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Summary of reviewsHotel Nacional Inn Campinas Trevo is notably praised for its strategic and convenient location, especially for those traveling via Viracopos Airport or utilizing the nearby Anhanguera and Bandeirantes highways. The hotel’s proximity to shopping malls and event centers makes it an ideal choice for both business and leisure travelers. While some guests noted limited dining options nearby and occasional freeway noise, the hotel's accessibility and infrastructure are widely appreciated.
The breakfast experience at the hotel is highlighted as a significant positive with an extensive selection of high-quality options that guests frequently commend. Descriptions such as "excellent," "wonderful," and "very good" are prevalent, despite suggestions for more fruit and healthier choices. The attentiveness of the breakfast staff further enhances the dining experience.
Dinner at the hotel receives mixed reviews with many guests admiring the quality of the à la carte options and the convenience of 24-hour room service. However, numerous guests found the prices to be high and the menu variety limited. Some also noted slow service times and delayed restaurant opening hours on Sundays.
The rooms are generally appreciated for their spaciousness and comfort, although they show signs of age and would benefit from modernization. Positive feedback centers on the cleanliness and generous size of the bathrooms, while recurring issues like malfunctioning air conditioning, outdated furniture and inconsistent cleanliness detract from the overall experience. The hotel offers a range of amenities including a gym, pool and entertainment options, which contribute positively to guests' stays.
Cleanliness at the hotel is mostly well-regarded with many guests noting clean and organized rooms and well-maintained environments. However, occasional lapses such as dusty rooms and unclean bathroom tiles are mentioned, indicating room for improvement.
The staff is generally praised for their friendliness, politeness and attentiveness, contributing positively to the guest experience. Some isolated incidents of unwelcoming behavior and lapses in customer service suggest areas where staff performance could be enhanced.
The hotel's WiFi service is an area needing significant improvement with frequent reports of unstable and slow connections that detract from guests' comfort, particularly for those needing reliable internet access.
The gym and pool facilities receive mixed feedback. While some guests appreciate the gym's equipment and leisure area, others cite poorly maintained equipment and cleanliness issues. The pool, although enjoyed by some, requires better maintenance and more amenities to improve the guest experience.
Parking services are another area of mixed reviews; while some guests find the valet service satisfactory, others are frustrated by high fees, disorganization and long wait times for car retrieval.
The bedding experience varies with some guests appreciating the comfort of the beds and the variety of pillow choices, while others encounter uncomfortable mattresses and low-quality bed linens that need updating.
Overall, Hotel Nacional Inn Campinas Trevo offers a decent value for its three-star rating, aligning with guests' expectations for the price. Although the hotel would benefit from renovations and improvements in several areas, the general sentiment remains positive for its strategic location, satisfactory amenities and friendly staff. Show more
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Family Friendly Hotel
This hotel offers an outdoor pool, a steam room, and a fitness center. There is also an arcade/game room, which is great for kids. The hotel provides a range of recreational amenities suitable for families.
Hotel with Swimming Pool
This hotel has a swimming pool. It provides guests with an option for relaxation and leisure during their stay.
Outdoor Pool
3-Star Hotel
This hotel offers a central location and essential amenities for a comfortable stay. It is a good option for travelers seeking convenience and value.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for its guests. It provides a swimming facility as part of its amenities.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Room Types
Standard Room With Single BedsThe triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Standard RoomThe triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower. This suite features a minibar, a tiled floor and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomThe twin room offers air conditioning, a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Hotel Nacional Inn Campinas Trevo boasts a very favorable location for multiple needs and purposes. Guests frequently commend its excellent position, particularly for those traveling via Viracopos Airport or utilizing the nearby Anhanguera and Bandeirantes highways. The hotel is also well-regarded for its proximity to shopping malls, making it a convenient spot for both leisure and business travelers.
The easy access to highways and city avenues allows for smooth arrivals and departures, whether by car, Uber or taxi. Additionally, the hotel's situational advantage extends to event attendance, as it is close to various event centers, making it an ideal choice for those participating in conferences or gatherings in the area.
Despite some drawbacks such as limited nearby dining options and occasional noise from the freeway, the hotel’s accessibility and strategic location are major highlights. The overall convenience and good infrastructure accommodate guests' diverse needs effectively, ensuring a satisfactory stay for those looking for a stopover or a base to navigate the city and surrounding areas.
Breakfast
The breakfast at Hotel Nacional Inn Campinas Trevo is widely praised for its variety and quality. Many guests highlight it as the best part of their stay, noting the extensive selection of options available each morning. Words like "excellent," "wonderful," and "very good" are commonly used to describe the morning meal with guests appreciating the diverse offerings ranging from assorted cakes and fruits to various types of juices and bread.
However, some reviews indicate that there is room for improvement. A few guests felt that the breakfast could use more fruit options and healthier choices, such as whole grains and sugar-free items. There were also mentions of a lack of replenishment when food items ran out and a few instances of poor service from the café staff.
Despite these criticisms, the overall sentiment is positive. The breakfast is frequently described as delicious, complete and satisfying with many guests noting that it sets them up well for their day in Campinas. The staff's attentiveness in the breakfast area is often highlighted, contributing to a pleasant dining experience.
In summary, the hotel's breakfast offers a good variety with high praise for its quality, although a few suggestions for improvement and occasional service issues were noted by some guests.
Dinner
The dinner experience at Hotel Nacional Inn Campinas Trevo receives mixed reviews from guests with opinions largely split between positive remarks and criticisms, particularly concerning pricing and variety. On the positive side, many guests praised the quality of the à la carte dinner and noted that the food served, including meat and fish, was of excellent quality. The restaurant's 24-hour room service provided convenience and garnered favorable comments for both its portion sizes and prices. Additionally, the breakfast served at the hotel consistently received high marks, complementing the dinner experience for many patrons.
However, numerous guests expressed dissatisfaction with the cost of dining at the hotel, labeling prices for both the buffet and à la carte options as overly high, especially considering the limited menu choices and basic buffet selections. The value for money was a recurring concern with some guests feeling the meal prices were unjustified given the simplicity and quality of the food. There were also mentions of the restaurant taking an unreasonably long time to open on Sundays and the dinner service being slow on occasion.
Overall, while the quality of certain dishes and the convenience of around-the-clock room service were appreciated, the high cost and limited variety of the dinner options led to a less consistent dining experience at Hotel Nacional Inn Campinas Trevo.
Rooms
Hotel Nacional Inn Campinas Trevo offers rooms that are generally praised for their spaciousness and comfort. Many guests have noted the rooms are clean and well-maintained, though they are undeniably old and could benefit from modernization. The bathrooms are commonly highlighted for their generous size and cleanliness.
However, the hotel struggles with maintenance issues. Several reviews indicate malfunctioning air conditioning units, inadequate lighting and outdated furniture. The air conditioning, in particular, is often described as noisy and inefficient. Some guests encountered rooms with a musty odor or a lingering smell of cigarettes and there were occasional reports of cleanliness lapses such as loose outlets, exposed wiring and dirty bathrooms. Additionally, the rooms come with a basic TV offering, which many found unsatisfactory.
On a brighter note, the hotel boasts a variety of amenities including a gym, pool and entertainment options like foosball and billiards. The service from the staff has been described as excellent and the overall size and comfort of the rooms seem to meet guest expectations. Nonetheless, given the recurring issues with outdated facilities and inconsistent maintenance, potential visitors might weigh these factors when choosing their accommodations.
Beds
Hotel Nacional Inn Campinas Trevo offers a mixed bedding experience according to guest reviews. Many guests noted the presence of comfortable beds with descriptors such as comfortable, very big and comfortable and very good frequently appearing in feedback. Rooms often feature different pillow sizes and types, catering to varied preferences and some reviews specifically appreciated large or king-size beds.
However, a significant number of guests encountered issues with mattress and pillow comfort. Reports of hard, sunken and sagging mattresses were common, as well as pillows that were deemed hard or uncomfortable. Others noted the poor quality of bed linens, describing them as old, torn and needing replacement. This variability in comfort levels suggests that while some rooms may offer a satisfactory sleeping experience, others are in need of updates and improvements to bedding and linens.
Cleanliness
Hotel Nacional Inn Campinas Trevo receives a mix of feedback regarding its cleanliness, though there is a notable emphasis on positive aspects. Many reviewers highlight the immaculately clean and organized rooms, praising the hotel's cleanliness and maintenance. Guests appreciate the well-sanitized environments, clean towels and comfortable, spacious rooms. Several reviews also commend the breakfast and general cleanliness throughout the establishment, making particular mention of the spotless bathrooms and fresh, clean bedsheets.
However, there are concerns that surfaced repeatedly. Some guests report issues with insufficient cleaning, such as dusty rooms, unclean bathroom tiles with hair and rooms that could use a more thorough floor cleaning. There are occasional mentions of dirty windows in the restaurant area and leisure spaces, suggesting that certain areas might be neglected. Despite these areas needing improvement, the majority of reviews affirm that the hotel, overall, maintains an acceptable level of cleanliness, contributing to a generally positive stay experience.
Staff
The Hotel Nacional Inn Campinas Trevo receives mixed feedback about its staff, though the general consensus leans towards positive remarks. Many guests highlight the friendliness, helpfulness and attentiveness of the employees, noting that the staff is always willing to assist and provide support. Politeness is a recurring theme with several mentions of the staff being welcoming and kind. Front desk service is often described as efficient, pleasant and professional.
However, there are a few areas where the staff’s performance is critiqued. Some guests experienced rudeness and a lack of effort from the reception team, including reports of unwelcoming behavior and occasional lapses in customer service. Additionally, comments about outdated management practices and instances of staff not enforcing rules hint at room for improvement in training and policy adherence.
Despite these issues, the overall impression is that most staff members contribute positively to guests' stays with many praising the excellent service, cleanliness and the overall welcoming atmosphere they help create.
Wi-Fi
Despite being a comfortable and well-located hotel, 'Hotel Nacional Inn Campinas Trevo' seems to have some challenges with its WiFi services. Reviews frequently mention issues with unstable and fluctuating internet connections, particularly in guest rooms. Several guests reported that the WiFi was slow, often disconnecting and required frequent logins. Others noted that the internet was down or very weak throughout their stay, rendering it unreliable for working comfortably. Despite a few mentions of the WiFi being easy to access and working well, the general consensus suggests that the hotel could benefit from significant improvements to its internet services to enhance the overall guest experience.
Gym
Hotel Nacional Inn Campinas Trevo offers a gym that receives a mix of feedback from its guests. Many commend the gym for being well-equipped and appreciate the nice leisure area that includes it. It appears to be a convenient option for those wanting to keep fit during their stay. Positive notes highlight that the gym is good and several guests found it satisfactory, utilizing the pool, sauna and gym facilities.
However, there are notable remarks about the gym's need for improvements. Several pieces of equipment are described as broken or poorly maintained and some guests highlighted the absence of essential amenities such as a water fountain. Others pointed out the need for better air-conditioning and overall maintenance. Cleanliness has also been a concern for some users, suggesting that the area could benefit from more attention.
In summary, while the gym at Hotel Nacional Inn Campinas Trevo serves as a useful facility with a variety of equipment, there is a clear call for enhanced maintenance and modernization to meet guests' expectations fully.
Pool
Hotel Nacional Inn Campinas Trevo offers an outdoor pool that has garnered mixed reviews. While some guests highlighted the pool as a standout feature of the hotel, describing it as marvelous and good, frequent issues with cleanliness and maintenance were also mentioned. The pool area is said to be well-equipped with extended hours, but others noted it did not match photos and often lacked enough chairs for all guests. Some visitors found the pool small and unheated, which could be a drawback during colder days, although others enjoyed the amenities like the sauna and attached gym. The absence of bar service near the pool area and inadequate lighting at night were also noted as downsides. Despite these challenges, the pool area shows potential with proper maintenance and service improvements.
Parking
Guests have noted that the parking situation at Hotel Nacional Inn Campinas Trevo comes with various challenges and mixed impressions. The parking service is outsourced and incurs a separate, sometimes high, fee which guests have found inconvenient and expensive. The structure of the parking lot has been described as dark and disorganized with some guests likening it to a scene from a horror movie. Furthermore, the parking lot is not close to the hotel and there have been reports of long wait times—up to 20 minutes—to retrieve cars.
Despite these drawbacks, the hotel does offer parking services, which some guests have found satisfactory. The valet service has received mixed reviews; while some commend the top-notch service, others noted that the valet staff could use more training. There were also issues with the reception staff being misinformed about parking logistics and policies. On the positive side, there are instances of complimentary parking being provided, but these appear to be exceptions rather than the norm.
Overall, while the hotel does provide parking, guests should be prepared for additional costs and potential inconveniences associated with the valet and garage services.
3 Star
Hotel Nacional Inn Campinas Trevo offers a straightforward, three-star experience that aligns with its affordable price tag. Visitors appreciate the hotel's good cost-benefit ratio, indicating it effectively delivers what guests expect for the cost. Although the building shows signs of aging and would benefit from renovations, this does not seem to significantly detract from its overall value.
The amenities reflect its three-star category with a functional yet basic approach that meets essential needs. Guests have enjoyed the size and appearance of the hotel, finding it adequate for a comfortable stay. However, areas like the game room appear to be neglected and could use better maintenance and upkeep.
When it comes to dining, the breakfast options are quite limited with basic offerings of bread and coffee and a desire for more variety in both cooked items and beverages. Internet speed is also on the slower side, which could be a downside for those needing to stay connected.
Overall, Hotel Nacional Inn Campinas Trevo stands out for providing a balanced combination of affordability and functionality. Its simple offerings and basic amenities fulfill the expectations of a three-star hotel, positioning it as a sensible choice for budget-conscious travelers.
Business
The Hotel Nacional Inn Campinas Trevo is a practical choice for business travelers, offering a convenient location near the airport and a cost-effective stay. It meets the expectations of those on short business trips and boasts a good balance of price and comfort. Those frequently traveling for work will find it a suitable option, highlighting its efficiency for business purposes. With a strong focus on delivering value, the hotel is well-regarded for its excellent cost-benefit ratio, making it an ideal choice for those passing through or attending events in the area.
Accessible
Hotel Nacional Inn Campinas Trevo offers a notably accessible experience for guests with disabilities. The large bathrooms are designed to accommodate wheelchairs comfortably and the rooms are spacious, providing plenty of room to maneuver. The hotel's overall ambiance reflects cleanliness organization and comfort, making for a pleasant stay. Guests find it easy to access various parts of the facility and its location is convenient for those arriving by highway or needing close proximity to shops.
However, there are areas that could benefit from improvement. While the hotel is generally accessible and friendly to those with disabilities, some practices are limited and certain maintenance issues, such as inadequate emergency stair lighting, were noted. Despite these minor drawbacks, the hotel's favorable location and easy access to essentials make it a viable option for travelers seeking accessibility.
Outdoor Pool
The outdoor swimming pool at Hotel Nacional Inn Campinas Trevo receives praise for being a strong point of the hotel. Reviewers often describe it as good, nice and wonderful, contributing to a delightful common area where guests enjoy spending time. However, there is room for improvement as some guests noted issues with cleanliness and suggested better maintenance, such as the use of chlorine. Additionally, the absence of bar service in the pool area was a minor inconvenience for some. Overall, the pool is an appreciated feature that enhances the guest experience.
Yes, Hotel Nacional Inn Campinas Trevo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Nacional Inn Campinas Trevo.
No, Hotel Nacional Inn Campinas Trevo doesn't allow dogs.
No, parking facilities aren't available at Hotel Nacional Inn Campinas Trevo.