Best Western Plus Burlington Inn & Suites

Burlington 43.34959200, -79.80517200 , 2412 Queensway Drive (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Burlington Inn & Suites is favorably reviewed for its overall service and amenities. The hotel boasts an ideal location with easy access to highways, local attractions and the Toronto airport, making it convenient for both transit stops and longer stays. Its proximity to restaurants, shops and a park adds to its appeal and guests appreciate the free and plentiful parking.

The breakfast offerings receive positive feedback with guests praising the variety and quality of hot and cold options, including waffles, eggs and sausages. While the breakfast area sometimes feels cramped and lacks fresh fruit, the selection is generally considered delicious and convenient. Gluten-free options are available but may need to be requested.

Rooms at the hotel are consistently described as clean, spacious and comfortable, featuring amenities such as refrigerators and coffee machines. The air conditioning systems work well, contributing to the overall comfort. A few minor drawbacks, like occasional odd smells, do not significantly detract from the overwhelmingly positive experience.

The staff at the Best Western Plus Burlington Inn & Suites are frequently highlighted for their exceptional service. Guests find the team, from receptionists to cleaning staff, to be friendly, professional and attentive, contributing to a smooth and pleasant stay.

Amenities such as the saltwater pool and hot tub are well-maintained and enjoyed by families and solo travelers alike. While some guests mention occasional cleanliness issues and cooler water temperatures, these are exceptions. Overall, the pool area offers a relaxing break.

The hotel is accommodating for families, providing spacious, pet-friendly rooms and enjoyable amenities like the pool for children. The comfortable beds, especially the king-sized ones, receive high praise, ensuring a restful sleep for guests.

In summary, the Best Western Plus Burlington Inn & Suites delivers a clean, comfortable and convenient stay with excellent staff, making it a top choice for travelers visiting the Burlington area.
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Hotel Taking Steps Towards Sustainability
While specific eco-friendly initiatives are not detailed in the provided data, Best Western hotels often participate in brand-wide sustainability programs. These programs often focus on reducing water and energy consumption.

Family Friendly Hotel
This hotel features an indoor heated saltwater pool and a hot tub, perfect for family recreation. It includes a complimentary full hot buffet breakfast and offers rooms with microwaves and refrigerators. Family suites are available, providing ample space for larger families.

Hotel with Swimming Pool
This hotel offers a well-maintained pool area along with comfortable suites. Guests appreciate the cleanliness and the added benefit of a complimentary breakfast.

  Indoor Pool  


Business Hotel
This hotel features 1,900 square feet of meeting rooms and a business center. Guests can enjoy complimentary wireless internet access and fax/photocopy services.

Hotel with Parking
Guests benefit from free self-parking, which includes dedicated areas for truck and RV parking. Accessible parking is also provided, ensuring ease of access for all guests with vehicles.

Hotel with Gym
Offers a fitness center for guests to enjoy during their stay. The added benefit of suites provides extra space for relaxation after a workout.

3-Star Hotel
This hotel is known for providing reliable accommodations and good value. While specific details are limited in the provided context, Best Western properties generally offer consistent quality and essential amenities.

Hotel with Indoor Pool
The hotel offers an indoor saltwater pool and a whirlpool. Reviews highlight the pool as clean and warm, with a great spa.

Hotel near Golf Courses

Hotel for Honeymoon

Accessible Hotel

Hotel with Tennis Courts

Room Types
Executive Queen Room with Two Queen Beds - Non-Smoking The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Executive King Suite with Sofa Bed - Non-Smoking The quadruple room features a tea and coffee maker. The unit has 2 beds.

King Suite with Jacuzzi Guests will have a special experience as the double room provides a hot tub. The double room features a tea and coffee maker. The unit offers 1 bed.

Junior Suite with King Bed and Sofa Bed - Non-Smoking The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Executive Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking The family room features a tea and coffee maker. The unit has 3 beds.

Executive King Room - Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

Executive King Room with Walk-In Shower - Disability Access/Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

Executive Junior Suite with King Bed - Non-Smoking The double room offers a tea and coffee maker. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
The Best Western Plus Burlington Inn & Suites is frequently praised for its ideal location. Guests appreciate its proximity to local amenities such as restaurants, shops and a nearby park, all within walking distance. The hotel is conveniently situated off major highways, making it an excellent choice for travelers seeking quick stopovers or easy access to various destinations. Its strategic position between the Toronto airport and Niagara Falls—approximately one hour from each—adds to its allure.

For those attending events, the hotel offers practical access to the Burlington Performing Arts Centre (PAC) and the nearby GO train station, facilitating effortless travel to concerts and other events in Toronto. Additionally, being close to a mall is a bonus for guests needing to shop for essentials or enjoy a meal.

The location also boasts tranquility, contributing to a quiet atmosphere for a comfortable stay. Free parking and well-maintained, modernized facilities enhance the overall appeal, making it a favored choice among visitors. Whether travelers are looking for convenience in transit, proximity to events or simply a comfortable place to rest, the location of the Best Western Plus Burlington Inn & Suites effectively meets diverse needs.

Breakfast
The breakfast at Best Western Plus Burlington Inn & Suites receives largely positive remarks from guests with many praising the variety and quality of the offerings. The breakfast is described as tasty with a good selection of items including hot options like self-made waffles, eggs, sausages and hash browns. Guests appreciate the plentiful and delicious spread, noting that it includes both cold and hot food. The breakfast is considered excellent with one review highlighting the added value of an early full breakfast.

However, some guests point out that the breakfast area is small, which can feel crowded given the number of units at the property. There are mentions of the dining room not always being kept clean and occasional shortcomings in variety, particularly mentioning a lack of fresh fruit. Gluten-free options have been noted positively, though one guest with celiac disease mentioned needing to repeatedly request them.

A few guests felt the breakfast was average or lacked variety and some noted that the buffet service, adjusted for pandemic safety, resulted in slower service and reheated food that wasn't always fresh. Despite these minor drawbacks, the overall consensus is that the breakfast is enjoyable, offering a convenient and satisfactory start to the day.

Rooms
The rooms at Best Western Plus Burlington Inn & Suites consistently receive high praise from guests for their cleanliness, spaciousness and comfort. Visitors appreciate the large, comfortable beds and the well-equipped rooms featuring amenities like refrigerators and coffee machines. The rooms are frequently noted to be very clean, cozy and well-organized, catering well to various needs including those requiring mobility aids. Guests also find the rooms quiet and restful, ensuring a peaceful stay.

The hotel offers an enjoyable breakfast experience with several guests highlighting its quality. On occasions when front desk assistance was mentioned, it was described as friendly and helpful, facilitating a smooth check-in process. While a few guests noted some minor drawbacks, such as an occasional odd smell, the overall feedback indicates a satisfying and comfortable lodging experience, aligning well with the standards expected of the Best Western Plus brand. The convenient location with easy access to the express highway is also appreciated, further enhancing the overall positive experience.

Beds
At the Best Western Plus Burlington Inn & Suites, guests have consistently praised the comfort provided by the beds. Many reviews highlight the overall comfort and cleanliness of the rooms with several guests noting the very comfortable and super comfortable beds. The pillows also received positive mentions, described as very comfy and contributing to a good night's sleep. The king beds are particularly appreciated for their size and ease of access. While there was one comment about a lumpy mattress with hard springs, the majority of guests found the bedding extremely comfortable and conducive to a restful stay. This focus on bed comfort, combined with clean rooms and the family-oriented environment, promotes a relaxing and enjoyable experience.

Cleanliness
Best Western Plus Burlington Inn & Suites receives high marks for its cleanliness and comfort. Guests frequently comment on the immaculate, spacious rooms that offer a perfect retreat whether arriving from a heat wave or just needing a place to relax. The air conditioning systems work efficiently, adding to the comfort of the stay. The staff, particularly the receptionists like Katia, are noted for their friendliness and helpfulness.

The clean and well-maintained pool and hot tub add to the amenities, making for a relaxing experience. Guests appreciate the hotel's efficiency and functionality, despite ongoing renovations. However, there are occasional issues such as loud bathroom ventilation, older bathtubs and rare lapses in cleaning between nights. The property is well-located, convenient and generally satisfactory in maintaining cleanliness throughout the premises. While the hotel accommodates well for evening relaxation, it lacks adequate space for lunch seating and evening meetings in the lobby. Overall, the hotel delivers a comfortable and clean environment for its guests.

Staff
Visitors to the Best Western Plus Burlington Inn & Suites frequently praise the hotel's exceptional staff. Guests highlight the friendly and accommodating nature of the receptionists, particularly singling out individuals like Katia for their exceptional service. The team, including front desk and cleaning staff, is consistently described as amazing, helpful and attentive. Guests appreciate the professionalism and courteous demeanor displayed by all staff members.

The front desk personnel are noted for being polite, patient and highly efficient in resolving issues, such as problems with third-party bookings. The housekeeping staff also garners high praise for their excellent service. Overall, the staff at the Best Western Plus Burlington Inn & Suites stand out for their welcoming attitude and consistent dedication to providing excellent customer service, ensuring a pleasant stay for all guests.

Pool
The Best Western Plus Burlington Inn & Suites offers a variety of amenities that guests frequently enjoy, including its pool and hot tub. Many have found the pool to be a pleasant addition to their stay with specific praise for its cleanliness and well-maintained condition. Families with children particularly note that the younger members thoroughly enjoyed swimming there.

The hotel features a saltwater pool, which adds a unique touch to the experience for those who prefer it over traditional chlorine pools. Even during busy times, the pool area doesn’t tend to feel overcrowded, allowing guests to enjoy their swim without much hassle.

However, there have been occasional mentions of cleanliness issues around the pool and some guests have found the water to be colder than expected. Yet, these instances appear to be exceptions rather than the norm. The hot tub, while generally praised, was sometimes noted to be too hot for comfort.

Overall, the pool and hot tub at Best Western Plus Burlington Inn & Suites seem to be a hit among guests, offering a pleasant and often enjoyable break during their stay.

Parking
Best Western Plus Burlington Inn & Suites offers ample, free parking, making it convenient for guests. The freshly paved parking lot provides plenty of spaces, including handicap parking, which is highly appreciated. Its close proximity to the highway and nearby restaurants further enhances the ease of access, making parking at this hotel a practical and positive aspect of the stay.

Family
Best Western Plus Burlington Inn & Suites is well-suited for family stays, providing a comfortable experience with spacious rooms that can easily accommodate multiple guests. While the dining area is small, it is noted that some families opted to eat in their rooms without issue. The hotel is pet-friendly, accommodating three dogs without a problem. Children particularly enjoyed the pool, making it a hit for families. Overall, accommodations for family gatherings, whether for leisure or events like weddings, are highlighted as positive aspects.


Yes, Best Western Plus Burlington Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Best Western Plus Burlington Inn & Suites.

No, Best Western Plus Burlington Inn & Suites doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus Burlington Inn & Suites.

Yes, Best Western Plus Burlington Inn & Suites has a gym.

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