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Summary of reviewsHotel Mar consistently receives positive reviews, particularly for its prime location and excellent service. Guests lauded its convenient placement near the beach, city center and various attractions like restaurants, supermarkets and even a winery. This central positioning allows easy exploration of the area on foot, making it a desirable spot for travelers.
The hotel's offerings extend beyond location; cleanliness is a strong point with many visitors praising the spotless rooms and pristine facilities including the pool area. Daily housekeeping maintains a high standard of cleanliness, enhancing the overall guest experience. The staff also play a crucial role, frequently receiving compliments for their friendliness, politeness and exceptional service, which contributes significantly to the hotel's welcoming and pleasant atmosphere.
Breakfast at Hotel Mar is another major highlight, described as wonderful, excellent and fabulous by numerous guests. The variety and quality of the offerings, including fruits, cold cuts, cakes, breads and good coffee, add to the positive experience. While a few guests suggested improvements like adding natural juices and cheese bread, the general sentiment remains highly favorable.
The swimming pool is a standout feature, often described as huge, super clean and well-maintained. Its inviting nature and convenient temperature make it a significant draw for guests seeking relaxation.
Despite the largely favorable feedback, some areas need attention. The room quality is mixed; while many found them spacious, comfortable and clean, others noted issues with outdated bathrooms, noisy air conditioning and uncomfortable pillows and mattresses. The room sizes also varied with some being too small for comfort.
The free Wi-Fi service, however, has been a consistent disappointment with many guests reporting weak signals and unreliable connectivity, primarily limited to outdoor areas.
In summary, Hotel Mar is highly regarded for its strategic location, excellent service, cleanliness and appealing amenities such as the breakfast and pool. Attention to room renovation and improved Wi-Fi could further enhance the guest experience, but overall, it remains a top choice for travelers looking to enjoy both relaxation and easy access to local attractions. Show more
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Categories
Hotel with Swimming Pool
This hotel has both indoor and outdoor pools. It gives guests options for swimming and relaxation regardless of the weather.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi for guests. Specific details regarding internet speed or coverage are not available, but the presence of Wi-Fi is confirmed.
Accessible Hotel
Hotel Mar is wheelchair accessible and provides accessible parking. It also features bathrooms with showers and rooms/facilities designed for guests with disabilities.
3-Star Hotel
Centrally situated, this hotel offers easy access to nearby attractions and provides comfortable accommodations. It is appreciated for its convenient location and essential amenities.
Hotel with Outdoor Pool
Hotel Mar offers an outdoor swimming pool and a sun terrace with views of the pool. Guests can also utilize a games room and a snack bar.
Hotel near The Beach
Hotel for Honeymoon
Room Types
Standard SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower. This suite has a minibar, a wardrobe, a flat-screen TV and a balcony. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Mar boasts an enviable location that has been highly praised by its guests. Conveniently situated close to the beach, the city center, restaurants, supermarkets and a variety of attractions, it offers unparalleled accessibility. Guests appreciate being able to walk to key points of interest, including the market, playground and even a winery. The strategic and central positioning makes it an ideal spot for those wanting to explore the full breadth of what the area has to offer on foot.
Apart from its prime location, the hotel is noted for its cleanliness, hospitality and excellent service. The attentive and friendly staff contribute to a comfortable and pleasant stay, enhancing the overall experience. Furthermore, the on-site facilities, such as the swimming pool and the breakfast offering, are frequently highlighted as being very good, adding more value to the guest experience.
Overall, Hotel Mar stands out for its perfect blend of location, convenience and quality service, making it a top choice for travelers looking to enjoy both relaxation and easy access to local attractions.
Breakfast
Hotel Mar's breakfast offerings have received widespread acclaim from its guests. Phrases like wonderful, very good, excellent and fabulous frequently appear in the reviews, underscoring the overall positive sentiment. The breakfast is described as complete with many well-served options that include a variety of fruits, cold cuts, cakes, breads and good coffee. Guests appreciate the cleanliness and organization of the breakfast area, making the experience even more enjoyable.
While most guests were pleased with the breakfast, labeling it delicious, tasty and perfect, a few mentioned that the selection could be better or more varied. Some suggestions included adding natural juice and cheese bread to enhance the offerings further.
Overall, the breakfast at Hotel Mar stands out for its variety and quality, contributing positively to the overall guest experience.
Rooms
Hotel Mar offers a range of experiences when it comes to its rooms. Many guests found the rooms to be spacious, comfortable and exceptionally clean, contributing to a cozy and pleasant environment. Reviewers frequently mentioned the helpful staff and efficient check-in and check-out processes, which add to the overall sense of organization at the hotel.
However, some aspects of the accommodations need attention. A few guests noted issues with the maintenance of the rooms, including old bathrooms, noisy air conditioning and non-functional showers. The pillows and bed linens were often described as uncomfortable and some visitors pointed out that the room sizes can vary significantly with several rooms being too small or cramped for comfort.
Despite these concerns, the hotel offers good value for the price with simple but clean and comfortable rooms. Improvements seem necessary in the areas of room renovation and overall upkeep, particularly in the older rooms and bathrooms. Proper attention to these details would likely enhance the guest experience at Hotel Mar.
Beds
Hotel Mar offers a mixed experience when it comes to the beds and bedding quality. Several guests have praised the beds, describing them as comfortable or even super comfortable. However, there are consistent complaints about the pillows with many guests finding them hard, uncomfortable or in urgent need of replacement. Some reviews also mentioned issues with the mattresses, noting that they can be very hard or even terrible in some cases. The single beds in particular received criticism for feeling unstable. While some guests enjoyed a restful sleep thanks to the comfortable beds, others found that the hardened pillows detracted from their overall comfort.
Cleanliness
Hotel Mar has received an array of feedback concerning its cleanliness with a strong emphasis on positive experiences. The overall consensus among guests is that the hotel maintains a high standard of cleanliness. The rooms are described as spotless and impeccably clean with daily housekeeping ensuring everything remains in pristine condition. Guests frequently highlighted the cleanliness of both the facilities and the accommodating pool area, noting it as very clean and wonderful.
The hotel staff, especially those responsible for cleaning, are often praised for their politeness, attentiveness and exceptional service. The consistent daily cleaning routine was noted to be thorough, leaving no musty smells or overlooked areas. Many reviews described the hotel as very clean and well-organized, contributing significantly to their pleasant stays.
However, not all feedback was uniformly positive. Some guests remarked on areas needing improvement, mentioning occasional lapses in room cleanliness and the presence of insects which detracted from their experience. There were also mentions that the hotel appeared dated, which might contribute to the perceived cleanliness issues for some.
Despite these occasional shortcomings, the dominant impression remains one of meticulous cleanliness and attentive housekeeping, making it a favored choice for many travelers prioritizing a clean and well-kept lodging.
Staff
The staff at Hotel Mar consistently receive high praise for their exceptional service. Guests have highlighted their friendliness, politeness and attentiveness with many pointing out the outstanding hospitality provided by individuals like Nathalia. Reviewers frequently mentioned the excellent and cohesive service from all team members, noting their efficiency and quick response to requests. The cordial and well-mannered demeanor of the employees stood out with many appreciating their courteous and kind nature. The hotel's reception staff is particularly commended for their helpfulness and professionalism, aiding in a seamless experience for visitors. Overall, the staff's dedication to ensuring guest satisfaction contributes significantly to the pleasant atmosphere at Hotel Mar.
Wi-Fi
Visitors to Hotel Mar have consistently expressed dissatisfaction with the hotel's Wi-Fi service. Noticeably, internet access is restricted primarily to outdoor areas and the connectivity inside the rooms is virtually non-existent. Guests have reported weak signals, frequent outages and overall poor quality of the internet. Many reviewers noted that the Wi-Fi performance was unreliable, slow and often failed to work at all within the confines of their rooms. The issues seem prevalent enough that some guests were unaware that Wi-Fi was available, underscoring the need for significant improvements in the hotel's internet infrastructure.
Pool
Hotel Mar boasts an exceptional pool that is a standout feature, receiving consistent praise for its size, cleanliness and overall quality. The pool is described as huge with some guests noting it as the largest they've ever seen in a hotel. Visitors appreciate its cleanliness and maintenance, making it a super clean and inviting place to swim. The spacious and well-kept pool area adds to the hotel's appeal, offering plenty of room for guests to relax and enjoy. With comments highlighting the pool as wonderful, sensational and above average, it's clear that this amenity plays a significant role in enhancing the guest experience. The convenient location of the pool and its warm temperature further contribute to its high ratings. Overall, the pool at Hotel Mar is a major draw, complementing the hotel's excellent service and making it a worthwhile choice for travelers seeking relaxation and enjoyment.
Beach
Hotel Mar boasts a prime location, highly praised for its proximity to the beach. Guests consistently highlight how the hotel is just a short walk, often less than two minutes, from the lovely Praia Pedra da Freira. This makes it incredibly convenient for beach lovers wanting to maximize their time by the ocean. In addition to its beachside charm, the hotel is also within walking distance of the city center, offering easy access to local attractions and amenities.
Despite the convenience, some guests feel the beaches in Caraguatatuba may not meet high expectations, suggesting a half-hour trip to Ubatuba for a superior beach experience. Overall, the hotel's close proximity to both the beach and the heart of the city makes it a well-placed choice for visitors.
Yes, Hotel Mar has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Mar.
No, Hotel Mar doesn't allow dogs.
No, parking facilities aren't available at Hotel Mar.