Bursa, Kukurtlu Mah. Dr. Rustu Burlu Cad. No:11 Osmangazi40.200658,29.036852(Show on Map)
8.0
Very Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Divan Bursa enjoys positive acclaim across various aspects of the guest experience. The hotel’s prime location receives substantial praise, offering convenient access to both the historical and modern parts of Bursa. Guests appreciate being close to Cultural Park, Luna Park and various markets, alongside essential services such as pharmacies and restaurants. Despite its central location, the hotel maintains a tranquil atmosphere, further enhanced by its clean and serene setting.
Breakfast is frequently highlighted as a standout feature with visitors enjoying a diverse and delicious array of options. The quality and variety of the buffet, including freshly cooked eggs and high-quality products, contribute to a fulfilling dining experience. Despite minor criticisms about breakfast hours and service style, the overall feedback is very positive.
The rooms at Divan Bursa are widely commended for their spaciousness and cleanliness. Many guests appreciate the inclusion of balconies and comfortable furnishings, adding to the overall pleasant ambiance. While a few reviews mention the need for some renovation and maintenance, notably regarding furniture and bed comfort, the general sentiment remains favorable.
Cleanliness is a consistently praised attribute with the hotel and its rooms being described as immaculately maintained. Guests appreciate the serene atmosphere and the efforts of the friendly and respectful staff, which contribute to a warm and welcoming environment.
The staff at Divan Bursa are celebrated for their exceptional friendliness and helpfulness. Visitors often commend specific team members for their attentive service and effective communication, which significantly enhance the guest experience.
Parking at the hotel is convenient with easily accessible free parking spaces and efficient service from parking attendants, making it an ideal choice for those traveling by car.
Divan Bursa also stands out as a family-friendly destination, offering spacious family rooms and amenities that cater to the needs of all ages. Guests value the hotel's scenic, clean environment and prime location, providing both relaxation and adventure for families.
The beds receive mixed feedback with many guests finding them comfortable while others suggest they could be improved, particularly the pillows. Nevertheless, the overall sentiment about the room and bed quality remains positive.
In summary, Divan Bursa is highly regarded for its strategic location, excellent breakfast, spacious and clean rooms, outstanding staff, convenient parking and family-friendly amenities. These combined aspects make it a reliable and enjoyable choice for travelers visiting Bursa.
Categories
Sustainability Journey
Holding the Green Key certification and the Third Stage Global Sustainable Tourism Certificate, this hotel demonstrates commitment through energy-saving switches, water-efficient fixtures in rooms, LED lighting, and offers ecotours as an activity.
Honeymoon
Offers a blend of modern luxury and traditional Turkish hospitality. Features a spa and wellness center for relaxation. Provides elegant rooms and suites with stunning city views.
Family
Offers family rooms and suites with extra space. Provides amenities like cribs upon request. The hotel is close to local attractions and parks.
Dog Friendly
Divan Bursa is a pet-friendly hotel that offers great breakfasts. Guests can enjoy the views from the hotel. It provides a comfortable environment for guests traveling with pets.
Romantic
Divan Bursa provides a sophisticated and comfortable environment. Its elegant design and quality service make it suitable for couples looking for a refined and romantic stay.
Business
Centrally located, Divan Bursa offers a 24-hour business center, express check-out, and meeting rooms. Guests can enjoy recreational amenities including a fitness center and a seasonal outdoor pool.
Parking
This hotel is listed among the top hotels with parking in Bursa, suggesting it offers this amenity to its guests.
Accessible
The hotel is wheelchair accessible, with accessible airport shuttle and handicapped parking available. It also features a roll-in shower and provides wheelchair access to common areas.
Gym
Offers a 'Perfect GymFactor' with a wide range of cardio, strength, and workout machines. The fitness center provides everything any fitness enthusiast could need, with a dedicated fitness atmosphere.
4 Star
Divan Bursa offers a comfortable stay with its quality service and amenities. It provides a blend of modern comfort and traditional Turkish hospitality, making it a preferred choice for discerning travelers.
Pool
Outdoor Pool
Outdoor Pool
Room Types
Deluxe Double Room
Grand Deluxe Double Room with Dinner Package
Superior Double Room
Superior Family Room
Superior King Room
Superior Twin Room with Garden View
One-Bedroom Suite
About Divan Bursa
Registry or License or Notification Number: 12052
Guest Reviews
8.0
Very Good
Review Summaries
Location
Divan Bursa boasts a remarkable location that consistently earns high praise from its guests. Nestled centrally between the old center of Bursa and its more modern neighborhoods, the hotel offers convenience for visitors looking to explore all facets of the city. The proximity to Cultural Park, Luna Park and various markets makes it an ideal starting point for both leisure and practical outings with taxis readily available for easy city-center access.
Guests frequently highlight the hotel's serene setting, offering a tranquil retreat despite being close to essential services like Starbucks, pharmacies and restaurants. The adjacent main street ensures straightforward navigation, while the nearby parking is notably beneficial for those traveling by car.
The location also garners appreciation for its quietness and cleanliness, further enhanced by efficient check-in and check-out processes. Visitors find the spacious rooms and the overall ambiance of the hotel to be commendable with the convenience of nearby rheumatology and thermal facilities being a notable plus.
Overall, Divan Bursa is celebrated for its strategic position and excellent accessibility to Bursa's key attractions, contributing to a comfortable and pleasant stay.
Breakfast
Breakfast at Divan Bursa receives high praise from guests for its quality, variety and overall taste. Visitors often mention an excellent and delicious breakfast buffet, featuring freshly cooked fried eggs and omelettes that stand out among the extensive offerings. Many appreciate the wide selection of dishes, noting that everything is very tasty and sufficiently filling. The breakfast is described as diverse, well-organized despite COVID-related adjustments and featuring high-quality products with appealing presentation.
Guests also highlight the friendly and courteous staff, which enhances the dining experience. However, some reviewers pointed out that the breakfast hours were too short and expressed a desire for a more customer-oriented approach rather than having meals served on a single plate. Despite these minor drawbacks, the breakfast experience at Divan Bursa is largely seen as a highlight of the stay with many guests considering it a strong point of the hotel.
Rooms
Divan Bursa is widely praised for its spacious rooms, which guests have consistently found to be comfortable and accommodating. Many reviews highlight the size of the rooms, often noting their cleanliness and the presence of balconies which add an extra touch to the experience. The hotel itself exudes beauty and cleanliness with various reviews mentioning the serene and enjoyable atmosphere.
Guests appreciated the variety of amenities available in the rooms, including reliable internet, good service and cozy furnishings. Family room options have been particularly noted for their suitability, often featuring additional beds to comfortably house families. Rooms with terraces and those that open to the pool side were mentioned as particularly delightful.
While the overall reception of the rooms is positive, some guests pointed out areas in need of improvement. A few reviews mentioned that the rooms could benefit from renovation and maintenance with specific comments on worn-out furniture and uncomfortable beds. A couple of guests reported unsatisfactory room cleaning services and issues with room readiness upon arrival.
Despite these occasional drawbacks, the general sentiment is that Divan Bursa offers spacious, clean and comfortable rooms that complement the beautiful hotel setting.
Beds
Divan Bursa has received mixed feedback regarding its beds. Many guests have appreciated the comfort provided, describing the beds as large and comfortable with bedding that adds to the experience. Several reviews highlight the double beds with two individual duvets as a positive feature. However, some guests felt that the beds could have been more comfortable with a few mentioning that the beds were too soft and that the pillows need replacement due to poor quality. Despite these concerns, it appears that there is a generally positive sentiment about the comfort and cleanliness of the rooms and beds at the hotel.
Cleanliness
Divan Bursa sets a high standard for cleanliness, as consistently noted in guest reviews. The hotel, rooms and common areas are frequently praised for being extremely clean with guests appreciating the spacious and well-maintained rooms. The cleanliness of the hotel is evident everywhere and the smell of chlorine in the bathroom towels indicates a focus on sterilization.
Guests find the hotel both beautiful and suitable for families, appreciating its calm and serene atmosphere. The rooms are notably spacious, often featuring large balconies. The friendly and respectful staff contribute to the welcoming environment with the reception staff earning particular praise for their helpfulness and accommodating nature, including arranging early check-ins and complimentary room upgrades.
While some reviews mention minor issues such as uncomfortable pillows or the need for more consistent amenities restocking, the overall sentiment is overwhelmingly positive. The hotel’s superb cleanliness and tranquil setting make it a reliable choice for travelers.
Staff
Visitors to Divan Bursa consistently praise the hotel staff for their exceptional friendliness and helpfulness. The overwhelmingly positive sentiment highlights the polite, welcoming nature of the team, especially those at the reception. Guests frequently mention specific staff members, such as Saleh and Fahd, for their respectful and attentive service. The porters and cleaning staff also receive commendations for their efforts.
The hotel's employees are noted for their quick service, thorough knowledge of their tasks and willingness to assist with any inquiries. Guests appreciate that many of the staff members speak English well, enhancing communication and overall satisfaction. The commitment to excellent service extends from the management to the front desk, ensuring a pleasant stay.
Though a couple of minor issues were noted, such as a solitary negative reception experience and some cleaning not meeting high standards, these instances are overshadowed by the overwhelming positivity regarding the staff. The overarching theme across reviews is that the friendly and accommodating nature of the staff greatly enriches the guest experience at Divan Bursa.
Parking
Divan Bursa offers accessible and convenient parking options for its guests. The hotel provides parking spaces both in front of the door and on the property, ensuring easy access for those arriving by car. Guests appreciate that the parking service is both free and quick, handled by a parking attendant. While the availability of parking slots might be limited, there are generally enough spaces to accommodate visitors. The overall parking experience is hassle-free, making it a suitable choice for travelers who drive.
Family
Divan Bursa proves to be an ideal destination for families, offering an array of amenities that cater to all family needs. Guests often highlight the hotel's exceptional staff and beautiful, clean environment, making it a pleasant stay for visitors of all ages. Its prime location adds to the convenience, allowing guests to easily explore nearby attractions such as the Telefrik and Uludag.
Families appreciate the spacious accommodations, particularly the family rooms that feature balconies overlooking the pool, providing a perfect spot for relaxation. Rooms are noted for their generous size, equipped with sofa beds and additional beds, comfortably accommodating two adults and two children. The availability of adjoining rooms with interconnecting doors is especially beneficial for larger families, providing ample space and privacy.
Overall, Divan Bursa's combination of excellent service, beautiful setting and thoughtful family amenities ensures a memorable and comfortable stay, suitable for families seeking both relaxation and adventure.
FAQ
Yes, Divan Bursa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Divan Bursa.
Yes, Divan Bursa welcomes dogs.
Yes, parking facilities are available at Divan Bursa.
