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Summary of reviewsThe Best Western Plus Cambridge Hotel is often praised for its prime location, situated conveniently close to major roads like the 401 freeway, and offering easy access to local attractions such as Cambridge Memorial Hospital and African Lion Safari. This makes it ideal for both business and leisure travelers. Proximity to shopping centers and dining options further enhances its appeal, allowing guests to enjoy the local culture with ease.
The hotel is particularly noted for its excellent breakfast offerings, with a wide variety of choices including gluten-free alternatives. Guests appreciate the buffet-style setup and the availability of coffee and tea throughout the day, highlighting the friendly service during breakfast as a key positive aspect.
Rooms at the hotel are spacious and clean, with guests often enjoying the comfortable, large beds. However, some reviews mention the need for renovations and updates to the decor. Despite minor maintenance and cleanliness issues, the overall room experience is generally satisfactory, especially given its price point.
The staff consistently receive high marks for their friendliness and accommodating nature. Guests often highlight the exceptional service provided by team members, from check-in to check-out, including specific mentions of individuals who go above and beyond in their roles. This positive interaction significantly contributes to a welcoming atmosphere.
The pool and hot tub areas are appreciated by families, offering a relaxing and enjoyable experience. While some maintenance feedback exists, the pool is generally well-maintained, with its appeal extending especially to families with children.
For those focused on family travel, the hotel's amenities and thoughtful service add to its allure, with the pool and breakfast being particular hits among young guests. Despite occasional inconveniences, such as elevator delays, the overall family-friendly atmosphere prevails, supported by the responsive and effective staff.
The beds generally provide comfort, with many travelers praising their coziness and conducive sleep quality. While some feedback suggests inconsistencies in comfort, most guests report a satisfactory experience.
In conclusion, the Best Western Plus Cambridge Hotel shines as a budget-friendly option that does not compromise on quality, supported by a friendly and efficient staff. It offers a satisfying stay for travelers seeking reliable hospitality at a three-star hotel. Show more
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Categories
Hotel with Gym
This hotel offers a gym.
3-Star Hotel
While specific details are limited, Best Western Plus hotels are generally known for providing reliable accommodations with essential amenities. This location likely offers comfortable rooms and standard services expected from the brand.
Hotel with Indoor Pool
Provides an indoor pool. It offers good value and service.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis room features a cable TV with in-room movies, a coffee/tea maker, refrigerator, work desk, air conditioning and windows that open. Also included are ironing facilities, a hairdryer, free locals calls under 30 minutes, voice mail and a radio. A microwave is available upon request.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see hotel policies).
King Room - Non-SmokingThis room features a cable TV with in-room movies, a coffee/tea maker, refrigerator, work desk, air conditioning and windows that open. Also included are ironing facilities, a hairdryer, free locals calls under 30 minutes, voice mail and a radio. A microwave is available upon request.
Queen Room with Sofa Bed - Non-SmokingThis room features a cable TV with in-room movies, a coffee/tea maker, refrigerator, work desk, air conditioning and windows that open. Also included are ironing facilities, a hairdryer, free locals calls under 30 minutes, voice mail and a radio. A microwave is available upon request.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see hotel policies).
Queen Room - Non-SmokingThis room features a cable TV with in-room movies, a coffee/tea maker, refrigerator, work desk, air conditioning and windows that open. Also included are ironing facilities, a hairdryer, free locals calls under 30 minutes, voice mail and a radio. A microwave is available upon request.
Junior Suite - Non-SmokingThis suite includes a bedroom with a queen size bed and separate living room with a sofa bed. The suite includes 2 TVs.
Guest Reviews
7.5
Good
Location
The Best Western Plus Cambridge Hotel boasts a prime location that caters to a wide array of needs and interests. Situated conveniently close to the 401 freeway, it offers easy access to major roads, making it an excellent choice for travelers who appreciate accessibility. Guests highlight the proximity to Cambridge Memorial Hospital and several wedding venues, underscoring its suitability for visitors with specific purposes.
Furthermore, the hotel is centrally located with numerous amenities and attractions within reach. It is a short drive from the airport and African Lion Safari, making it ideal for those exploring the region. The surrounding area is bustling with shopping centers and a variety of dining options, all within walking distance, allowing guests to enjoy the local culture and cuisine with ease. The presence of restaurants and retail shops enhances the overall convenience of the hotel’s location, making it a great spot for both business and leisure travelers.
Overall, guests praise the clean and comfortable accommodations, complemented by friendly and helpful staff, ensuring a pleasant stay. Whether visiting for a single night or an extended stay, the hotel meets the needs of guests with its excellent location and quality amenities.
Breakfast
The Best Western Plus Cambridge Hotel has garnered positive remarks from guests about its breakfast offerings. Many reviews highlight the breakfast as a significant highlight of their stay, often describing it as excellent and superb. Guests appreciated the variety of options available, catering to different dietary preferences, including gluten-free alternatives. The buffet-style breakfast is characterized by its comprehensiveness and freshness, with hot items making it a hearty start to the day.
Guests also noted the availability of coffee and tea throughout the day as a pleasant perk, which added convenience to their stay. Staff at the hotel received praise for their friendly and helpful demeanor, contributing to a welcoming atmosphere during breakfast. While some guests mentioned simplicity or adequacy, the majority emphasized the plentiful choices and the good quality of the breakfast.
Overall, the breakfast experience at Best Western Plus Cambridge Hotel leaves guests satisfied, often becoming a memorable part of their visit, especially with special touches like themed sprinkles for events such as July 4th week.
Rooms
At the Best Western Plus Cambridge Hotel, the guest experience in the rooms presents a blend of positives and challenges. Many guests praised the spaciousness and cleanliness of the rooms, often mentioning that they were comfortable, especially enjoying the cozy, large beds. The hotel offers rooms that are generally well-equipped and clean, contributing to an overall satisfactory stay. Visitors appreciated the comfort of the beds and noted that the staff was friendly and accommodating, enhancing the service experience.
However, the hotel does show signs of age, with several reviews pointing out the outdated decor and the need for renovations in some areas. Issues with noisy and inefficient air conditioning were frequently mentioned, impacting the tranquility for some guests. Concerns about musty odors and occasional cleanliness lapses were reported, with some reviews mentioning the need for improved maintenance and updates to the interior.
Overall, the hotel provides a decent stay for its price point, with spacious, comfortable rooms that are generally clean. Yet, for those highly sensitive to room ambiance and modernity, the dated decor and occasional maintenance issues might be a consideration. Guests can expect friendly service and basic comforts, with room for improvement in some aspects of the structural upkeep.
Beds
When it comes to the beds at Best Western Plus Cambridge Hotel, guests have shared a mix of experiences leaning towards the positive. Many travelers found the beds to be comfortable, describing them as clean, soft, and exceptionally cozy. The pillows received similar praise for their comfort, contributing to a restful night's sleep for numerous guests. Words like "comfy" and "super comfy" frequently appear, highlighting the appeal of the bedding.
However, not all feedback was uniformly glowing. Some guests encountered issues with the beds, citing discomfort from sagging or firmness. A few reviews mentioned that the mattresses felt old, with springs noticeably felt. A couple of mentions of the bedding being unpleasant further hint at uneven experiences.
Overall, while most guests seem satisfied with the comfort level provided by the hotel's beds, improvements could be made to ensure consistency and enhance the sleep quality for future visitors.
Cleanliness
The cleanliness of the Best Western Plus Cambridge Hotel presents an overall picture of satisfaction, though some reviews highlight areas for improvement. Many guests acknowledge the hotel's cleanliness, appreciating the tidy and comfortable rooms, clean premises, and the attentive cleaning staff, which contributed to a pleasant stay. The property is generally well-maintained, with numerous comments emphasizing its cleanliness and the welcoming atmosphere of tidy hotel grounds.
However, not all feedback is glowing. Some visitors reported issues such as dusty windows, dirty shower curtains, mold, and dated bathrooms in need of repair and cleaning. The presence of a musty smell and room odors, coupled with minor maintenance issues like cracked caulking and shower functionality, also detracted from the otherwise positive experiences for some guests.
Overall, while the Best Western Plus Cambridge Hotel offers a clean environment that many appreciate, there are opportunities to enhance the cleaning and maintenance in certain areas to ensure a universally positive guest experience.
Staff
The staff at Best Western Plus Cambridge Hotel receive abundant praise across numerous guest reviews. Visitors consistently highlight their friendly and accommodating nature, describing the staff as incredible, exceptional, and consistently polite. From check-in to check-out, guests appreciate the warm and thoughtful service provided by both the front desk and various team members. Specific mention is made of individuals such as Amanda and Debbie, whose hospitality leaves a lasting impression. The breakfast staff and housekeeping are noted for their professional demeanor, maintaining a friendly environment that elevates the overall guest experience. Whether it’s efficiently managing requests or ensuring a welcoming atmosphere, the hotel's staff are identified as the standout feature and major contributor to the positive experiences of guests staying at this property.
Pool
Nestled at the Best Western Plus Cambridge Hotel is a pool area that has garnered considerable appreciation from guests. Many visitors have praised the indoor pool and hot tub as lovely, providing a generally relaxing and enjoyable experience. Families, in particular, find it a hit; children seem to love spending time in the pool, making it a great option for family vacations. The pool area is often described as clean, with temperatures that suit varied preferences—occasionally cool yet refreshing. While the area might show signs of being a bit run down, it is well maintained and offers a pleasant retreat for guests.
The hot tub, although not without its mishaps, adds an extra layer of relaxation, especially when fully operational. It complements the overall experience, making it a highlight for those needing a soothing soak after a long day. The presence of great amenities, like the fitness room, enhances the hotel's reputation for offering more than just a place to stay.
While occasional feedback mentions over-chlorination and maintenance issues, the positive experiences seem to outweigh these concerns. Overall, the pool and hot tub at the Best Western Plus Cambridge Hotel provide a rewarding addition to a guest's stay, especially appealing to those traveling with family.
Family
The Best Western Plus Cambridge Hotel offers a delightful experience for families traveling with children, especially those interested in poolside fun. The pool and hot tub area emerge as the highlight for many young guests, providing an enjoyable and energetic way for kids to spend their time. Families note the availability of a good family room arrangement, which accommodates the needs of larger groups comfortably. Breakfast is also a hit among the young ones, adding to the pleasant family-centric vibe of the hotel.
While there are a few concerns, such as the challenge of navigating common areas and occasional delays with elevators, the overall atmosphere is geared towards ensuring families have a great time together. The staff has been recognized for their responsiveness in managing situations effectively, which contributes positively to the experience. For families looking to combine practical accommodations with a spot of leisure, especially those with children who like a good swim, the Best Western Plus Cambridge Hotel proves to be a fitting choice.
3 Star
Nestled in a convenient location, the Best Western Plus Cambridge Hotel proves to be a superb choice for travelers seeking budget-friendly accommodations without compromising on quality. With ratings hovering mostly in the higher spectrum, guests frequently express contentment with the overall experience. The hotel is widely appreciated for delivering great cost value, making it an ideal option for short stays.
A standout feature of the hotel is its friendly and efficient staff, from the front desk to housekeeping and maintenance, earning particular praise for their phenomenal service. Guests have noted the ease and efficiency of the check-in and check-out processes, enhancing the overall positive experience. Additionally, the hotel maintains a high standard of cleanliness, and the ample parking availability is an added convenience.
While a few guests highlighted the hotel as just fine for a one-night stay or described it as good relative to the price, the general sentiment resonates around satisfaction and comfort. Many visitors have chosen to return, illustrating that the Best Western Plus Cambridge Hotel consistently fulfills its promise of delivering reliable hospitality within its three-star rating space.
Yes, Best Western Plus Cambridge Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Cambridge Hotel.
No, Best Western Plus Cambridge Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Cambridge Hotel.