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Summary of reviewsThe Ume in Bali is celebrated for its serene and tranquil environment, offering visitors a peaceful retreat amidst lush rice fields and in close proximity to a picturesque beach with stunning sunset views. Its location provides an immersive countryside charm, ideal for those seeking relaxation away from the bustling tourist areas. Guests appreciate the spacious and modern accommodations, as well as the overall cleanliness of the hotel.
The hotel receives mixed reviews regarding its breakfast, with some guests satisfied while others were disappointed due to limited options and lack of on-site dining services. It is advised to plan ahead with cooking facilities or take advantage of food delivery services.
The rooms at The Ume are often praised for their spaciousness, comfort, and cleanliness. Many guests enjoy the large rooms with direct pool access and comfortable beds. However, there have been occasional concerns about bathroom maintenance and the cleanliness of bed linens. The ambiance is enhanced by a pleasant pool area, which is frequently highlighted as a standout feature due to its beauty and relaxing atmosphere.
The staff at The Ume are consistently commended for their friendliness and dedication, enhancing the overall experience with their welcoming and helpful demeanor. This level of service contributes significantly to making guests feel valued and cared for.
While the nearby beach, featuring striking black sand, is not suitable for swimming, it serves as a lovely spot for walks and appreciating the natural surroundings, despite some issues with litter and narrow paths.
In summary, The Ume offers a tranquil and immersive experience in Bali's countryside, with strong emphasis on guest satisfaction through spacious accommodations and friendly service, although some areas such as breakfast options and linen cleanliness could see improvements. Show more
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Categories
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
Small Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Deluxe RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a toaster in the well-fitted kitchenette. The double room also comes with a barbecue. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Guest Reviews
Location
The Ume boasts a serene sanctuary in the heart of Bali, offering a tranquil retreat away from the bustling tourist hubs. Nestled amidst lush rice fields, this hotel presents a genuine escape in a part of Bali that remains relatively untouched by commercialization. Its secluded location promises peace and quiet, ideal for those seeking relaxation away from the noise and chaos of more crowded areas.
Guests appreciate its proximity to the beach, with convenient access allowing for quiet strolls along the shore. The setting is notably peaceful, providing an opportunity to unwind in a calming environment complemented by spacious rooms and modern accommodations. Despite being distanced from Bali's city center, this setting affords an immersive experience into the countryside charm, with the lack of nearby amenities contributing to its off-the-beaten-path allure.
While the remoteness means grocery stores and other facilities are a short drive away, the pleasant surroundings more than compensate, offering a quintessential retreat for travelers longing for tranquility and rest. The spacious rooms and cleanliness add to the comfort, further enhancing the appeal of this hidden gem. The need for additional transport like scooters due to the distance from the bustling Canggu and city center adds a sense of adventure for those willing to embrace the tranquil isolation.
Breakfast
The Ume has sparked a range of opinions regarding its breakfast offerings. While some guests have remarked positively, citing a good breakfast experience, others have expressed disappointment due to the unavailability of breakfast options despite what was advertised. The hotel's isolated location might be a contributing factor, as guests noted the absence of nearby restaurants and the nearest breakfast spots being unreachable on foot. The lack of on-site dining services such as a bar or restaurant, as well as the inability to place breakfast orders at the reception, has left many guests feeling misled. To mitigate these challenges, visitors can take advantage of cooking facilities or opt for food delivery services, which the hotel fortunately allows. This mixed experience suggests that potential guests should plan accordingly to ensure a satisfying stay.
Rooms
The Ume hotel offers guests spacious and comfortable rooms, with the positive aspects highlighted by many. The large rooms and good-quality beds contribute to a pleasant stay, while the well-equipped spaces often include a comfortable work desk, a roomy wardrobe, and plenty of storage options. Visitors consistently mention the cleanliness of the rooms, emphasizing their maintenance and uncomplicated nature. Some rooms also provide direct access to the pool, adding to the relaxing atmosphere. Guests appreciate the hotel's well-maintained sinks, with one reviewer noting it as one of the best they've encountered in Bali.
However, certain aspects require attention. The condition of bathrooms has raised concerns, with some guests reporting issues with hygiene and infestations of ants. There have also been occasional complaints about cleanliness upon arrival, such as unclean bed sheets and the persistent presence of flies. A sewage smell and humidity-damaged walls have been noted in some rooms, suggesting maintenance could be improved. The hotel's decor leaves room for enhancement, but the overall friendly service from the staff and the calm environment help create a positive experience for many guests.
Beds
At The Ume, guests have shared mixed feelings about the beds. Many have praised the comfort and size, frequently describing them as large and wonderfully comfortable. However, alongside these positive remarks are concerns about the quality and cleanliness of the bedding. Some guests noted that the mattresses were low quality, and several raised issues about stained bed linens that were not fully addressed even after complaints. Additionally, the pillows drew criticism for being uncomfortably firm and excessively high. Overall, while many found the beds themselves to be comfortable, attention to bedding cleanliness and quality could enhance the overall sleeping experience.
Cleanliness
Among the guest reviews of The Ume, cleanliness emerges as a diverse topic, revealing a spectrum of experiences. Many guests compliment the hotel for its overall cleanliness, highlighting clean and comfortable rooms that offer good size and functionality. The accommodations are generally appreciated for their clean and uncomplicated nature, with some visitors noting the impressive cleanliness of the nearby black beach and the room's shower and bathroom.
However, there are instances where cleanliness did not meet expectations. Reviews mention stained towels and sheets that fail to maintain their whiteness, hinting at a need for improvements in laundry practices. A few guests encountered issues with mouldy pillows and stained bed linen, even after requests for changes. Problems were highlighted in shared areas, such as a kitchen that was not adequately cleaned, and bathrooms infested with ants, pointing towards areas for enhancement.
Despite these challenges, guests still value the overall care in room upkeep, but there remains room for improvement, particularly in the consistency of cleaning standards across the hotel. The hotel would benefit from addressing these concerns to ensure that guests uniformly experience the clean and comfortable stay they desire.
Staff
The staff at The Ume consistently receive praise for their friendliness and dedication. Guests frequently comment on how welcoming and helpful they are, contributing significantly to the overall positive experience. The team puts in extra effort, offering assistance even late into the evening. Their kindness is matched by a commitment to catering to guest needs, whether helping with food and snacks or simply ensuring a pleasant stay. The ambiance is further enhanced by the hotel’s strategic location, which provides a tranquil escape from the hustle and bustle, and a pleasant pool area where relaxation is encouraged. Overall, visitors can expect a warm, attentive service when visiting The Ume, enhanced by the amiability and professionalism of the staff.
Pool
The pool at The Ume is consistently praised by guests for its beauty and cleanliness. Described as both nice and amazing, it provides a relaxing spot for guests to cool down. The area around the pool contributes to a soothing atmosphere, making it a great feature of the hotel. Guests appreciate the good depth of the pool and the availability of loungers, adding to the overall enjoyment of their stay. The pool, nestled in a quiet environment, is often highlighted as the standout feature of the hotel, ensuring a calming and refreshing experience.
Beach
The Ume boasts close proximity to a nearby beach that offers stunning sunset views, ideal for leisurely walks to enjoy the surrounding natural beauty. This nearby stretch of sand allows guests to admire the ocean's majesty, although swimming is not recommended due to its condition. The beach features striking black sand, providing a unique and picturesque backdrop for photographs. Despite a lack of swimming options, guests appreciate its cleanliness and its proximity to the hotel. Additionally, the beach is accessible via a walkway, though some guests encounter challenges with litter and narrow paths. While this location near the sea isn't oceanfront, it provides a serene escape for those wanting to experience the calming sounds of the ocean in a tranquil setting.
Yes, The Ume has pool(s) that belong to one or more of the following categories: Outdoor Pool.