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Summary of reviewsHy-Lo Hotel, Ascend Hotel Collection, is widely acclaimed for its prime location, situated conveniently across the street from the Choctaw Casino, offering an ideal spot for entertainment seekers. Guests appreciate the ease of access from the main highway and the complimentary shuttle service to and from the casino, enhancing the hotel's appeal. This location advantage is complemented by the hotel's strategic proximity to local dining options, contributing to a satisfying visit for both leisure and exploration.
The hotel's breakfast experience is a major highlight, with guests praising the variety and quality of the offerings, including waffle makers and cappuccino machines, served in a clean and well-stocked environment. The breakfast staff is recognized for their friendly service, elevating the overall dining experience.
Room comfort is another standout feature, with guests frequently remarking on the spacious, clean, and modern design of the accommodations. The comfortable beds, effective air conditioning, and modern interiors contribute to a restful stay. The staff's attentiveness and professionalism add to this pleasing experience, although some minor inconsistencies in room readiness and occasional cleanliness issues are noted.
Despite undergoing remodeling, the hotel maintains an overall clean and contemporary atmosphere. The staff's welcoming nature is consistently highlighted, with their friendliness and willingness to assist leaving a memorable impression on guests.
Parking facilities at Hy-Lo Hotel receive commendation for their convenience and safety, with ample, well-lit parking options available at no extra cost, enhancing the overall guest experience. In terms of comfort, the hotel's beds receive outstanding reviews, with many guests attesting to their superior coziness and top-notch maintenance.
Additionally, the hotel is noted for its dog-friendly environment, accommodating pets with attentiveness, although a few guests mention odors associated with this policy. Overall, Hy-Lo Hotel provides a comfortable, contemporary, and customer-focused lodging experience, making it a favored choice for many travelers. Show more
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Dog Friendly Hotel
Hy-Lo Hotel is pet-friendly, it charges a pet fee of USD 25 per pet, per day. This hotel is a good option for travelers who want to bring their pets along.
Hotel for Honeymoon
Hotel with Parking
Accessible Hotel
Room Types
Standard Queen Room with Two Queen Beds - Non Smoking This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.
Standard King Room - Non SmokingThis double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non SmokingThe quadruple room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This quadruple room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.
King Room - Non SmokingThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
Queen Suite with Two Queen Beds - Non SmokingThis suite features a tea and coffee maker and a TV with cable channels.
Efficiency King Room - Accessible/Non SmokingThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non SmokingThis quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Nestled in a prime location, the Hy-Lo Hotel, Ascend Hotel Collection is celebrated for its unparalleled convenience to the Choctaw Casino, making it a top choice for those seeking entertainment nearby. Guests frequently tout the ease of access, mentioning how straightforward it is to find the hotel, literally just a short distance across the street from the casino. This hotel not only offers a prime spot for casino-goers but also provides easy access from the main highway, making it a breeze for travelers passing through or attending local events.
The hotel's surroundings are more than just convenient—they're practical, offering an on-demand, complimentary shuttle service that swiftly transports guests to and from the casino at any hour. While its proximity to the casino is a standout feature, guests also appreciate the nearby dining options just a stone’s throw away, enhancing the overall appeal of the location.
Beyond its strategic position, visitors have praised the property’s cleanliness and comfort, alongside a friendly and accommodating staff, rounding off the experience with a delightful hot breakfast to start the day. Though some mixed feelings about the hotel service exist, the overwhelming consensus remains that the location itself is a compelling reason to stay. With competitive rates and various amenities, Hy-Lo Hotel proves to be an excellent base for both leisure and exploration in the area.
Breakfast
The breakfast experience at Hy-Lo Hotel, Ascend Hotel Collection, receives favorable feedback from guests, highlighting a variety of positive aspects. Many guests commend the range of offerings, including waffles, eggs, sausage, biscuits and gravy, cereals, oatmeal, and fresh juices, ensuring that there is something for everyone, even the pickiest eaters. The presence of special features like a waffle maker and cappuccino machine adds to the breakfast appeal.
Guests appreciate the breakfast not only for its substantial variety but also for its quality and taste, often remarking that the breakfasts are hot and well-prepared. The breakfast area is described as well-stocked and clean, with a large variety of items that remain available even during later breakfast hours.
Some comments indicate moments where restocking might not have kept pace with demand, and instances where certain items like eggs and sausage ran out early; however, the overall impression suggests that the breakfast is satisfying and sufficient for most guests.
Moreover, the breakfast service is complemented by the friendly and helpful staff, which enhances the dining experience in the morning. This combination of good food, variety, and welcoming service makes the complimentary breakfast at Hy-Lo Hotel stand out, making it a highlight for guests and adding to the hotel experience.
Rooms
The rooms at Hy-Lo Hotel, Ascend Hotel Collection, are consistently praised for their spaciousness and comfort, offering more room than what is typically expected. Guests frequently mention that the rooms are clean, modern, and well-maintained, with several highlighting the appealing modern design and grey plank flooring. Many reviews note the comfortable beds and effective air conditioning, contributing to a pleasant stay. The hotel rooms are described as accommodating for families and groups, providing ample space with features like bean bags and a couch to enhance the comfort level.
Several guests appreciate the rooms for being quiet and conducive to relaxation, with clean, remodeled spaces that match the hotel's promotional photos. The customer service is also noted positively, with friendly front desk interactions enhancing the overall experience. However, a few reviews mention issues like musty smells or stains on the carpet and couch, indicating that while most rooms are immaculate, occasional inconsistencies in cleanliness can occur.
Overall, Hy-Lo Hotel offers excellent value for its price, boasting large, stylish rooms that meet a high standard of comfort and cleanliness. The combination of modern amenities, spacious interiors, and friendly service makes it a comfortable choice for travelers, especially for those who appreciate a roomy, modern setting.
Beds
At the Hy-Lo Hotel, Ascend Hotel Collection, guests find comfort a key feature in their stay, particularly when it comes to the beds. Many reviews emphasize that the beds are exceptionally comfortable, offering a cozy retreat after a day at the nearby casino or exploring the local area. Guests consistently highlight how well they slept, attributing it to the soft and comfy beds, which some even describe as the comfiest they've experienced at any hotel. Cleanliness is also a standout point, with guests making note that the beds are not only snug but also well-maintained. Pillows complement the comfort level, enhancing the overall sleep experience. Overall, the Hy-Lo Hotel's commitment to providing restful and comfortable bedding makes it a favored choice for travelers seeking relaxation and quality rest during their visits.
Cleanliness
Hy-Lo Hotel, part of the Ascend Hotel Collection, leaves an impression of modernity and cleanliness, offering guests a contemporary atmosphere alongside affordability. Numerous reviewers highlight the sleek, modern design of the property, which is recently remodeled, resulting in a fresh and up-to-date appearance. The spacious rooms are often noted for being exceptionally clean, with many guests appreciating the immaculate condition of the towels, sheets, and bathrooms. Staff members are frequently commended for their friendliness and helpful nature, enhancing the overall welcoming vibe of the hotel.
However, the hotel does face challenges with consistency in cleanliness throughout the property, particularly during its ongoing remodeling phase. Some guests reported issues such as unremodeled areas showing signs of neglect and maintenance shortcomings, with specific mentions of dirty carpets and unpleasant smells in certain hallways. Delays in room availability upon arrival have also been noted, indicating possible staffing shortages.
Despite these occasional setbacks, the overall sentiment leans positively, with the hotel regarded as a clean, safe, and stylish choice for visitors. The blend of modern aesthetics and attentive service seem to make it a compelling option for guests seeking a contemporary lodging experience.
Staff
Hy-Lo Hotel, part of the Ascend Hotel Collection, consistently receives praise for its staff from guests who have enjoyed their stay. The team is frequently described as friendly, courteous, and professional, creating a welcoming atmosphere that makes visitors feel comfortable and valued. Guests often highlight the staff’s eagerness to assist and their helpful nature, contributing significantly to a positive hotel experience. The front desk personnel are noted for their friendliness and professionalism, often treating guests like friends and providing informative support during their stay. Although a few reviews mention less favorable interactions, the overall sentiment emphasizes the staff’s dedication to excellent service, making them an indispensable part of the hotel's charm. With such attentive and approachable service, the Hy-Lo Hotel staff stands out as a key reason guests look forward to returning.
Parking
The Hy-Lo Hotel, Ascend Hotel Collection offers a convenient and hassle-free parking experience for its guests. With both front and back parking options available, guests appreciate the plentiful parking spots and well-lit areas ensuring safety and accessibility. The parking is easy to navigate, enhancing the overall convenience of the stay. Additionally, the provision of free parking is an appreciated bonus. Guests also enjoyed the unique perk of a shuttle service to the nearby casino, adding another layer of comfort to their visit. Overall, the parking facilities at the hotel are highly regarded, contributing positively to the guest experience.
Dog Friendly
Hy-Lo Hotel, part of the Ascend Hotel Collection, is notable for its pet-friendly atmosphere, a feature that many guests appreciate. Pets, especially dogs, are warmly welcomed at the hotel, and the staff demonstrate a commendable attentiveness to pets, making them feel part of the guest's stay. While the hotel charges an additional fee for canine companions, many see it as a fair trade-off for the inclusion of their furry friends. Despite its positive pet policies, some guests have pointed out that certain areas of the hotel, like the hallways, have a distinct odor due to its pet-friendly nature. Overall, the hotel is a fitting choice for families traveling with pets, offering an inclusive environment for both humans and their four-legged companions.
No, Hy-Lo Hotel, Ascend Hotel Collection doesn't have any pool.
No, a spa isn't available at Hy-Lo Hotel, Ascend Hotel Collection.
Yes, Hy-Lo Hotel, Ascend Hotel Collection welcomes dogs.
Yes, parking facilities are available at Hy-Lo Hotel, Ascend Hotel Collection.
No, Hy-Lo Hotel, Ascend Hotel Collection doesn't have a gym.