The Caledon Hotel and Spa
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Summary of reviewsThe Caledon Hotel and Spa offers an idyllic getaway surrounded by nature's beauty, making it a perfect escape for those looking to unwind. Situated close to Cape Town and featuring well-maintained grounds and lush greenery, the hotel’s picturesque setting provides a tranquil and serene atmosphere. The proximity to natural hot springs adds to the overall relaxing experience.
The breakfast at The Caledon Hotel and Spa is a highlight for many guests, consistently receiving high praise for its variety, quality and presentation. Described as delicious and over and above expectations, the breakfast buffet stands out with attentive staff enhancing the dining experience.
Dinner experiences at The Caledon Hotel and Spa have mixed reviews. While some enjoyed meals at The Black Sheep and Da Vinci restaurants, where food quality and service were commendable, others noted limited menu variety and outdated options. Improvements in these areas could greatly enhance the overall dining satisfaction.
Rooms at the hotel are spacious and comfortable, offering a peaceful retreat. However, there are calls for modernization, as some guests have noted dated decor and maintenance issues, such as malfunctioning amenities and cleanliness concerns. Despite these issues, the overall room experience remains pleasant for many.
Cleanliness is another area with mixed reviews. While many guests find the hotel and rooms clean, others have pointed out specific issues like dirty carpets and need for general upkeep. The spa facilities, however, are widely praised for their excellent maintenance and relaxing atmosphere, featuring well-kept hot springs and various treatments that contribute to a refreshing experience.
The staff receive overwhelmingly positive reviews for their friendliness and helpfulness, significantly contributing to the welcoming environment. However, some guests noted occasional lapses in hospitality and management availability.
The pool facilities, particularly the warm and hot mineral pools, are appreciated by guests for their therapeutic qualities. Although some maintenance issues and noise from children and day visitors were mentioned, the overall pool experience remains favorable.
The Caledon Hotel and Spa is also highly recommended for family stays, offering numerous family-friendly activities and a secure environment, making it an ideal destination for family gatherings and celebrations.
While the hotel's beds have received generally positive feedback for their comfort, some guests have noted that a few of the beds need replacing due to wear and tear. The property is often described as peaceful and ideal for family-oriented stays with good safety practices and energy-efficient designs. However, some guests feel that the hotel falls short of meeting a true four-star standard, likening it more to a three-star experience.
In summary, The Caledon Hotel and Spa is characterized by its beautiful location, excellent breakfast, relaxing spa facilities and friendly staff. While some areas require attention and improvement, the overall experience remains positive for a majority of guests, making it a worthwhile destination for relaxation and family-friendly vacations.
Categories
The breakfast at The Caledon Hotel and Spa is a highlight for many guests, consistently receiving high praise for its variety, quality and presentation. Described as delicious and over and above expectations, the breakfast buffet stands out with attentive staff enhancing the dining experience.
Dinner experiences at The Caledon Hotel and Spa have mixed reviews. While some enjoyed meals at The Black Sheep and Da Vinci restaurants, where food quality and service were commendable, others noted limited menu variety and outdated options. Improvements in these areas could greatly enhance the overall dining satisfaction.
Rooms at the hotel are spacious and comfortable, offering a peaceful retreat. However, there are calls for modernization, as some guests have noted dated decor and maintenance issues, such as malfunctioning amenities and cleanliness concerns. Despite these issues, the overall room experience remains pleasant for many.
Cleanliness is another area with mixed reviews. While many guests find the hotel and rooms clean, others have pointed out specific issues like dirty carpets and need for general upkeep. The spa facilities, however, are widely praised for their excellent maintenance and relaxing atmosphere, featuring well-kept hot springs and various treatments that contribute to a refreshing experience.
The staff receive overwhelmingly positive reviews for their friendliness and helpfulness, significantly contributing to the welcoming environment. However, some guests noted occasional lapses in hospitality and management availability.
The pool facilities, particularly the warm and hot mineral pools, are appreciated by guests for their therapeutic qualities. Although some maintenance issues and noise from children and day visitors were mentioned, the overall pool experience remains favorable.
The Caledon Hotel and Spa is also highly recommended for family stays, offering numerous family-friendly activities and a secure environment, making it an ideal destination for family gatherings and celebrations.
While the hotel's beds have received generally positive feedback for their comfort, some guests have noted that a few of the beds need replacing due to wear and tear. The property is often described as peaceful and ideal for family-oriented stays with good safety practices and energy-efficient designs. However, some guests feel that the hotel falls short of meeting a true four-star standard, likening it more to a three-star experience.
In summary, The Caledon Hotel and Spa is characterized by its beautiful location, excellent breakfast, relaxing spa facilities and friendly staff. While some areas require attention and improvement, the overall experience remains positive for a majority of guests, making it a worthwhile destination for relaxation and family-friendly vacations.
Hotel with Spa
The Caledon Hotel and Spa offers a relaxing experience with natural hot springs and a variety of spa treatments. Its scenic location and comprehensive facilities make it a great destination for wellness.
Hotel with Swimming Pool
This hotel features both indoor and outdoor pools, with naturally heated mineral waters. It also offers spa pools, a lap pool, a Victorian bathhouse and relaxation areas, making it the premier destination for pool enthusiasts.
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
This 4-star spa hotel offers free Wi-Fi in all rooms with speeds of 25+ Mbps, and also in public areas. It provides a reliable internet connection alongside amenities such as a casino, spa, outdoor pools, and multiple dining options.
Hotel with Gym
The Caledon Hotel and Spa offers fitness facilities.
Small Hotel
This hotel offers a range of spa treatments and beautiful gardens. The suites are ideal for romantic breaks, offering a king-size bed, private lounge with fireplace, kitchenette, and dining area.
Hotel with Outdoor Pool
This 4-star hotel features an outdoor swimming pool and a spa with naturally heated mineral pools. Guests can enjoy multiple restaurants, a casino, and complimentary access to the Victorian Bathhouse, warm and cold pools, a fitness center, and a relaxation area.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Situated amidst breathtaking landscapes, The Caledon Hotel and Spa offers a stunning escape into nature. The location, close to Cape Town and easily accessible via the N2, makes it convenient for many travelers. Guests consistently praise the lush greenery and well-maintained grounds, which create a serene and picturesque setting. The hotel's proximity to natural hot springs enhances the relaxing atmosphere.
Visitors commend the incredible and calming views, which feature beautiful gardens and surrounding farms. The landscaping serves as a beautiful canvas for the hotel, offering guests a soothing retreat from everyday life. The location is perfect for those attending nearby events or looking for a quick getaway with everything within walking distance. While the town of Caledon may lack an abundance of dining options, the hotel's prime position more than compensates with its tranquil and charming surroundings. Rooms are described as comfortable and spacious, further contributing to the overall positive experience.
The breakfast experience at The Caledon Hotel and Spa receives predominantly positive feedback. Guests frequently describe the breakfast as very good, great, amazing and exceptional with many highlighting the buffet as a standout feature. Words like brilliant, superb and outstanding are often used, indicating a high level of satisfaction. Diners appreciate the variety and presentation with some noting that the selection was top-notch and met specific dietary requirements, such as for Muslims.
Several guests specifically mention the breakfast as the highlight of their stay and describe it as delicious, enjoyable and over and above expectations. The attentive staff and the fresh, plentiful food also earn praises. While there are a few mentions of repetitive menu items for multiple-day stays and isolated incidents of food quality issues like hard-to-chew items, the overall consensus remains highly favorable.
In addition to the breakfast, guests also enjoy other aspects of their stay, such as the hot pools and the immaculate grounds of the hotel. Despite a handful of critiques, the general opinion reflects a thoroughly satisfying breakfast experience that complements the overall appeal of The Caledon Hotel and Spa.
Dinner at The Caledon Hotel and Spa offers a mixed experience with several standout features. Guests enjoyed their meals at The Black Sheep restaurant, highlighting the delicious dishes and well-trained F&B team that ensured good customer service. Da Vinci restaurant also received high marks, especially for its generous portions, reasonable prices and delightful taste, making it a preferred choice for some guests.
However, there are several areas that could use improvement. The overall restaurant selection is limited and the menu offerings are quite repetitive with both main restaurants serving similar types of food. Some guests found the menu to be outdated and the quality of the food to be average or below expectations with certain items tasting as if they came from a box or freezer. Additionally, the prices in both restaurants and the hotel shops were perceived to be high, leading some to question the value for money.
A few guests noted that the dining rooms are spacious but mentioned a shortage of staff, which impacted service during supper time. Furthermore, some expressed dissatisfaction with the lack of diverse dining options, pointing out that more or better-quality restaurants would enhance the dining experience. The absence of room service and the occasional issue with cleanliness were also mentioned as areas needing attention.
Overall, while there are some commendable aspects to dining at The Caledon Hotel and Spa, improvements in variety, quality and service consistency could significantly enhance the guest experience.
At The Caledon Hotel and Spa, guests have expressed mixed feelings about the rooms. On a positive note, many found the rooms to be nice and cozy, fulfilling basic needs with amenities such as clean towels and a beautiful view of the pool. The rooms are generally described as spacious and comfortable, offering a peaceful and private retreat.
However, several guests commented on the need for significant improvements and modernization. Many noted that the rooms are dated with old furniture, fixtures and carpets that show signs of wear and tear. Bathrooms in particular seem to require urgent upgrades with several reviews pointing out issues like faulty drainage, inconsistent water temperature and non-adjustable shower heads. The lighting in the rooms was often described as inadequate and the air conditioning and heating systems appeared unreliable in various reviews.
Cleanliness was a recurring concern with reports of dusty carpets, dirty sun deck chairs and musty odors in some rooms and corridors. Maintenance seems to be a frequent issue with several guests reporting malfunctioning amenities such as TVs, kettles and USB outlets. Some also experienced delayed room cleaning services and issues with booking reservations.
In summary, while The Caledon Hotel and Spa offers a comfortable and relaxing environment, the rooms may benefit from a comprehensive refurbishment to meet modern standards and ensure a more enjoyable stay for guests.
The Caledon Hotel and Spa's beds generally receive favorable feedback from guests, frequently described as very comfortable, amazing and featuring high-quality mattresses. Several guests noted the comfort and pleasant sleeping experience on these beds. However, there are mentions of some beds being old and not comfortable with specific remarks about mattresses being worn out and causing discomfort. While these issues were raised, many guests still found the beds nice, massive and clean. Despite a few criticisms, the overall impression of the beds leans towards a positive experience, offering a restful night's sleep for many.
The Caledon Hotel and Spa presents a mixed picture when it comes to cleanliness with a range of positive and negative feedback from guests. On the positive side, many guests appreciate the neat and tidy facilities and find their hotel rooms smelt good and clean. The baths and spa areas are also generally well-maintained. Friendly and helpful room cleaners receive positive mentions and rooms are described as clean and equipped with extra linen and towels.
However, several aspects of cleanliness have been flagged as below expectations. Multiple reviews highlight issues such as dirty carpets, untidy rooms and a need for daily vacuuming. Some guests experienced flooding in the bathrooms and found certain amenities, like heaters and taps, not functioning properly. There's an evident call for an upgrade in room conditions due to outdated decor and furniture. Mould in the shower and steam rooms, as well as unpleasant smells in the foyer and certain rooms, were significant disappointments.
Overall, while some guests found the hotel clean, others identified several areas requiring immediate attention and improvement to enhance the overall guest experience.
The reviews for The Caledon Hotel and Spa highlight the exceptionally friendly and helpful nature of the staff. Guests frequently mention the Blue Crane staff and hotel staff as both extremely accommodating and professional. The staff’s friendliness extends to various roles, including the receptionist, housekeeping and in-room service with many employees providing knowledgeable assistance and valuable information.
Despite a few mentions of less welcoming interactions and occasional lapses in hospitality, the majority of the feedback is overwhelmingly positive, praising the staff for their warm greetings and willingness to assist. Many reviews note a consistent pattern of smiles and pleasant attitudes from the staff, creating a welcoming environment for guests.
However, there were some critical points regarding the availability of management and a lack of coordination between Booking.com and the hotel, but these instances were relatively minor compared to the numerous commendations for the friendly and helpful nature of the staff overall.
The Caledon Hotel and Spa is a popular destination for guests seeking relaxation and rejuvenation, thanks to its outstanding spa facilities. Visitors remarked positively on the amazing and accommodating spa with the highlight being the meticulously maintained spa and mineral pools. The magical hot springs and heated mineral baths were often described as a memorable experience with several guests noting the beautiful views and cozy ambiance these provided.
The spa's various treatment options also received high praise, further enhancing the overall experience. Guests found the entire spa area, including the hot water springs and sparkling heated pools, well-kept and accessible, contributing to a refreshing and enjoyable visit.
Although the majority of the feedback lauds the spa's excellence, some visitors mentioned that certain areas, such as the spa buildings and pools, could benefit from a revamp. Despite these minor criticisms, the consensus is that the spa's facilities, treatments and hot springs pools offer a remarkable and relaxing retreat.
The pool facilities at The Caledon Hotel and Spa have received a range of feedback. Most guests found the warm and hot mineral pools to be a pleasant and relaxing feature, especially enjoyable during the colder days. The views from the pool areas were often noted as a positive aspect and the overall setting of the mineral pools was described as a treat. However, several reviews pointed out issues with maintenance with comments on the cleanliness and upkeep of both indoor and outdoor pools. Some guests experienced slippery floors around the pool area and reported unpleasant smells such as paint. There were concerns about poor service near the pool and the high cost of pool towels. The presence of children and day visitors made the pool area noisy at times, which detracted from the relaxing experience. A few patrons were unhappy with the lack of timely information regarding pool cleaning schedules and locations. Despite these setbacks, the hot springs and mineral baths were generally appreciated for their therapeutic qualities.
The Caledon Hotel and Spa is highly recommended for family stays, offering a plethora of activities tailored for children. The hotel is described as family-friendly with a staff oriented towards accommodating family needs, which enriches family vacations and even special events like birthdays. Guests have applauded the hotel for its family rooms, although there are suggestions for improvement.
Families find the hotel a great place for family gatherings and celebrations, including family dinners. There is no shortage of family-centric activities, ranging from family spa time to engaging entertainment and even summer cooking sessions, which provide refreshing ways to spend the afternoon.
Parents can also appreciate the safety features in place, creating a secure environment for children with fenced-off areas, elevated pathways and controlled environments to ensure peace of mind. The hotel’s layout includes useful transitional areas and furniture, making it a practical choice for families looking to build and enjoy relationships in a serene and protected setting.
The Caledon Hotel and Spa offers a mix of experiences that cater to various preferences. The hotel boasts excellent facilities and top-notch service deliveries, fitting for a four-star establishment. Guests commend the dynamic architecture, adorable rooms and a smiling staff that consistently delivers impeccable services. The property is described as peacefully located, making it ideal for family-oriented stays with child-centric attributes and luxurious characterizations.
The hotel is also praised for its safety practices, energy-efficient designs and cost-effective packages. Detailed hotel management and traditional functions enhance the unique preservation and proper maintenance of the property. Open-air live events and reliable adaptations add to its versatility and customer-first approach, ensuring value-added services for guests.
Despite these positive aspects, some reviews express that the hotel’s rating does not meet the four-star standard, suggesting that it is more aligned with a three-star experience. Nevertheless, the establishment’s unique designs, energy-efficiency and budget-friendly rates are reliable aspects that many guests appreciate.
Overall, The Caledon Hotel and Spa is characterized by its family orientation, value-focused goals and ongoing enhancements, although it may fall short of a true four-star rating for some visitors.
The Caledon Hotel and Spa's outdoor pool area offers a delightful array of experiences set against a scenic backdrop. Guests have particularly enjoyed the mineral and natural hot springs, often describing them as warm, stunning and relaxing. The variety of pools, including larger ones with outstanding views, adds to the appeal, enhancing the overall experience. Notably, the floating pool has garnered praise for its unique charm. While some have noted fluctuations in temperature and occasional maintenance issues, the majority have found the pools to be a highlight with the warm baths standing out as exceptionally enjoyable. The service at the pools and other outdoor facilities generally receives positive recognition, complementing the serene and picturesque setting.
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Location
Visitors commend the incredible and calming views, which feature beautiful gardens and surrounding farms. The landscaping serves as a beautiful canvas for the hotel, offering guests a soothing retreat from everyday life. The location is perfect for those attending nearby events or looking for a quick getaway with everything within walking distance. While the town of Caledon may lack an abundance of dining options, the hotel's prime position more than compensates with its tranquil and charming surroundings. Rooms are described as comfortable and spacious, further contributing to the overall positive experience.
Breakfast
Several guests specifically mention the breakfast as the highlight of their stay and describe it as delicious, enjoyable and over and above expectations. The attentive staff and the fresh, plentiful food also earn praises. While there are a few mentions of repetitive menu items for multiple-day stays and isolated incidents of food quality issues like hard-to-chew items, the overall consensus remains highly favorable.
In addition to the breakfast, guests also enjoy other aspects of their stay, such as the hot pools and the immaculate grounds of the hotel. Despite a handful of critiques, the general opinion reflects a thoroughly satisfying breakfast experience that complements the overall appeal of The Caledon Hotel and Spa.
Dinner
However, there are several areas that could use improvement. The overall restaurant selection is limited and the menu offerings are quite repetitive with both main restaurants serving similar types of food. Some guests found the menu to be outdated and the quality of the food to be average or below expectations with certain items tasting as if they came from a box or freezer. Additionally, the prices in both restaurants and the hotel shops were perceived to be high, leading some to question the value for money.
A few guests noted that the dining rooms are spacious but mentioned a shortage of staff, which impacted service during supper time. Furthermore, some expressed dissatisfaction with the lack of diverse dining options, pointing out that more or better-quality restaurants would enhance the dining experience. The absence of room service and the occasional issue with cleanliness were also mentioned as areas needing attention.
Overall, while there are some commendable aspects to dining at The Caledon Hotel and Spa, improvements in variety, quality and service consistency could significantly enhance the guest experience.
Rooms
However, several guests commented on the need for significant improvements and modernization. Many noted that the rooms are dated with old furniture, fixtures and carpets that show signs of wear and tear. Bathrooms in particular seem to require urgent upgrades with several reviews pointing out issues like faulty drainage, inconsistent water temperature and non-adjustable shower heads. The lighting in the rooms was often described as inadequate and the air conditioning and heating systems appeared unreliable in various reviews.
Cleanliness was a recurring concern with reports of dusty carpets, dirty sun deck chairs and musty odors in some rooms and corridors. Maintenance seems to be a frequent issue with several guests reporting malfunctioning amenities such as TVs, kettles and USB outlets. Some also experienced delayed room cleaning services and issues with booking reservations.
In summary, while The Caledon Hotel and Spa offers a comfortable and relaxing environment, the rooms may benefit from a comprehensive refurbishment to meet modern standards and ensure a more enjoyable stay for guests.
Beds
Cleanliness
However, several aspects of cleanliness have been flagged as below expectations. Multiple reviews highlight issues such as dirty carpets, untidy rooms and a need for daily vacuuming. Some guests experienced flooding in the bathrooms and found certain amenities, like heaters and taps, not functioning properly. There's an evident call for an upgrade in room conditions due to outdated decor and furniture. Mould in the shower and steam rooms, as well as unpleasant smells in the foyer and certain rooms, were significant disappointments.
Overall, while some guests found the hotel clean, others identified several areas requiring immediate attention and improvement to enhance the overall guest experience.
Staff
Despite a few mentions of less welcoming interactions and occasional lapses in hospitality, the majority of the feedback is overwhelmingly positive, praising the staff for their warm greetings and willingness to assist. Many reviews note a consistent pattern of smiles and pleasant attitudes from the staff, creating a welcoming environment for guests.
However, there were some critical points regarding the availability of management and a lack of coordination between Booking.com and the hotel, but these instances were relatively minor compared to the numerous commendations for the friendly and helpful nature of the staff overall.
Spa
The spa's various treatment options also received high praise, further enhancing the overall experience. Guests found the entire spa area, including the hot water springs and sparkling heated pools, well-kept and accessible, contributing to a refreshing and enjoyable visit.
Although the majority of the feedback lauds the spa's excellence, some visitors mentioned that certain areas, such as the spa buildings and pools, could benefit from a revamp. Despite these minor criticisms, the consensus is that the spa's facilities, treatments and hot springs pools offer a remarkable and relaxing retreat.
Pool
Family
Families find the hotel a great place for family gatherings and celebrations, including family dinners. There is no shortage of family-centric activities, ranging from family spa time to engaging entertainment and even summer cooking sessions, which provide refreshing ways to spend the afternoon.
Parents can also appreciate the safety features in place, creating a secure environment for children with fenced-off areas, elevated pathways and controlled environments to ensure peace of mind. The hotel’s layout includes useful transitional areas and furniture, making it a practical choice for families looking to build and enjoy relationships in a serene and protected setting.
4 Star
The hotel is also praised for its safety practices, energy-efficient designs and cost-effective packages. Detailed hotel management and traditional functions enhance the unique preservation and proper maintenance of the property. Open-air live events and reliable adaptations add to its versatility and customer-first approach, ensuring value-added services for guests.
Despite these positive aspects, some reviews express that the hotel’s rating does not meet the four-star standard, suggesting that it is more aligned with a three-star experience. Nevertheless, the establishment’s unique designs, energy-efficiency and budget-friendly rates are reliable aspects that many guests appreciate.
Overall, The Caledon Hotel and Spa is characterized by its family orientation, value-focused goals and ongoing enhancements, although it may fall short of a true four-star rating for some visitors.
Outdoor Pool
Yes, The Caledon Hotel and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Caledon Hotel and Spa.
No, The Caledon Hotel and Spa doesn't allow dogs.
No, parking facilities aren't available at The Caledon Hotel and Spa.
Yes, The Caledon Hotel and Spa has a gym.
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