The Park Hyatt Mendoza Hotel, Casino & Spa is a luxurious five-star hotel located in the heart of Mendoza, offering guests easy access to restaurants, bars and attractions. The hotel's superb location is highly praised by guests, who describe it as excellent, extraordinary and perfect. The breakfast buffet receives positive reviews for its variety and quality with exceptional coffee and sparkling wine included. The hotel's comfortable and spacious rooms are also highly rated with guests praising the size and comfort of the beds and the ample bathrooms. The staff is described as friendly and helpful, providing exceptional support and service throughout the hotel. The spa is highly recommended with guests enjoying the exceptional service and facilities offered. The pool is a beautiful space, although some guests found it to be small. The hotel provides a comfortable sleeping experience for guests with many describing the beds as sensational and wonderful. While some guests have commented that the hotel does not meet the standards of a five-star hotel, the majority of guests have praised the exceptional facilities and services of the hotel, recommending it highly and describing it as superb, excellent and perfect. The casino is a separate entity from the hotel and some guests have noted that it takes away from the overall score of this otherwise fantastic hotel. Despite a few negative comments, the Park Hyatt Mendoza Hotel, Casino & Spa provides a luxurious stay worth every penny.
Montañas Azules Apart Hotel, centrally located in the heart of Mendoza, is celebrated for its convenience and proximity to the city's main attractions including restaurants, cafes, bars, parks and notable tourist spots, making it an excellent base for exploring the area. The hotel offers spacious and comfortable accommodations with amenities like heating and balconies. Although it has an older appearance, it is well-maintained and clean with daily cleaning routines and frequent towel exchanges ensuring a fresh environment.
The breakfast experience at Montañas Azules Apart Hotel generally receives favorable remarks with many guests appreciating the variety and taste of the offerings, including items such as espresso, scrambled eggs, fresh fruits, pastries and cereals. However, some guests feel that the breakfast could benefit from more variety and fresher choices.
Guest rooms are notably spacious, featuring mini kitchens, comfortable beds and well-maintained conditions, making them suitable for families and groups. Despite minor issues such as cold rooms or the absence of certain amenities like bathroom doors, the generous room sizes and central location offer excellent value for money. The hotel also provides private underground parking, which is secure, spacious and adds to the guest convenience.
The exceptional staff at Montañas Azules Apart Hotel significantly enhances the guest experience. They are often commended for their friendliness, attentiveness and readiness to assist with specific mentions of certain staff members providing outstanding service. Their willingness to address needs quickly contributes to an atmosphere of warmth and hospitality, making the service aspect stand out in guest reviews.
While the hotel offers good Wi-Fi connectivity in common areas, there are frequent reports of weak and unstable internet access in the rooms. Despite this, the facilities, such as spaces for minor workouts, add convenience for guests.
In summary, Montañas Azules Apart Hotel provides a comfortable and clean stay with notable service, a convenient location and spacious accommodations, making it a solid three-star option for travelers in Mendoza. However, there are areas for improvement, such as the Wi-Fi connectivity in rooms, breakfast variety and bed quality, which can further enhance the overall guest experience.
The Sheraton Mendoza Hotel is highly recommended for its exceptional location, excellent staff and comfortable and clean rooms. Guests appreciate feeling safe walking around the central area of the city and the convenient on-site parking. Overall, the hotel's location is highly valued by guests. The breakfast receives generally positive reviews with some guests finding it excellent and complete, while others criticize the lack of variety and cost. The hotel's spa facilities and especially its huge, heated pool are highly recommended by guests. Most notably, the hotel provides exceptional service with employees going above and beyond to make guests feel comfortable. The hotel's beds are highly praised for their comfort and the cleanliness of the hotel is also highly rated. Few negative comments are mentioned, such as small maintenance issues, the hotel's pet policy and slow check-in. Despite this, the Sheraton Mendoza Hotel is highly recommended for its exceptional service, quality of facilities and unbeatable location in the heart of Mendoza.
NH Mendoza Cordillera is widely praised for its prime location in the heart of Mendoza, making it convenient for guests to explore key city spots like Independence Square, the city center and various shopping and dining options. The hotel is highly accessible and provides comfort, making it a favorable choice for those looking to immerse themselves in the bustling urban setting.
Breakfast is often highlighted as a significant plus point. Guests appreciate the variety and quality of the offerings, including local specialties, fruits, pastries and breads. The breakfast buffet is described as rich and satisfying with extended hours on weekends catering to different schedules. The attentive service from the breakfast staff further enhances the experience.
The hotel rooms receive mixed feedback. Positively, they are spacious, comfortable and clean with some featuring large balconies and adequate storage space. Guests also appreciate the central location, which enhances the stay's convenience. However, the rooms often need maintenance with issues like broken furniture, outdated decor and problems with heating and air conditioning. Despite these concerns, some refurbishments have been made to improve comfort.
Cleanliness across the facility is generally commendable with several guests noting the hotel’s overall tidiness and hygiene. However, there are recurring issues in the bathrooms, including rust, sewer smells and broken fixtures, which detract from the experience.
The staff at NH Mendoza Cordillera are frequently lauded for their friendliness, professionalism and attentiveness. Many guests highlight the exceptional service provided by the reception and breakfast staff, contributing positively to their stay. Individual staff members often receive special mentions for their outstanding customer service.
Dinner offerings at the hotel receive mixed reviews. Some appreciate the tasty meals and good value, particularly when ordering room service. However, criticisms include limited menu options, slow service and occasionally poor-quality dishes.
Wi-Fi is another area with mixed feedback. While some guests find it reliable, others experience weak connections and slow speeds. The gym and pool facilities also draw mixed reactions. The gym is described as large but could benefit from upgrades, while the pool is often found small, poorly maintained and situated in an unattractive area.
Parking is a significant concern for many guests due to the limited availability and high costs associated with alternative parking options. Despite these drawbacks, the hotel's central location, good Wi-Fi and friendly staff provide some offset for these frustrations.
Overall, NH Mendoza Cordillera offers a convenient and generally positive stay, though improvements in maintenance, amenities and some services could substantially enhance the guest experience.