Quest Burwood East
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Summary of reviewsQuest Burwood East enjoys highly favorable reviews, accentuated by its prime location, modern amenities and exceptional staff. Guests commend its convenient proximity to family, functions, healthcare facilities, parks, shops and restaurants, as well as the nearby tram route to Melbourne CBD. These features make it suitable for both personal and medical visits. The presence of amenities such as an on-site Keiser gym and a friendly pub or hotel further enhances the experience. Guests find the clean, comfortable and well-equipped apartments ideal for both short and extended stays with many noting the staff's friendliness and readiness to assist.
The rooms are spacious, modern and well-appointed, providing a relaxing and comfortable environment that is well-suited for families or those needing a home-like atmosphere. Guests appreciate the cleanliness, comfortable beds and well-lit interiors. While some minor issues like non-soundproof rooms and small trip hazards have been noted, the overall impression remains highly positive, thanks in part to the lovely and accommodating staff.
Cleanliness is generally well-regarded with many positive remarks about the clean and modern state of the rooms, comfortable beds and well-maintained kitchens. Daily room cleaning is seen as a plus, although there are occasional comments about specific areas needing better attention, like showers and washing machines. Despite isolated reports of severe cleanliness concerns, most guests highlight the hotel's friendly staff and easy check-in/out process with thoughtful touches like notes and treats adding to the welcoming atmosphere.
The staff receives consistent praise for their exceptional service with particular mentions of their friendliness, helpfulness and compassion. Individuals like Bram and Maya, as well as the housekeeping team, are frequently highlighted for their accommodating and communicative approach, enhancing the overall guest experience.
Parking is noted as convenient and secure with ample availability and ease of use. Guests appreciate being able to park close to their rooms. However, some dissatisfaction is expressed over parking fees and mischarges with suggestions that parking should be free given the availability of spaces. Despite this, the convenience of parking remains a strong attribute for the hotel.
The beds at Quest Burwood East receive high praise for their comfort with many guests highlighting the quality and cleanliness of the spacious apartments. Although there are a few mentions of beds being too firm or composed of two singles, the majority find the beds to be a significant positive aspect of their stay.
The hotel's pet-friendly accommodations are particularly lauded by dog owners. Guests appreciate the inclusivity and suitability for pets, mentioning clean and comfortable rooms with modern amenities. While there are recommendations for better waste disposal facilities and thorough cleaning to remove pet odors, the overall sentiment favors the convenience and comfort of traveling with pets. The helpful and friendly staff further enhance this positive experience.
In conclusion, Quest Burwood East is highly recommended for its excellent location, modern and comfortable rooms, clean facilities, exceptional staff, convenient parking and pet-friendly accommodations, making it a versatile choice for various types of stays.
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The rooms are spacious, modern and well-appointed, providing a relaxing and comfortable environment that is well-suited for families or those needing a home-like atmosphere. Guests appreciate the cleanliness, comfortable beds and well-lit interiors. While some minor issues like non-soundproof rooms and small trip hazards have been noted, the overall impression remains highly positive, thanks in part to the lovely and accommodating staff.
Cleanliness is generally well-regarded with many positive remarks about the clean and modern state of the rooms, comfortable beds and well-maintained kitchens. Daily room cleaning is seen as a plus, although there are occasional comments about specific areas needing better attention, like showers and washing machines. Despite isolated reports of severe cleanliness concerns, most guests highlight the hotel's friendly staff and easy check-in/out process with thoughtful touches like notes and treats adding to the welcoming atmosphere.
The staff receives consistent praise for their exceptional service with particular mentions of their friendliness, helpfulness and compassion. Individuals like Bram and Maya, as well as the housekeeping team, are frequently highlighted for their accommodating and communicative approach, enhancing the overall guest experience.
Parking is noted as convenient and secure with ample availability and ease of use. Guests appreciate being able to park close to their rooms. However, some dissatisfaction is expressed over parking fees and mischarges with suggestions that parking should be free given the availability of spaces. Despite this, the convenience of parking remains a strong attribute for the hotel.
The beds at Quest Burwood East receive high praise for their comfort with many guests highlighting the quality and cleanliness of the spacious apartments. Although there are a few mentions of beds being too firm or composed of two singles, the majority find the beds to be a significant positive aspect of their stay.
The hotel's pet-friendly accommodations are particularly lauded by dog owners. Guests appreciate the inclusivity and suitability for pets, mentioning clean and comfortable rooms with modern amenities. While there are recommendations for better waste disposal facilities and thorough cleaning to remove pet odors, the overall sentiment favors the convenience and comfort of traveling with pets. The helpful and friendly staff further enhance this positive experience.
In conclusion, Quest Burwood East is highly recommended for its excellent location, modern and comfortable rooms, clean facilities, exceptional staff, convenient parking and pet-friendly accommodations, making it a versatile choice for various types of stays.
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Guest Reviews
Quest Burwood East boasts a prime location that guests find highly convenient for various needs. Its proximity to family, functions and healthcare facilities like Vermont Private Hospital makes it an excellent choice for both personal and medical visits. The hotel's setting, near the tram route to Melbourne CBD and surrounded by parks, shops and restaurants, provides easy access to essential services and recreational spots. Reviews highlight the on-ground Keiser gym and nearby good pub/hotel, emphasizing the well-rounded amenities. The modern, clean and comfortable apartments come fully equipped, catering perfectly to both short and extended stays. The staff's friendliness and readiness to assist further elevate the experience, ensuring that most visitors leave satisfied with their choice of accommodation. While some find the location a bit distant from certain areas, the overall sentiment is overwhelmingly positive with guests appreciating the ideal and convenient setup of both the property and its surroundings.
At Quest Burwood East, guests can expect spacious and modern rooms that provide ample space for relaxation. The apartments are described as clean, comfortable and well-appointed, making them ideal for families or those seeking a home-like environment. Modern amenities and self-contained facilities add to the comfort, ensuring that stays are both enjoyable and convenient. Guests particularly appreciate the cleanliness and the comfortable, well-lit rooms. Though not all rooms are soundproof and some minor issues like trip hazards in smaller apartments have been noted, overall impressions are highly positive. The staff are frequently mentioned as lovely and accommodating, contributing positively to the guest experience.
Guests at Quest Burwood East have largely praised the comfort of the beds, describing them as very comfortable and noting that the beds and pillows are particularly relaxing. Many reviewers highlighted the good quality beds and appreciated the cleanliness of the apartments. The apartments are spacious with some featuring large king beds. However, there were a few mentions of the beds being uncomfortable with specific comments on firmness and instances where king beds were made up of two singles. Despite these few criticisms, the prevailing sentiment is that guests find the beds to be a significant positive aspect of their stay.
Quest Burwood East generally receives positive feedback on cleanliness, though opinions are somewhat mixed. Many guests appreciate the rooms for being very clean, modern and welcoming. Frequent praise is given to the comfortable beds and well-appointed spaces, including kitchens that contribute to the overall pleasant stay. Daily room cleaning is a commonly noted benefit with some recognizing the exceptional cleanliness and comfort of the apartments.
However, certain guests have experienced issues with specific areas, such as the need for better cleaning of the shower, washing machine and dryer. Instances of carpet stains, dust and other signs of insufficient cleaning have also been reported. There are rare mentions of more severe cleanliness concerns, including dirty rooms on arrival and unpleasant odors.
Despite some inconsistencies, most guests highlight the hotel's friendly staff and the overall good condition of the rooms, which are described as modern and easy to manage regarding check-in and check-out processes. The thoughtful touches like leaving notes and small treats for guests add to the welcoming atmosphere. While generally commendable, the hotel's cleaning standards might benefit from a bit more attention to detail in certain areas.
The staff at Quest Burwood East consistently receives high praise from guests for their exceptional service. Reviewers frequently describe the team as friendly, helpful and compassionate with special mentions of the night receptionist and individuals like Bram and Maya for being particularly accommodating and kind. Visitors also highlight the excellent customer service and the communicative nature of the staff, making guests feel welcomed and valued. Housekeeping is commended for their thoroughness and responsiveness to requests, contributing to the overall comfort and cleanliness of the rooms. These positive interactions leave a lasting impact on guests, many of whom express gratitude and a desire to return.
Quest Burwood East offers a convenient and secure parking experience for guests. The hotel's own parking facility is noted for its ease of use and ample availability with many guests appreciating the ability to park right outside their door. The on-site carpark has been described as super handy, providing good and excellent parking options. Additionally, the convenience of street parking has been highlighted as very favorable.
However, some guests were not pleased with the parking fees, mentioning a $15.00 charge that wasn't clearly advertised. There were also concerns about being mischarged for parking and suggestions that parking should have been free given the availability of spaces. Despite these issues, the ample and secure parking remains a strong point for Quest Burwood East.
Quest Burwood East has garnered positive acclaim for its pet-friendly accommodations, particularly for dog owners. Guests appreciated the inclusivity of pets of various sizes and found the rooms well-suited for stays with their furry companions. The hotel is described as pet-friendly with accommodations explicitly catered to dogs and, in some cases, cats. Cleanliness and modern amenities were prominently noted, along with the comfort of the spacious apartments and king-sized beds.
Although there was mention of a lack of facilities for disposing of pet waste and the need for a more thorough cleaning to deodorize the rooms, the overall sentiment emphasized the convenience and comfort of traveling with pets. Staff were frequently praised for being helpful and friendly, enhancing the positive experience. In summary, the pet-friendly aspect of Quest Burwood East is appreciated by guests seeking a clean, modern and comfortable stay with their pets.
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Location
Rooms
Beds
Cleanliness
However, certain guests have experienced issues with specific areas, such as the need for better cleaning of the shower, washing machine and dryer. Instances of carpet stains, dust and other signs of insufficient cleaning have also been reported. There are rare mentions of more severe cleanliness concerns, including dirty rooms on arrival and unpleasant odors.
Despite some inconsistencies, most guests highlight the hotel's friendly staff and the overall good condition of the rooms, which are described as modern and easy to manage regarding check-in and check-out processes. The thoughtful touches like leaving notes and small treats for guests add to the welcoming atmosphere. While generally commendable, the hotel's cleaning standards might benefit from a bit more attention to detail in certain areas.
Staff
Parking
However, some guests were not pleased with the parking fees, mentioning a $15.00 charge that wasn't clearly advertised. There were also concerns about being mischarged for parking and suggestions that parking should have been free given the availability of spaces. Despite these issues, the ample and secure parking remains a strong point for Quest Burwood East.
Dog Friendly
Although there was mention of a lack of facilities for disposing of pet waste and the need for a more thorough cleaning to deodorize the rooms, the overall sentiment emphasized the convenience and comfort of traveling with pets. Staff were frequently praised for being helpful and friendly, enhancing the positive experience. In summary, the pet-friendly aspect of Quest Burwood East is appreciated by guests seeking a clean, modern and comfortable stay with their pets.
No, Quest Burwood East doesn't have any pool.
No, a spa isn't available at Quest Burwood East.
Yes, Quest Burwood East welcomes dogs.
Yes, parking facilities are available at Quest Burwood East.
Yes, Quest Burwood East has a gym.
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