Butuan Grand Palace Hotel
Butuan
8.94122300,
125.53322300
,
Capitol Drive Corner Montalban Street, Imadejas Subdivision
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Summary of reviewsButuan Grand Palace Hotel stands out as a premier accommodation in Butuan City, highly praised for its convenient location, exceptional customer service and comfortable rooms. The hotel is strategically placed near malls such as SM Mall and is easily accessible, offering minimal street noise due to its distance from major roads. Guests appreciate the secured parking area and the ease of access to public transportation, including motor cabs and taxis.
Rooms are repeatedly commended for their spaciousness and cleanliness. The accommodations are well-maintained, featuring comfortable bedding, effective air conditioning and essential amenities like complimentary water and toiletries. Special mentions go to the suites with balconies for their generous size and comfort. The diligent cleaning staff ensure the rooms and public areas, including the pool and dining facilities, uphold high cleanliness standards.
The hotel's breakfast receives mixed reviews. Many guests enjoy the complimentary morning meals, describing them as a good start to the day with a variety of options. However, some desire more diversity and better quality, noting that arriving late may result in missing several items. Despite these critiques, the breakfast experience is generally seen as adding value to the stay.
The pool area provides a fun retreat for families, especially appreciated by children due to the water slide. While some maintenance issues have been reported, these do not heavily detract from the overall positive impression when the pools are well-maintained.
A significant highlight of Butuan Grand Palace Hotel is its staff. The team is celebrated for their friendliness, professionalism and attentiveness. Guests frequently mention the staff's willingness to assist and their efficient resolution of issues, contributing to a welcoming and supportive environment.
Wi-Fi connectivity receives mixed feedback; while some areas offer fast and reliable internet, others suffer from slow or unstable connections. However, moving to a different room can sometimes resolve these issues.
In summary, Butuan Grand Palace Hotel excels in providing a clean, comfortable and conveniently located stay. Its exceptional staff, spacious rooms and commendable amenities make it a highly recommended choice for travelers.
Categories
Rooms are repeatedly commended for their spaciousness and cleanliness. The accommodations are well-maintained, featuring comfortable bedding, effective air conditioning and essential amenities like complimentary water and toiletries. Special mentions go to the suites with balconies for their generous size and comfort. The diligent cleaning staff ensure the rooms and public areas, including the pool and dining facilities, uphold high cleanliness standards.
The hotel's breakfast receives mixed reviews. Many guests enjoy the complimentary morning meals, describing them as a good start to the day with a variety of options. However, some desire more diversity and better quality, noting that arriving late may result in missing several items. Despite these critiques, the breakfast experience is generally seen as adding value to the stay.
The pool area provides a fun retreat for families, especially appreciated by children due to the water slide. While some maintenance issues have been reported, these do not heavily detract from the overall positive impression when the pools are well-maintained.
A significant highlight of Butuan Grand Palace Hotel is its staff. The team is celebrated for their friendliness, professionalism and attentiveness. Guests frequently mention the staff's willingness to assist and their efficient resolution of issues, contributing to a welcoming and supportive environment.
Wi-Fi connectivity receives mixed feedback; while some areas offer fast and reliable internet, others suffer from slow or unstable connections. However, moving to a different room can sometimes resolve these issues.
In summary, Butuan Grand Palace Hotel excels in providing a clean, comfortable and conveniently located stay. Its exceptional staff, spacious rooms and commendable amenities make it a highly recommended choice for travelers.
Family Friendly Hotel
This hotel offers spacious rooms and a large parking space. It is located in the heart of the city, making it convenient for families to explore nearby attractions and shopping malls.
Hotel with Swimming Pool
This hotel features a diverse pool area suitable for both children and adults, including a water slide. The spacious rooms come with modern amenities.
Pool Water Slide
Business Hotel
This hotel provides free Wi-Fi, meeting rooms, and a conference center. It also features a 24-hour business center and concierge services. The hotel has a restaurant and offers room service during limited hours.
Accessible Hotel
This hotel offers comprehensive accessibility features, including being entirely wheelchair accessible with accessible elevators. It provides specific amenities such as toilets for disabled guests, accessible bathtubs, and low-height counters and sinks for enhanced convenience.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
5-Star Hotel
Hotel with Pool Water Slide
Guest Reviews
Butuan Grand Palace Hotel enjoys a highly praised location, being close to both malls and the airport. Its proximity to SM Mall and easy access to public transportation, including motor cabs and taxis from the hotel, make it convenient for guests. The hotel is centrally situated in Butuan City, though some may find it a bit distant from the very center. Despite this, the location offers minimal street noise due to its setback from major roads.
Guest reviews frequently highlight the excellent customer service and the cleanliness of the hotel. The rooms are noted to be spacious and comfortable with complimentary amenities such as water, toiletries and a pleasant rain shower. The hotel grounds include a secured parking area, adding to its appeal. Overall, Butuan Grand Palace Hotel combines a convenient location with great service and comfort, making it a standout choice for travelers.
Butuan Grand Palace Hotel offers a complimentary breakfast each morning, which several guests described as a nice touch and a good start to the day. Many reviews highlighted that the breakfast was good, decent and some even found it delicious with a few meals enjoyed at the hotel. The breakfast setup includes multiple tables and two large serving areas, providing a variety of options to choose from.
However, there were mixed opinions about the variety and quality of the breakfast. Some guests felt that the breakfast offerings could be more diverse instead of serving the same items daily and others mentioned that the selection is aimed predominantly at Asian tastes. While a handful of reviewers found the breakfast to be bland, basic and limited in options, others pointed out that there were instances where arriving late meant missing out on several items.
Despite some critical feedback about the breakfast, the overall value for the price, combined with the comfort of the hotel and amenities like the large pool, make Butuan Grand Palace Hotel a recommended choice for travelers.
The rooms at Butuan Grand Palace Hotel receive consistent praise for their size and cleanliness. Guests frequently highlight the spaciousness and comfort of the accommodations, describing the rooms as big, clean and well-maintained. The bedding is noted for being comfortable, further enhancing the overall cozy experience. Amenities in the bedrooms meet expectations, contributing to an enjoyable stay.
While some guests mentioned minor drawbacks, such as a lack of windows in a few rooms, the general consensus remains highly positive. The suites with balconies receive special mention for their generous size. The air conditioning is effective, although it may get quite cold if not properly adjusted.
Additionally, the hotel’s cleaning staff are commended for their excellence and regular maintenance, ensuring that the rooms remain pristine. The overall environment of the hotel, including the cleanliness of various areas like the pool and dining facilities, complements the high standards set by the rooms.
In summary, Butuan Grand Palace Hotel excels in providing spacious, clean and comfortable rooms, making it a favorable choice for travelers seeking quality accommodation.
The beds at the Butuan Grand Palace Hotel receive high praise for their comfort with many guests describing them as very comfortable or cozy. Soft by Philippine standards, the bedding and mattresses offer a restful night's sleep and the hotel complements this with clean rooms and a pleasant breakfast experience. A minor note includes occasional stains on the beddings, but overall, the guest feedback highlights the beds as a significant positive aspect of the stay. Additionally, the hotel's location is conveniently close to local restaurants, adding to the overall appeal for travelers.
Butuan Grand Palace Hotel generally receives high marks for its emphasis on cleanliness and friendly service. The rooms are described consistently as clean and comfortable with guests noting that even by Philippine standards, the hotel maintains a very clean environment. The beds are comfortable and the overall hotel ambiance is welcoming, bolstered by a staff that is often praised for being friendly and helpful.
Guests appreciate the swift resolution of minor issues, exemplified by prompt repairs like fixing a non-working fridge. The dining experience also gets positive mentions with good food and a clean pool complementing the overall satisfaction with cleanliness.
However, some areas for improvement were noted, such as occasional dust on furniture, dead insects on window sills and the cleanliness of the restaurant. There are also mentions of unpleasant carpet smells and a poorly arranged dining area not conducive to social distancing.
Overall, the hotel’s commitment to cleanliness—evident in both the rooms and public areas—is a significant take-away for potential visitors. The staff’s diligence and the hotel’s comfortable facilities make Butuan Grand Palace Hotel a recommended stay.
The Butuan Grand Palace Hotel boasts an exceptional team that consistently garners praise for their friendly and accommodating nature. Visitors frequently highlight the staff's attentiveness and willingness to assist, describing them as excellent, helpful and polite. Many guests appreciate the quick resolution of any personal issues that arise during their stay and the efforts made by staff to go out of their way, such as facilitating early check-ins under challenging circumstances. The hotel’s guards and bellmen also receive commendations for their helpfulness, adding to the overall positive experience.
The service provided by the staff extends beyond mere friendliness with many reviews noting their professionalism and efficiency. The chef, in particular, is singled out for his professional demeanor. Guests find the hotel staff to be consistently respectful and eager to fulfill requests, contributing to a welcoming and supportive atmosphere.
Overall, the staff at Butuan Grand Palace Hotel significantly enhances the guest experience with their exceptional service acting as a standout feature of the property.
Butuan Grand Palace Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Many guests have praised the Wi-Fi in certain rooms, noting it as solid, fast and capable of supporting activities like streaming video. Some reviews specifically mention the free Wi-Fi as being very fast and functional in the rooms they occupied. However, there are noticeable inconsistencies, as other guests highlighted issues such as spotty connections, extremely slow and unstable Wi-Fi or even a complete lack of internet connectivity in their rooms. In some cases, moving to a different room solved these problems and enabled full bars of signal. While the overall internet service can be unpredictable, certain rooms do offer reliable and fast Wi-Fi.
Butuan Grand Palace Hotel offers a notably diverse pool area catering to both small and big kids, as well as adults. The inclusion of a water slide adds an element of fun that becomes a highlight, particularly for younger guests. The pool areas, when functional, receive praise for their cleanliness and overall appeal. However, maintenance issues disrupt the experience at times with pools occasionally out of service or the water quality falling short, resulting in concerns such as cloudy or discolored water. Despite these drawbacks, the pools remain a feature that could enhance the stay, especially when well-maintained, providing an enjoyable retreat for families and individuals alike.
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Location
Guest reviews frequently highlight the excellent customer service and the cleanliness of the hotel. The rooms are noted to be spacious and comfortable with complimentary amenities such as water, toiletries and a pleasant rain shower. The hotel grounds include a secured parking area, adding to its appeal. Overall, Butuan Grand Palace Hotel combines a convenient location with great service and comfort, making it a standout choice for travelers.
Breakfast
However, there were mixed opinions about the variety and quality of the breakfast. Some guests felt that the breakfast offerings could be more diverse instead of serving the same items daily and others mentioned that the selection is aimed predominantly at Asian tastes. While a handful of reviewers found the breakfast to be bland, basic and limited in options, others pointed out that there were instances where arriving late meant missing out on several items.
Despite some critical feedback about the breakfast, the overall value for the price, combined with the comfort of the hotel and amenities like the large pool, make Butuan Grand Palace Hotel a recommended choice for travelers.
Rooms
While some guests mentioned minor drawbacks, such as a lack of windows in a few rooms, the general consensus remains highly positive. The suites with balconies receive special mention for their generous size. The air conditioning is effective, although it may get quite cold if not properly adjusted.
Additionally, the hotel’s cleaning staff are commended for their excellence and regular maintenance, ensuring that the rooms remain pristine. The overall environment of the hotel, including the cleanliness of various areas like the pool and dining facilities, complements the high standards set by the rooms.
In summary, Butuan Grand Palace Hotel excels in providing spacious, clean and comfortable rooms, making it a favorable choice for travelers seeking quality accommodation.
Beds
Cleanliness
Guests appreciate the swift resolution of minor issues, exemplified by prompt repairs like fixing a non-working fridge. The dining experience also gets positive mentions with good food and a clean pool complementing the overall satisfaction with cleanliness.
However, some areas for improvement were noted, such as occasional dust on furniture, dead insects on window sills and the cleanliness of the restaurant. There are also mentions of unpleasant carpet smells and a poorly arranged dining area not conducive to social distancing.
Overall, the hotel’s commitment to cleanliness—evident in both the rooms and public areas—is a significant take-away for potential visitors. The staff’s diligence and the hotel’s comfortable facilities make Butuan Grand Palace Hotel a recommended stay.
Staff
The service provided by the staff extends beyond mere friendliness with many reviews noting their professionalism and efficiency. The chef, in particular, is singled out for his professional demeanor. Guests find the hotel staff to be consistently respectful and eager to fulfill requests, contributing to a welcoming and supportive atmosphere.
Overall, the staff at Butuan Grand Palace Hotel significantly enhances the guest experience with their exceptional service acting as a standout feature of the property.
Wi-Fi
Pool
Yes, Butuan Grand Palace Hotel has pool(s) that belong to one or more of the following categories: Pool Water Slide.
No, a spa isn't available at Butuan Grand Palace Hotel.
No, Butuan Grand Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Butuan Grand Palace Hotel.
No, Butuan Grand Palace Hotel doesn't have a gym.
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