Marina Burgas Hotel
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Summary of reviewsMarina Burgas Hotel is highly regarded by its guests, thanks to a blend of prime location, satisfying culinary offerings, comfortable accommodations and exemplary cleanliness. Situated at the harbor, the hotel provides captivating views of the marina and Black Sea and stands close to major attractions like the city center, beach, Sea Garden park, as well as convenient transportation hubs. The proximity to restaurants, bars and the promenade further enhances the stay with ample dining and leisure opportunities.
The breakfast experience at the hotel is generally positive, highlighted by delicious, extensive and varied choices with an appreciated buffet style and scenic terrace views. While there are some critiques regarding repetitive options and service lapses toward the end of breakfast time, the majority of guests enjoy a hearty and satisfying start to their day. Dinner at the hotel’s on-site restaurant is also praised for its high-quality cuisine, delightful harbor views and excellent service, despite occasional slow service and crowding issues.
Rooms at Marina Burgas Hotel are frequently described as spacious, modern and clean with commendations for comfort and stylish design. Many rooms offer beautiful sea or port views, contributing to a pleasurable stay. Though there are minor grievances regarding ventilation, lack of amenities like tea or coffee-making facilities and occasional small room sizes, the emphasis remains on the overall cleanliness, comfort and modernity.
Cleanliness is a standout feature at the hotel with numerous guests appreciating spotless linens, well-maintained surroundings and a consistently high standard of cleanliness, thanks in part to thorough daily cleaning services. This immaculate environment extends throughout the property, reinforcing the hotel's appeal.
The staff receive mixed reviews: many instances praise the team’s friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere, particularly at the reception where service is often quick and efficient. However, inconsistencies in staff behavior, especially in the restaurant and instances of unprofessionalism have been noted, suggesting potential areas for improvement in service training.
The free WiFi service has been well-received for its high speed and reliability in public areas, though reviews hint at inconsistent connectivity in the rooms, pointing to a need for more stable internet service throughout the hotel.
Beach access is another significant advantage with the hotel being a short walk from Burgas' central beach and a beautiful sea park, locations praised by beach-loving guests. The serene and clean environment of the beach adds to the hotel's appeal, making it a perfect location for both nature enthusiasts and city explorers.
Parking at Marina Burgas Hotel is considered convenient and secure, though the fee for parking is viewed by some as an additional expense that could be included in the room rate. Nevertheless, the ample and safe parking options are well-appreciated.
Bed comfort receives mixed feedback: while a good number of guests describe the beds as very comfortable, issues with mattress quality, pillow comfort and bed size have also been pointed out by others, indicating room for improvement in the bedding offerings.
Overall, Marina Burgas Hotel is perceived as a pleasant, clean and well-equipped establishment, often exceeding expectations for a three-star hotel. It stands out with an exceptional location, robust dining options and a focus on cleanliness, making it a commendable choice for both business and leisure travelers despite minor areas for improvement.
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The breakfast experience at the hotel is generally positive, highlighted by delicious, extensive and varied choices with an appreciated buffet style and scenic terrace views. While there are some critiques regarding repetitive options and service lapses toward the end of breakfast time, the majority of guests enjoy a hearty and satisfying start to their day. Dinner at the hotel’s on-site restaurant is also praised for its high-quality cuisine, delightful harbor views and excellent service, despite occasional slow service and crowding issues.
Rooms at Marina Burgas Hotel are frequently described as spacious, modern and clean with commendations for comfort and stylish design. Many rooms offer beautiful sea or port views, contributing to a pleasurable stay. Though there are minor grievances regarding ventilation, lack of amenities like tea or coffee-making facilities and occasional small room sizes, the emphasis remains on the overall cleanliness, comfort and modernity.
Cleanliness is a standout feature at the hotel with numerous guests appreciating spotless linens, well-maintained surroundings and a consistently high standard of cleanliness, thanks in part to thorough daily cleaning services. This immaculate environment extends throughout the property, reinforcing the hotel's appeal.
The staff receive mixed reviews: many instances praise the team’s friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere, particularly at the reception where service is often quick and efficient. However, inconsistencies in staff behavior, especially in the restaurant and instances of unprofessionalism have been noted, suggesting potential areas for improvement in service training.
The free WiFi service has been well-received for its high speed and reliability in public areas, though reviews hint at inconsistent connectivity in the rooms, pointing to a need for more stable internet service throughout the hotel.
Beach access is another significant advantage with the hotel being a short walk from Burgas' central beach and a beautiful sea park, locations praised by beach-loving guests. The serene and clean environment of the beach adds to the hotel's appeal, making it a perfect location for both nature enthusiasts and city explorers.
Parking at Marina Burgas Hotel is considered convenient and secure, though the fee for parking is viewed by some as an additional expense that could be included in the room rate. Nevertheless, the ample and safe parking options are well-appreciated.
Bed comfort receives mixed feedback: while a good number of guests describe the beds as very comfortable, issues with mattress quality, pillow comfort and bed size have also been pointed out by others, indicating room for improvement in the bedding offerings.
Overall, Marina Burgas Hotel is perceived as a pleasant, clean and well-equipped establishment, often exceeding expectations for a three-star hotel. It stands out with an exceptional location, robust dining options and a focus on cleanliness, making it a commendable choice for both business and leisure travelers despite minor areas for improvement.
Hotel near The Beach
Situated at Пристанище Бургас Пристанище Бургас, this hotel offers immediate access to the marina and the beach. Its location provides stunning sea views and easy access to water-based activities, making it ideal for beach lovers.
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi access for guests. Its location near the Burgas harbor enhances its appeal for travelers interested in maritime activities.
Business Hotel
Marina Burgas Hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. It also features a business center.
Accessible Hotel
Features Rooms/Facilities for disabled, Bathroom for disabled, a Lift, and Upper floors accessible by lift. Also offers wheelchair accessible areas and wheelchair-accessible parking.
3-Star Hotel
This beachfront hotel offers amazing views and is conveniently located close to the port and Sea Garden park. The rooms are cozy and clean, with comfortable beds. It features a restaurant, allergy-free rooms, and is close to transportation.
About Marina Burgas Hotel
License: 5530493
Guest Reviews
Location
Restaurants, bars and the promenade are all just a stone's throw away, providing ample opportunities for dining and leisure activities. Whether planning a seaside vacation or a business trip, the hotel's prime location ensures that everything is within easy reach. The excellent positioning by the harbor, combined with the beautiful views and convenience to the city's main spots, makes the Marina Burgas Hotel a favored choice for travelers.
Breakfast
The delightful terrace and beautiful seaside view while enjoying breakfast were frequently appreciated. Additionally, the buffet style was praised, especially for being regularly refilled and offering plenty of seating both inside and outside.
However, some guests found the breakfast repetitive with a lack of variety and options, especially for those staying multiple days. Issues such as food running out toward the end of the breakfast service and hot dishes not being adequately heated were mentioned. Service critiques were also noted, including the abrupt clearing of the buffet at 10:00 am and the somewhat limited à la carte options when the service was not buffet-style.
Overall, while a few guests felt the breakfast could be more varied or improved in terms of service and choices, the general consensus reflects a positive and satisfying breakfast experience at the Marina Burgas Hotel.
Dinner
The establishment is known for its excellent service and friendly staff, although a few reviews suggest occasional lapses in service quality and speed. Despite some reports of the restaurant being crowded in the evenings and somewhat expensive, most visitors felt that the overall dining experience was worth it, noting the fresh and tasty food.
The hotel's restaurant is a favored spot not just for hotel guests but also seems to attract outside visitors, making it a popular dining choice in the Dock 5 area. Those looking to dine here are advised to make reservations to secure a table, particularly for dinner. In summary, the Marina Burgas Hotel restaurant stands out for its fantastic food and fine dining ambiance, making it a highlight of the guests' stay.
Rooms
The beds generally receive high marks for comfort, although there are occasional mentions of the need for mattress updates. Cleanliness is consistently praised with rooms being described as super clean and well-maintained and some guests specifically commend the daily cleaning service.
Bathrooms, too, are noted for their size and modern fittings with large showers being a common highlight. However, the lack of amenities such as tea or coffee-making facilities is noted as a drawback by some visitors.
Despite the overall spaciousness, there are mentions of some rooms being small or poorly ventilated and a few complaints about rooms being too hot or cold. Additionally, some rooms may suffer from less desirable views, such as facing another building, which can make them darker during the day.
In summary, guests generally found the rooms at Marina Burgas Hotel to be very comfortable, modern and well-designed, albeit with some minor areas for improvement in amenities and ventilation. The scenic views and spacious interiors are notable plus points, contributing to a satisfying and pleasant stay.
Beds
Cleanliness
The hotel's modern design is a recurring highlight, adding to the clean and sleek atmosphere. Regular and thorough cleaning services ensure that rooms are not only aesthetically pleasing but also hygienic. Guests appreciate the daily cleaning routines, which maintain a high standard of cleanliness throughout their stay.
The spacious rooms are frequently praised for their cleanliness and comfort, often described as bright, fresh and cozy. This attention to detail extends to the entire property, making it a welcoming place that feels both new and well-kept. Many reviews mention the hotel's convenient and beautiful location with some rooms offering stunning sea views.
Overall, Marina Burgas Hotel delivers an exceptionally clean and modern environment, making it a popular choice for travelers seeking a neat, comfortable and aesthetically pleasing stay.
Staff
However, the hotel's service is somewhat inconsistent. Some guests encountered unfriendly, rude or unprofessional behavior from certain staff members, especially at the reception and in the restaurant. Reports of indifferent attitudes, lack of smiles and even arguments over minor issues suggest that not all staff uphold the same standard of hospitality. Training appears to be an area that could benefit from improvement, notably concerning the behavior and professionalism of some employees.
Housekeeping services also received mixed feedback. While many guests praised their experience, some noted that their rooms were left unclean despite requests for service.
The restaurant staff had a noticeable mix of reviews too with some guests finding them quick and helpful, whereas others experienced unfriendliness and lack of service orientation. Instances of staff smoking near the entrance were also brought up.
In summary, while Marina Burgas Hotel benefits from a generally helpful and friendly staff, there are notable areas for improvement to ensure a consistently high standard of service across all interactions.
Wi-Fi
However, there have also been consistent issues mentioned regarding WiFi reliability, especially in the rooms. Guests have experienced weak Wi-Fi signals, unstable internet and continual disconnections. Some have noted that the WiFi was acting up, feeble and lagging or simply not connecting at all. These remarks point to a need for improvement in the WiFi service to ensure a consistent and reliable internet experience across all rooms.
Overall, while there are instances where guests enjoyed excellent and fast WiFi, there are also significant concerns about the consistency and strength of the WiFi signal in the rooms that the hotel might need to address.
Beach
The proximity to the beach is repeatedly mentioned with many noting its peaceful and clean environment. It's easy to explore the city as well with the city center and main promenade just a few minutes away on foot. This strategic location also places guests close to various restaurants, both within the modern port area and around the hotel itself, ensuring a delightful culinary experience alongside the coastal ambiance.
Guests often mention the hotel's modern design and well-maintained rooms, some offering amazing sea views. For those seeking a serene retreat with the added convenience of nearby attractions, Marina Burgas Hotel proves to be a perfect choice.
Parking
3 Star
Business
Accessible
No, Marina Burgas Hotel doesn't have any pool.
No, a spa isn't available at Marina Burgas Hotel.
No, Marina Burgas Hotel doesn't allow dogs.
No, parking facilities aren't available at Marina Burgas Hotel.
No, Marina Burgas Hotel doesn't have a gym.
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