Sheraton Minneapolis Downtown Convention Center enjoys high praise for its superb downtown location, particularly from business travelers attending conferences at the nearby convention center. The hotel's advantageous positioning near attractions like US Bank Stadium, Target Field and Orchestra Hall adds to its appeal, making it an ideal base for both leisure and business visitors. Guests highlight the ease of exploring local dining and nightlife options within walking distance, contributing to a well-rounded urban experience.
Breakfast receives mixed reviews; while the quality and service are commended, guests are often disappointed by the lack of complimentary options and high costs. Similarly, the absence of onsite dining for dinner and lunch inconveniences guests, who must look elsewhere for meals. This shortfall is particularly troublesome during busy times, impacting the overall dining experience.
Room reviews are polarized with positive remarks about spaciousness, comfort and city views countered by complaints about cleanliness and maintenance issues. Surprisingly, despite some inconsistencies, many guests still find their accommodations satisfactory, attributing enjoyable stays to the hotel's friendly and helpful staff.
The cleanliness of Sheraton Minneapolis Downtown Convention Center presents a split narrative: many guests appreciate the clean rooms and public areas, while others point out sporadic cleaning services and outdated features. Despite occasional mentions of unpleasant odors and bed bugs, the hotel strives to maintain a generally clean environment with responsive housekeeping.
Staff interactions at Sheraton Minneapolis Downtown Convention Center elicit mixed feedback. While many guests speak highly of the friendly and professional front desk and security staff who enhance the welcoming atmosphere, reports of unprofessional and indifferent behavior, particularly during check-in, suggest inconsistency in customer service quality.
WiFi services prove to be a major pain point with guests frequently reporting unreliable or non-functioning connections in rooms. These challenges diminish the guest experience, especially for those who rely on robust internet access for business purposes. Parking is another problematic aspect with high fees, ongoing construction and safety concerns detracting from the overall convenience.
The hotel’s bed quality garners mixed reactions. Although many find the beds comfortable with clean linens, issues with bed firmness and pillow quality occasionally detract from comfort. Despite these shortcomings, the positive aspects of room amenities help many guests enjoy restful nights.
Four-star expectations are somewhat met with the hotel’s modern feel and appealing lobby, though some facilities like the pool and sauna fall short. Business travelers appreciate the professional environment, although connectivity and minor room inconveniences pose challenges. The hotel's accessibility to important venues and overall convenience still make it a favored choice for corporate guests.
Overall, Sheraton Minneapolis Downtown Convention Center offers a satisfying stay primarily due to its excellent location, friendly staff and modern amenities, although inconsistencies in cleaning, dining and service quality highlight areas for improvement.
This all-suite hotel features a heated indoor pool as part of its modern amenities. Guests can enjoy a relaxing swim in the pool. The hotel is connected to the Minneapolis Skyway System.
The Residence Inn Minneapolis Downtown at The Depot is a hotel that stands out for its exceptional staff. Guests consistently praise the friendly and accommodating team with special mentions for Ryan and Erika at the front desk. The staff is known for going above and beyond to meet guests' needs, making their stay a memorable one. Despite some minor issues with the business center and internet, the hotel's location is a winner and the staff more than makes up for any hiccups. From the daytime staff to the fantastic front desk attendants, the team at this hotel is sure to provide exceptional service and helpfulness.
The Hewing Hotel offers a unique heated rooftop spa pool with panoramic views of the city. This pool is open year-round and provides a luxurious and scenic swimming experience. The hotel also features a sauna.
Overall, the Aloft Minneapolis hotel offers pleasant accommodations in a convenient location. While some guests encountered issues with facilities, the staff was responsive in addressing these concerns. Although the hotel's pricing was considered a bit high by some, the well-maintained facilities and agreeable location make for a generally positive experience. Aloft Minneapolis is a solid option for those seeking lodging in Minneapolis.
Courtyard by Marriott Minneapolis Downtown offers a comfortable and enjoyable stay for guests. While some guests had issues with the parking, the hotel's guest services team was able to accommodate and waive the fee for some guests. The inconvenience of parking outside the building was manageable for most. The hotel's location in downtown Minneapolis was appreciated by guests with many attractions and restaurants within walking distance. The rooms were clean and comfortable with modern amenities such as flat-screen TVs and free Wi-Fi. The staff was friendly and helpful, providing excellent customer service. Overall, guests had a positive experience at Courtyard by Marriott Minneapolis Downtown and would recommend it to others.
The Holiday Inn Express & Suites Minneapolis - West End by IHG is highly recommended due to its exceptional and accommodating staff. The hotel is known for its friendly and professional team who go above and beyond to ensure guests have a comfortable stay. From reception to housekeeping, guests have praised the staff's kindness, humor and attention to detail during their stay. Guests have specifically acknowledged the excellent services provided by Demi, Becky, Nathan, Jeanette and the kitchen staff who have made their stay even better. The staff's compassion and dedication have impressed many guests who've stayed at the hotel, making their special moments more memorable. Overall, the hotel's staff truly sets them apart from other hotels and makes guests feel at home.
This hotel offers a heated indoor saltwater pool as part of its wellness facilities. The pool is highlighted alongside a fitness center and other amenities focused on guest well-being.
This hotel features an indoor heated pool and hot tub. Guests can use these facilities to recharge and relax during their stay. The hotel is located conveniently near the airport and Mall of America.
This hotel offers an indoor heated pool for guests. The pool area is described as a great escape for families and friends, with both deep and shallow areas and natural lighting.
This hotel offers a heated indoor pool for guests to enjoy. It is listed as one of the key amenities available at the property.
Questionnaire
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open?All year
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