Hostal Hilton
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Summary of reviewsHostal Hilton garners positive reviews primarily for its strategic and convenient location. Situated in the heart of the city, it offers easy access to restaurants, bars and shops, making it a preferred choice for those looking to explore the area. The presence of a bus stop right at the building’s entrance allows for easy navigation to key city attractions, while the availability of a large, free parking lot is an added benefit for those driving. Despite being on a busy street, leading to some noise complaints, many guests appreciate the peaceful retreat it offers and the nearby cafés for breakfast or quick drinks.
The staff at Hostal Hilton receive consistent praise for their friendliness and exceptional customer service. Guests note that the receptionists and other staff members are warm, courteous and willing to go above and beyond to assist, enhancing the welcoming atmosphere of the hostel. The owner also receives mention for being customer-oriented and providing useful recommendations.
Reviews of the beds are mixed with numerous visitors finding the double beds comfortable and praising the soft, clean bedding. However, issues with some mattresses, such as sagging and exposed springs, as well as discomfort with pillows, are noted by others.
Rooms at Hostal Hilton receive varied feedback. While some guests appreciate the comfortable beds, spaciousness and adequate cleanliness for short stays, others express concerns about outdated facilities and maintenance issues. Specific complaints include odors, poor cleanliness in shared bathrooms and noisy surroundings.
However, cleanliness overall is a significant issue with repeated critiques about the hygiene standards in both private and shared bathrooms and reports of unpleasant odors and poorly maintained rooms. Despite these criticisms, the positive reviews highlight the hostel’s strategic location, accommodating staff and basic, affordable accommodations, suitable for short-term stays.
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The staff at Hostal Hilton receive consistent praise for their friendliness and exceptional customer service. Guests note that the receptionists and other staff members are warm, courteous and willing to go above and beyond to assist, enhancing the welcoming atmosphere of the hostel. The owner also receives mention for being customer-oriented and providing useful recommendations.
Reviews of the beds are mixed with numerous visitors finding the double beds comfortable and praising the soft, clean bedding. However, issues with some mattresses, such as sagging and exposed springs, as well as discomfort with pillows, are noted by others.
Rooms at Hostal Hilton receive varied feedback. While some guests appreciate the comfortable beds, spaciousness and adequate cleanliness for short stays, others express concerns about outdated facilities and maintenance issues. Specific complaints include odors, poor cleanliness in shared bathrooms and noisy surroundings.
However, cleanliness overall is a significant issue with repeated critiques about the hygiene standards in both private and shared bathrooms and reports of unpleasant odors and poorly maintained rooms. Despite these criticisms, the positive reviews highlight the hostel’s strategic location, accommodating staff and basic, affordable accommodations, suitable for short-term stays.
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Guest Reviews
Hostal Hilton enjoys a favorable reputation for its convenient location, as highlighted by numerous guest reviews. Nestled in the heart of the city, it provides easy access to the bustling city center with many guests appreciating the proximity to restaurants, bars and shops. The hostel’s setting makes it a breeze for guests to navigate the area, thanks to a bus stop situated right at the foot of the building, offering direct routes to key city attractions.
For those driving, the availability of a large, free parking lot next to the hostel is a remarkable convenience. Visitors also noted the ease of parking in the surrounding streets. Moreover, the hostel stands on one of the main avenues, making it both a strategic and accessible spot despite some guests mentioning that the center remains a bit far, around a 30 to 40-minute walk. Nevertheless, the tranquility of being slightly set apart from the hustle and bustle has its own appeal, offering a peaceful retreat after a day in the city.
The presence of nearby cafés for breakfast or a quick drink adds to the overall convenience. Coupled with friendly and attentive staff, the ability to bring pets and the hostel’s affordable price point, the location of Hostal Hilton is frequently cited as one of its strongest attributes. Though some visitors noted the noise from traffic due to its situation on a busy street, the strategic position and available amenities generally lead to a positive overall impression of the hostel’s locale.
Hostal Hilton offers a mix of experiences for its guests with varying impressions of the rooms. On the positive side, some guests found the beds comfortable and the rooms spacious and well-lit. Several people noted that the rooms were quiet, warm and adequately clean, making them acceptable for short stays of one or two nights. The presence of a private bathroom in some rooms was appreciated, described as basic but comfortable.
However, there were notable concerns. Many reviews pointed out that the facilities are old with furniture and decor in dire need of a makeover. The shared bathrooms often drew criticism for their poor maintenance and cleanliness and there were recurring complaints about rooms smelling of tobacco. Some rooms appeared dirty with specific instances of bad odors from towels and bedding.
Comfort levels varied with some guests mentioning soft, sagging mattresses and others experiencing rooms that were either uncomfortably hot or too small. Noise from traffic and neighboring rooms was also an issue. The location posed a challenge for those wanting to explore the city center, as it required a considerable walk.
Overall, while Hostal Hilton provides basic accommodation suitable for short stays, potential guests should be prepared for outdated facilities and possible cleanliness issues.
At Hostal Hilton, guest reviews of the beds revealed a mixed bag of feedback, ranging from praise for comfort to critiques on maintenance. Numerous visitors commended the large, very comfortable double beds and described the bedding as soft and clean, highlighting a notable level of comfort for a good night's sleep. In terms of discomfort, comments pointed to issues with some mattresses, noting instances of sagging, exposed springs and overly soft, sinking mattresses.
While some found the beds adequate for a short stay, others were dissatisfied with the pillows, describing them as hard and uncomfortable or comparing them to paper. A few remarked on specific problems such as stains on the blankets and the presence of unpleasant odors. Overall, while many enjoyed a restful sleep on the comfortable beds, others encountered issues that affected their experience.
Hostal Hilton's cleanliness is a point of significant concern for its guests. Various reviews indicate that both private and shared bathrooms often suffer from a lack of hygiene with complaints noting dirty and moldy conditions. Issues such as stained and smelly bedding, as well as unclean curtains and carpets, are recurrent. Several reviews highlight unpleasant odors, ranging from stale tobacco to general mustiness. Maintenance appears to be lacking with some guests reporting clogged bathtubs and windows that haven't been cleaned for extended periods. Despite a few mentions of clean and satisfactory experiences, the predominant sentiment focuses on a need for substantial improvements in the overall cleanliness and upkeep of the facilities.
Hostal Hilton's staff consistently receives high praise for their friendliness and kindness. Visitors frequently mention the warm and courteous greetings, noting that receptionists often go above and beyond to assist guests. The attentiveness and individual attention provided by the staff members enhance the welcoming atmosphere of the accommodation. Many reviews highlight the polite demeanor and helpful nature of various staff members, including the owner, who is described as customer-oriented and friendly. Additionally, guests appreciate the useful recommendations and accurate information about local attractions given by the staff. Despite a few isolated comments about unfriendliness and control issues, the overall impression is that Hostal Hilton excels in offering excellent customer service and a pleasant experience to its guests with staff members who are both sympathetic and professional.
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Location
For those driving, the availability of a large, free parking lot next to the hostel is a remarkable convenience. Visitors also noted the ease of parking in the surrounding streets. Moreover, the hostel stands on one of the main avenues, making it both a strategic and accessible spot despite some guests mentioning that the center remains a bit far, around a 30 to 40-minute walk. Nevertheless, the tranquility of being slightly set apart from the hustle and bustle has its own appeal, offering a peaceful retreat after a day in the city.
The presence of nearby cafés for breakfast or a quick drink adds to the overall convenience. Coupled with friendly and attentive staff, the ability to bring pets and the hostel’s affordable price point, the location of Hostal Hilton is frequently cited as one of its strongest attributes. Though some visitors noted the noise from traffic due to its situation on a busy street, the strategic position and available amenities generally lead to a positive overall impression of the hostel’s locale.
Rooms
However, there were notable concerns. Many reviews pointed out that the facilities are old with furniture and decor in dire need of a makeover. The shared bathrooms often drew criticism for their poor maintenance and cleanliness and there were recurring complaints about rooms smelling of tobacco. Some rooms appeared dirty with specific instances of bad odors from towels and bedding.
Comfort levels varied with some guests mentioning soft, sagging mattresses and others experiencing rooms that were either uncomfortably hot or too small. Noise from traffic and neighboring rooms was also an issue. The location posed a challenge for those wanting to explore the city center, as it required a considerable walk.
Overall, while Hostal Hilton provides basic accommodation suitable for short stays, potential guests should be prepared for outdated facilities and possible cleanliness issues.
Beds
While some found the beds adequate for a short stay, others were dissatisfied with the pillows, describing them as hard and uncomfortable or comparing them to paper. A few remarked on specific problems such as stains on the blankets and the presence of unpleasant odors. Overall, while many enjoyed a restful sleep on the comfortable beds, others encountered issues that affected their experience.
Cleanliness
Staff
No, Hostal Hilton doesn't have any pool.
No, a spa isn't available at Hostal Hilton.
Yes, Hostal Hilton welcomes dogs.
No, parking facilities aren't available at Hostal Hilton.
No, Hostal Hilton doesn't have a gym.
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