Madella Hotel

Can Tho 10.03452200, 105.78657000 , 48 Ngo Quyen (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMadella Hotel is highly regarded among travelers for its superb location, offering easy access to the vibrant city life of Ninh Kieu Wharf and nearby attractions. Guests enjoy the convenience of its central position, allowing quick access to dining, entertainment, and shopping while also benefiting from a quiet retreat away from the hustle and bustle. The location is particularly appreciated by families, ensuring a convenient and spacious environment for all ages.

The hotel provides spacious rooms with modern decor and large windows that offer stunning views and ample natural light. Many guests praise the cleanliness and value, noting the thoughtful design and comfortable amenities that enhance the stay. The rooms' cleanliness is frequently highlighted, with fresh towels and bedding ensuring a tidy experience. Despite some minor issues with room conditions, such as occasional odors and outdated facilities, the hotel maintains a positive reputation for comfort and affordability.

The exemplary service provided by Madella Hotel's staff stands out in reviews, with guests noting their friendliness and attentiveness. The staff's willingness to assist with travel plans and other needs contributes significantly to the welcoming atmosphere of the hotel. Even when minor service lapses occur, the overall sentiment remains favorable, thanks to the staff's dedication and cheerful presence.

The hotel's comfortable beds receive frequent praise, contributing to a restful and pleasant stay. Guests appreciate the cozy and clean atmosphere, complemented by excellent shower facilities despite occasional issues with lighting and air conditioning. The combination of comfortable accommodations and exceptional staff creates a relaxing and positive experience for visitors, with room for minor improvements in facilities.

Overall, Madella Hotel is celebrated for its prime location, cleanliness, and attentive staff, ensuring a memorable and enjoyable visit to the heart of the city.
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Room Types
Executive Deluxe Double Room Offering more space, this modern double room is fitted with a flat-screen TV, a minibar and an en suite bathroom with free bath amenities.

Executive Deluxe Twin Room Offering more space, this modern air-conditioned twin room is fitted with a flat-screen TV, a refrigerator and an en suite bathroom with complimentary toiletries.

King Room with Garden View This spacious and elegant air-conditioned suite is fitted with a flat-screen TV, hardwood flooring and a refrigerator. It has a seating area and opens up to views of the city. The en suite bathroom comes with complimentary toiletries and a bathtub.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Standard Family Room Offering free toiletries, this family room includes a private bathroom with a bath, a shower and slippers. The family room offers air conditioning, soundproof walls, a wardrobe, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Twin Room with View Providing free toiletries, this twin room includes a private bathroom with a shower and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.

Standard Single Room The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
Madella Hotel boasts a superb and convenient location, making it an ideal choice for travelers seeking to explore the vibrant city life. Situated just a few minutes' walk from Ninh Kieu Wharf, the hotel provides easy access to a plethora of nearby attractions including the bustling night markets and the scenic river. The location is central, allowing guests to easily reach dining and entertainment venues, as well as shops and transportation options. Despite its proximity to the city's lively areas, the hotel is nestled on a quiet street, offering a serene retreat after a day of exploration. The centralized location also benefits families traveling with children, ensuring convenience for all ages. With its excellent access to local amenities and points of interest, Madella Hotel stands out as a top choice for those wanting to be in the heart of the action while enjoying a spacious and well-kept environment.

Rooms
The Madella Hotel offers spacious and well-designed rooms that many guests appreciate for their cleanliness and value for money. The decor is modern and visually appealing, with large windows providing beautiful views and ample natural light. Bathrooms are spacious with good showers, contributing to a pleasant stay. Guests often praise the convenience of amenities available in the rooms and the good location, which is both quiet and easily accessible to key city sites and transportation. However, the hotel does face some challenges with inconsistency in room conditions, such as occasional musty odors, humidity issues, and some deteriorating facilities like lighting and air conditioning. Despite these drawbacks, the hotel remains a popular choice for travelers seeking comfort and affordability.

Beds
Madella Hotel is well-regarded for its comfortable beds, with guests frequently commenting on their comfort and cleanliness. Visitors also appreciate the great shower facilities, which complement the cozy and clean atmosphere of the rooms. While guests enjoy these aspects, some have noted deteriorating facilities, including issues with lighting and air conditioning that can detract from the overall experience. Despite some older amenities, the staff is praised for their friendliness, contributing positively to the stay. Overall, the hotel provides a comfortable and welcoming environment, although there may be room for improvements in some areas of the facilities.

Cleanliness
Madella Hotel boasts an admirable level of cleanliness, frequently noted in guest reviews. The premises are generally described as clean and tidy, with particular praise for the organisation and orderliness of the rooms. Many guests appreciate the fresh towels and bedding, which contribute to a clean and comfortable stay. The hotel grounds and amenities are well-maintained, enhancing the overall experience for those who prioritize cleanliness as part of their accommodation choice.

However, some reviews suggest areas for improvement, particularly in the bathrooms and certain rooms. Issues such as musty smells, mold, and cobwebs have been noted, indicating potential lapses in upkeep in specific areas, including room 402. Moreover, while the rooms are mostly clean, some guests have pointed out the need for minor refreshment to enhance the aesthetic appeal of the accommodation.

Overall, Madella Hotel is renowned for its cleanliness, providing guests with a generally pleasant and tidy environment.

Staff
Madella Hotel garners praise largely for its exceptional staff, whose friendliness and helpfulness frequently stand out in guest reviews. Visitors highlight the friendly demeanor and attentiveness of the staff, creating a welcoming environment. The reception desk is noted for its outstanding service, with personnel willing to go the extra mile, whether it's assisting with travel plans or offering support whenever needed. Many guests appreciate the enthusiasm and kindness of the staff, which enhances the overall experience at the hotel. Despite occasional lapses in service, such as guests having to move luggage without assistance, the overall sentiment remains positive due to the staff's dedication and cheerful presence.


No, Madella Hotel doesn't have any pool.

No, a spa isn't available at Madella Hotel.

No, Madella Hotel doesn't allow dogs.

Yes, parking facilities are available at Madella Hotel.

No, Madella Hotel doesn't have a gym.

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