Mercure Cabourg Hôtel & Spa

Cabourg 49.28210700, -0.11713900 , Avenue Michel D'ornano (Show on Map)
8.3
Very Good


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Summary of reviewsMercure Cabourg Hôtel & Spa provides an excellent retreat that balances tranquility and accessibility, making it an ideal choice for visitors looking to explore Cabourg and the surrounding Normandy region. With its picturesque location opposite the racecourse, the hotel offers a serene environment while still being within a 10 to 15-minute walk to the city center, seaside and local attractions. The availability of easy and secure parking options adds to its appeal.

The hotel’s breakfast experience is a notable highlight with guests frequently praising the generous and varied buffet that includes fresh local products and homemade items. Despite some mentions of expense, the high quality and extensive selection ensure a delightful start to the day. However, the absence of an on-site restaurant for lunch and dinner is seen as a drawback, prompting guests to venture into Cabourg for meals.

Rooms at the hotel are praised for their cleanliness, comfort and pleasant decor with special mentions for those featuring balconies and racecourse views. While spacious and well-maintained, some guests noted issues with room size, soundproofing and occasional lapses in housekeeping.

The overall cleanliness of the hotel is commendable with guests highlighting the spotless condition of rooms, bathrooms, common areas and the swimming pool. The staff's friendliness and attentiveness significantly enhance the guest experience, making visitors feel valued and well-cared for from check-in to departure.

The free WiFi available at the hotel facilitates a comfortable stay, though its reliability and speed have received mixed feedback. Wellness facilities, including a well-kept spa, sauna, steam room and hammam, are highly appreciated, contributing to a relaxing and enjoyable stay. The indoor heated swimming pool, in particular, is a favorite among guests, offering a pleasant and calming environment for both adults and children.

The hotel’s parking facilities are convenient with ample, secure and free parking options. Although there are occasional issues with space and noise, most guests find the parking experience hassle-free. Furthermore, the family-friendly atmosphere of the hotel with large family rooms, kid’s clubs, dedicated play areas and child-friendly amenities, makes it an excellent choice for families.

Lastly, the comfort of the hotel's beds receives widespread approval, often highlighted for ensuring a restful night's sleep, enhancing the overall satisfaction of guests during their stay. The Mercure Cabourg Hôtel & Spa, despite minor setbacks, successfully creates a welcoming, clean and comfortable environment for a memorable stay.
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Categories
Hotel for Honeymoon
Combines comfortable accommodations with spa amenities. Its location in Cabourg provides easy access to the beach and other attractions for a balanced honeymoon experience.

Hotel with Spa
The Mercure Cabourg Hôtel & Spa features a heated indoor pool, sauna, hammam, and a fitness area. Access to the SPA is included during the stay. It provides a tranquil setting for relaxation and well-being.

Family Friendly Hotel
This hotel is well-equipped to cater to families, featuring spacious rooms and a range of facilities. The spa offers relaxation for adults, while the hotel's proximity to the beach ensures fun for the whole family. The hotel also provides kid-friendly meal options.

Hotel with Swimming Pool
This 4-star hotel features a heated outdoor pool that is covered during cooler months for year-round use. It also offers a sauna, steam room, fitness room, and is located a short walk from the beach and town center.

  Heated Pool    Indoor Pool  


Business Hotel
The Mercure Cabourg Hôtel & Spa provides a spa, covered heated swimming pool and is located near the Hippodrome. It combines comfort and tranquility, being only a 5-minute drive from the city center and beaches.

Hotel with Parking
This hotel offers parking and is appreciated for its spa facilities. Its location provides easy access to local attractions, and the parking is a valuable amenity.

Accessible Hotel
This hotel features 3 specific rooms adapted for guests with reduced mobility. It offers fully adapted services, including accessible parking, a single-story entrance, an inclined plane, elevators, and wide circulation areas throughout the property.

4-Star Hotel
This hotel combines comfort and tranquility, located near the city center and beaches. It features a heated swimming pool, hammam, sauna, and a large fitness area. The hotel is also family-friendly, offering inside facilities for children.

Hotel with Indoor Pool
The Mercure Cabourg Hôtel & Spa offers a heated indoor pool with complimentary access. The wellness area includes two saunas and two hammams, along with a jacuzzi, providing a full spa experience. Guests have praised the pool for its size, cleanliness, and ideal water temperature.

Hotel with Heated Pool
This hotel provides a heated indoor pool, two saunas, and two hammams, all freely accessible to guests. A fitness room is also available. The heated outdoor pool is covered in cooler months for year-round use.

Luxury Hotel

Dog Friendly Hotel

Romantic Hotel

Room Types
Classic Triple Room with Spa Access Rooms are air-conditioned and feature a TV. They also provide an en suite bathroom.

Classic Double Room with Spa Access Rooms are air-conditioned and feature a TV. They also provide an en suite bathroom. Guests have access to the fitness room.

Classic Twin Room with Spa Access Rooms are air-conditioned and feature a TV. They also provide an en suite bathroom. Guests have access to the fitness room.

Duplex Superior Room with One Double Bed and Three Single Beds with Spa Access The family room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 4 beds.

Superior Double Room with Sofa Bed with Spa Access The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Privilege Suite with One Double Bed and One Sofa Bed The quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The quadruple room features a coffee machine, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
The Mercure Cabourg Hôtel & Spa boasts an enviable location, balancing tranquility and accessibility. Positioned opposite the racecourse, it offers a picturesque and serene environment, perfect for those looking to escape the hustle and bustle of daily life. Guests appreciate its proximity to the city center; a leisurely 10 to 15-minute walk will take you to the heart of Cabourg with its array of restaurants, shops and the seaside. The hotel’s location is also ideal for those looking to explore Normandy and the D-Day beaches.

Despite being slightly removed from the main city center, guests find the area around the hotel quiet and peaceful, yet it remains convenient for city strolls and beach visits. The hotel provides easy parking solutions, either onsite or at the racecourse, which is a notable advantage given the parking difficulties often encountered in the central area.

Overall, the strategic placement of the Mercure Cabourg Hôtel & Spa provides a harmonious blend of calm surroundings with easy accessibility to local attractions, making it an ideal choice for visitors.

Breakfast
The breakfast experience at Mercure Cabourg Hôtel & Spa is overwhelmingly positive according to guest reviews. Guests frequently highlight the breakfast as being generous, varied and of high quality. The buffet offers a wide variety of savory and sweet options, including fresh local products and homemade items like juices. Visitors appreciate the range of choices, including halal options and a complete full English breakfast.

Comments frequently mention the breakfast as hearty and balanced with fresh ingredients and real non-industrial cheeses. The availability of freshly squeezed orange juice adds a cherished touch. The breakfast setting is described as pleasant and many guests are pleased with the friendly service.

While the breakfast is praised for its variety and quality, some reviewers note that it can be expensive with prices ranging around 18-19 euros per person. There are a few mentions of limited variety and slow replenishing during busy periods. Despite these minor drawbacks, most guests find the breakfast experience delightful, describing it as top-notch and amazing.

Overall, the breakfast at Mercure Cabourg Hôtel & Spa seems to live up to expectations for a hearty, enjoyable morning meal, making it a notable highlight of the stay.

Dinner
Mercure Cabourg Hôtel & Spa has garnered various reviews regarding its on-site dining options. While the hotel offers a cozy atmosphere and is positioned as a family-friendly and 4-star establishment, many guests felt that the absence of an on-site restaurant was a significant oversight. Visitors frequently mentioned the inconvenience of having to venture into Cabourg for dinner, expressing a preference for on-site dining facilities, especially for lunch and dinner services which are currently unavailable.

Some guests found alternatives like poolside bars or outdoor tables missing, which they expected in such a venue. The breakfast experience also left much to be desired with descriptions of minimalistic options and small industrial pastries failing to meet expectations. Given the price point of the stay, many expected breakfast to be included as a standard offering.

For those looking to unwind with a drink or a light evening snack, the hotel does offer bar snacks, although a full restaurant experience is notably absent. The lack of secure and speedy Wi-Fi was another concern mentioned alongside the dining gaps, though this was less frequent.

In summary, even though the Mercure Cabourg Hôtel & Spa provides a charming and comfortable space, the lack of comprehensive dining options significantly detracts from its overall appeal, particularly for those seeking convenience and ease during their stay.

Rooms
The Mercure Cabourg Hôtel & Spa offers a mix of room experiences that have garnered diverse feedback from its guests. Positively, the rooms are often described as clean, comfortable and well-equipped with many guests appreciating the spaciousness and the pleasant decor. Rooms with balconies and views of the racecourse are especially highlighted for providing a delightful experience. Additionally, the hotel's room service and hygiene standards are often praised, suggesting a commitment to maintaining a welcoming environment.

However, there are areas where the rooms could improve. Some guests noted that rooms can be on the smaller side and issues such as thin walls and poor soundproofing were recurrently mentioned, leading to noise disturbances. A few rooms were reported as not being as clean as expected upon arrival and there were mentions of insufficient amenities like no mini-bar or enough toilet towels. It's evident that while the hotel excels in certain aspects like room decor and comfort, there are inconsistencies in room size, soundproofing and basic amenities that could affect the overall stay.

Beds
Guests at the Mercure Cabourg Hôtel & Spa have consistently praised the quality of the beds. The comfort of the bedding frequently stands out with many describing it as ideal for a restful night's sleep. Soft mattresses and bedding of very high quality are commonly mentioned, which contribute to an overall sense of luxurious comfort. The beds are noted for being exceptionally comfortable and spacious with some describing them as feeling like "holidays at home."

Reviews highlight the super comfortable and very soft mattresses, contributing to the excellent quality of sleep. The bedding's comfort is often described as superb with terms like great, very good and simply superb being used to express satisfaction. Despite a few mentions of beds being either surprisingly soft or a bit firmer than expected, the consensus is overwhelmingly positive regarding bed comfort.

Luxurious king-size beds are a notable feature, adding to the overall sense of comfort and relaxation within the rooms. The high-quality and good quality bedding further enhance this, making sure that guests enjoy a perfect night's sleep. In conclusion, the Mercure Cabourg Hôtel & Spa places significant emphasis on the quality and comfort of its beds, ensuring a restful and enjoyable stay for its guests.

Cleanliness
Mercure Cabourg Hôtel & Spa receives high praise for its cleanliness from its guests. Visitors frequently highlight the beautifully maintained spaces and the cleanliness of the facility. Rooms are often described as very clean upon arrival with cleanliness being a standout feature throughout the hotel. The bathrooms, common areas and even the swimming pool are commended for their spotless condition. Guests appreciate the polite staff and the efficient cleaning services.

Moreover, many remarks about the immaculate cleanliness of rooms and the overall establishment suggest a consistently tidy environment. While some minor issues were noted, such as inadequate cleaning services in specific areas like the spa and occasional housekeeping oversights, the overall feedback remains overwhelmingly positive. The establishment's dedication to maintaining a clean and functional environment, including clean bedding and well-maintained amenities, solidifies its reputation as a hygienic and comfortable place to stay.

Staff
Mercure Cabourg Hôtel & Spa is renowned for its exceptional staff, consistently praised by guests for their warm welcome and friendliness. The team is described as attentive, always available and genuinely caring towards guests. From the moment of arrival, the professional and courteous reception ensures a smooth and pleasant check-in experience. The staff's smiling demeanor and willingness to assist set the stage for a delightful stay, evident in every interaction.

The management is noticeably present, ensuring that the high standards of service are maintained. Guests repeatedly highlight the staff's ability to remain helpful, proactive and attentive to their needs, which significantly enhances the overall hospitality. The consistent appreciation for the pleasant and smiling nature of the team reflects a dedicated commitment to guest satisfaction.

While the majority of reviews are overwhelmingly positive, mentioning minor instances where the staff could be more helpful, the general sentiment remains positive. The efficiency and proficiency of the team underline the professional service provided at the hotel, making guests feel valued and well-taken care of.

Overall, the Mercure Cabourg Hôtel & Spa's staff is a standout feature, contributing greatly to the hotel's reputation for excellent service and a welcoming atmosphere, ensuring guests have a memorable and comfortable stay.

Wi-Fi
The Mercure Cabourg Hôtel & Spa offers free WiFi and guests are provided with a pass code for access. Handling at the counter for obtaining WiFi credentials is smooth. WiFi is available in the rooms, contributing to a comfortable stay. However, some guests have noted issues with the quality of the connection, describing it as very slow and sometimes not working. Although WiFi is free, its usability may vary with reports of the connection being occasionally unreliable and requiring an Internet address for access.

Spa
The Mercure Cabourg Hôtel & Spa boasts an array of wellness facilities that have received positive feedback from guests. The spa area itself is highly appreciated for its amenities, which include a well-kept sauna, steam room and a hammam. Guests frequently mention the cleanliness of the spa, highlighting the efforts of the friendly and lovely cleaning staff. The renovated spa amenities are considered up-to-date, providing a pleasant and great space for relaxation.

Many guests highlight the spa as a significant advantage of the hotel, contributing to a relaxing and enjoyable stay. The availability of a separate sauna area and a wellness space further complements the overall experience. Despite some minor mentions of the spa being cold or requiring maintenance, the general consensus portrays the facilities as impressive.

Additionally, the spa area includes access to a swimming pool, which, along with the other amenities, enhances the wellbeing experience for guests. Overall, the Mercure Cabourg Hôtel & Spa's extensive spa and wellness facilities successfully create a rejuvenating environment for visitors seeking relaxation.

Pool
The Mercure Cabourg Hôtel & Spa features a range of pool amenities that have garnered positive feedback from its guests. Many reviewers highlight the heated indoor swimming pool as a key attraction, emphasizing its warmth and comfort. The pool area also includes facilities such as a sauna, hammam and jacuzzi, offering a comprehensive spa experience. Guests frequently describe the pool as very nice and pleasant with a well-maintained, calm atmosphere, making it a perfect spot for relaxation.

Families especially appreciate the child-friendly pool, which is warm and enjoyed by kids. The clean and functioning equipment further adds to the appeal, creating a pleasant environment for both adults and children. The spa pool area stands out for providing a relaxing escape, often praised for its perfect setting for a weekend retreat.

A few reviews mention some downsides such as occasional noise from children and slightly cold water in the pool, but these are overshadowed by the overall positive experiences reported. Despite its smaller size, the indoor pool remains a favorite among visitors, who find it well-heated, clean and an enjoyable feature of their stay.

In summary, the Mercure Cabourg Hôtel & Spa's pool area is repeatedly noted as a superb, enjoyable and relaxing haven with excellent facilities contributing significantly to the guests' overall satisfaction.

Parking
Mercure Cabourg Hôtel & Spa offers various parking options that cater to different needs. Guests frequently mention the convenience of free parking, which is a significant perk. The hotel provides a large, secure and enclosed parking area, giving peace of mind to those traveling by car. Ample parking space is generally available with parking lots situated in front of the hotel adding to the ease of access.

However, some reviews highlight the small size of certain parking areas and occasional difficulties in finding available spaces inside the establishment. The parking outside the hotel can be noisier and the allocation of spaces may sometimes be less than ideal. Despite these minor setbacks, the overall consensus depicts a convenient and hassle-free parking experience for most guests, especially with the provision of free and private parking spaces.

Family
The Mercure Cabourg Hôtel & Spa is highly praised by guests as an ideal destination for families. The hotel's welcoming and friendly family atmosphere makes it a standout choice for those traveling with children. Families appreciate the ample space available throughout the hotel, including large family rooms and family duplex options, which ensure a comfortable stay.

A notable highlight for families is the kid's club, which multiple reviews describe as spacious, well-organized and spot-on for children's entertainment. Additionally, the hotel features a dedicated play area and a room filled with games, providing ample entertainment options for kids. The availability of a free baby cot adds to the convenience for families with young children.

Guests also commend the hotel's proximity to the city center and the large free parking area, making it convenient for family outings. The family-friendly pool and the kid-friendly environment further enhance the overall experience.

Although the bathroom space may be small for larger families, the overall consensus is that the hotel is well-suited for family stays. Families looking for a relaxing beach vacation or a weekend getaway will find the Mercure Cabourg Hôtel & Spa to be a rewarding and enjoyable choice with many guests expressing their intention to return.

4 Star
Mercure Cabourg Hôtel & Spa is recognized for its 4-star integrity, aligning well with Mercure standards and expectations. Guests are impressed with the hotel's great facilities, which uphold the four-star standards. However, there are some concerns about the amenities provided with some feeling they are more akin to those of a 3-star hotel. Despite a few criticisms, the hotel's location and room quality largely meet the expectations of a four-star rating, offering a satisfactory experience that aligns with its prestigious category.

Business
Mercure Cabourg Hôtel & Spa has received commendations for its business-friendly amenities, making it a prime choice for corporate travelers. Frequently mentioned were the hotel’s business bar and well-equipped conference rooms, essential for hosting meetings and events. The presence of a fully operational gym also stood out, allowing guests to maintain their fitness regimes while on the go. The hotel’s facilities are said to be ideal for business trips, offering specific packages tailored for corporate needs.

Additionally, the integration of a business massage suite and access to a relaxing spa and pool area add a unique touch, providing a reprieve after a day of work. Its services have been noted as suitable for business trading and the price structure often aligns well for those dealing in commercial activities. Overall, Mercure Cabourg Hôtel & Spa positions itself as a versatile choice, blending professional facilities with leisure amenities to support the diverse needs of business travelers.

Accessible
The Mercure Cabourg Hôtel & Spa stands out for its accessibility features for guests with disabilities. Reviewers have highlighted the hotel’s good accessibility and ample parking options, making it convenient for visitors requiring special access. The rooms designed for disabled guests are noted to be spacious and equipped with accessible features. Additionally, the hotel provides easy access to its spa, allowing guests with mobility needs to enjoy the amenities comfortably. While some reviews mention challenges, such as limited space in the parking and smaller room sizes, overall, the accommodations ensure a lovely and accessible stay. However, consideration might be needed for those traveling with large luggage, as maneuverability could be less ideal.

Heated Pool
The heated pool at Mercure Cabourg Hôtel & Spa is frequently highlighted in guest reviews for its useability and adequate heating, creating a pleasant swimming experience. Guests appreciate the wide opening hours, allowing for flexible and convenient access to the pool facilities. Additionally, the pool area often receives positive mentions for its heating, which enhances the overall comfort during use. Alongside the pool, the presence of a sauna and steam room adds to the appeal of the hotel's wellness amenities. However, there are occasional comments suggesting that the pool's temperature could be warmer. Overall, the heated indoor pool at this hotel is a well-regarded feature, contributing to an enjoyable stay.

Indoor Pool
Guests at the Mercure Cabourg Hôtel & Spa have frequently praised the hotel's indoor pool, appreciating that it is nicely heated, making for a comfortable swimming experience regardless of the weather. The indoor pool is described as very nice and beautiful and both the pool area and the gym facilities are noted for their cleanliness and functionality. However, some guests have mentioned that the pool area can be relatively loud due to a lack of soundproofing and accessing the pool might not be entirely straightforward. Despite these minor issues, the overall impression of the pool remains positive with its cleanliness and adequate heating being particularly highlighted.

Romantic
Nestled in a peaceful setting with views of a serene lake and quiet racecourse, Mercure Cabourg Hôtel & Spa has garnered praise for its romantic appeal. The hotel offers a cozy, cosi side ambiance that is ideal for couples seeking a quiet getaway. Guests have highlighted the beautiful views and spacious rooms, which add to the romantic atmosphere. The overall aesthetic and romantic look of the property make it a perfect choice for an enjoyable and memorable stay. With its excellent location and suggestion to enhance romance in the rooms, it stands out as a commendable option for a weekend for two.

Dog Friendly
Mercure Cabourg Hôtel & Spa offers dog-friendly facilities and services, demonstrating its welcoming approach to pets. The hotel accepts dogs and allows them into designated dog-friendly rooms upon request. However, this service comes with an additional fee of 10 euros per night for each dog.


Yes, Mercure Cabourg Hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mercure Cabourg Hôtel & Spa.

Yes, Mercure Cabourg Hôtel & Spa welcomes dogs.

Yes, parking facilities are available at Mercure Cabourg Hôtel & Spa.

No, Mercure Cabourg Hôtel & Spa doesn't have a gym.

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