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Summary of reviewsHotel Zur Burg GmbH enjoys high praise for its exceptional location, nestled centrally and ideal for exploring the surrounding region. Its proximity to the village center, Neubrandenburg and the train station makes it a superb choice for travelers looking for convenience and accessibility. This charming hotel also provides ample parking options, including free spots directly in front of the building and in the courtyard, ensuring a stress-free experience for guests arriving by car.
Guests commend the breakfast experience, noting its good quality, variety and the availability of homemade items like salads and fresh fruit. The extensive breakfast buffet, appreciated for its abundance and efficiency, caters well to both leisure and business travelers. While there are minor suggestions for improvement, such as ensuring a consistent supply of coffee and popular breakfast items, the overall feedback is highly positive.
The hotel's restaurant receives accolades for its delicious and varied dinner offerings with regional specialties like venison goulash standing out. The quality of food and the attentive service provide a satisfying dining experience that complements the cozy atmosphere of the hotel.
Accommodation at Hotel Zur Burg GmbH is marked by spacious, clean and well-furnished rooms. Guests appreciate the generous room sizes, comfortable beds and tidy bathrooms. Though a few reviews mention minor issues like cobwebs or a small television, the general sentiment emphasizes the cleanliness and coziness of the rooms. The tranquil environment, especially in courtyard-facing rooms, ensures a restful stay despite the occasional noise from the street or early morning church bells.
High standards of cleanliness are a defining feature of Hotel Zur Burg GmbH. The immaculate condition of rooms and facilities, coupled with regular maintenance like towel changes, contributes to a relaxing and pleasant visitor experience. This cleanliness extends to the hotel's restaurant, enhancing the overall stay.
The staff at Hotel Zur Burg GmbH are frequently praised for their friendliness and accommodating nature. Their warmth and helpful service create a welcoming atmosphere, despite occasional staff shortages impacting the experience.
Overall, Hotel Zur Burg GmbH stands out as an excellent choice for visitors seeking a comfortable, clean and conveniently located accommodation with a charming village setting. With its welcoming staff, high-quality breakfast and delectable dinner offerings, it provides a pleasant and hospitable environment for both short and extended stays. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Room Types
Double RoomThe double room offers a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating, a TV and an inner courtyard view. The unit has 1 bed.
Single RoomThe single room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Comfort Double RoomA seating area with a TV, a desk and a private bathroom are available in this double room. The unit has 2 beds.
Standard Twin RoomThe twin room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This twin room provides heating, a TV and an inner courtyard view. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in a central location, Hotel Zur Burg GmbH offers an ideal starting point for exploring the surrounding region. With its proximity to the village center, guests find the great location perfect for hikes and leisurely strolls, providing easy access to Neubrandenburg in just eight minutes. The convenience of being near the train station enhances its superb accessibility.
The hotel sits across from the church, offering a charming village setting, though early morning church bells may wake sensitive sleepers. Despite its central position, many guests appreciate the quiet ambiance, particularly in rooms facing the courtyard, perfect for a peaceful night's rest. Rooms are cozy and clean, ensuring a comfortable stay.
A significant highlight is the hotel's easy-to-find location with parking directly in front or in the courtyard, eliminating the stress of finding a spot. The attraction of having the castle and a vast playground nearby makes it an attractive option for families and leisure travelers.
The building itself is attractive, featuring an associated restaurant and garden area, enhancing the overall charming atmosphere. Functional and clean rooms, though accessible only by stairs, cater to essential needs and the establishment offers good value for money.
Despite being situated on a main road with a traffic light intersection—which could mean some noise if windows are open—the hotel compensates with its unbeatable locale and the tranquility offered by closed windows at night. Thus, Hotel Zur Burg GmbH stands out as an excellent choice for travelers looking for comfort and convenience in a charming village setting.
Breakfast
Hotel Zur Burg GmbH offers a breakfast experience that generally garners positive feedback from its guests. Many reviews highlight the good quality and variety of the breakfast with some noting the homemade salads and fresh items such as fresh fruit and rolls. Guests appreciate the plentiful and abundant offerings, describing the breakfast as sufficient, diverse and nicely arranged.
The breakfast buffet particularly stands out, praised for being extensive and varied with some guests noting that if specific items like scrambled eggs were unavailable, they were made upon request. The breakfast serves as a good option for business travelers due to its suitability and efficiency.
However, a few guests noted some areas for improvement. Some mentioned that the selection could be limited or that certain elements, like coffee, could be better. On occasion, the buffet was reported to be almost empty an hour before closing and the absence of items like eggs and bacon was pointed out.
Overall, while there are minor suggestions for enhancement, the breakfast at Hotel Zur Burg GmbH is broadly regarded as good with some guests even describing it as wonderful and exquisite.
Dinner
Guests of Hotel Zur Burg GmbH consistently praise the quality of dinner at the hotel restaurant. Many reviews highlight the food as tasty and delicious with specific mentions of excellent dishes like the venison goulash. The restaurant's menu offers a good variety and includes appealing regional specialties. Patrons frequently recommend the restaurant for dinner, commending both the food and the attentive service. Overall, the dining experience at Hotel Zur Burg GmbH is well-regarded, contributing to a pleasant stay at this clean and comfortable hotel.
Rooms
Hotel Zur Burg GmbH offers an experience marked by spacious and clean accommodations. Guests frequently praise the rooms for their generous size, often noting that they are large enough to comfortably accommodate two people. Many highlight the coziness and comfort of the furnishings, especially mentioning the large and comfy beds. The bathrooms are also noted for being spacious, adding to the overall sense of comfort and convenience.
The rooms are described as clean and tidy with a few mentions of cobwebs in the corners being a minor drawback. Despite this, the cleanliness is consistently praised. The accommodations are well-appointed and stylish, providing a cozy and hospitable atmosphere.
Noise levels are generally satisfactory, although rooms facing the street might experience some disturbances. Additionally, a couple of reviews mention a lingering cigarette smell from the terrace and a small television as minor inconveniences.
Overall, Hotel Zur Burg GmbH provides a welcoming environment with spacious and clean rooms, making it a comfortable choice for both short and extended stays.
Beds
Hotel Zur Burg GmbH receives mixed feedback regarding its beds. Many guests appreciate the comfort provided by several of the beds, describing them as comfortable, cozy and with good mattresses. The friendliness of the staff also adds a positive touch to the overall experience. However, there are notable criticisms with some guests mentioning softer mattresses that did not meet their expectations, mattresses that were worn out to the point of feeling the bed springs and beds that were either too narrow or too hard. Despite these occasional issues, the overall impression of the beds tends to vary from guest to guest.
Cleanliness
Hotel Zur Burg GmbH has garnered significant praise for its high standards of cleanliness. Guests frequently highlight the immaculate condition of the rooms and bathrooms, consistently describing the accommodations as very clean and tidy. Regular maintenance, such as changing towels, ensures a fresh experience throughout the stay. The hotel's cleanliness extends beyond the rooms with the restaurant also maintained to a high standard. Coupled with friendly staff and comfortable amenities, the hotel provides a clean, relaxing and pleasant environment for its visitors.
Staff
Travelers heading to 'Hotel Zur Burg GmbH' will find themselves welcomed by an overwhelmingly friendly and accommodating staff. The warmth and helpfulness of the employees are frequently highlighted, creating a pleasant atmosphere throughout the hotel -- from reception to service areas. Visitors appreciate the unobtrusive yet attentive approach of the staff, making their stay comfortable without being overly intrusive. While the majority of interactions are positive, the presence of staff shortages is occasionally felt, which can impact the overall experience. Despite this, the consistent friendliness and willingness to assist by the hotel team stand out as key strengths of 'Hotel Zur Burg GmbH'.
Parking
The parking situation at Hotel Zur Burg GmbH is notably convenient and well-regarded by guests. Free parking is available, including options in the courtyard and directly in front of the hotel. Guests appreciate the private parking facilities in the interior court, adding a sense of security and ease. The hotel also offers a locked shed for storing bicycles, further enhancing its appeal for those traveling with bikes. Overall, the hotel's central location combined with ample free parking options ensures a hassle-free experience for visitors.
No, Hotel Zur Burg GmbH doesn't have any pool.
No, a spa isn't available at Hotel Zur Burg GmbH.
No, Hotel Zur Burg GmbH doesn't allow dogs.
Yes, parking facilities are available at Hotel Zur Burg GmbH.