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Hotel with Spa
This hotel offers an adults-only spa experience with comfortable rooms equipped with air conditioning, private bathrooms, tea/coffee makers, and mini-bars. Guests have praised the attentiveness and helpfulness of the staff.
Spa facilities:
Private massage and treatment room(s) - Number: 01
Private bath(s) - Number: 07
Relaxation Room(s) - Number: 01
Mud bath(s) - Number: 01
Spa facilities opening hours:10:00 - 21:00
Cost for using spa facilities:Cost per hour: R$ 195,00
Spa services:
Facial treatments
Body treatments
Hair treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Detox massage
Hot stone massage
Ayurvedic massage
Lymphatic drainage massage
Shiatsu massage
Body scrub
Aromatherapy
Electrolysis
Spa cuisine menu
Spa services hours:10:00 - 21:00
Approximate cost of spa services: R$ 195,00
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Is there anything that you would like to highlight, add or clarify? Cromoterapia, Tratamento emagrecimento e stress. / Chromotherapy, Slimming and stress treatment.
Hotel e Spa Provençal features a car park on site with free private parking available. This amenity ensures that guests have a secure place to park their vehicles.
Location of parking spaces:
Outdoors, not covered (inside the premises). Number of spaces: 9
In front of the Spa
Number of parking spaces reserved for people with disabilities:1
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Should the guests notify you about reserving a parking space before checking in?Yes: During the booking process
Is there anything that you would like to highlight, add or clarify?
This hotel features rooms and facilities for disabled guests and offers wheelchair access. The entire unit is located on the ground floor and is wheelchair accessible, with a roll-in shower available.
To whom is your hotel/accommodation accessible? People who use a wheelchair People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify?
Hotel where Extra Health & Safety Measures Have Been Taken
As a hotel with spa facilities, it likely maintains high standards of hygiene and cleanliness. It implements strict cleaning protocols and staff training to ensure a safe and comfortable experience for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Teste Covid para viajante internacional
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: Esterelização com lâmpada ultravioleta e ozônio.
Employees are trained to follow environmental policies
Bicycles provided to guests
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
A vegetarian alternative menu is proposed in the restaurant
Answers last updated by Hotel e Spa Provençal
Hotel for Honeymoon
Hotel for Adults Only
Small Hotel
4-Star Hotel
Room Types
Deluxe Double StudioGuests will have a special experience as this studio provides a fireplace. Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned studio offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Deluxe Double StudioProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit offers 1 bed.
Superior SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit offers 1 bed.
Standard SuiteOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Superior SuiteOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Deluxe Queen Studio Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Standard SuiteOffering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit offers 1 bed.
Executive SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a minibar, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Standard Double SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features a minibar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.2
Very Good
No, Hotel e Spa Provençal doesn't have any pool.
Yes, a spa is available at Hotel e Spa Provençal. For more information, read the answers to the Spa questionnaire
Yes, Hotel e Spa Provençal welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel e Spa Provençal. For more information, read the answers to the Parking questionnaire