SunSquare Cape Town Gardens

Cape Town -33.93412900, 18.41480000 , Mill Street Gardens (Show on Map)
8.4
Very Good


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Summary of reviewsSunSquare Cape Town Gardens delivers a compelling blend of comfort, convenience, and service that appeals to a diverse range of travelers. Ideally situated beneath the iconic Table Mountain, the hotel offers breathtaking views and easy access to Cape Town’s major landmarks, including the V&A Waterfront and Company Gardens. Guests are frequently charmed by the serene garden and pool area, which provide a peaceful retreat from the bustling city. The hotel's accommodations are appreciated for their cleanliness and the stunning views, augmented by friendly and attentive staff who enhance the overall guest experience with exemplary service.

Breakfast at SunSquare Cape Town Gardens stands out for its variety and freshness, widely regarded as a superb start to the day. The dining experience, while generally positive with tasty dishes and polite service, could benefit from greater menu variety and service efficiency. Rooms are praised for their spaciousness and cleanliness, although some guests recommend careful consideration of room options for larger families due to space limitations. The commitment to cleanliness and modern facilities, alongside thoughtful staff service, creates a welcoming atmosphere.

Amenities such as reliable Wi-Fi, a well-equipped gym, and outstanding parking facilities add to the hotel’s appeal. The pool area, consistently highlighted as an enjoyable feature, offers a relaxing escape. The hotel is notably family-friendly, providing a host of activities and amenities that cater to both children and adults. Beds tend to be comfortable, though there are isolated tips for improvement regarding some mattresses and bedding.

Overall, SunSquare Cape Town Gardens offers a well-rounded, accommodating experience, making it an excellent choice for travelers seeking a balance of relaxation and adventure in Cape Town.
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Dog Friendly Hotel
This hotel features Sunpet friendly rooms fitted with hygienic vinyl flooring. SunPets receive a welcome treat, bedding, and access to bowls, mats, and toys. Pets can dine with their families on the terrace or at the Zepi restaurant, with meals available from the SunPet Gourmet Menu.

Hotel with Gym
SunSquare Cape Town Gardens offers a fitness area. It provides essential equipment for a quick workout.

4-Star Hotel
Identified as a 4-star hotel located in the Gardens area of Cape Town, providing comfortable and well-equipped rooms. Offers a quality stay experience in a vibrant part of the city.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Standard Queen Room - Non-Smoking These rooms have great views of either Table Mountain or the city centre, and come with an en suite shower-bath combination or shower only, a telephone, satellite TV as well as individually controlled air conditioning units. Other features in the rooms include ultramodern writing desks, an in-room bar fridge and an electronic safe.

Double Room with Two Double Beds - Non-Smoking Family Rooms offer great views of either Table Mountain or the city centre, and come with an en suite shower-bath combination or shower only, a telephone, satellite TV, as well as individually controlled air conditioning units. Other features in the rooms include ultramodern writing desks, an in-room bar fridge and an electronic safe.

Suite - Non-Smoking This spacious, air-conditioned suite is equipped with a seating area, desk and TV.

Guest Reviews
8.4
Very Good
Location
Nestled beneath the iconic Table Mountain, SunSquare Cape Town Gardens offers a prime location that travelers find both convenient and picturesque. The hotel's strategic positioning allows guests easy access to popular landmarks such as the V&A Waterfront, Company Gardens, and the vibrant Kloof Street, renowned for its selection of restaurants and bars. Visitors appreciate the proximity to shopping centers and the CBD, while still enjoying a peaceful environment away from the city's hustle and bustle.

The hotel attracts families and solo travelers alike with its centralized location, making it an ideal starting point for exploring the best of Cape Town. Guests frequently commend the breath-taking views of Table Mountain and Lion's Head, accentuated by the hotel's placement. This accessibility, combined with amenities such as free, secure parking, makes it easy for guests to explore the wider city and beyond.

The serene garden and pool area further add to the charm, offering a quiet retreat amidst the vibrant city. Accommodations are noted to be clean and comfortable, offering good value for money. Consistent praise is given to the staff for their friendly and helpful service, enhancing the overall guest experience. With a delightful breakfast offering and various facilities, SunSquare Cape Town Gardens provides an accomodating and pleasant base for a Cape Town adventure.

Breakfast
The breakfast experience at SunSquare Cape Town Gardens consistently receives positive remarks from guests, often highlighting the variety and quality of options available. Guests praise the deliciousness and freshness of the breakfast, describing it as superb, devine, and top-notch. The buffet is noted for its wide range of choices, catering to different tastes and dietary needs, including continental and English styles. Many guests appreciate the inclusion of fresh fruits and cereals, and several point out the availability of freshly cooked eggs and omelettes prepared to order.

Despite some comments about the repetitive nature of the menu, many reviews consistently acknowledge the breakfast as excellent, with people enjoying the diversity offered. Guests often remark on the friendliness and helpfulness of the staff, contributing to the enjoyable dining atmosphere. The relaxed and casual setting enhances the experience, making breakfast at SunSquare Cape Town Gardens a memorable start to the day. The attention to detail provided by the hotel staff, including accommodating special requests, adds a personalized touch that guests greatly value. Overall, the breakfast at SunSquare Cape Town Gardens is well-regarded for its ample choices, delightful flavors, and attentive service.

Dinner
The dining experience at SunSquare Cape Town Gardens offers a mix of positive feedback and suggested areas for improvement. Guests frequently commend the quality of the food, describing it as good and tasty, with specific dishes like margarita and Hawaiian pizza receiving praise. The mussels and wings also stood out as particularly delightful choices. The hospitality and politeness of the restaurant staff enhance the dining experience, contributing to an overall enjoyable atmosphere.

However, the dinner menu does draw some criticism for being limited. While the menu changes daily, which some find appealing, the options can feel restricted, leading to a few guests seeking meals outside the hotel. Service consistency appears to be an issue, with some experiencing delays and suggesting an increase in staff during busy periods.

Despite these challenges, the restaurant is noted for serving dinner at reasonable prices and consistently providing good quality meals. Overall, while the dining experience is generally positive, some enhancements in menu variety and service efficiency could further elevate guests' experiences.

Rooms
SunSquare Cape Town Gardens offers a mixed experience when it comes to its accommodations. Guests frequently highlight the spaciousness and cleanliness of the rooms, noting that they are well-equipped with essential amenities. Many visitors appreciated the stunning views of Table Mountain from their rooms, adding a pleasant touch to their stay. The rooms often feature comfortable beds and are generally described as neat and well-maintained. Daily housekeeping is thorough, leaving the rooms spotless.

However, there are some recurring issues with room size, particularly for families. While some family rooms are found to be sufficient, others are noted as cramped when accommodating four people. Several guests have experienced small and poorly designed bathrooms, which can detract from the overall comfort. Occasionally, guests have encountered problems with room allocation upon arrival, although staff members are typically friendly and quick to resolve such issues.

The hotel offers a good breakfast, adding value to the stay, and the staff's attentiveness contributes to a welcoming atmosphere. Overall, SunSquare Cape Town Gardens provides comfortable and clean accommodations, ideal for couples or small groups, but larger families may want to consider room options carefully due to space limitations.

Beds
SunSquare Cape Town Gardens receives a mixed bag of reviews concerning its beds, with a significant leaning towards comfort. Many guests praise the hotel for its cozy and comfortable beds and pillows, highlighting them as a noteworthy feature of their stay. The beds are often described as great, big, and providing a good night's sleep, complemented by good bedding.

However, some reviews suggest areas for improvement. There are mentions of beds being too hard or noisy, potentially due to old springs. Certain guests find the beds to be a bit narrow, creaky, or situated high on wooden platforms, which might not suit everyone's preferences. Some comments raise concerns about the comfort level, with specific suggestions to replace or upgrade the beds to address issues like sagging mattresses or beds that felt outdated.

Despite some mixed feedback, the overall impression is that SunSquare Cape Town Gardens generally offers comfortable accommodations with good value for the price, encouraging travelers to consider the hotel for its positive aspects.

Cleanliness
SunSquare Cape Town Gardens stands out for its commendable cleanliness and accommodating staff, creating a welcoming experience for guests. Visitors frequently appreciate the well-maintained rooms, which are noted for being clean and tidy, often exceeding guest expectations regarding comfort. The modern facilities, including clean bathrooms stocked with high-quality toiletries, contribute to a pleasant stay. Guests consistently highlight the friendly and helpful nature of the staff, enhancing the overall atmosphere of the hotel.

Although the hotel's carpets in some rooms appear to be in need of an upgrade or deep cleaning, the pristine condition of the rest of the property, including public areas and the pool, leaves a lasting favorable impression. The scrumptious breakfast offerings further complement the positive environment, adding to the appeal for families and individuals alike.

In addition to cleanliness, the hotel is lauded for its good location, offering easy access to nearby amenities. The balance of cleanliness, comfort, and thoughtful service positions SunSquare Cape Town Gardens as a solid choice for those visiting the area.

Staff
SunSquare Cape Town Gardens is a hotel renowned for its exceptional staff service, which consistently impresses guests with their warmth and professionalism. The team is noted for being friendly, helpful, and accommodating, often going above and beyond to ensure guests feel at home. The reception staff, in particular, receive high praise for their attentiveness and readiness to assist with any needs, making check-in and check-out seamless experiences.

Guests often highlight the personalized attention received, with many noting that the staff's friendly demeanor adds a welcoming atmosphere to the hotel. Even minor services, such as towel provisions at the pool, are delivered with a meticulous touch that enhances the overall guest experience. Despite a minor hiccup in the restaurant service noted by a few, the majority consensus underscores the staff's exceptional ability to deliver quality customer care consistently.

Their ability to consistently keep smiles on their faces and remain attentive and supportive is a testament to the hotel's commitment to hospitality. This wonderful customer service has left a memorable impression on visitors, making staff interactions a highlight of their stay at SunSquare Cape Town Gardens.

Wi-Fi
SunSquare Cape Town Gardens offers a generally reliable Wi-Fi experience, particularly noted as excellent in certain areas. Guests have commented positively on seamless connectivity that supports various online activities. Although there are occasional hiccups with spotty connections, these issues seem to be addressed promptly, maintaining overall accessibility. However, some travelers have encountered significant connectivity issues, especially in rooms and certain floors, where even basic applications like messaging can face delays. Despite these setbacks, the Wi-Fi quality is praised in communal areas such as the reception, ensuring that guests can stay connected during their stay.

Gym
The gym at SunSquare Cape Town Gardens provides a convenient option for fitness enthusiasts and families alike, offering a space for exercise that adds to a pleasant stay. While some guests appreciate the presence and functionality of the gym, noting that it is well-equipped and serves as a nice perk to occupy the kids in the mornings and evenings, there are suggestions for improvement. Some visitors observed that the gym is small and could benefit from additional space and modern equipment to better cater to diverse workout needs. Despite its limitations, the fitness center seems to be a valued feature for those prioritizing exercise during their hotel stay.

Pool
SunSquare Cape Town Gardens features a charming pool area that consistently impresses visitors. Nestled amidst a lovely garden, the pool provides a serene escape from city life. Guests appreciate the substantial size of the heated pool, making it an attractive spot for families and children who particularly enjoy the warm waters. The spacious environment is perfect for unwinding, and towels are readily offered, ensuring a comfortable experience.

The pool area is frequently described as cool and refreshing, with inviting surroundings that entice guests to relax and soak up the ambiance. Staff provides exceptional service, contributing to an enjoyable visit, while clean facilities complement the overall experience. Though the pool closes early and can become crowded, these minor drawbacks do not overshadow the positive aspects.

In addition to the pool, guests have praised the hotel's attentive staff and well-maintained rooms. The combination of great service, peaceful accommodations, and the delightful pool area makes SunSquare Cape Town Gardens a memorable destination for a leisurely getaway.

Parking
SunSquare Cape Town Gardens offers a highly appreciated parking experience for its guests, marked by convenience and security. The hotel provides ample and spacious on-site parking at no extra charge, which is considered a significant advantage, especially for those using rental cars. Guests frequently highlight the parking as safe, secure, and easily accessible, adding to the overall value of staying at the hotel. With an advantageous location and lovely views of Table Mountain, the hotel ensures that its parking facilities are more than adequate, making it an outstanding choice for visitors who prioritize vehicle safety and convenience. However, potential visitors should be aware that there has been a rare incident regarding vehicle security, emphasizing the importance of remaining cautious. Despite this, the large parking lot and free, under-roof parking options add to the hassle-free travel experience.

Family
SunSquare Cape Town Gardens proves to be a family-friendly haven with numerous positive attributes, particularly when it comes to accommodating families with children. The hotel offers a welcoming environment, with a dedicated recreation area and a playful swimming pool equipped with toys, making it an ideal spot for families. Guests particularly appreciate the hotel's cleanliness, both in public spaces and private rooms, as well as the helpful and friendly staff, especially at the reception.

The location at the foot of Table Mountain provides not only a picturesque backdrop but also a sense of safety for families to explore the surroundings. The family rooms are praised for their practicality and comfort, though some guests note that they can be small for larger families. Despite this, the overall experience is enhanced by the hotel's pet-friendly policies, making it a comprehensive retreat for both human and furry family members. SunSquare Cape Town Gardens offers a central, budget-friendly option that caters well to the needs of families, ensuring an enjoyable stay for both young ones and their parents.

Dog Friendly
SunSquare Cape Town Gardens stands out as a pet-friendly oasis for travelers who want to include their furry friends in their adventures. The hotel’s commitment to accommodating pets is evident, with thoughtful touches like providing beds, bedding, and bowls for their four-legged guests. Guests appreciate the welcoming nature of the staff, who are not only friendly but go the extra mile to ensure a comfortable stay for both human and animal guests. The staff's genuine affection for pets adds to the warm atmosphere, making pets like Coco, the Yorkie, feel right at home. While there is an extra charge for bringing pets, many find the seamless experience and extra pet-friendly amenities well worth it. However, some guests noted that having dogs in dining areas might raise hygiene concerns. Overall, SunSquare Cape Town Gardens is highly regarded for its exceptional pet accommodations, allowing guests to create memorable experiences with their furry companions.


Yes, SunSquare Cape Town Gardens has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at SunSquare Cape Town Gardens.

Yes, SunSquare Cape Town Gardens welcomes dogs.

Yes, parking facilities are available at SunSquare Cape Town Gardens.

Yes, SunSquare Cape Town Gardens has a gym.

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