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Hotel Diamant Park

Campitello di Fassa , Via Sot Ciapiaa 5 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Diamant Park presents a well-rounded accommodation experience with several standout features. Nestled in the prime location of Fassa Valley, it is perfectly situated for those eager to explore the area's natural beauty, including ski lifts and hiking trails, all while enjoying tranquil surroundings just steps from the vibrant town center. Accessibility to local attractions, comprehensive room offerings, and convenient parking further solidify its appeal to guests.

The hotel rooms receive high praise for being spacious, clean, and well-furnished, often exceeding guest expectations. Thoughtful touches such as balconies with stunning mountain views, comfortable beds, and modern bathrooms enhance the experience for visitors. Attention to cleanliness is evident throughout, contributing significantly to guest satisfaction.

Guests find the hotel staff exceptional, consistently delivering friendly and attentive service that enhances the overall stay. The professionalism of both the reception and restaurant staff ensures that visitors feel welcomed and assisted at every turn, which adds to the warmth and charm of the hotel.

Hotel Diamant Park's breakfast and dinner services generally meet positive reception, noted for varied options and an extensive menu complemented by excellent service. However, there are mentions of areas for enhancement, such as improving the breakfast spread to fully align with four-star expectations, and refinement in dinner quality.

The wellness facilities, including a spa and a lovely outdoor pool, are appreciated for adding value to the stay, although there are mentions of additional charges which could be communicated more clearly. While the spa is charming and provides a serene environment, there are opportunities for renovations to elevate guest experiences further.

Families find the hotel a great choice, offering easy access to family-friendly activities and a comfortable, cozy environment. Although delays in meal service for children are noted, the overall atmosphere is lively and welcoming for families.

The perception of Hotel Diamant Park as a four-star hotel varies among guests, with some noting it does not always meet the expectations associated with its rating. Nonetheless, the amenities, strategic location, and exceptional staff contribute to a stay that many find worthwhile, suggesting potential areas for growth to fully match the four-star designation. Overall, the hotel offers good value for its cozy, spacious, and well-maintained rooms accompanied by its superb location and excellent service.
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Hotel near Ski Resorts

Located on Via Sot Ciapiaa, this hotel is in proximity to the area around the Col Rodella lift access point, offering convenient ski connections.

Hotel with Spa

Features a spa, health club, hot tub, and sauna. Offers rooms in Tyrolean style with WiFi access and satellite TV. Provides a kids' club, room service, and free WiFi.

Family Friendly Hotel

A 4-star hotel featuring a dedicated kids' club and an outdoor pool, providing specific amenities and spaces for children's entertainment and family relaxation.

Dog Friendly Hotel

This hotel welcomes pets.

Accessible Hotel

Park Hotel Diamant UHC is listed as accessible for disabled people and has accessible parking.

Luxury Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Classic Double or Twin Room This room features a satellite TV and an en suite bathroom complete with toiletries and hairdryer.

Economy Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as a quiet street view. The unit offers 1 bed.

Classic Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 2 beds.

Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as mountain views. The unit has 2 beds.

Deluxe Room This double room offers a flat-screen TV.

About Hotel Diamant Park

License: IT022036A1XZWF3D57

Guest Reviews

8.2

Very Good

Location

Nestled in a prime spot, Hotel Diamant Park offers an ideal location for anyone looking to explore the enchanting Fassa Valley. The hotel positions guests near the Col Rodella ski lifts, making it a perfect haven for winter sports enthusiasts. Its proximity to hiking trails and the Dolomites also makes it a superb choice for adventure seekers. The hotel is centrally located, yet tucked away in a peaceful area, allowing guests to enjoy tranquil surroundings just steps away from the vibrant town center. Visitors praise its easy access to the cable car and the beautiful green surroundings by a stream, providing a scenic backdrop for a relaxing stay. The location is not only strategic for exploring local attractions but also complements the welcoming accommodation, marked by clean and spacious rooms. Guests find the hotel's location superbly convenient, offering impressive views, convenient parking, and a range of entertainment options that enhance its allure.

Breakfast

Hotel Diamant Park offers a breakfast experience that generally receives positive remarks from guests, although there are occasional criticisms. Many guests praise the hotel for its generous and varied breakfast options, often highlighting the availability of both sweet and savory items. The buffet is frequently described as extensive and abundant, with specialties such as delicious Italian coffee and top-notch pastries standing out. Visitors also appreciate the friendly and excellent service provided by the staff during breakfast.

Despite these positive aspects, some guests note that the breakfast does not fully meet the standards expected of a 4-star hotel, with occasional mentions of limited variety, particularly in terms of vegetables and fresh bread. There are also instances where guests have found certain items, such as scrambled eggs, to be not up to par. Additionally, during peak times, some items may run low before breakfast hours conclude.

Overall, while Hotel Diamant Park's breakfast is largely enjoyable and satisfying, there is room for improvement to ensure a consistently exceptional start to the day for all guests.

Dinner

The dinner experience at Hotel Diamant Park reveals a mixture of opinions, with guests generally appreciating the conceptual offering but noting several areas for improvement. The hotel provides a notably extensive menu, with a choice of four first courses and four main courses, as well as a variety of appetizers, side dishes, and desserts presented in a buffet style. These choices are complemented by an excellent wine list and attentive service. Guests often commend the plentiful and varied nature of the meals, as well as the spectacular mountain views from the dining area.

Despite the generous offerings, some reviews highlight a need for better quality and greater attention to detail, with particular criticism regarding the lack of variety in the salad offerings and the routine presence of only white cabbage. While certain diners found the dishes tasty and the service fast, others felt the culinary standard did not align with the hotel's four-star status. Additionally, while meat enthusiasts may enjoy the primarily meat-based focus of the dinner menu, others noted this as a limiting factor in the overall dining experience. Nonetheless, many guests express satisfaction with the dinner service included in the half board, finding it more than ample.

In summary, Hotel Diamant Park delivers a dinner experience that is abundant and diverse in options but could benefit from elevating the overall quality to meet the expectations set by its rating. The friendly and capable staff, paired with the scenic location, enhance the dining atmosphere, though the culinary aspect leaves some patrons desiring more refinement and variation.

Rooms

Hotel Diamant Park offers an impressive array of room options that guests frequently describe as spacious and clean, often exceeding expectations. Many accommodations come with balconies that provide stunning views of the surrounding mountains and forest, enhancing the overall experience for nature lovers. The rooms are well-furnished and boast large, comfortable beds, modern bathrooms, and often delightful wooden decor that adds a touch of elegance and warmth.

Reviewers consistently highlight the hotel’s cleanliness and attention to detail, with fresh bed linens and towels provided regularly. Some rooms even include a private refrigerator for added convenience. Spacious bathrooms, some equipped with large showers or even a jacuzzi, add to the comfort levels noted by guests.

However, a few issues are reported, such as occasional lack of soundproofing and some rooms feeling outdated, although many units have been recently renovated. Some guests have also mentioned arriving to chilly rooms, though these occurrences seem infrequent.

Despite these minor drawbacks, the hotel's strategic location for ski enthusiasts, comfortable accommodations, and excellent cleanliness make for a pleasant stay. The friendly and qualified staff, along with a hearty breakfast, further contribute to the positive experiences of visitors. Overall, Hotel Diamant Park provides good value for money with its cozy, spacious, and well-maintained rooms.

Beds

Hotel Diamant Park offers guests a range of comfort experiences when it comes to their beds. Many visitors lauded the hotel for its comfortable and very comfortable beds, with some even complimenting the coziness provided by the spacious and clean rooms paired with these beds. Despite these positive comments, there are recurring mentions of the mattresses being quite hard. A few guests have noted this as the only real downside to their stay, suggesting they might benefit from a review of the bedding to enhance guest comfort. Additionally, there were occasional remarks about beds sliding, making it challenging to sit and watch TV comfortably. Overall, while the bed comfort gets a mixed reception, the majority find their sleeping arrangements agreeable, complemented by the large bathrooms and overall room coziness.

Cleanliness

Hotel Diamant Park shines with its commitment to cleanliness and maintenance, consistently impressing guests with its pristine environment. The hotel boasts a well-maintained structure and clean, spacious rooms, highlighting excellent hygiene practices throughout the premises. Guests have noted the cleanliness of the sheets, towels, and bathrooms, emphasizing the fresh and well-kept surroundings. The hotel is situated in an ideal location, in close proximity to the city center and a large meadow, offering both convenience and scenic views. The staff are generally friendly and helpful, contributing to the overall positive experience at Hotel Diamant Park. While some aspects, such as the bathrooms or rooms needing updates, were pointed out, the superior cleanliness and upkeep continue to leave a lasting impression on visitors seeking a comfortable and tidy stay.

Staff

Hotel Diamant Park is renowned for its exceptional staff, contributing significantly to guests' overall positive experiences. The team is described as extremely friendly, kind, and attentive, consistently going above and beyond to assist visitors. Their professionalism and willingness to help have left a lasting impression, with many guests noting their experience was enhanced by the gracious and accommodating nature of the staff.

While the restaurant staff and younger receptionists received specific praise, the hotel’s entire team is recognized for their excellent service, characterized by their attentiveness and a welcoming demeanor. This excellent service extends to the reception, which is frequently commended for being helpful and courteous, although there were mentions of occasionally limited staffing and language barriers.

Overall, the staff's friendly service, availability, and readiness to assist are key highlights, ensuring that interactions with them are delightful and supportive, further enriching the experience of staying at Hotel Diamant Park.

Spa

Hotel Diamant Park offers a spa experience that guests have described with a mix of admiration and critique, providing an assortment of relaxation options in a serene setting. Many guests are enchanted by the spa's beautiful wellness area and find it a fantastic addition to their stay. The facilities include two hot tubs, a variety of saunas including traditional and Finnish styles, along with a Turkish bath. Guests find these amenities particularly inviting, with some labeling the spa area as superlative.

However, the wellness area is not included in the room price and incurs an additional charge, which some guests find initially unclear and overpriced. The spa, while small, is often noted as welcoming and provides a pleasant environment for relaxation. Despite its charm, it has been flagged for needing renovation and better management. Some aspects of the spa were under renovation or not fully functional during visits, leaving guests with mixed experiences. The spa does offer solid relaxation but lacks sufficient loungers and accessories, which could enhance the overall experience.

Overall, Hotel Diamant Park's spa has potential for standout relaxation amidst stunning landscapes, despite some areas needing improvement and clearer communication about additional costs for access.

Pool

Hotel Diamant Park offers an outdoor pool that is frequently noted for its pleasant appearance and cleanliness. However, guests should be aware that the pool is smaller than expected, with some pointing out that the photographs make it appear larger. Despite its size, the pool is described as nice and lovely, adding a touch of charm to the guest experience. The pool's allure is somewhat diminished by occasional closures due to weather and inconvenient access routes from the spa area. Additionally, amenities such as the indoor pool, spa, and gym are not always accessible or come at an extra cost, which travelers may want to consider when planning their visit. The recently renovated wellness area featuring a new multifunctional hot tub provides an upswing in the overall wellness offerings of the hotel.

Family

Hotel Diamant Park appears to be a suitable choice for families, particularly those planning a vacation with children. The hotel's location is quite convenient, offering easy access to ski lifts and hiking trails, which families might find appealing for outdoor activities. Additionally, its close proximity to the cable car station provides convenience for families looking to explore the area.

While the hotel is popular with families, there are several children and dogs accompanying guests, which could be seen as a lively and family-friendly atmosphere. However, it's worth noting that some amenities like the children's area and wellness center were reported to be closed, which might affect the range of activities available for children.

Although the hotel is perfect for families, dining experiences might require patience, as guests mentioned that children had to wait a long time for their food. There was a specific note on delayed service for pasta with parmesan, which could be something to consider for meal planning.

Lastly, the hotel extends a warm welcome to guests arriving via motorcycle, suggesting that it caters to various tourist preferences while maintaining a family-centric environment.

4 Star

Hotel Diamant Park presents itself as a four-star establishment, but many guests find its offerings falling short of such a rating, often comparable to a three-star experience instead. Guests frequently mention that the breakfast and dinner services do not live up to four-star expectations, leaving patrons longing for more refined dining options. The facilities, particularly the wellness area, seem to surprise visitors with additional charges, which is unusual for hotels in this category.

Room cleanliness is a noted concern, especially in the bathrooms, which are described as outdated and not reflective of a modern four-star hotel. Although some guests appreciate the promotions and competitive pricing offered by the hotel, the price-performance ratio is often deemed very poor in comparison to similar accommodations in the region, particularly in South Tyrol.

Overall, the hotel seems to fulfill basic needs but doesn't offer the luxury and attention to detail anticipated from a four-star experience. While some find certain aspects worth their expenditure, the general sentiment is one of unfulfilled expectations, indicating opportunities for improvement to align with the advertised star rating.

Yes, Hotel Diamant Park has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hotel Diamant Park.

Yes, Hotel Diamant Park welcomes dogs.

No, parking facilities aren't available at Hotel Diamant Park.

Yes, Hotel Diamant Park has a gym.

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