Hotel Santa Cruz
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Summary of reviewsHotel Santa Cruz, centrally located in the heart of Cangas de Onís, offers an exceptional stay for both tourists and business travelers. Its prime position, just steps away from the Roman bridge and the main street, provides convenient access to local attractions, shops and restaurants, making it an ideal base for exploring the natural beauty of the Picos de Europa and the nearby Covadonga lakes. Despite its central location, the hotel maintains a tranquil atmosphere, ensuring a peaceful retreat after a day of sightseeing.
Cleanliness is a standout feature consistently highlighted by guests. Both rooms and public areas are maintained to the highest standards, contributing to a comfortable and inviting atmosphere. The modern design and spaciousness of the rooms, combined with amenities such as large and comfortable beds and well-maintained bathrooms, enhance the overall positive experience. Hotel Santa Cruz is particularly praised for its family-friendly environment, offering spacious and functional rooms and a warm, welcoming atmosphere created by attentive and friendly staff.
The dining experience at Hotel Santa Cruz is highly regarded with the breakfast buffet earning exceptional praise for its variety and quality. Fresh orange juice, homemade pastries and natural smoothies are just a few of the highlights. Guests also commend the dinner offerings, noting the superb quality, variety and excellent value. The dining atmosphere is pleasant, supported by friendly and efficient staff.
The staff at Hotel Santa Cruz receives uniformly high praise for their attentiveness and friendliness. Whether at the reception or in the dining areas, the team is described as diligent, helpful and committed to ensuring a pleasant stay for all guests. This level of service contributes significantly to the hotel's warm and welcoming atmosphere.
Guests appreciate the complimentary WiFi for its strong, reliable connection, suitable even for video conferences. The availability of Netflix access is an additional bonus for many. The hotel also caters well to business travelers, offering convenient access to city spots and essential business amenities, although parking can occasionally be a challenge.
For families, the hotel offers a magical experience with convenient amenities and a friendly environment. Children enjoy the nearby playground and entertainment spaces, making it a great choice for family vacations.
While some minor drawbacks are noted, such as noise issues in certain rooms and occasional discomfort with the beds and pillows, the overall feedback is overwhelmingly positive. Hotel Santa Cruz's combination of modern comfort, exceptional cleanliness and outstanding service make it a strong choice within its three-star category with some guests even comparing it favorably to four-star establishments.
Categories
Cleanliness is a standout feature consistently highlighted by guests. Both rooms and public areas are maintained to the highest standards, contributing to a comfortable and inviting atmosphere. The modern design and spaciousness of the rooms, combined with amenities such as large and comfortable beds and well-maintained bathrooms, enhance the overall positive experience. Hotel Santa Cruz is particularly praised for its family-friendly environment, offering spacious and functional rooms and a warm, welcoming atmosphere created by attentive and friendly staff.
The dining experience at Hotel Santa Cruz is highly regarded with the breakfast buffet earning exceptional praise for its variety and quality. Fresh orange juice, homemade pastries and natural smoothies are just a few of the highlights. Guests also commend the dinner offerings, noting the superb quality, variety and excellent value. The dining atmosphere is pleasant, supported by friendly and efficient staff.
The staff at Hotel Santa Cruz receives uniformly high praise for their attentiveness and friendliness. Whether at the reception or in the dining areas, the team is described as diligent, helpful and committed to ensuring a pleasant stay for all guests. This level of service contributes significantly to the hotel's warm and welcoming atmosphere.
Guests appreciate the complimentary WiFi for its strong, reliable connection, suitable even for video conferences. The availability of Netflix access is an additional bonus for many. The hotel also caters well to business travelers, offering convenient access to city spots and essential business amenities, although parking can occasionally be a challenge.
For families, the hotel offers a magical experience with convenient amenities and a friendly environment. Children enjoy the nearby playground and entertainment spaces, making it a great choice for family vacations.
While some minor drawbacks are noted, such as noise issues in certain rooms and occasional discomfort with the beds and pillows, the overall feedback is overwhelmingly positive. Hotel Santa Cruz's combination of modern comfort, exceptional cleanliness and outstanding service make it a strong choice within its three-star category with some guests even comparing it favorably to four-star establishments.
Family Friendly Hotel
The hotel is located by the Sella River and offers free Wi-Fi throughout the property. It also features babysitting/child services, making it suitable for families.
Dog Friendly Hotel
Located in Cangas de Onís, offering a convenient location for exploring the surrounding natural beauty with your dog. It is tagged as dog friendly.
Accessible Hotel
Hotel Santa Cruz provides accessibility with entire units being wheelchair accessible and accessible by lift. Specific accessible room features include showers and toilets for disabled guests.
3-Star Hotel
Located in Cangas de Onís, this hotel is known for its wonderful service and comfortable accommodations. It provides easy access to nearby natural attractions, ensuring a memorable stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Business Hotel
Guest Reviews
Hotel Santa Cruz enjoys an enviable location in the heart of Cangas de Onís. Situated just steps away from the Roman bridge and the main street, the hotel provides immediate access to the town center, making it extremely convenient for visitors wanting to explore local shops, bars and restaurants. It's perfectly positioned for those looking to discover the natural beauty of the Picos de Europa and the nearby Covadonga lakes.
Guests frequently commend the hotel for its tranquil, peaceful setting despite being centrally located. This balance ensures that visitors can enjoy the vibrancy of the town while still having a quiet retreat to return to. The proximity to the bus station also adds to its convenience, offering easy connections to surrounding areas.
Cleanliness is another standout feature, consistently highlighted by guests. Both the rooms and the public areas of the hotel are maintained to a high standard, creating a comfortable and inviting atmosphere.
Overall, Hotel Santa Cruz’s unbeatable central location, combined with its high standard of cleanliness and convenient access to local attractions, makes it an ideal base for both sightseeing and relaxation in Cangas de Onís.
Hotel Santa Cruz's breakfast offerings have garnered exceptional praise from guests with many describing it as one of the best hotel breakfasts they've experienced. A common theme throughout the reviews is the impressive variety and quality of the food. The breakfast buffet is noted for its extensive selection, ranging from fresh orange juice, assorted fruits and cold cuts, to homemade jams, artisan breads and a diverse array of sweet and savory options.
Guests highlight the freshness and tastiness of the items with particular mentions of homemade pastries and natural smoothies. The buffet is constantly replenished, ensuring a satisfying experience for all, regardless of their dining time. Several reviews emphasize the breakfast's superb value with some mentioning that even though the breakfast isn't always included in the stay, it is worth the extra cost.
The breakfast service also receives high marks for being well-organized and maintaining hygiene standards, especially noteworthy during recent times. Staff friendliness and attentiveness contribute to the positive dining experience, making breakfast at Hotel Santa Cruz a delightful start to the day. Overall, the breakfast at Hotel Santa Cruz stands out for its variety, quality and excellent service, making it a standout feature of the hotel.
Hotel Santa Cruz offers an impressive dining experience with numerous guests praising both the breakfast and dinner. The breakfast buffet is described as spectacular with a wide variety of delicious and high-quality options. Dinner at the hotel is equally commendable with many noting the superb quality and variety of the meals. The high standard of service is frequently mentioned with staff being attentive and friendly, contributing to a pleasant dining atmosphere.
Guests particularly enjoyed the fine dining aspect of the evening meals, often highlighting the excellent quality-price ratio. The dinner menu is noted for its homemade items and the diverse selection it offers. Many reviewers appreciate that the dinner can be reserved as part of a package deal, making it convenient and cost-effective.
While some guests mentioned that the dinner service occasionally felt too pre-prepared or lacked variety, the majority found the dining experience to be more than satisfactory. The ambiance and cleanliness of the restaurant were also positively highlighted, although a few noted that it could get noisy during peak hours.
Overall, the dining experience at Hotel Santa Cruz is highly regarded with both breakfast and dinner receiving consistent praise for their quality and service. It’s recommended to experience the dinner menu while staying at the hotel, as it comes highly recommended for its delicious offerings and reasonable prices.
Hotel Santa Cruz frequently receives praise for its rooms' cleanliness and modern design. Guests appreciate the spaciousness in many rooms, describing them as large, well-decorated and comfortable with some rooms even boasting spectacular views. The beds are often highlighted for their comfort and size, ensuring a restful stay. Renovated and well-maintained bathrooms with modern fixtures, large showers and ample space add to the overall positive experience.
Many reviews note that the rooms are exceptionally clean, well-organized and equipped with modern amenities. The hotel staff also earns commendations for their exceptional service, contributing to a pleasant atmosphere.
However, there are a few consistent drawbacks. Certain rooms, particularly economy and attic-style ones, are noted for their small size, which can feel cramped, especially for multiple occupants. Noise can be an issue with some rooms lacking sufficient soundproofing and being subjected to street noise or sounds from neighboring rooms. Attic rooms are also reported to be quite hot and have low, uncomfortable ceilings. The absence of amenities like tea and coffee-making facilities and refrigerators is another recurrent point of feedback.
Overall, Hotel Santa Cruz provides a comfortable and modern stay with high standards of cleanliness and friendly service, although potential guests should be mindful of room size variations and possible noise issues.
Hotel Santa Cruz receives mixed feedback regarding their beds with many guests praising the comfort and size of the beds. Phrases such as "super comfortable bed," "very comfortable beds," and "comfortable mattress" appear frequently, suggesting that many visitors enjoy a good night's sleep here. The large and clean beds further add to the positive experience.
However, some guests felt that the pillows could be improved, citing issues like them being too flat, low or too warm. Furthermore, there are occasional concerns about bed discomfort with a few guests mentioning hard or soft mattresses and small bed sizes. Despite these issues, the clean rooms and high-quality bedding and bed linen are noted as positive aspects.
In summary, while the majority of guests find the beds at Hotel Santa Cruz to be comfortable and cozy, there are occasional remarks about subpar pillows and bed sizes. Improvements in these areas could enhance the overall sleep experience for future visitors.
'Hotel Santa Cruz' consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Reviews highlight the spotlessly clean rooms and bathrooms, noting the modern and comfortable amenities. Guests frequently describe the hotel's cleanliness as impeccable with high praise for both the general upkeep and specific attention to detail by the cleaning staff.
The rooms are described as spacious, tidy and modern, often maintained to a high standard. Public areas, including dining spaces and restrooms, are also kept in pristine condition, contributing to a fresh and welcoming atmosphere throughout the hotel. Exceptionally clean and well-maintained environments are common themes in the feedback, making it clear that the hotel prioritizes hygiene and comfort for its guests.
The attentive and friendly staff further enhance the positive experience with many guests appreciating the impeccable service alongside the cleanliness. The well-organized breakfast and other facilities are also mentioned favorably, indicating a comprehensive commitment to quality.
Overall, 'Hotel Santa Cruz' is highly recommended for travelers seeking a clean, comfortable and well-maintained stay, supported by outstandingly high standards of cleanliness and customer service.
Hotel Santa Cruz consistently receives high praise for its staff from guests. Words like "attentive," "diligent," and "helpful" are frequently mentioned, highlighting just how conscientious the team is. The reception staff particularly stand out for being "lovely," "fantastic," and "extremely helpful." Throughout the hotel, the employees are described as "very friendly" and "kind," often going above and beyond to ensure guests' needs are met. Guests frequently remark on the extraordinary quality of service, noting the staff's eagerness to assist with any requests. In the restaurant, the pleasant and efficient service is also a common highlight. The overall impression is one of a warm, welcoming atmosphere created by a genuinely friendly and professional team dedicated to making each stay exceptional.
Hotel Santa Cruz offers complimentary wifi and guests frequently praise its quality. Many reviewers highlight the strong and reliable connection with some noting that it was even perfect for video conferences. The internet service is viewed as excellent and provides good coverage throughout the hotel. The possibility to access Netflix with a personal account is a bonus for many. Overall, the wifi performance is considered very good to exceptional, contributing positively to the stay experience. However, it's worth noting that some guests encountered limited signal strength or power outlet issues for charging devices, which could affect the connectivity experience. Despite these minor setbacks, the complimentary wifi generally receives positive remarks.
Hotel Santa Cruz proves to be an ideal choice for family vacations, particularly for those traveling with children. The hotel is highly praised for its family-friendly environment, offering a comfortable and clean stay. Families appreciate the spacious and functional rooms with many noting that it meets their needs perfectly. The staff receives commendable attention for their helpfulness, creating a welcoming and homey atmosphere.
The family-run nature of the hotel adds a personal touch, contributing to a warm and attentive stay. Parents and children alike enjoy the nearby playground and the accessible entertainment space designed for kids. For sightseeing enthusiasts, the hotel's location is conveniently situated close to key attractions.
Guests highlight the affordability of the hotel, making it a budget-friendly option for families. Whether it's a short trip or an extended stay, the hotel provides all necessary amenities to ensure comfort for all family members, including infants. Overall, Hotel Santa Cruz is noted for its magical touch, promising enjoyable adventures and memorable family experiences.
Hotel Santa Cruz with its three-star rating, offers new, clean rooms filled with modern facilities, making it a comfortable and functional choice for travelers. Guests consistently praise the hotel for its great value and strong amenities, such as smart TVs and extendable beds. Despite its modest size, the rooms are updated, cozy and quiet, presenting an overall impression that often surpasses the typical expectations for a three-star hotel with some even comparing it favorably to four-star establishments.
The hotel ensures comfort and convenience with a pet-friendly policy, although this comes with an additional cleaning fee. The breakfast provided is particularly noted for its high quality, contributing to the hotel's attractiveness for those on a half-board basis. Facilities are described as modern and adequate, promising a pleasant stay for most travelers.
However, not all feedback is entirely positive. Some guests have mentioned issues with soundproofing, experiencing noise from neighboring rooms. There are also occasional service hiccups, such as mix-ups with bed preferences and an inability to check in before 14:00. Additionally, the power outlets in some rooms might need maintenance for charging devices.
In summary, Hotel Santa Cruz is highly regarded for its comfort, modernity and exceptional value, making it a standout option within its star category despite minor drawbacks.
The reviews for Hotel Santa Cruz highlight mixed feedback regarding the in-room jacuzzi and hot tub. While some guests enjoyed the whirlpool bathtub in the suite and described the jacuzzi as highly recommended and very clean, others noted issues such as a small jacuzzi that didn't fit two people well, a broken jacuzzi mechanism and a worn jacuzzi hot tub. Despite these drawbacks, there were positive mentions about the calm room with a hot tub and overall praise for the cleanliness and spa treatments available at the hotel. The facilities outside the rooms also received positive comments for being renovated and well-maintained.
Hotel Santa Cruz offers a convenient option for business travelers visiting the area. Centrally located, the hotel provides easy access to important city spots, making it an optimal choice for conducting business activities. While the facility offers standard business amenities and internet accessibility, parking can be a challenge, as nearby parking spaces are limited and often difficult to secure. Despite this, the hotel's prime location and essential services make it a competent choice for business trips.
Hotel Santa Cruz receives commendable feedback for its accessibility features. Guests appreciated the well-organized and easily navigable layout, noting no significant accessibility issues. The hotel's elevator, positioned close to the rooms, facilitated easy movement for guests using wheelchairs. Wide, well-lit hallways contributed to the ease of mobility within the premises, making the hotel user-friendly for people with disabilities.
Parking at Hotel Santa Cruz is another major highlight with free parking options nearby and spaces available just a few meters away. Visitors found parking both convenient and accessible with ample options and easy accessibility for cars, even though spaces were somewhat limited.
The general location of the hotel further adds to its accessibility charm, being centrally located and convenient to public transport. This provides guests with multiple options for getting around easily.
Room features such as comfortable beds and sufficient room sizes were positively noted. However, one minor drawback mentioned was the toilet being very close to the sink, which could pose some challenges for individuals with significant mobility issues. Despite this, the hotel overall is praised for being well-organized, making it a reliable choice for guests with disabilities.
Hotel Santa Cruz has been praised for its dog-friendly facilities and services. Guests appreciate that the hotel allows pets, offering a warm and welcoming environment for pet owners. Notable amenities include providing food and water bowls, as well as a bed for the dog, making accommodations very comfortable and considerate for canine companions. Many guests commend the friendly reception and empathy shown towards their pets.
The hotel has specific areas designated for walking pets, although dogs are not permitted inside dining areas. Some reviews mention a surcharge for pets, which some find a bit high, but this extra cost is often mitigated by the excellent treatment and provisions for pets. The staff’s helpfulness, including providing recommendations for local visits, adds to the positive experience.
While some guests noted occasional noise from dogs barking, the overall sentiment is that Hotel Santa Cruz offers great service and care for pets, making it a highly pet-friendly destination. The quality-price ratio is praised and the detail of providing pet amenities is seen as a thoughtful and welcoming touch.
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Location
Guests frequently commend the hotel for its tranquil, peaceful setting despite being centrally located. This balance ensures that visitors can enjoy the vibrancy of the town while still having a quiet retreat to return to. The proximity to the bus station also adds to its convenience, offering easy connections to surrounding areas.
Cleanliness is another standout feature, consistently highlighted by guests. Both the rooms and the public areas of the hotel are maintained to a high standard, creating a comfortable and inviting atmosphere.
Overall, Hotel Santa Cruz’s unbeatable central location, combined with its high standard of cleanliness and convenient access to local attractions, makes it an ideal base for both sightseeing and relaxation in Cangas de Onís.
Breakfast
Guests highlight the freshness and tastiness of the items with particular mentions of homemade pastries and natural smoothies. The buffet is constantly replenished, ensuring a satisfying experience for all, regardless of their dining time. Several reviews emphasize the breakfast's superb value with some mentioning that even though the breakfast isn't always included in the stay, it is worth the extra cost.
The breakfast service also receives high marks for being well-organized and maintaining hygiene standards, especially noteworthy during recent times. Staff friendliness and attentiveness contribute to the positive dining experience, making breakfast at Hotel Santa Cruz a delightful start to the day. Overall, the breakfast at Hotel Santa Cruz stands out for its variety, quality and excellent service, making it a standout feature of the hotel.
Dinner
Guests particularly enjoyed the fine dining aspect of the evening meals, often highlighting the excellent quality-price ratio. The dinner menu is noted for its homemade items and the diverse selection it offers. Many reviewers appreciate that the dinner can be reserved as part of a package deal, making it convenient and cost-effective.
While some guests mentioned that the dinner service occasionally felt too pre-prepared or lacked variety, the majority found the dining experience to be more than satisfactory. The ambiance and cleanliness of the restaurant were also positively highlighted, although a few noted that it could get noisy during peak hours.
Overall, the dining experience at Hotel Santa Cruz is highly regarded with both breakfast and dinner receiving consistent praise for their quality and service. It’s recommended to experience the dinner menu while staying at the hotel, as it comes highly recommended for its delicious offerings and reasonable prices.
Rooms
Many reviews note that the rooms are exceptionally clean, well-organized and equipped with modern amenities. The hotel staff also earns commendations for their exceptional service, contributing to a pleasant atmosphere.
However, there are a few consistent drawbacks. Certain rooms, particularly economy and attic-style ones, are noted for their small size, which can feel cramped, especially for multiple occupants. Noise can be an issue with some rooms lacking sufficient soundproofing and being subjected to street noise or sounds from neighboring rooms. Attic rooms are also reported to be quite hot and have low, uncomfortable ceilings. The absence of amenities like tea and coffee-making facilities and refrigerators is another recurrent point of feedback.
Overall, Hotel Santa Cruz provides a comfortable and modern stay with high standards of cleanliness and friendly service, although potential guests should be mindful of room size variations and possible noise issues.
Beds
However, some guests felt that the pillows could be improved, citing issues like them being too flat, low or too warm. Furthermore, there are occasional concerns about bed discomfort with a few guests mentioning hard or soft mattresses and small bed sizes. Despite these issues, the clean rooms and high-quality bedding and bed linen are noted as positive aspects.
In summary, while the majority of guests find the beds at Hotel Santa Cruz to be comfortable and cozy, there are occasional remarks about subpar pillows and bed sizes. Improvements in these areas could enhance the overall sleep experience for future visitors.
Cleanliness
The rooms are described as spacious, tidy and modern, often maintained to a high standard. Public areas, including dining spaces and restrooms, are also kept in pristine condition, contributing to a fresh and welcoming atmosphere throughout the hotel. Exceptionally clean and well-maintained environments are common themes in the feedback, making it clear that the hotel prioritizes hygiene and comfort for its guests.
The attentive and friendly staff further enhance the positive experience with many guests appreciating the impeccable service alongside the cleanliness. The well-organized breakfast and other facilities are also mentioned favorably, indicating a comprehensive commitment to quality.
Overall, 'Hotel Santa Cruz' is highly recommended for travelers seeking a clean, comfortable and well-maintained stay, supported by outstandingly high standards of cleanliness and customer service.
Staff
Wi-Fi
Family
The family-run nature of the hotel adds a personal touch, contributing to a warm and attentive stay. Parents and children alike enjoy the nearby playground and the accessible entertainment space designed for kids. For sightseeing enthusiasts, the hotel's location is conveniently situated close to key attractions.
Guests highlight the affordability of the hotel, making it a budget-friendly option for families. Whether it's a short trip or an extended stay, the hotel provides all necessary amenities to ensure comfort for all family members, including infants. Overall, Hotel Santa Cruz is noted for its magical touch, promising enjoyable adventures and memorable family experiences.
3 Star
The hotel ensures comfort and convenience with a pet-friendly policy, although this comes with an additional cleaning fee. The breakfast provided is particularly noted for its high quality, contributing to the hotel's attractiveness for those on a half-board basis. Facilities are described as modern and adequate, promising a pleasant stay for most travelers.
However, not all feedback is entirely positive. Some guests have mentioned issues with soundproofing, experiencing noise from neighboring rooms. There are also occasional service hiccups, such as mix-ups with bed preferences and an inability to check in before 14:00. Additionally, the power outlets in some rooms might need maintenance for charging devices.
In summary, Hotel Santa Cruz is highly regarded for its comfort, modernity and exceptional value, making it a standout option within its star category despite minor drawbacks.
Rooms with Jacuzzi / Hot-Tub
Business
Accessible
Parking at Hotel Santa Cruz is another major highlight with free parking options nearby and spaces available just a few meters away. Visitors found parking both convenient and accessible with ample options and easy accessibility for cars, even though spaces were somewhat limited.
The general location of the hotel further adds to its accessibility charm, being centrally located and convenient to public transport. This provides guests with multiple options for getting around easily.
Room features such as comfortable beds and sufficient room sizes were positively noted. However, one minor drawback mentioned was the toilet being very close to the sink, which could pose some challenges for individuals with significant mobility issues. Despite this, the hotel overall is praised for being well-organized, making it a reliable choice for guests with disabilities.
Dog Friendly
The hotel has specific areas designated for walking pets, although dogs are not permitted inside dining areas. Some reviews mention a surcharge for pets, which some find a bit high, but this extra cost is often mitigated by the excellent treatment and provisions for pets. The staff’s helpfulness, including providing recommendations for local visits, adds to the positive experience.
While some guests noted occasional noise from dogs barking, the overall sentiment is that Hotel Santa Cruz offers great service and care for pets, making it a highly pet-friendly destination. The quality-price ratio is praised and the detail of providing pet amenities is seen as a thoughtful and welcoming touch.
No, Hotel Santa Cruz doesn't have any pool.
No, a spa isn't available at Hotel Santa Cruz.
Yes, Hotel Santa Cruz welcomes dogs.
No, parking facilities aren't available at Hotel Santa Cruz.
No, Hotel Santa Cruz doesn't have a gym.
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