despite the overall positive experience, Wi-Fi is a consistent point of contention with reports of weak and inconsistent signals, especially in individual rooms. This issue stands out as an area needing improvement to enhance guest satisfaction.
Parking facilities at Rollins Hotel are well-reviewed with guests appreciating the availability, convenience and security of the parking options, including shaded and underground spaces.
Rollins Hotel is noted as a family-friendly destination, particularly suitable for short stays. Guests appreciate the flexibility in room selection and payment options for families. Minor concerns include the lack of specific beds for kids and issues with air-conditioning.
The beds receive mixed reviews: while many guests find them clean and comfortable, others report worn-out mattresses and hard pillows. Updating the bedding could enhance overall guest satisfaction.
As a three-star establishment, Rollins Hotel is praised for being an affordable and practical choice for budget-conscious travelers. The hotel’s facilities and furniture, while somewhat outdated, are functional and suitable for the price point. The service could benefit from improvements in staff hospitality and the acceptance of more payment options.
In summary, Rollins Hotel offers a strategic location, spacious and clean rooms and exceptional staff service, making it a recommended choice for travelers. Minor improvements in breakfast options, dining services, Wi-Fi connectivity and bedding could further elevate the guest experience.
Categories
The breakfast experience at Rollins Hotel is appreciated for the convenience of room service with many guests noting the breakfast's quality. However, the limited options and lack of variety, along with an absence of a buffet, were common critiques. Some guests were disappointed with the breakfast's value for money and the lack of an on-site restaurant during certain hours.
While the dining options receive a mixed response, the restaurant's ambiance, especially the outdoor seating, is well-regarded. Guests recommend improvements in service quality, menu variety and pricing to enhance the dining experience.
The rooms at Rollins Hotel stand out for their spaciousness and cleanliness, receiving numerous positive comments. The friendly reception staff adds to the overall positive stay. However, some guests noted issues like bad smells, noisy air conditioners and dated furniture. Nonetheless, the quietness, cleanliness and comfort of the rooms make them a viable option for travelers.
Cleanliness throughout the hotel is frequently commended with guests appreciating the hygiene levels organized spaces and pleasant atmosphere. The reception staff's cooperative and friendly demeanor further contributes to the positive experience. Minor points of improvement include addressing unpleasant smells and ensuring thorough cleaning in certain areas.
The hotel's staff, especially at the reception, receive high praise for their professionalism and friendly service. Particular staff members, such as Mr. Abdullah, are recognized for their exceptional service, making guests feel welcome and well-cared for.
Despite the overall positive experience, Wi-Fi is a consistent point of contention with reports of weak and inconsistent signals, especially in individual rooms. This issue stands out as an area needing improvement to enhance guest satisfaction.
Parking facilities at Rollins Hotel are well-reviewed with guests appreciating the availability, convenience and security of the parking options, including shaded and underground spaces.
Rollins Hotel is noted as a family-friendly destination, particularly suitable for short stays. Guests appreciate the flexibility in room selection and payment options for families. Minor concerns include the lack of specific beds for kids and issues with air-conditioning.
The beds receive mixed reviews: while many guests find them clean and comfortable, others report worn-out mattresses and hard pillows. Updating the bedding could enhance overall guest satisfaction.
As a three-star establishment, Rollins Hotel is praised for being an affordable and practical choice for budget-conscious travelers. The hotel’s facilities and furniture, while somewhat outdated, are functional and suitable for the price point. The service could benefit from improvements in staff hospitality and the acceptance of more payment options.
In summary, Rollins Hotel offers a strategic location, spacious and clean rooms and exceptional staff service, making it a recommended choice for travelers. Minor improvements in breakfast options, dining services, Wi-Fi connectivity and bedding could further elevate the guest experience.
Business Hotel
While specific details are limited in the provided context, Rollins Hotels often provide amenities catering to business travelers.
Hotel with Parking
Rollins Hotel provides free private parking and is known for its location and room size.
Accessible Hotel
This hotel offers a Single Room Disability Access. The room is 50 m² and includes a king-size bed and free toiletries. This ensures a comfortable stay for guests with disabilities.
3-Star Hotel
Rollins Hotel is a well-regarded 3-star hotel in Buraydah, noted for its very good rating based on numerous reviews. It's a popular choice for travelers seeking reliable accommodation, offering a comfortable stay with essential amenities.
Hotel for Honeymoon
Family Friendly Hotel
About Rollins Hotel
License: 10001190
Guest Reviews
Location
The peaceful and quiet atmosphere of the hotel's location enhances the overall guest experience, adding to the location's appeal. Visitors often comment on the hotel's beautiful and tidy premises, as well as the cooperative and friendly reception staff. The ease of accessing nearby services and the excellent website further contribute to an enjoyable stay. Rollins Hotel's combination of a strategic, centrally located site, cleanliness and value for money makes it a highly recommended choice for travelers seeking comfort and convenience in the heart of the city.
Breakfast
However, there were several points of critique. The breakfast was described as having limited options and lacking variety. Many guests were expecting a buffet and were disappointed to find that it was not available. This was particularly problematic for those who preferred a wider selection, including fresh foods like vegetables and fruits or international cuisine. Additionally, some guests found the quality of breakfast to be below standard or less than expected with terms such as very normal ordinary or not worth the price.
The lack of an on-site restaurant during breakfast hours was also a common complaint. This often led to confusion about whether or not breakfast was included in the room rate with some guests mistakenly believing it was part of their booking. The extra charge for items like coffee added to the frustration for some.
Overall, while the convenience of room-delivered breakfast was a positive aspect for many, the lack of variety, quality and the high price point for the available options left others wishing for a more traditional, buffet-style breakfast experience. The hotel could benefit from expanding its breakfast menu and offering more diverse and fresh food options to meet the expectations of a broader range of guests.
Dinner
On a positive note, some guests considered the restaurant excellent, praising its top-notch aspects. However, improvement suggestions were common, particularly regarding service quality and the variety of menu options. The hotel's attempts at continental cuisine were noted, albeit with limited success. Overall, Rollins Hotel could enhance guests' dining experience with better operational management and a more considerate pricing strategy.
Rooms
The hotel’s quietness and sound insulation are appreciated, offering a peaceful retreat without external noise. Additionally, the friendly reception staff complements the overall positive experience of guests.
However, the hotel does have some drawbacks. Several reviews note that the rooms have a bad smell and are far from the elevator, which can be inconvenient. Some rooms lack essential amenities such as coffee makers, microwaves and hairdryers. Furthermore, issues like noisy air conditioners, insufficient toiletries and dated furniture have been pointed out. Guests particularly disliked the poor room lighting, uncomfortable beds and malfunctioning heating systems.
Despite these downsides, the spacious and clean rooms, coupled with a good location and generally pleasant ambiance, make Rollins Hotel a viable choice for many travelers. The affordable room sizes and additional living spaces like lounges and kitchen areas add to the value, making it a practical option for those seeking a balance between comfort and cost.
Beds
However, there were numerous concerns that affected guests' comfort levels. Several reviewers mentioned that the mattresses appeared worn out and hard, diminishing the overall sleeping experience. The bedspreads also showed signs of wear and tear and the sheets, while clean, seemed old to some guests. Pillow complaints were common with descriptions of them being hard and occasionally not clean.
Despite the positive remarks on cleanliness and initial comfort, the recurring issues of worn-out mattresses and hard pillows suggest that the hotel could benefit from updating its bedding to enhance guest satisfaction.
Cleanliness
Nevertheless, some areas for improvement are evident. Certain reviewers reported issues such as dirty mattresses and sofas, unpleasant smells in corridors and old, outdated bathrooms. The need for more thorough and frequent cleaning, especially in public restrooms and some carpets, is also mentioned. Soundproofing appears to be inadequate in some areas, which might disrupt the otherwise quiet ambiance.
Despite these drawbacks, the hotel's cleanliness is frequently rated highly, often described as excellent and among the cleanest hotels experienced by guests. The combination of cleanliness, location and reasonable pricing makes Rollins Hotel a solid choice for many travelers. However, attention to detail in some aspects of maintenance and housekeeping could further elevate the guest experience.
Staff
Many guests emphasize the efficient, courteous and respectful demeanor of the receptionists. The staff's responsiveness and quick service, especially during check-in and check-out, create a welcoming atmosphere for visitors. Their hospitality extends beyond professionalism with gestures such as serving coffee and dates, adding a warm, personalized touch.
The positive experiences aren't confined to the reception; hotel employees across other departments are lauded for their politeness and helpful nature. The cooperative and friendly attitude of the staff greatly contributes to the guests' overall satisfaction. Special thanks and recognition were frequently given to staff members for their exceptional service and professionalism.
However, there were occasional remarks about individual employees needing improvement in their behavior, but these were few compared to the overwhelming positive feedback. Overall, Rollins Hotel’s staff is credited with making guests' stays pleasant through their exceptional service, professionalism and friendly demeanor.
Wi-Fi
Parking
Several reviews highlight the spacious and organized nature of the parking spots, though a few guests have mentioned that some spaces can be narrow and may become crowded, especially given the hotel's central location near commercial stores and restaurants.
Overall, Rollins Hotel impresses with good parking availability, which is appreciated by guests, contributing to their overall positive experience at the hotel.
Family
However, there are a few areas of concern that prospective guests might want to keep in mind. Some reviews mentioned the lack of beds specifically for kids, as well as the absence of a baby bed, indicating that parents might need to make additional arrangements for sleeping accommodations. Additionally, there were a few issues with the furnishings that guests should be cautious about and some complaints about the air-conditioning not working as expected.
Despite these minor drawbacks, the overall sentiment is that Rollins Hotel is a great option for families, especially for short stays. It stands out as a comfortable and practical choice for family trips to Buraydah.
3 Star
The rooms, while small and furnished with older, clean items, are functional and satisfactory for a mid-range price point. Despite some feedback suggesting inadequate furniture condition, the hotel overall meets and sometimes even exceeds expectations for its star category.
However, several guests have noted that the service could be improved and that staff could be more welcoming. There's a clear reflection that while the hotel is true to its three-star rating, it doesn't boast extraordinary amenities and has its limitations, such as not accepting Visa payments. Despite a few points of criticism, Rollins Hotel serves as a practical choice for budget-conscious travelers seeking basic yet comfortable accommodation.
Business
Accessible
No, Rollins Hotel doesn't have any pool.
No, a spa isn't available at Rollins Hotel.
No, Rollins Hotel doesn't allow dogs.
Yes, parking facilities are available at Rollins Hotel.
No, Rollins Hotel doesn't have a gym.
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