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Summary of reviewsCampanile Carcassonne Est - La Cité excels in providing a practical and comfortable stay for a range of guests. Strategically located just off the highway, it offers easy access for travelers by car and serves as a serene stopover. Its proximity to the historic medieval city of Carcassonne, as well as essential amenities like supermarkets and restaurants, make it an ideal choice for tourists seeking convenience without the bustle of the city center. The parking facilities also receive high marks for being secure and ample, enhancing the overall travel experience.
The rooms are frequently noted for their comfort and cleanliness with modern furnishings and a quiet atmosphere contributing to a relaxing stay. Bedding is particularly praised for being exceptionally comfortable, ensuring a good night's sleep. While some rooms could benefit from minor updates, overall, the accommodations are considered modern, clean and cozy. The hotel's small pool and the lovely views of Carcassonne Castle add charm to the stay.
Breakfast at the hotel offers a generous and varied spread that many guests enjoy, though some feel it could be more reasonably priced. Dinner reviews are mixed but generally lean towards positive with mentions of good quality meals and a convenient on-site dining experience. The restaurant provides a decent menu with some guests appreciating the salad buffet and kid-friendly options.
Cleanliness is generally well-regarded, despite isolated incidents that suggest inconsistencies. Many guests find the hotel spotless, adding to the comfort of their stay. The staff at the hotel receive consistent praise for their friendliness, professionalism and attentiveness, creating a welcoming environment for guests. Their efforts significantly enhance the overall atmosphere of the hotel.
The WiFi service receives generally positive marks with most guests finding it reliable and strong, though there are occasional connectivity issues. Families find the hotel particularly accommodating with amenities like a dedicated kids' play area and a budget-friendly children's menu, making it a solid option for family travel.
In summary, Campanile Carcassonne Est - La Cité stands out as a well-located, clean and comfortable hotel with excellent staff and convenient amenities, making it a recommended choice for travelers exploring the historic marvels of Carcassonne. Show more
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Categories
Hotel near Golf Courses
Located on the east side of Carcassonne, this hotel is mentioned as being near the golf course, offering practical access for golfers. It provides standard amenities for a comfortable and convenient stay. [12 (from previous search)]
Family Friendly Hotel
This hotel provides a comfortable base for exploring Carcassonne. Its proximity to the Cité makes it a convenient option for families interested in sightseeing.
Hotel with Parking
This hotel offers parking and is located near the Cité. Its amenities and location make it a practical choice for visitors.
Cheap Hotel
This hotel offers a convenient location and comfortable accommodations. It is a popular choice for travelers looking for a budget-friendly option close to the city's main attractions.
Accessible Hotel
This Campanile hotel offers notable accessibility features for guests with disabilities, including wheelchair accessibility and specific disabled rooms. The hotel facilities are designed to accommodate those with reduced mobility and is easily accessible by car.
3-Star Hotel
This hotel is located near the medieval city and offers an outdoor pool and air conditioning. It provides a range of services and amenities for a comfortable stay.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Superior Double RoomThe rooms have a private bathroom and an LCD TV. They also have tea and coffee making facilities.
Three double rooms can welcome guests with reduced mobility.
Superior Twin RoomThe rooms have a private bathroom and an LCD TV. They also have tea and coffee making facilities.
Superior Triple Room - 1 Double Bed & 1 Single BedThe rooms have a private bathroom and an LCD TV. They also have tea and coffee making facilities.
Superior Triple Room with 3 Single BedsThe rooms have a private bathroom and an LCD TV. They also have tea and coffee making facilities.
One Double Bed 3 Single BedsThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests.
Guest Reviews
8.0
Very Good
Location
Campanile Carcassonne Est - La Cité is notably well-positioned for travelers looking for convenience and tranquility. Situated just off the highway, it boasts easy accessibility for those arriving by car and makes for a serene stopover night. While it is nestled in a commercial and industrial area, guests find it convenient, particularly with nearby supermarkets like Aldi and Lidl, as well as a variety of restaurants including McDonald's and Buffalo Grill.
The hotel is a short drive from the center of Carcassonne and the historic medieval city, making it a strategic location for tourists wishing to explore the renowned citadel without being in the midst of the city's hustle and bustle. Many guests note the location is relatively peaceful and quiet, perfect for relaxation. Despite being a bit distant from downtown, it's still close enough for a quick drive to significant attractions with some guests able to reach the medieval city within 5 to 10 minutes by car.
Proximity to major roads and the motorway makes it an attractive choice for those continuing their travels. The hotel's strategic position also lends itself to easy parking, which guests appreciate, further simplifying their travel experience. Even though it is far from the city center by foot, transport options are available for those preferring not to walk.
Overall, Campanile Carcassonne Est - La Cité's accessible location near the highway, the citadel and essential amenities makes it a practical and comfortable option for both short stays and exploring the historic marvels of Carcassonne.
Breakfast
The breakfast at Campanile Carcassonne Est - La Cité receives mixed reviews from guests. Many find the breakfast to be very good with ample variety and good quality, often describing it as hearty, generous and including a good spread of both sweet and savory options. The buffet breakfast, in particular, garners praise for its abundance and varied selections. Some guests particularly appreciate the coffee and pastries available in the morning.
However, there are common criticisms regarding the value for money with several guests feeling that the breakfast is too expensive for what is offered. Some mention that certain items like croissants and bread appear to be of industrial quality and occasionally the buffet lacks freshness. There are specific notes about the breakfast lacking savory options and essential items like scrambled eggs or bacon.
Service-wise, breakfast seems well-regarded, though there are mentions of operational hiccups such as a lack of staff during busy periods and occasional delays in replenishing items. Despite these issues, the overall feedback indicates that most guests find the breakfast experience at Campanile Carcassonne Est - La Cité satisfactory, though with room for improvement in terms of variety and cost.
Dinner
Overall, the dining experience at Campanile Carcassonne Est - La Cité receives mixed feedback from guests. On the positive side, many appreciated the convenience of having dinner on-site and found the meals to be of good quality and reasonably priced, particularly highlighting the kid's menu and salad buffet. The varied and hearty evening meals, including options for buffet appetizers and desserts, were well-received by some. Guests also praised the excellent catering, delicious evening meals and well-cooked dishes, noting that skewered meat or fish cooked on the grill with grilled vegetables was a nice touch.
However, there were several areas of concern. Some reviews mentioned that the dinner buffet was scarce and the quality inconsistent with particular criticism directed at the slow service and limited menu options. Issues such as a fatty steak, cold chicken chorizo burger and industrial pastries and bread led some guests to describe their meals as mediocre or disappointing. The necessity for dinner reservations and the occasional closure of the restaurant, as well as the long waits for food, were also points of frustration.
Despite these shortcomings, the hotel's restaurant remains a viable option for those looking for a convenient meal during their stay with the potential for a pleasant dining experience if the issues mentioned are addressed.
Rooms
Campanile Carcassonne Est - La Cité offers rooms that stand out for their comfort and cleanliness. Many guests praised the rooms for being spacious and well-organized with modern furnishings and a quiet atmosphere. The bedding is often mentioned as very comfortable, adding to the overall comfort of the stay. Cleanliness is a consistent highlight with several reviews noting the rooms as very clean and well-maintained.
However, room sizes do vary with some guests finding them a bit small, particularly for three people and noting that extra beds were sometimes not prepared. The bathrooms, while clean, seem to be a bit on the smaller side and at times, badly designed. Some rooms also showed minor signs of aging, like stains on carpets and a need for better room equipment, such as a bigger fridge.
Despite these occasional drawbacks, the overall impression is one of a modern, comfortable and clean hotel. The soundproofing and air conditioning contribute to the quiet and calm environment. The hotel also features a small but refreshing pool, a restaurant and friendly, helpful staff, adding to the positive experience. Guests particularly appreciated rooms with views of Carcassonne Castle and noted that the quality-price ratio was well respected.
Beds
Nestled in the scenic locale of Carcassonne, the 'Campanile Carcassonne Est - La Cité' has garnered much praise for its bedding accommodations. Visitors frequently commend the hotel for its exceedingly comfortable beds and high-quality bedding, which contribute to a restful night's sleep. The rooms themselves boast very large, clean and comfortable beds, ensuring both space and coziness. The bedding is consistently described as very comfortable, cozy and conducive to a good night’s rest.
For those staying in rooms designed for people with reduced mobility, the bedding and facilities have been particularly well-received. Some reviews do suggest that certain beds could benefit from mattress upgrades and better pillows, but these details do not significantly overshadow the overall comfort provided. While isolated mentions of sagging or hard mattresses in specific scenarios exist, the predominant sentiment is one of satisfaction with the plush, big beds that offer a serene sleeping experience.
Overall, the 'Campanile Carcassonne Est - La Cité' excels in offering guests a comfortable and pleasant stay, largely attributed to its superior and accommodating bedding arrangements.
Cleanliness
At Campanile Carcassonne Est - La Cité, guests have shared a mixed experience regarding the hotel's cleanliness. Many visitors positively noted that the rooms are clean, spacious and comfortable with some even describing the hotel as spotless and impeccable. The modern facilities and well-maintained establishment garnered praise for their overall hygiene and maintenance. The helpful staff, cleanliness of the swimming pool and quiet environment were additional highlights that enhanced the guest experience.
However, cleanliness was not consistent across all reviews. Some guests reported worn-out and dirty carpets, stained furnishings and mold in bathrooms. A few reviews mentioned unpleasant smells and inadequate housekeeping, such as dirty sheets and lack of thorough cleaning. These isolated incidents of disappointing room conditions tempered the otherwise favorable reviews.
Overall, while Campanile Carcassonne Est - La Cité generally offers a clean and comfortable stay with good maintenance, there are occasional lapses in cleanliness that future guests might want to be aware of.
Staff
The staff at Campanile Carcassonne Est - La Cité consistently receive high praise from guests with numerous mentions of their exceptional service and friendliness. Guests frequently highlight the staff's kindness, attentiveness and professionalism. The reception staff, in particular, are noted for providing a warm and welcoming experience with some staff members even speaking multiple languages to assist guests.
The team at this establishment is described as being very polite, cheerful and always available to cater to the needs of visitors. Attentive service extends throughout the hotel with both the restaurant and bar staff receiving commendations for their efficiency and courteous manners. Guests appreciate the responsive and helpful nature of the staff, often describing them as going above and beyond to ensure a pleasant stay.
Despite the occasional mention of the staff being overwhelmed or certain aspects not meeting high expectations, the overall sentiment emphasizes the team's dedication to providing a positive guest experience. The friendly and welcoming environment created by the staff significantly contributes to the overall ambiance of the hotel, making it a notable choice for travelers seeking a hospitable and supportive stay in Carcassonne.
Wi-Fi
The WiFi service at Campanile Carcassonne Est - La Cité receives mixed feedback from guests, though many express positive remarks regarding its performance. Several guests appreciate the WiFi for being good, reliable, stable and even excellent. Others praise the service for being strong, adequate and serviceable. However, some reviews mention occasional issues such as it being hit or miss, problematic and sometimes challenging to stay connected. There are also comments about the WiFi not extending to the garden/pool area and some issues within the rooms. Despite these few troubles, the overall sentiment leans towards a generally satisfactory WiFi experience at the hotel.
Pool
Guests have shared a variety of experiences regarding the pool at Campanile Carcassonne Est - La Cité. Many noted the pool as a pleasant and refreshing amenity, often describing it as clean, lovely and well-maintained. The addition of a mini beach area and a cozy atmosphere around the pool was well-received, enhancing the overall guest experience. Despite its small size, the pool was appreciated as a great spot to cool off, especially after a hot day.
However, some guests mentioned that the pool could be quite cold with occasional heating problems noted. The limited sun space around the pool area was also pointed out and there were remarks about it sometimes feeling a bit cramped. Despite these minor setbacks, the presence of the pool was consistently seen as a positive aspect of the hotel's facilities, adding an extra charm to the stay.
Parking
Campanile Carcassonne Est - La Cité offers excellent parking facilities that guests frequently appreciate. The hotel provides free, secure and private parking, ensuring peace of mind for visitors. The parking area is spacious with ample spots available, making it easy for guests to find a place for their vehicles. Notably, the parking is closed at night, enhancing the security.
Guests highlighted the convenience of having parking on the hotel premises, which includes reserved spaces and accommodations for motorcycles. Despite some comments about the parking being unlighted at night and a bit far from the entrance, the overall consensus is positive. The convenience, security and ample space of the parking facilities contribute significantly to the positive guest experience at this property.
Family
Campanile Carcassonne Est - La Cité is a comfortable and convenient choice for families traveling with children. The hotel offers a welcoming family atmosphere and various amenities that cater specifically to younger guests. There is a budget-friendly children’s menu priced at just 1€, making dining an economical option for families. The pool is noted as a good feature, although some suggest it could benefit from being heated for added comfort.
Families will appreciate the dedicated kids' play area, which provides entertainment for young ones. The hotel offers adjoining rooms, which is an ideal arrangement for larger families seeking both space and convenience. Although there is no specific family room, the overall environment is quiet and conducive to a family holiday.
While some reviews mention that the hotel can be crowded and highlight areas for improvement, particularly in terms of heating the pool, most find the facilities acceptable and the hotel atmosphere suitable for a family stay. Overall, Campanile Carcassonne Est - La Cité is a solid option for families looking for a child-friendly place to stay while visiting the area.
3 Star
Campanile Carcassonne Est - La Cité offers a unique experience for a three-star hotel. It is generally considered a good budget-friendly option, providing value for money while maintaining reasonable services typical of its category. The hotel is particularly noted for being family-friendly, making it a suitable choice for families on a budget. While there are areas needing improvement, it meets basic expectations for its three-star rating. Overall, it is a pretty good choice within its category, especially for those seeking a cost-effective stay.
Accessible
Campanile Carcassonne Est - La Cité offers notable accessibility features for guests with disabilities. The hotel facilities are designed to accommodate those with reduced mobility, including wheelchair accessibility and specific disabled rooms. Guests find the hotel easily accessible by car, located conveniently close to the ring road and easy to spot from a main road. The social areas within the hotel are also accessible, making it generally user-friendly for guests facing mobility challenges. Despite an isolated issue with keycard errors, the overall accessibility is rated positively.
Outdoor Pool
The outdoor pool at Campanile Carcassonne Est - La Cité receives mixed feedback from guests. While praised for its pleasant ambiance and charming garden with a sand and cocktail area, the pool's actual size often comes as a surprise with some guests finding it much smaller than expected. Despite its compact dimensions, visitors generally appreciate the opportunity to unwind by the pool after a hot day. The tropical decoration adds to the cozy atmosphere and the well-maintained surroundings ensure a clean and inviting space. Overall, the pool offers a refreshing break, even if it doesn't meet everyone's size expectations.
Dog Friendly
Campanile Carcassonne Est - La Cité is highly regarded for its dog-friendly environment, making it an ideal choice for travelers with pets. Guests appreciated the ability to have their dog join them for lunch in the garden, highlighting the hotel's accommodating nature. The facilities for pets received positive comments with several mentions of the establishment being dog- and pet-friendly.
However, there were some noted limitations. Specific policies, such as not allowing dogs in the restaurant, were a drawback for some guests. Additionally, while pets are welcomed, there is a charge for bringing dogs that some found to be on the higher side.
Despite these points, the general sentiment was that the hotel provided good amenities for pets, allowing families to enjoy their stay with their furry companions. The location, though described as being far from the center and in an industrial area, did not seem to significantly detract from the overall positive experience regarding pet accommodations.
Yes, Campanile Carcassonne Est - La Cité has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Campanile Carcassonne Est - La Cité.
Yes, Campanile Carcassonne Est - La Cité welcomes dogs.
Yes, parking facilities are available at Campanile Carcassonne Est - La Cité.
No, Campanile Carcassonne Est - La Cité doesn't have a gym.